693JF724Q000010 USMMA Visual Mental Health QAs 3 09262024.pdf

9/26/2024 Question # Question RFP Reference Page Section MARAD Response

1 I am inquiring about solicitation 693JF724R000035 USMMA Virtual Mental Health Support, will the provider be paid per session or because they are on call 24/7 just one price? Is it just one ship?

General - (V) of the combined synopsis and

Volume III

Please review “(v)” of the combined synopsis and “Volume III – Price/Admin” of the included "693JF724R000035 USMMA Mental Health App RFP" document. Please review “(v)” of the combined synopsis and “Volume III – Price/Admin” of the included "693JF724R000035 USMMA Mental Health App RFP" document.

Further, the Federal Acquisition Regulation (FAR) part and section 16.103 - Negotiating contract type authorizes the Contracting Officer and prospective contractor to negotiate the contract type.

Upwards of 200 – 300 Midshipmen can be at-sea on more than one ship.

2 Can I get clarification on whether this solicitation is only for a software app only and not mental health services or both a software app and the contractor provide mental health services through the app.

General - - The requirement is for 24/7 mental health support services, supported/enhanced by an app.

3 Do you have CLINS for pricing? Individual sessions, group sessions, and for software app per users yearly?

General - (V) of the combined synopsis and

Volume III

Please review “(v)” of the combined synopsis for the planned CLINs and “Volume III – Price/Admin” of the included "693JF724R000035 USMMA Mental Health App RFP" document for additional pricing information.

4 Is this a new requirement and if no, who is the incumbent and what was the total dollar value amount of the past requirement

General - - This is a new requirement.

5 What is the actual month the agency is looking to onboard the staff and midshipmen onto the app/portal?

General - - As soon as feasible.

6 I understand the rfp is looking for the midshipmen to have access to mental health support 24/7 but how many therapy sessions does the agency want to alot the midshipsmen throughout the year?

General - - The number of sessions or support the midshipmen might seek or require cannot be predicted.

7 Is there a budget the agency is looking to stay under for this requirement? General - - This is not public information.

8 For the SF1449 form the rfp is saying use for the pricing, is the version rev:11/21 the correct version?

General - - See Standard Form 1449 - Solicitation/Contract/Order for Commercial Products and Commercial Services (gsa.gov)

9 You are looking for a firm fixed price total for the amount , correct? However, on the SF1449 form It is asking to break down the price by sections. So should we do both, break down by section on sf1449 and by Clin 001-003?

General - (V) of the combined synopsis and

Volume III

Please see Questions and Answers recently uploaded to this requirement at SAM.gov.

10 In the RFP it states: The app will be able to connect students with appropriate geographically located counselors, I want to clarify the expectation is all counseling sessions will be conducted virtually through app or on the phone and not in person.

PWS Scope of Work 2 The intent is that all counseling sessions will be conducted virtually through the app or on the phone and not in person, regardless of where the midshipmen engage from. The PWS also states: “The app will be able to connect students with appropriate geographically located counselors” and is immediately preceded by “Counseling providers loaded into app will be professionally licensed in the requisite states required for providing services”.

11 Currently the government has announced a firm fixed price for this opportunity, however will the government be open to a different type of contract if both awardee and government determine there may be a more efficient type?

General Please review response to question #1 previously posted.

693JF724R000035 - USMMA Virtual Mental Health Platform Q&As #3

12 We would like to know if this is a brand new contract OR if there is (was) an incumbent performing these services.

If not brand new, could you please provide the current / previous contract number?

General Please review response to question #4 previously posted.

13 Is USMMA expecting a list of providers with their licenses and certifications submitted in the proposal, or is it enough to outline how we will ensure all providers meet the necessary credentialing and insurance requirements?

General No. Provider licenses and certifications are not required to be submitted with the proposal. The PWS requires that counseling providers loaded into app be professionally licensed in the requisite states required for providing services.

14 It mentions an App is it suitable to also offer a link that leads users to all the same features required in the RFP? If it is not downloadable does that automatically disqualify the proposal?

General Yes, it will render the offer non-responsive and therefore, will not be considered for awarded. All mental health support shall be conducted virtually through the app or by phone.