693KA9-24-R-00009 Attachment J001 - Labor Category Descriptions.pdf

Labor Category Descriptions for Workforce Scheduling Tool

(1) Project Manager Functions: Acts as overall system engineer, technical manager, and administrator for one or more delivery orders; serves as the primary interface and point of contact with the Government program authorities and representatives on technical program/project issues;

supervises program/project operations by developing system engineering and management procedures, planning and directing execution of the engineering and technical effort, and monitoring and reporting progress; manages acquisition and employment of the program/project resources; manages and controls financial and administrative aspects of the program/project with respect to delivery order requirements.

Qualifications: A Bachelor’s degree in Engineering, Computer Science, Math, Physics, Accounting or other Business related major and 8 years of experience performing the foregoing system engineering functions. At least 5 years of the total experience consists of management and supervisory experience including the performance of functions with respect to engineering program/projects; and at least 2 years of the total experience spent as a team leader investigating large and complex problems responsible for making sound recommendations relevant to computing, quality control, analysis, and testing systems.

(2) Software Engineer Functions: Analyzes and studies complex system requirements and prepares recommendations for change. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimates software development costs and schedule. Prepares existing programs and assists in making refinements, reducing operating time, and improving current techniques.

Supervises software configuration management.

Qualifications: This position requires a Bachelors degree in Computer Science, Information Systems, Engineering, Business, or other related discipline. Position requires a minimum of six years experience managing or performing software engineering activities, of which at least four years must be specialized and two (2) of which must be within the last four (4) years. Specialized experience includes: demonstrated experience working with SQL and third/fourth generation languages in the design and implementation of systems and using database management systems. General experience includes increasing responsibilities in software engineering activities. Knowledgeable of applicable standards.

(3) Programmer Functions: Applies knowledge of computer science principles, information management principles, data processing functions, ADP hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems. Addresses scientific, engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages. Interfaces with and uses minicomputer and mainframe computer systems in addressing project objectives. Identifies and uses standard, unconventional and original mathematical, algorithmic, and programmatic approaches to define, plan, organize, design, develop, modify, test and integrate data base or data processing systems, computer hardware systems, and simulation models. Formulates architectural design, functional specification, interfaces and documentation of hardware or software systems considering system interrelationships, operating modes, and software or equipment configurations. Researches unconventional applications of software and operating systems in designing and developing new methodologies, signification modifications, or adaptations of standardized techniques. Responsible for developing Program management plans, guidelines and controls. As a result of the above functions, a Secret clearance may be required for the position.

Qualifications: A Bachelor’s degree in Computer Science, Information Systems, Mathematics, Operations Research, Statistics, Engineering, or a related field from an accredited college or university and eight years of experience performing the foregoing functions OR a high school diploma and twelve years of experience perform the foregoing functions. At least four years of the total experience must have been in programming.

(4) Tester Function: Performs and assists in the analysis, testing, and documentation of a complex, enterprise-wide system. Testing responsibilities will include development and review of test cases or scripts assist with the execution of these tests, review of project documentation for accuracy, assist Project Managers with development of pilot procedures. Coordinates with the Program and/or Project Manager to ensure problem solution and user satisfaction Qualifications: BS or BA (4 year degree) in related field or commensurate experience;

proficient with Microsoft Office and general experience with generating test cases and related documentation. At least five years of specialized experience that includes testing, and debugging of complex systems.

(5) Technical Writer Function: The Technical Writer will assist the Project Managers with the creation of required Standard Operating Procedures (SOPs) for administration of the enterprise system, post and maintain SOP materials in the appropriate data stores, and be responsible for monitoring of existing SOPs for updates. Working under the guidance of a program manager, the technical writer must be able to produce complex strategy documents such as product analysis, standard operating procedures, test cases, technical support documentation, and product comparisons. Interprets information obtained through research and provided by technical specialists. Applies knowledge of documentation content and format standards to prepare, edit, and publish technical materials.

This position will also assist with the Physical tracking of production hardware/software inventory for in-house requirements (bar-coding, discrepancy tracking, and excess of old equipment). Creating and updating Excel and several in-house agency tracking mechanisms. This position will also assist the Project Managers with the development and review of outgoing communications to various audiences (support organizations, end-users, etc Qualifications: BS or BA (4 year degree) in related field or commensurate experience;

proficient with Microsoft Office and general experience with generating test cases and related documentation. At least five years of experience performing the foregoing technical writing/editing functions. At least two years of the individual’s foregoing total experience must have consisted of performing technical writing/editing functions with respect to data collection, data reduction, engineering analysis, mathematics, or digital systems.

(6) Technical Specialist

Function: Performs and assists in the analysis, testing, documentation, and training of end users, of a complex, enterprise-wide system. Responsiblities include preparing technical documentation of system functions and features, preparing and executing test cases, preparing technical plans and procedures, preparing and delivering training classes for end users, provding informed assistance and system-usageclude preparing technical documentation of system functions and features, preparing and executing test cases, preparing technical plans and procedures, preparing and delivering training classes for end users, provding informed assistance and system-usage to end users as a second-level technical support facilitator. Works under the guidance of a program and/or project manager to prepare, edit, and modify technical documentation, execute test cases, deliver training classes, and provide end-user second-level technical assistance. to end users as a second-level technical support facilitator. Works under the guidance of a program and/or project manager to prepare, edit, and modify technical documentation, execute test cases, deliver training classes, and provide end-user second-level technical assistance.

Qualifications: BS or BA (4 year degree) in related field or commensurate experience.

At least one year of specialized training that includes testing, documentation, and debugging of complex systems.