Attachment 0001_Past Perf Questionnaire.docx

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Attached to
FHWA-WFLHD Vancouver WA Landscape and Grounds Maintenance Services
Solicitation number
69056724Q000027
Issued by

About this file

This document is a Past Performance Reference Questionnaire for a federal contract opportunity. The questionnaire asks the rater to provide ratings and supporting narratives on various aspects of the contractor's performance, including quality of work, personnel management, resource management, and overall satisfaction. The related federal contract opportunity is for landscape and grounds maintenance services for the Department of Transportation's Federal Highway Administration in Vancouver, WA. This is a total small business set-aside solicitation under NAICS code 561730 with a size standard of $9.5 million. The solicitation is being conducted using simplified acquisition procedures under FAR Part 13. Quotes are due by 4:00 pm PT on Monday, 8/12/2024.

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Attachment 0001 Page 5 of 5

PAST PERFORMANCE REFERENCE QUESTIONNAIRE

<This section is to be completed by the offeror/quoter and provided to the reference with instructions to submit the completed questionnaire directly to the government Point of Contact identified in section IV.>

Contractor:

Contract Number:

Contract Name:

Rater Name:

Rater Telephone:

Rater E-Mail Address:

Rater’s Role in Relation to the Contract (program/project manager, contracting officer, major end user, etc.):

Rating Definitions

Rating
Definition
Note

Exceptional (E)

Performance met contractual requirements and exceeded many to the government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
To justify an “exceptional” rating, identify multiple significant events and state how they were of benefit to the government. A singular benefit, however, could be of such magnitude that it alone merits an “exceptional” rating. Also, there should have been no significant weaknesses identified.

Very Good

(VG)

Performance met contractual requirements and exceeded some to the government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
To justify a “very good” rating, identify a significant event and state how it was a benefit to the government. There should have been no significant weaknesses identified.

Satisfactory (S)

Performance met contractual requirements. The contractual performance of the element or sub-element contained some minor problems for which corrective actions taken by the contractor appeared to be or were satisfactory.
To justify a “satisfactory” rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract/order. There should have been no significant weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be evaluated with a rating lower than “satisfactory” solely for not performing beyond the requirements of the contract/order.

Marginal (M)

Performance did not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflected a serious problem for which the contractor did not identify corrective actions. The contractor’s proposed actions were only marginally effective or were not fully implemented.
To justify a “marginal” performance rating, identify a significant event in each category that the contractor had trouble overcoming and state how it affected the government. A “marginal” rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).
Unsatisfactory (U)
Performance did not meet most contractual requirements and recovery was not accomplished in a timely manner. The contractual performance of the element or sub-element contained a serious problem(s) for which the contractor’s corrective actions were ineffective.
To justify an “unsatisfactory” rating, identify multiple significant events in each category that the contractor had trouble overcoming and state how it affected the government. A singular problem, however, could be of such serious magnitude that it alone merits an “unsatisfactory” rating. An “unsatisfactory” rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency report or letter.

INDEX

Section I – Ratings Section II – Additional Narrative Justification Section III – Signature of Rater Section IV – Return Instructions and Contact Information

Please provide any relevant information to support the above ratings.

<Note: When completing this questionnaire by e-mail, please do not use a color, such as red, to select the rating in section I of this questionnaire. Color fonts do not show well when printed. Please bold it, underline it, or increase the font size in black.>

Section I - Contractor Performance

1. How would you rate the quality of the contractor’s conformance to contract requirements? Supporting narrative: <see above criteria>

Response

E VG S M U N/A

2. How would you rate the quality of Contractor’s personnel provided under the contract and level of customer service? Supporting narrative: <see above criteria>

E VG S M U N/A

3. How would you rate the contractor’s ability to meet special needs (such as emergency recruitment and/or replacement of required contract personnel? Supporting narrative: <see above criteria>

E VG S M U N/A

4. How would you rate the contractor’s ability to effectively manage, coordinate, and integrate subcontractors? Supporting narrative: <see above criteria>

E VG S M U N/A

5. How would you rate the quality of the contractor’s management of Resources and Personnel? Supporting narrative: <see above criteria>

E VG S M U N/A

6. How would you rate the performance of the contractor’s management team in the completion of the contract, as a whole? Supporting narrative: <see above criteria>

E VG S M U N/A

7. How would you rate the Contractor’s ability to address and account for personnel problems? Supporting narrative: <see above criteria>

E VG S M U N/A

8. How would you rate your overall satisfaction with the contractor’s compliance with laws & regulations? Supporting narrative: <see above criteria>

E VG S M U N/A

9. How would you rate your overall satisfaction with the contractor’s compliance with laws & regulations? Supporting narrative: <see above criteria>

E VG S M U N/A

10. How would you rate your overall satisfaction with the contractor’s performance? Supporting narrative: <see above criteria>

E VG S M U N/A

Section II - Additional Supporting Narrative, if required: <Include the number of the question to which this supporting narrative applies. Additional pages may be used.>

Section III

Signature of rater: _______________________________________ Date: __________________________________________________ <Signature of rater is required, if faxed. It is not required if sent via e-mail directly from rater.>

Section IV Please return the completed questionnaire via e-mail to WFL.Purchasing@dot.gov.

Please include “RFQ 69056724Q000027 Past Performance” in the subject line.

Please return the completed questionnaire no later than Monday, 8/12/2024, at 4:00pm Pacific Time.

When filled in this document is Source Selection Sensitive IAW FAR 2.101 and FAR 3.104

File details come from the government source that posted it. Updated .