Attachment A Statement of Work.pdf

CONSOLIDATED

STATEMENT OF

WORK FOR

Services at Multiple Phoenix Metro

Facilities

1. SCOPE: This document outlines the requirements for janitorial service at Federal Aviation

Administration (FAA) buildings and offices in the greater Phoenix area.

1. Goodyear Air Traffic Control Tower (GYR)

2. Deer Valley Air Traffic Control Tower (DVT)

3. Scottsdale Air Traffic Control Tower (SDL)

4. Falcon Field Air Traffic Control Tower (FFZ)

5. Central Arizona System Support Center Administrative Office (CAZ)

6. Williams Gateway Administrative Office (IWA)

2. GENERAL INFORMATION

Period of Performance: The period of performance shall be for one (1) Base Year and four 12-month option years. The Period of Performance reads as follows:

Base Year: 07/01/2019 to 06/30/2020

Option Year 1: 07/01/2020 to 06/30/2021

Option Year 2: 07/01/2021 to 06/30/2022

Option Year 3: 07/01/2022 to 06/30/2023

Option Year 4: 07/01/2023 to 06/30/2024

The Government reserves the right to extend the term of this contract at the prices set forth in Section B of the Contract in accordance with the terms and conditions contained in clause 3.2.4-34 Option to

Extend Services.

Type of Contract: The Government will award a single firm fixed price contract

Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. A draft Quality Control Plan will be provided with the offer and once selected for award, the contractor will provide the final plan within 30 days after award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

Interference with Government Business: The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

Protection of Government Property: During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Safety and Fire Prevention: The Contractor shall be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards.

Appropriate, neat appearing, well-kept signs shall be provided by the Contractor to indicate, “Danger

Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use.

Such signs shall be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard. Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Recognized Holidays: The contractor will not be required to perform services on these Holidays. If holiday falls on a regular holiday, service will be provided the following day.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

Utilities: The Government will furnish utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, fresh water, sewage service, and refuse collection. Information concerning the location of existing outlets may be obtained from the COR. The Contractor will be responsible for instructing employees in utilities conservation practices. The Contractor will be responsible for conserving utilities, which shall include, but not necessarily be limited to:

Lights shall be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

Water faucets or valves will be turned off after the required usage has been accomplished.

To conserve water, only the minimum quantity of water needed for the required usage will be expended.

Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the COR for the storage of bulk supplies inside the building. No other supplies or equipment may be stored on site. The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES

The Contractor will furnish all consumable supplies, materials, equipment, and services required to perform work under this contract.

a. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap, hand sanitizer, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract. The Contractor is responsible for placing these items in their normal place of use. NOTE: There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out at any time.

b. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor-provided tools (i.e. vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

c. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR with a key in the event of an emergency. A detailed inventory of contractor equipment stored at each facility shall be documented and a copy shall be given to the COR as well as a copy stored with the janitorial supplies.

e. The Contractor will provide the COR a binder with the complete list of Material Safety

Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility.

The Contractor will also ensure that this list is updated whenever there are Chemical /

Product changes.

5. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced.

a. Furniture or other equipment (including waste bins) moved while performing cleaning services must be returned to their original position.

b. Emptying Waste Bins. All waste bins must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner.

Waste bins must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, bins must be wiped dry and new plastic liners installed. Boxes, cans, bottles, and other items placed adjacent to waste bins and marked "TRASH" must also be removed and disposed of. All waste collected must be disposed of in the trash dumpster. Waste that falls on the floor and outside grounds during the waste removal must be picked up and placed in the trash dumpsters. including cigarette butt receptacles.

c. Remove receptacles in all recycle bins. Remove all receptacles from recycle bins and place in appropriate dumpster.

d. Empty and Wash Ash Trays. Store butts and ashes in metal containers until it is safe to include in the trash or dumpster. Clean all pedestal receptacles outside of the building. All ashtrays and ash receptacles must be emptied and cleaned free of tobacco residue.

e. Empty paper shredder. Clean and empty the receptacle and vacuum paper shaff from exposed surfaces.

f. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors) to a height of 7’0" above the floor level.

Electronic equipment must be dusted with an industry standard approved dusting tool. If present, chalk and marker trays, and erasers must be cleaned. The contractor must verify with the COR that the chalkboards and dry erase boards can be cleaned before cleaning. All dry erase boards must be cleaned with a cleaning solution designed for dry erase boards.

Corridor, lobby, and entrance walls and doors must be cleaned. Miscellaneous hardware and bright metalwork must be wiped clean. Drinking fountains/dispensers must be cleaned and disinfected.

g. Drinking Fountains. All surfaces of drinking fountains/dispensers must be free of stains, smudges, and scale.

h. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards. The Contractor must report, in writing to the COR, all walk-off mats worn out to the point of being ineffective.

i. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and toilet bowl cleaner must be used to remove stains from urinals and water closets.

Brushes, sponges, and cloths that have been used to clean any other part of the restroom

(including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks. Floors must be swept/dust mopped free of dirt and mopped with a disinfectant.

Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned. Waste bins must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly, to include tile cleaning. Restroom supply dispensers (paper towels, toilet tissue, soap, and hand sanitizer) must be replenished. The Contractor must stock restrooms with sufficient supplies to ensure that the supplies must last until the next scheduled service.

j. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, metal, wood, and resilient flooring must be swept or dust mopped to remove all loose dirt, dust, and debris.

k. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped. Floors must be damp mopped with an industry standards cleaning solution to remove dirt, streaks, smears, and stains.

l. Stripping and Waxing Floors. Resilient flooring must be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to waxing. After application of wax, areas must be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The waxed floor must present a clean appearance free from scuffmarks or dirt smears. Furniture or other equipment moved during floor stripping and waxing must be returned to their original positions.

m. Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors must be damp mopped as specified above. Floors must be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing must contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it must be removed in a manner that must leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor must have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish must be uniform from wall to wall, including corners.

n. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors must be completely waxed and buffed. The Contractor must use a liquid wax system containing not less than 18% solids. The floors must be damp mopped as specified above immediately prior to application of wax. Floors must be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

o. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be shampooed free of streaks, stains, and spots, and must have a bright uniform color. Shampooing must be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing must be returned to their original positions. Spot cleaning may be necessary prior to the next regular scheduled shampooing.

p. Vacuuming Carpets and Rugs. Carpeted areas, rugs, and mats must be vacuumed free of all loose soil and debris.

q. Spot Cleaning. Smudges, fingerprints, marks, streaks, etc. shall be removed with a germicidal detergent from washable surfaces of walls, hardware, partitions, lockers, doors, fixtures, elevator doors/panels, stairwell handrails/guards, panels and picnic tables. After spot cleaning, surfaces shall have a uniform appearance and be free of streaks, spots and other evidence of removed soil. This includes carpet shampooing other than regularly scheduled cleanings.

r. Exterior Window Cleaning. Windows up to the second floor shall be washed using such instruments as to assure the cleaning is thorough. Windows shall be free of all traces of film, dirt, smudges, water deposits, and other foreign matter. Dust and foreign matter shall be removed from the frames, casings, sills, and glass.

s. Interior Window Cleaning. All windows and adjacent trim. Glass will be thoroughly cleaned to keep it free of finger prints, smudges, streaks, and smears. This does not include the Tower

Cab Windows.

t. Clean Window Blinds and Shades. Blinds and shades shall be damp wiped to remove soil and dust, using a commercially approved cleaner. Blinds and shades shall be free of streaks and smudges. This does not include the Tower Cab Shades.

u. Clean Refrigerator. Clean and defrost the refrigerator’s located in the break room. Clean the inside of the refrigerator. Clean the outside of the refrigerator removing handprints, dirt and scuff marks. Personal refrigerators in individual offices are not covered.

v. Clean Microwave Oven. Clean interior and exterior of microwave oven(s) to remove handprints, soil and food particles.

w. Clean Stove Top, Range Hood and Oven. Clean interior and exterior stove top, range hood and oven to remove handprints, soil and food particles.

x. Clean Counters, Sinks and Other Fixtures. A commercial solution shall be used to remove streaks, stains, smudges, food residue, and other obvious soils.

6. SPECIAL PRECAUTIONS: Some areas must be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor must give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. At no time may the Contractor’s power-driven equipment be plugged into any electrical outlet used by FAA equipment or racks. Care must be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and racks. The

COR must assist the Contractor in working out the best and safest methods for the proper cleaning of these areas.

7. SERVICES TO BE PERFORMED ON A DAILY BASIS AT ALL LOCATIONS.

The following will be completed on a daily basis at each facility.

a. Wipe down all water fountains/dispensers, cooler fixtures and drain pans.

b. Clean and disinfect drinking fountains. Remove marks from walls around fountains/dispensers, coolers and sinks.

c. Empty all waste bins.

d. Empty all recycle bins

e. Empty all ash trays.

f. Vacuum all carpeting and sweep all non-carpeted floor space including hallways. Includes damp mopping all areas. Note: Due to the critical nature of Air Traffic Communications, all vacuuming in the Tower Cab will commence after coordination with the COR upon agreement by Air Traffic

Management.

g. Clean all restrooms. Replenish all toilet paper, hand soap, and paper towels.

h. Clean all break rooms. Clean and wipe off all countertops, sinks, other surfaces, including the top of snack machines, TV, tables, and counter tops with odorless disinfectant cleaning solutions.

Clean and disinfect microwave ovens. Clean and disinfect stove top. Wipe outside of refrigerator.

Wipe chairs and/or brush off upholstered chairs. Replenish all paper towel dispensers with properly fitting towels.

i. Disinfect entryway door handles and push bar inside and outside, elevator buttons and all handrails.

j. Clean entrance and exit corridors includes walk-off mats. Wash inside and outside of entrance and exit corridor glass door until free of film, streaks, and stains. Wipe up all spills and drips.

k. Spot clean where necessary. Smudges, fingerprints, marks, streaks, etc. shall be removed with a germicidal detergent from washable surfaces of walls, hardware, partitions, lockers, doors, fixtures, elevator doors/panels, stairwell handrails/guards, panels and picnic tables. After spot cleaning, surfaces shall have a uniform appearance and be free of streaks, spots and other evidence of removed soil.

8. SERVICES TO BE PERFORMED ON A WEEKLY BASIS AT ALL LOCATIONS. Services must not exceed 7 days between each service.

a. Sweep and mop all stairways and landings and clean all ledges in tower stairwell.

b. Dust all horizontal counters, equipment on counters, blinds, windowsills, and ledges.

c. Dust, wipe or vacuum furniture.

d. Empty paper shredder at least monthly or when necessary.

e. Clean and disinfect elevator walls.

f. Restrooms. Clean and flush floor drains with disinfectant.

g. Wash all walk-off mats.

9. SERVICES TO BE PERFORMED ON A MONTHLY BASIS AT ALL LOCATIONS. Services must not exceed 30 days between each service.

a. Dust window blinds and shades. This does not include tower cab windows.

b. Breakrooms. Clean inside of oven.

c. Clean interior windows.

d. Wash all ash trays.

e. Wash all trash bins.

10. SERVICES TO BE PERFORMED ON A QUARTERLY BASIS AT ALL LOCATIONS:

Once per three-month period not to exceed 90 days between service, at a time to be coordinated with the COR.

a. Clean exterior windows up to second floor.

b. Wax and buff all tile floors (except anti-static or slate floors).

c. Defrost refrigerators in all break rooms and tower cab.

11. SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS AT ALL LOCATIONS:

Once per six-month period, not to exceed 180 days between services, at a time coordinated with the

COR.

a. Strip and wax all tile floors in the building.

b. Clean and shampoo all carpet.

c. Clean and shampoo all cloth furniture.

d. Clean all light covers in towers and base buildings.

e. Clean all blinds or shades and rehang.

12. SPECIAL INSTRUCTIONS:

a. The Contractor must provide the COR with a work schedule. The schedule must include work hours, employees involved, and any special services to be performed. Any changes to the schedule require prior approval of the COR.

b. The Contractor must arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors must be available at all times. The name of the supervisor must be submitted in writing through the COR and CO. COR and Supervisor to meet at least quarterly.

c. Prior to the commencement of the contract, the CO/COR and the Contractor must meet and review the total workload and working methods proposed by the Contractor. The Contractor must submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor must be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

d. Employee Training -The Contractor will be responsible for training his/her employees on the following subjects. Documentation of this training will be made available to the Contracting

Officer.

Proper use and handling specified and approved detergents, supplies, and equipment.

Care and maintenance of Contractor and Government furnished property.

Familiarization with fire prevention and safety procedures. This will include fall protection if applicable for cleaning in high areas and proper use of ladders.

Familiarization with applicable FAA policies/regulations and their effect on housekeeping services.

e. The Contractor must ensure each employee completes the appropriate security forms required by

FAA, in order to conduct local background checks and appropriate national agency checks. If the background security checks reveal the employee does not meet FAA’s suitability standards, he/she must not be allowed to work at the FAA facility. Security must notify the CO prior to notifying the

Contractor to remove the employee from the facility. The Contractor must submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor must likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately. The Contractor and his/her employees must be subject to all rules and regulations relative to entering and leaving the buildings and grounds for security purposes.

f. Badges-All employees shall wear FAA supplied security badges above the waist, on the front of the body, and on their outermost clothing at all times while on the premises. Upon termination of employment, security badges must be turned in to the COR.

g. The contractor is responsible for all government-furnished keys and access cards. The contractor must bear the cost of replacement keys and re-coring and all applicable locks if the keys and/or access cards become lost or destroyed.

13. SERVICES SPECIFIC TO EACH LOCATION.

Facility-specific requirements contained in this section are in addition to all other requirements contained in the SOW, and to the extent that there are any inconsistencies, the facility specific requirements will take precedent

a. Goodyear Air Traffic Control Tower, 1658 S Litchfield Road, Bldg 9, Goodyear, AZ 85338

Janitorial Service to be Performed: The Air Traffic Control Tower Cab is approximately 100 square feet. The base building is approximately 600 square feet. These approximates include unserviceable cleaning space. Space consists of administrative spaces, operational spaces, a restroom, a break room, kitchen space, equipment rooms, entryways and stairwells. Facility does not have recycle bins, ash trays or shredders. Stripping, waxing and buffing not required.

Hours Services are to be Performed: All services must be conducted on three (3) nights a week, Sunday, Tuesday and Thursday between 9 PM and 6 AM. Time to be coordinated with COR.

Adjustment of hours may be required to perform the necessary work.

In addition to the FAA PIV badge, an additional badge for access through the City’s gate is required. Application must be signed by the Central Arizona SSC Manager and turned into the

GYR badging office.

b. Deer Valley Air Traffic Control Tower, 705 W Airport Blvd., Phoenix AZ, 85027

Janitorial Service to be Performed: The Air Traffic Control Tower Cab is approximately 500 square feet. The base building is approximately 3000 square feet. These approximates include unserviceable cleaning space. Space consists of administrative spaces, operational spaces, a conference room, restrooms, a break room, kitchen space, equipment rooms, entryways and stairwells.

Hours Services are to be Performed: All services must be conducted on five (5) nights a week, Sunday through and Thursday between 9 PM and 6 AM . Time to be coordinated with COR.

c. Scottsdale Air Traffic Control Tower, 14960 N 78th Way, Scottsdale, AZ 85260

Janitorial Service to be Performed: The Air Traffic Control Tower Cab is approximately 400 square feet. The base building is approximately 2500 square feet. These approximates include unserviceable cleaning space. Space consists of administrative spaces, operational spaces, a conference room, restrooms, a break room, kitchen space, equipment rooms, entryways and stairwell.

d. Falcon Field Air Traffic Control Tower, 4822 E Falcon Drive, Mesa, AZ 85205

Janitorial Service to be Performed: The Air Traffic Control Tower Cab is approximately 250 square feet. The base building is approximately 2000 square feet. There is an additional 432 square feet of office space in a detached administrative trailer. These approximates include unserviceable cleaning space. Space consists of administrative spaces, operational spaces, a conference room, restrooms, a break room, kitchen space, equipment rooms, entryways and stairwell.

Trash and recycle containers shall be placed at the curb once per week IAW the City Refuse

Schedule, then retrieved once emptied.

e. Central Arizona System Support Center Administrative Offices, 4720 S Ash Ave, Tempe, AZ 85282

Janitorial Service to be Performed: The facility is approximately 5900 square feet. This approximation includes unserviceable cleaning space. Space consists of administrative spaces, a conference room, restrooms, a break room, kitchen space, equipment rooms, and lobby.

Hours Services are to be Performed: All services must be conducted on three (3) days a week, Monday Wednesday and Friday between 6 AM and 3 PM. Time to be coordinated with COR.

f. Williams Gateway Administrative Offices, 6309 S Taxiway Circle, Mesa, AZ 85218

Janitorial Service to be Performed: The facility is approximately 2480 square feet. This approximation includes unserviceable cleaning space. Space consists of administrative spaces, a conference room, restrooms, a break room, kitchen space, equipment rooms, and lobby.

Hours Services are to be Performed: All services must be conducted on two (2) days a week on

Tuesday and Thursday, between 6 AM and 3 PM. Time to be coordinated with COR. Adjustment of hours may be required to perform the necessary work.

In addition to the FAA PIV badge, an additional badge for access through the City’s gate is required.

Application must be signed by the Central Arizona SSC Manager and turned into the IWA badging office.

14. OTHER

Policing Grounds: Paper, bottles, cans, and all other trash and refuse shall be removed from all grounds, sidewalks, and interior courts within the facility grounds. All removed items shall be deposited in the applicable trash or recycle dumpsters.

Emergency Services: In the event that an emergency situation occurs, such as flooding, glass breakage, spillage of liquids, etc., prior to or after normal working hours, the Contractor shall be required to provide clean up services.

Lost and Found Property: It is the Contractor’s responsibility to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR