PWS INTERNATIONAL TRIP PLANNING AND GROUND SUPPORT FY24.docx

PWS Page 1 of 9

FEDERAL AVIATION ADMINISTRATION

FLIGHT PROGRAM OPERATIONS

INTERNATIONAL TRIP PLANNING SERVICES

GENERAL

This Performance Work Statement (PWS) describes International Trip Planning Services and ground handling support required by the Federal Aviation Administration (FAA), Flight Program Operations.

SCOPE

The contract shall provide unlimited internet-based domestic and international flight planning services. The contract must provide 24 hours-a-day/365 days-a-year flight planning services, assistance, and technical support. The contract shall also provide international administrative and operational support for the international required services.

0. The FAA Flight Program Operations currently operates a fleet of approximately 29 aircraft in accordance with Title 14 of the Code of Federal Regulations (14 CFR) Part 91 and Part 135. All aircraft do not operate every day. The daily maximum is 23 aircraft flying predominantly domestic US missions.

The Flight Program Operations conducts approximately 25 international missions annually (including Pacific/Asia, Europe/Middle East, Caribbean, South America, and African theaters), averaging 21 days in length for each mission and a minimum of two flights per/day. Note: Missions get revised frequently, we average 8 to 9 revisions.

20 legs/mission minimum 40 legs/mission maximum

Flight Program Operation generates approximately 16,000 filed Flight Plans per year and will require an unlimited number of “what if” Flight Plan calculations.

Support services will be coordinated through the Flight Program Operations Service Center or organization operating the aircraft. The Flight Program Operations Service Center is centrally located at the Operations Control Center (OCC) in Herndon, VA and coordinates all Flight Program Operations flight schedules and operations.

Approximately 200 users will need access to the flight planning services/internet-based application at any given time in live/real time.

The current composition of aircraft and capabilities is summarized below. The composition and capabilities are subject to change.

Designation Datalink Capable

XMWX

Capable GoGo Capable

X

Regulatory Compliance. All services provided herein must allow the Flight Program Operations to obtain any operational authorizations required under the applicable 14 CFR parts or rules of any foreign country in which the Flight Program Operations conducts operations.

REQUIREMENTS

The contractor shall provide (1) International Flight Planning with technical support assistance, and IT support for system technical issues, (2) Ground handling support services to include but not limited to flying/landing arrangements and permit processing, (3) Flight Monitoring, and (4) Additional services. The Contractor is required to generate computer flight plans, file flight plans, and provide all industry standard international trip support tasks for overseas trips. The Flight Program Operations will provide the contractor with the aircraft characteristics, mission itineraries, operational data, and technical data necessary for performance of requirements described in this PWS. Comment by Martin, Debra (FAA): The other two items were added under 3.2.

International Flight Planning Service The contractor shall provide a FedRAMPed web-based portal for primary interaction with the Flight Program Operations that allows full visibility of the immediate status of trip services provided, including trip execution status, overview, services, documents, messages, computer flight plans (CFP), and the itinerary.

0.0.1..1. The web-based portal shall be available to the Flight Program Operations with full access upload documents in the following formats, PDF, DOC, XLS, XML, KML, KMZ, and other industry standards. The web-based portal shall have an iOS mobile application for mobile access to the same data.

0.0.1..2. The web-based portal/server must have an API that is supported and modifiable to exchange mission and crew information from the FAA Flight Operations Management System (FOMS) software.

The flight planning service shall provide a final flight plan which includes all the information required in accordance with the applicable 14 CFR Parts and/or International Civil Aviation Organization (ICAO) Flight Plan requirements.

The flight planning service will also provide an integrated iPad electronic charting application that receives and displays all flight planning data.

3.2.3.1 This application must also support electronic oceanic plotting of Category II navigation legs and provide the capability to save all flight plans, weather, plotting, and documents used for the Category II navigation flight.

3.2.3.2 This application must support, integrate, and update on the AIRAC cycle, charts from the FAA, DoD, and Jeppesen worldwide.

The flight planning service will also provide a method to perform weight and balance calculations for each flight.

The flight planning service will also include the capability to provide runway analysis and performance calculations.

The Contractor shall reply/update flight planning data (e.g. aircraft weight & balance, aircraft equipment or performance data) and/or ground handling service within 2 hours of government requests.

The contractor shall use experienced flight planners with a minimum of 3 years’ experience with planning international trips for state/DoD aircraft using Aircraft and Personnel Automated Clearance Systems (APACS) and the DoD Foreign Clearance Guide (FCG).

The Contractor shall provide flight planning assistance and technical support 24 hours-a-day, 7 days-a-week dispatch center support, with an immediate response time, Slot and STMP reservations (US/Canada), Worldwide technical support, Dosimetry reporting, Security briefings, and US and Mexico APIS manifest Contractor will generate test and preliminary CFPs for all aircraft operated by Flight Program Operations using a suitable Contractor provided flight planning application, or a suitable third-party system as determined by both parties. CFPs will be electronically computed using:

0.0.1..3. Current, forecast, and historical weather and the ability to validate with FAA, EUROCONTROL, and other international computer flight planning validation systems.

0.0.1..4. Consider current NOTAMs, custom defined airspace and FIR avoidances, weather, and winds optimization, TFRs and flight planning restriction avoidance, and flow control by international civil aviation authorities (CAA). Flight planning capability for Special Areas of Operation (North Atlantic Minimum Navigation Performance Specifications (NAT/MNPS), Reduced Vertical Separation Minimum (RVSM), Area Navigation (RNAV), and Required Navigation Performance (RNP) airspace).

0.0.1..5. Fuel and performance calculations will use aircraft manufacturer approved performance data and offer options for all available manufacture provided climb, enroute cruise, and decent performance modes (e.g., 300Kts climb, Long Range Cruise (LRC), Max Range, High Speed Cruise (HSC), etc).

0.0.1..6. Airport and enroute charts 0.0.1..7. Weight and balance computations/load manifest 0.0.1..8. Aircraft performance calculations and performance models customized for each aircraft type listed herein and the ability to bias for each aircraft’s performance variances.

0.0.1..9. Extended Twin Engine Operations Performance Standards (ETOPS), drift down, and Equal Time Point (ETP) calculations.

0.0.1..10. Integrated United States airport data that includes every airport (regardless of runway length, surface type, or owner) with Fixed Base Operator (FBO) information, Aircraft Rescue and Firefighting (ARFF) Index, contract fuel providers, etc.

0.0.1..11. Integrated worldwide airport data that includes all hard surface runways with at least 4000 feet or more in length.

0.0.1..12. Critical fuel summaries/ETP calculations/Tankering 0.0.1..13. Route cost comparison 0.0.1..14. Integrated Safety Management System (SMS) tools 0.0.1..15. Recently and frequently cleared routes 0.0.1..16. Coded Departure Routes (CDRs) 0.0.1..17. Air Traffic Control (ATC) preferred routes 0.0.1..18. ETOPS computations 0.0.1..19. Runway analysis including obstacle data 0.0.1..20. RAIM analysis

The Contractor will provide CFPs textual and graphical in a customizable format and delivered as digital files in portable document format (PDF), text, and machine-readable file formats. They will also be deliverable via facsimile machine (i.e., FAX), email attachment, file download from secure web portal, and delivered to a companion mobile iOS application. Also, maintain a database of readily available CFP’s for minimum of 12 months. Must have pre-formatted International Civil Aviation Organization (ICAO) flight plan printing capability and the ability to electronically file flight plans which contain en route holding or delay information. Finally, provide customized flight plan formats with options to select the fastest route, the most fuel efficient route or another user defined route.

Transmit flight plans defined in 3.1.5, using ARINC standards via Aircraft Communication Addressing and Reporting System (ACARS)/ Aeronautical (airline) Operational Control (AOC), directly to aircraft flight management systems (FMS) anywhere in the world and be compatible with the commercial standard avionics and FMS.

For each flight leg, provide a separate electronic machine-readable full CFP data file in ARINC 633 standard format (e.g., xml, text, etc.). The data file will be delivered in a format and method as to be usable into the Contractor’s and any third-party electronic flight bag (EFB) application and web applications for use in situational awareness and digital chart plotting. This file will include the entire digital representation of all information contained in the printed flight plan (non-exhaustive list): aircraft performance and fuel calculations, winds, temperatures, ETP, PNR, ETOPS, reclear calculations, and divert airfields.

Portal and flight planning servers shall be assessed, authorized, and monitored to meet the standards of the Federal Risk and Authorization Management Program (FedRAMP).

Contractor shall provide a Software Application Programming Interface (API) that supports the exchange of flight mission and crew data.

Ground Handling Support Services The contractor shall:

Capability to obtain Diplomatic clearances using the Department of Defenses’ Aircraft and Personnel Automatic Clearance System (APACS) and conduct coordination with Defense Attaché Offices.

Facilitating fuel, aircraft servicing (i.e. ground power, lavatory, etc.)

Customs and special authorizations Obtaining foreign government clearances (upon request), Catering (upon request), Crew/passenger transport and baggage handling from the secure ramp area to the customs/in-processing area (upon request), Overnight accommodations and crew transportation (to/from hotel etc., as requested) Arrange aircraft security ground handling support on behalf of the Government at International locations (upon request).

*** The United States considers FAA aircraft to be state aircraft. Under U.S. Government policy on aviation-related fees, state aircraft are not required to pay navigation or overflight fees *** 0.0.1..21. Airport Expenses: Any additional fees billed from airport handlers for items such as but not limited to: hangars, landing fees, parking fees, security screening (if required), crew identification badges (as required), vendor communications/arrangement fees, departure fees and ramp fees (not subject to U.S. Government exemption for FAA aircraft) will be reimbursed in accordance with 5.2 of this document. Fuel purchases will be direct billed and are not included under this contract.

Flight Monitoring The contractor shall:

In real-time, monitor the progress of each flight including enroute, destination and alternate airport NOTAMS, weather trends, enroute winds and weather, including pilot reports (PIREP), TFRs, other flight restrictions, and the status of airport and navigational facilities.

During each trip leg, report to the Pilot in Command (PIC) any additional information that could affect the safety of the flight, including when weather or issues reported in NOTAMS and PIREPS that may negatively affect the successful completion of the current trip leg as filed. Contractor shall have the capability to deliver this information to the PIC while in flight or during intermediate technical stops, including data in 3.3.1, via ACARS/AOC, e-mail, and/or satellite voice and data communication.

Maintain communication with ground handling agents and keep them informed as to the progress of the flight. Inform the PIC via ACARS/AOC, e-mail, and/or satellite voice and data communication of updated arrival information such as parking locations or arrival changes and/or restrictions.

Provide Graphical Flight Tracking with Flight Aware interface that will:

0.0.1..22. Include Global Beacon service when available 0.0.1..23. Securely track aircraft from any computer and/or mobile device 0.0.1..24. View other IFR traffic, weather and ATC trends 0.0.1..25. Monitor in-flight movements and diversions 0.0.1..26. Point-and-click communication with the flight crew for data link equipped aircraft 0.0.1..27. Access Aircraft Situational Display Information (ASDI) Additional Services The contractor shall provide User Training/Travel/Over-and-Above (O&A) Upon contract start or flight planning system software modifications, government on-site user training may be required by the government. Contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required.

New user training, if required, will be conducted on government site or via internet web meeting. The contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required at the negotiated per course (up to 24 students) rate.

The contractor shall provide User Training as an O&A on an as needed basis for educational purposes. O&A actions shall be requested IAW the contract. The contractor shall have the capability to provide the User Training within one month of the official request.

Travel may be associated with requirements for onsite training at any facility designated by the FAA. Travel estimates for each person per trip shall be identified in writing when the FAA issues requests for training. After government receipt of estimated travel expenses, the Contracting Officer (CO) via coordination with the Contracting Officer’s Representative (COR) will authorize Contractor travel by the Travel Authorization (TA) Form. All travel arrangements are the responsibility of the Contractor and are reimbursable in accordance with FAA Travel Policy.

INVOICING

The Contractor shall submit billing information as support for the payment of invoice as described in Section G of the contract document on a per mission basis and in accordance with CDRL A001. Acceptance and payment is contingent upon FAA receipt of acceptable service, accurate invoice, and the supporting documentation of services rendered (e.g., handler’s bill).

DELIVERABLES

The Contractor shall provide all reports to the Contracting Officer (CO) and the Contracting Office Representative (COR). The Contractor shall be responsible for providing the following deliverables:

Monthly Status Report - The Contractor shall provide a Monthly report that details

· Invoice Details – detailing charges by Region, Country, City, Airport w/Qty & Admin Fees and invoice summary

· Top Issues/Risks

Quarterly Report of Trip Legs – The Contractor shall provide a quarterly summary report of the following:

· Total legs

· Non-cancelled legs

· Cancelled legs

· Domestic legs

· International legs

· Missions

· Training missions

· Non-cancelled missions

· Average Revision/mission

DEFINITION OF TERMS