6-Exhibit A- Bonfire FAQs.pdf
PDF 250 KB Posted
- Attached to
- Recumbent Cross Trainer
- Solicitation number
- PROJ-26-023
- Issued by
- Volusia County, Florida
About this file
This document is a Frequently Asked Questions guide provided by Halifax Health for vendors submitting bids through the Bonfire procurement platform. Halifax Health is soliciting responses from qualified vendors to provide three NuStep T5XR Recumbent Cross Trainers with full-service delivery to Halifax Health Medical Center in Daytona Beach, Florida. The FAQ guide does not specify response deadlines, bid due dates, site visit requirements, or contract terms; instead, it focuses on the mechanics of the Bonfire submission process.
The FAQ addresses vendor registration and account management on the Bonfire platform, clarifying that multiple accounts from the same firm cannot simultaneously work on a single submission and that individual registrations are not linked to a firm's overall account. Vendors are advised to designate one person per firm to manage each solicitation submission to prevent duplication. The document directs vendors experiencing registration or email confirmation issues to contact Bonfire Support through the platform's Help button or by emailing support@gobonfire.com. Additionally, the guide notes that vendors who are notified of a bid release but choose not to submit must take no action, and failure to submit by the deadline will be recorded as a no-bid. No pricing, set-aside requirements, incumbency information, or funding details are included in this FAQ document.
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Text version
Exhibit A
Bonfire Frequently Asked Questions
How do I create a Vendor Profile on Bonfire?
You can click on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities and follow the prompts. You may also watch this quick video on creating an account https://vendorsupport.gobonfire.com/hc/en-us/articles/7322917689367-Creating-a-Bonfire- Account-VIDEO.
If a firm has multiple people in the firm registered in Bonfire, can they all work on the same submittal?
Multiple accounts cannot work on the same vendor submission at the same time. For example: If John at firm A starts the submission, John will need to be the one who finalizes/submits the submission. A Best Practice is to have the team work on the submittal documents outside of Bonfire and select one person to go into Bonfire, submit the Intent to Bid, and proceed with uploading documents and completing the submittal.
Will individual registrations from the same firm be linked to that firm? Will all submittals by the firm be seen in all of the individuals' accounts?
No. Bonfire treats each individual account as an individual and does not link them. A best practice will be to determine internally which individual is responsible for each solicitation to prevent the duplication of submittals.
I am having difficulty registering as a vendor on Bonfire or have not received an email account confirmation from Bonfire. Who do I contact?
First, look through your trash, junk, etc. email accounts (sometimes a vendor's network will treat outside emails as junk). Second, reach out for assistance from Bonfire Support by clicking on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities. You may also submit a question to Bonfire by clicking on the "Help" button at the lower left corner of the screen.
Miscellaneous Information:
If you have been notified of a bid release, and do not wish to bid, there is nothing further you need to do. If the Bid Due Date/Time has passed and no bid submittal is received this would be deemed a 'no bid'.
Instructions for adding additional new lines are in the instructions paragraph at the top of the sheet.
If I have other questions, who can I email?
You can email questions to support@gobonfire.com more clarity. Or please visit Bonfire’s Vendor Help Desk at https://vendorsupport.gobonfire.com/hc/en-us for additional information.
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