60RRBH21R0011 Attachment J.7 Basis of Estimate- Revised.xlsx

XLSX spreadsheet 124 KB Posted Aug 19, 2021

Attached to: Solicitation 60RRBH21R0011 - RRB Specialty MAC
Solicitation number: 60RRBH21R0011
Issued by: Railroad Retirement Board

View the file

Other files

File	Type	Posted
60RRBH21R0011 Attachment J.1.C Performance Requirements Summary -Revised.docx	DOCX document	Sep 2, 2021
60RRBH21R0011 Amendment 0002.pdf	PDF	Sep 2, 2021
60RRBH21R0011 Attachment J.13 CLIN 0004 Cost Proposal Template Option Year Two- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.16 CLIN 0007 Cost Proposal Template Option Year Five- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 RRB SMAC Services- Amendment 0001 Q and A and other changes SF 30.pdf	PDF	Aug 19, 2021
60RRBH21R0011 Attachment J.1.C Performance Requirements Summary.docx	DOCX document	Aug 19, 2021
60RRBH21R0011 Attachment J.14 CLIN 0005 Cost Proposal Template Option Year Three- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.18 CLIN 0009 Cost Proposal Template Option Year Seven- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.15 CLIN 0006 Cost Proposal Template Option Year Four- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.11 CLIN 0002 Cost Proposal Template Base Year- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.33 RRB SMAC Providers by State.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.20 CLIN 0011 Cost Proposal Template Option Year Nine- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.12 CLIN 0003 Cost Proposal Template Option Year One- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.17 CLIN 0008 Cost Proposal Template Option Year Six- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.34 RRB Responses to Offeror Questions.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.19 CLIN 0010 Cost Proposal Template Option Year Eight- Revised.xlsx	XLSX spreadsheet	Aug 19, 2021
60RRBH21R0011 Attachment J.1 RRB SMAC SOW- Revised.docx	DOCX document	Aug 19, 2021
60RRBH21R0011 Attachment J.14 CLIN 0005 Cost Proposal Template Opt Year 3.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.17 CLIN 0008 Cost Proposal Template Opt Year 6.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.18 CLIN 0009 Cost Proposal Template Opt Year 7.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.10 CLIN 0001 Cost Proposal Template- Implementation Services for RRB SMAC.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.21 CLIN 0012 Cost Proposal Template Closeout.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.16 CLIN 0007 Cost Proposal Template Opt Year 5.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.13 CLIN 0004 Cost Proposal Template Opt Year2.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.15 CLIN 0006 Cost Proposal Template Opt Year 4.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.20 CLIN 0011 Cost Proposal Template Opt Year 9.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.19 CLIN 0010 Cost Proposal Template Opt Year 8.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.3 Small Business Subcontracting Plan.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.8 Past Performance Questionnaire.doc	DOC document	Jul 22, 2021
60RRBH21R0011 Attachment J.27 Compliance Attestation.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.23 Non-Disclosure Statement.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.11 CLIN 0002 Cost Proposal Template Base Year.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.29 Contractor Furnished Property.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.2 RRB SMAC Deliverable Schedule.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.25 Information Security Attestation.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.1.A Fee-For-Service Shared System Base Functions.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.4 Billing Instructions.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.6 Award Fee Plan Template.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.30 CMS Sec and Priv Language for Info Tech Procurements.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.28 HHS Contracting Guide for Contract of Government Property.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.1.B SOW Appendices.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.32 Cash Collections Worksheet.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.12 CLIN 0003 Cost Proposal Template Opt Year1.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.24 Proposal Assumptions Template.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.10A Cost Template Summary Sheet RRB SMAC.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011 Attachment J.31 Systems of Records.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.10B CLIN 0001 Cost Proposal Template- Implementation Services for RRB SMAC.xlsx	XLSX spreadsheet	Jul 22, 2021
60RRBH21R0011-Sections B-M.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.26 Corporate Experience Attestation.docx	DOCX document	Jul 22, 2021
60RRBH21R0011 Attachment J.7 Basis of Estimate.xlsx	XLSX spreadsheet	Jul 22, 2021

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Instructions

RRBSMAC Business Proposal

Basis of Estimate - Template Instructions

To provide RRB and CMS with an understanding of the Offeror's basis of estimate, the Offeror shall complete this template for the Base Year and Option Years 1 through 9 as part of its Volume II submission. RRB is providing instructions to the Offeror for populating this template below. In addition, RRB has provided a sample calculation for the Offeror under the Example Tab.

	Column A,
Cost Estimating Factor	The first column of the spreadsheet has the workload categories identified in RFP section L. Note: In instances where Section L describes "provider counts" (i.e., Provider Customer Service), the Offeror shall provide the workload assumptions used in its Proposal based on the number of providers identified in the RFP. The Offeror shall insert a separate row for each workload category under the high-level workload category (shaded in grey) provided in the template.The Offeror shall copy and paste the FTE calculation formula in Column G for each inserted row. Also, the Offeror shall insert its proposed workload (by category) identified in its Medical Review Strategy (Tab F, Volume I) for Automated Reviews under the Medical Review heading. At a minimum, the Offeror shall include the categories identified in this Attachment. However, the Offeror is instructed to insert additional rows for Automated Reviews as necessary based on the categories proposed in its Medical Review Strategy. The Offeror shall copy and paste any formulas in the worksheet for each inserted row.
	Column B,
Annual Workload	The Offeror shall identify the RFP workloads for each cost estimating factor subheading in either light blue or grey (see the example provided in Red under the Base Year Tab). The Offeror shall also provide the annual workload for each workload category using Column B. The annual workload represents the portion of the total functional workload that is projected to be impacted by the specific labor category in Column B (Position / Labor Category). For example, if Claims Analyst I performs some function in handling all paper claims, the workload touched by this position would equate to the total paper claims volume. However, if Claims Analyst I only handles 75% of paper claims, with 25% handled by a Claims Analyst II, this would be reflected in a workload number 75% of that quoted in the RFP Section L. Any workloads listed must tie back to those identified in Section L of the RFP. NOTE: A formula is provided in the template to calculate the workload for each labor category following each sub-heading shaded light blue or grey. However, the Offeror shall ensure that the formula is updated to reflect any new/inserted rows.

	Column C,
% Workload Processed with Direct Labor	For each workload category identified in Column A, the Offeror shall identify in Column C the percentage of the annual workload (Column B) that will be processed using direct labor.
	Column D,
Position/Labor Category	For each workload category identified in Column A, the Offeror shall identify in Column D all positions/labor catagories required to meet the functional requirements of the statement of work. Each position/labor category shall be displayed using a separate row. Note: This may require the Offeror to insert additional rows. The Offeror shall copy and paste all formulas in the worksheet for each inserted row. For manager and supervisor positions/labor categories, the Offeror is instructed to adjust formulas as needed and insert the FTEs based its own proposal assumptions.
	Column E,
Annual Productive Hours	The Offeror shall provide the annual productive hours for each position/labor category (identified in Column D) using Column E.
	Column F,
Daily Production per FTE	The Offeror shall provide the workload that can be accomplished by one (1) FTE in one (1) business day using Column E. For this template, one (1) business day is defined as eight (8) hours. For example, if Claims Analyst I requires an average of 24 minutes to complete the position-specific tasks for a single paper claim, the Daily Production per FTE for this position would be 20 paper claims (2.5 claims per hour x 8 hours in a day).
	Column G,
Total FTEs	Column G contains a formula (in unshaded rows only) to automatically calculated total FTEs for each position/labor category provided by the Offeror. This should reflect the CLIN templates submitted with the Offeror's Business Proposal. Note: For all high-level workload headings (dark blue shading) and sub-headings (light blue or grey), the offeror shall provide a sum of the total FTEs (see example provided under the Base Year tab).
	Column H,
% Workload Processed by Indirect Cost Center	Where applicable, for each workload category identified in Column A, the Offeror shall identify in Column H the percentage of the annual workload (Column B) that will be processed by an Indirect Cost Center.
	Column I,
CLIN Template Crosswalk	The Offeror shall provide a crosswalk to the CLIN templates for the FTEs identified for each workload category using Column I.
	Column J,
Basis of Estimate	The Offeror shall specify whether the proposed productivity for each labor category is based on its history, or if it is based on a new innovation and/or process improvement proposed for this contract. The Offeror shall also crosswalk any referenced new innovation and/or process improvement in this column to the page, tab, and Volume of its Proposal that contains the narrative describing this innovation/process improvement (e.g., Volume I, Tab G, page 26). In addition, if the basis of the Offeror's proposed productivity is its history, which includes an implemented innovation and/or process improvement referenced in another section of its Proposal, the Offeror shall also crosswalk this to the page, tab, and Volume of its Proposal that contains the applicable narrative to support this implemented innovation and/or process improvement. Note: For the Bills/Claims workload, the Offeror shall notate the Suspence rates used in development of their Bills/Claims productivity estimates for both EMC and Paper claims using the light blue sub-headings (see example provided under the Base Year tab). Offerors shall propose their suspense rate based upon their history and their technical innovations which shall be fully explained in their innovations section.
	NOTE: The Offeror shall only provide Attachment J-07 via CD-ROM. The Offeror shall not submit hard copies of this document.

RFP- RRB11R001

Part B Specialty Medicare Administrative Contractor

Attachment J-07 Basis of Estimate Source Selection Information - See FAR 2.101 and 3.104 &P

Example

	RRB SMAC Volume II							RRB SMAC Volume II
	Basis of Estimate - Base Year							Basis of Estimate - Base Year
	Example (Only)
	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	Bills/Claims Part B						176.24
	Bills Claims - EMC	6,600,000					0.01		History - EMC suspense rate of 16% based on implemented edits in 2008 (see page 15, Tab E, Volume I)
	Bills/Claims - EMC	10,560	0.16%	Claims Analyst I	1,864.00	3,200.00	0.01	All CLIN 0002, SLINAA, SOW D.1.2	History - EMC suspense rate of 16% based on implemented edits in 2008 (see page 15, Tab E, Volume I)
	Bills Claims - Paper	900,000					176.23		New - Paper suspense rate of 9% on new OCR technology (see page 20, Tab E, Volume I)
	Bills/Claims - Paper	315,000	35.00%	Claims Analyst I	1,864.00	20.00	50.70	All CLIN 0002, SLINAA, SOW D.1.2	History - Based on new OCR technology implemented in 2007 (see page 17, Tab E, Volume I)
	Bills/Claims - Paper	585,000	65.00%	Claims Analyst II	1,864.00	15.00	125.54	All CLIN 0002, SLINAA, SOW D.1.2	History - Based on automated process flow implemented in 2006 (see page 17, Tab E, Volume I)

Base Year

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Base Year	Basis of Estimate - Base Year

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	4,178,030				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	121,471				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	15,119				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	887				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	22,814				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	81,912				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	4,886				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	393				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	70				ERROR:#DIV/0!
	Effectuations of ALJ Decisions (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	178				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	173				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	26,630				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	491				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	121,856				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	51,425				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	274,743				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	2,354				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	16				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	6				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	1,821,713				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	1,658,372				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	211				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	109				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	57				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	191				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	43				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	785				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	1,508				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	38,914				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	1,560				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	2,718				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	46				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	36,600				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	232				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	88				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	1,544				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	231				ERROR:#DIV/0!
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	1,240				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	18				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	2,429				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

RFP- RRB11R001

Part B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year One

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year One	Basis of Estimate - Option Year One

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,356,059				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	242,941				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	30,237				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,773				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	45,627				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	163,823				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	9,771				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	786				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	140				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	356				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	345				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	53,260				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	981				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,849				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	73,200				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	464				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	176				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,087				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	461
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,480				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	36				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Two

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Two	Basis of Estimate - Option Year Two

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,357,730				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	242,990				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	30,857				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,809				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	46,562				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	167,181				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	9,971				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	802				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	143				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	364				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	353				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	54,464				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,003				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,870				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	74,854				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	475				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	180				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,158				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	471
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,536				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	37				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Three

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Three	Basis of Estimate - Option Year Three

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,359,402				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	243,038				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	31,434				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,843				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	47,433				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	170,308				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	10,158				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	817				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	146				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	371				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	359				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	55,460				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,022				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,890				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	76,224				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	484				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	184				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,221				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	480
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,582				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	38				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Four

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Four	Basis of Estimate - Option Year Four

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,361,074				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	243,087				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	32,053				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,879				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	48,368				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	173,663				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	10,358				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	833				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	149				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	378				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	366				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	56,520				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,041				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,911				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	77,680				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	492				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	187				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,276				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	489
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,632				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	38				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Five

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Five	Basis of Estimate - Option Year Five

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,362,746				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	243,135				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	32,662				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,915				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	49,286				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	176,962				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	10,555				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	849				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	151				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	385				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	373				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	57,554				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,060				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,931				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	79,102				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	501				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	190				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,340				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	471
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,682				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	39				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Six

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Six	Basis of Estimate - Option Year Six

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,364,418				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	243,184				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	33,260				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,950				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	50,188				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	180,201				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	10,748				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	865				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	154				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	392				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	380				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	58,596				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,079				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,952				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	217				ERROR:#DIV/0!
	Finalized and Issued Change Requests requiring Shared System Changes	0				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	103				ERROR:#DIV/0!
	Finalized and Issued Change Requests not requiring Shared System Changes	0				ERROR:#DIV/0!
	Technical Direction Letters	381				ERROR:#DIV/0!
	Technical Direction Letters	0				ERROR:#DIV/0!
	Early Involvement Calls	85				ERROR:#DIV/0!
	Early Involvement Calls	0				ERROR:#DIV/0!
	MIP Medical Review					ERROR:#DIV/0!
	Routine Manual Medical Reviews	1,569				ERROR:#DIV/0!
	Routine Manual Medical Reviews	0				ERROR:#DIV/0!
	Probe Medical Record Reviews	3,015				ERROR:#DIV/0!
	Probe Medical Record Reviews	0				ERROR:#DIV/0!
	Prepay Medical Record Reviews	77,827				ERROR:#DIV/0!
	Prepay Medical Record Reviews	0				ERROR:#DIV/0!
	Postpay Medical Record Reviews	3,120				ERROR:#DIV/0!
	Postpay Medical Record Reviews	0				ERROR:#DIV/0!
	Medical Review Reopenings	5,435				ERROR:#DIV/0!
	Medical Review Reopenings	0				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	91				ERROR:#DIV/0!
	Defending MR Decisions at ALJ Hearings	0				ERROR:#DIV/0!
	MIP MSP Prepay					ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	80,533				ERROR:#DIV/0!
	Claims Edits Resolved / "I" Records Resolved	0				ERROR:#DIV/0!
	MIP Benefit Integrity					ERROR:#DIV/0!
	Cases Initiated	511				ERROR:#DIV/0!
	Cases Initiated	0				ERROR:#DIV/0!
	Data Requests - RRB OIG	194				ERROR:#DIV/0!
	Data Requests - RRB OIG	0				ERROR:#DIV/0!
	Data Analysis	3,404				ERROR:#DIV/0!
	Data Analysis	0				ERROR:#DIV/0!
	MIP Provider Customer Service Part B					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	MIP MSP Postpay					ERROR:#DIV/0!
	Duplicate Primary Payments	480
	Duplicate Primary Payments	0				ERROR:#DIV/0!
	General MSP Inquiries Resolved	2,730				ERROR:#DIV/0!
	General MSP Inquiries Resolved	0				ERROR:#DIV/0!
	Debt Collection and Referrals	40				ERROR:#DIV/0!
	Debt Collection and Referrals	0				ERROR:#DIV/0!
	PM EDI					ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	4,857				ERROR:#DIV/0!
	Tier 2 Telephone Inquiries	0				ERROR:#DIV/0!

PART B SPECIALTY MEDICARE ADMINISTRATIVE CONTRACTOR (RRB SMAC)

Source Selection Information - See FAR 2.101 and 3.104 &P

Option Year Seven

RRB SMAC Volume II	RRB SMAC Volume II
Basis of Estimate - Option Year Seven	Basis of Estimate - Option Year Seven

	Cost Estimating Factor	Annual
Workload	% Workload Processed with Direct Labor	Position/Labor Category	Annual Productive
Hours	Daily Production per FTE	Total FTEs	% Workload Processed with Indirect Cost Center	CLIN Template Crosswalk	Basis of Estimate
	PM Bills/Claims					ERROR:#DIV/0!
	Bills Claims - Electronic	8,366,091				ERROR:#DIV/0!
	Bills/Claims - EMC	0				ERROR:#DIV/0!
	Bills Claims - Paper	243,233				ERROR:#DIV/0!
	Bills/Claims - Paper	0				ERROR:#DIV/0!
	PM Appeals					ERROR:#DIV/0!
	Redeterminations	33,260				ERROR:#DIV/0!
	Redeterminations (Claims Cleared)	0				ERROR:#DIV/0!
	QIC Requests Supported	1,950				ERROR:#DIV/0!
	QIC Requests Supported (Case Files Forwarded)	0				ERROR:#DIV/0!
	Clerical Error Reopenings	50,188				ERROR:#DIV/0!
	Clerical Error Reopenings	0				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	180,201				ERROR:#DIV/0!
	Non-Clerical Error Reopenings	0				ERROR:#DIV/0!
	Effectuations of Redeterminations	10,748				ERROR:#DIV/0!
	Effectuations of Redeterminations (Claims)	0				ERROR:#DIV/0!
	Effectuations of QIC Decisions	865				ERROR:#DIV/0!
	Effectuations of QIC Decisions (Claims)	0				ERROR:#DIV/0!
	Effectuations of ALJ Decisions	154				ERROR:#DIV/0!
	Effectuations of ALJ Decisios (Claims)	0				ERROR:#DIV/0!
	PM Beneficiary Inquiries					ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	392				ERROR:#DIV/0!
	Complex Beneficiary Inquiry Responses	0				ERROR:#DIV/0!
	Complex 2nd Level Screenings	380				ERROR:#DIV/0!
	Complex 2nd Level Screenings	0				ERROR:#DIV/0!
	Telephone Inquiries	58,596				ERROR:#DIV/0!
	Telephone Inquiries	0				ERROR:#DIV/0!
	Written Inquiries	1,079				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	PM Provider Enrollment					ERROR:#DIV/0!
	Correspondence	243,712				ERROR:#DIV/0!
	Correspondence (includes Revocations and Sanctions, General Correspondence, Manual PTAN Assignment and Online PTAN Assignment)	0				ERROR:#DIV/0!
	Claims	102,952				ERROR:#DIV/0!
	Claims	0				ERROR:#DIV/0!
	PM Provider Customer Service					ERROR:#DIV/0!
	Provider Outreach and Education Activities					ERROR:#DIV/0!
	Provider Outreach and Education Activities	0				ERROR:#DIV/0!
	PM Provider Inquiries					ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	549,485				ERROR:#DIV/0!
	Telephone Inquiries (Answered + IVR Handled) (includes General Provider, EDI Tier 1, Telephone Reopening and Provider Enrollment)	0				ERROR:#DIV/0!
	Written Inquiries	4,708				ERROR:#DIV/0!
	Written Inquiries	0				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	32				ERROR:#DIV/0!
	Provider Relations Referral Specialist (PRRS)	0				ERROR:#DIV/0!
	Congressionals	11				ERROR:#DIV/0!
	Congressionals	0				ERROR:#DIV/0!
	Web Portal Transactions	3,643,426				ERROR:#DIV/0!
	Transactions Received	0				ERROR:#DIV/0!
	Web Portal Transactions	3,316,744				ERROR:#DIV/0!
	Transactions Returned	0				ERROR:#DIV/0!
	PM Change Management					ERROR:#DIV/0!
	Draft Change Requests	422				ERROR:#DIV/0!
	Draft Change Requests	0				ERROR:#DIV/0!

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Aug 19, 2021.