60RRBH26R0002 AAS PPQ ATTACHMENT 1.docx

This is a Performance Evaluation Form and Past Performance Questionnaire for the Railroad Retirement Board (RRB) Office of Inspector General's Actuarial Audit Services solicitation (60RRBH26R0002). The form is designed to be completed by government evaluators or references who have contracted with vendors for actuarial audit services, capturing detailed feedback on contractor performance across multiple dimensions. Evaluators must rate contractor performance on eleven criteria using a five-point scale: Overall contract implementation, proactive performance and service quality, key personnel effectiveness and reliability, timeliness and deadline compliance, customer satisfaction and staff responsiveness, agency interface effectiveness, business relations and inquiry response capability, billing procedures and accuracy, security requirement compliance, overall technical competence, and likelihood of awarding a similar contract. Each rating is accompanied by space for evaluator comments, with options to mark items as not applicable where relevant.

The form requests standard contractor information including evaluator name and position, company details, contractor name, period of performance, contract number, contract type, and contract value. Respondents must also provide a thorough description of the most recent services contracted from the vendor. The rating scale defines performance levels clearly: 5 indicates excellent performance with no problems or delays; 4 indicates good performance that does not impact requirements; 3 indicates satisfactory performance requiring minor agency resources; 2 indicates marginal performance requiring major agency resources; and 1 indicates unsatisfactory performance that compromises contract requirements. Yes/No questions use the same five-point scale with 5 representing affirmative responses.