6-RFP 26-001 Technical Requirements Questionnaire STANDARD.xlsx

This is a Technical Requirements Questionnaire for RFP 26-001, a SIP Trunking and Transport Services project for Tarrant County College District in Texas. The questionnaire establishes the technical specifications and capabilities that prospective vendors must address in their proposals. Key service requirements include site connectivity with minimum bandwidth of 50 Mbps per site, fiber ethernet handoffs, secure transport methods such as MPLS, and vendor-managed transport circuits with redundancy capabilities. The SIP trunking component requires vendors to support a minimum of 150 concurrent SIP call paths per site using G.711 codec, with burst capacity beyond baseline without call blocking, and the ability to port up to 10,000 Direct Inward Dial numbers while preserving the 817-515-0000 to 817-515-9999 range.

The questionnaire addresses eight primary technical categories requiring vendor responses: Site Connectivity and Bandwidth, SIP Trunking and Call Capacity, Voice Quality and Service Uptime, Long Distance and Toll-Free Services, Regulatory Compliance and Emergency Services, Security and Fraud Prevention, Protocol Support and Hardware Integration, and Web-Based Portal and Monitoring. Vendors must demonstrate 24x7x365 support and monitoring capabilities, Service Level Agreements with guaranteed uptime metrics, automated rerouting during maintenance, emergency call routing compliance with 911/E911 requirements, fraud detection and threat prevention tools, SPAM prevention protocols, incident response procedures, supported codecs and fax protocols, third-party router integration compatibility, and web-based portal functionality with dashboards and reporting features. Additionally, vendors must commit to providing a dedicated account manager for the project. Responses must be signed by a duly authorized company representative certifying the truthfulness of all statements submitted.