60RRBH18Q0028_-_Attachment_C_-_Past_Performance_Questionnaire.docx
DOCX document 28 KB Posted
- Attached to
- Sidewalk repair/sealing services
- Solicitation number
- 60RRBH18Q0028
- Issued by
-
Railroad Retirement Board
About this file
Past performance questionnaire
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| File | Type | Posted |
|---|---|---|
| Attachment_A_-_Sidewalk_repair_drawing.pdf | ||
| 60RRBH18Q0028.pdf | ||
| Attachment_B_-_Wage_Determination.pdf |
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ATTACHMENT C – 60RRBH18Q0028 – SIDEWALK REPAIR/SEALING SERVICES
PAST PERFORMANCE QUESTIONNAIRE
SIDEWALK REPAIR/SEALING SERVICES
Offeror:
| Reference Organization: | __Railroad Retirement Board__ | ||
| Name of Contact: | ___________ | ||
| Date: | ___________ |
Please mark an “x” next to the applicable response below.
1. Direct applicability of the referenced project:
The United States Railroad Retirement Board (RRB) is considering this contractor to provide Sidewalk Repair/Sealing services (Labor and Materials). Did this contractor perform this specific type of services for your organization?
| A. Positively yes, the referenced project was virtually identical to what we are pursuing | ___ | ||
| B. Basically yes; the referenced project was generally similar to what we are pursuing | ___ | ||
| C. The referenced project was only slightly related to what we are pursuing | ___ | ||
| D. The project was fundamentally different than what we are pursuing | ___ |
Comments:
| 2. | Overall customer satisfaction: | ||||
| How satisfied overall were you and others with the service provided? | |||||
| A. Very satisfied with every aspect of the service | ___ | ||||
| B. Relatively satisfied | ___ | ||||
| C. Neither satisfied nor dissatisfied | ___ | ||||
| D. Dissatisfied | ___ |
Comments:
Which of the following statement is most true considering all aspects of the project?
A. There were no contractor-caused problems of any kind ___ B. Contractor-caused problems encountered were minor in nature and were remediated in a timely fashion ___ C. Contractor-caused problems were significant but the contractor was willing to adequately remediate the problems ___ D. Contractor-caused problems were significant and the contractor was unwilling to adequately remediate the problems ___
Comments:
Taking the entire project into account, would you use this contractor again?
| A. Yes, definitely | ___ | ||
| B. Yes, but with certain reservations | ___ | ||
| C. Maybe/maybe not | ___ | ||
| D. Never | ___ |
Comments:
3. Quality of service:
What was the quality of the work performed?
| A. Of the highest quality that could be expected | ___ | ||
| B. Exceeded minimum requirements | ___ | ||
| C. Met minimum requirements | ___ | ||
| D. Below minimum requirements | ___ |
Comments:
To what extend did the contractor display initiative in meeting requirements?
| A. The contractor displayed considerable initiative | ___ | |
| B. The contractor displayed some initiative | ___ | |
| C. The contractor displayed little initiative | ___ | |
| D. The contractor displayed no initiative | ___ |
Comments:
4. Reliability and timeliness of performance:
Was the contractor reliable and timely in their performance of your work?
| A. Yes, in every situation | ___ | |
| B. Yes, in most situations | ___ | |
| C. To a minimum acceptable level | ___ | |
| E. At an unacceptable level | ___ |
Comments:
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