MARY SHEFFIELD, MAYOR

BLIGHT REMEDIATION - CORRIDORS

for

GENERAL SERVICES DEPARTMENT

Blight Remediation, Exterior Property Maintenance & Emergency Services

July 2026

INTRODUCTION

City of Detroit Office of Contracting and Procurement (OCP) requests responses from qualified vendors to provide blight remediation and maintenance services at various locations throughout the City of Detroit.

BACKGROUND INFORMATION

The City of Detroit has undertaken an initiative on 43 Strategic Commercial Corridors (18 commercial corridors, plus 25 secondary/collector corridors), as well as throughout the City, regarding increased blight remediation efforts to include health, safety, and enforcement actions of non-compliant property owners under Chapter 8 of the Property Maintenance Ordinance, Chapter 4 of the Signs and Advertising Ordinance, and other ordinances of the City’s municipal code. The Call to Action is to remediate blight for the health, safety, and dignity of our residents by holding private property owners accountable and responsible for blight violations, as well as completing remediation and maintenance of vacant City owned properties with a structure to bring all property owners into compliance with the City’s ordinances. Properties for remediation are owned by private individuals and business entities, City of Detroit, Detroit Land Bank Authority, and other municipal entities (e.g.

Wayne County.)

Therefore, the City of Detroit Office of Contracting and Procurement (OCP) requests quotes from Qualified vendors to provide blight remediation, maintenance, and emergency services at various locations identified on the 43 strategic corridors, and other locations throughout the City. The selected vendor(s) will have the skill, capacity, and equipment to remediate blight violations under the Property Maintenance ordinance, the Sign and Advertising ordinance, and other ordinances, as well as provide emergency services that includes but is not limited to:

Boarding, framing and stabilizing openings, as well as stabilizing falling bricks/concrete.

Removing obsolete signage/poles, including removing projecting signs, steel sign supports, etc.

Removing mangled and defective fences and gates, including removing non-permitted razor wire from atop fences or roof lines, removing non-permitted metal corrugated fences, and other non-permitted fence material, including removal of fencing posts to 4”-6” below grade and repair of surrounding paving surfaces (concrete and asphalt), if present.

Debris remediation services such as clearing and removing garbage/trash, debris, illegal dumping, litter, etc.

Removing overgrowth of weeds/grass/vegetation, including weed whipping, edging, and mowing services.

Application of inhibitor or weed growth prevention/intervention services.

Removal of weed trees, and other identified small trees, including grinding the stumps to 4”-6" below grade or other local/state/federal standard.

Painting peeling paint and other wall surface violations, which include prepping all surfaces and minor masonry repairs prior to painting.

Removal and disposal of inoperable telephone units, including the box, support pole, and surface repairs (concrete/ asphalt) once the unit is removed.

Removing non-permitted clothing collection bins from City property or from private property where a violation has been issued.

Removing abandoned vehicles/boats/RVs, and other large sized objects.

Installation of solar-powered security lights Grading and/or leveling areas of excavation and uneven ground Repair and/or reframing of one to two (1-2) story building openings Cleaning/clearing targeted service areas (occupied encampments) on public property, medians, underpasses or other areas identified as a health and safety concern.

Remediating emergency blight and health issues identified by City leadership, including, the Directors of the Health Department, Building Safety Engineering Environmental Department, General Service Department, etc.

MINIMUM QUALIFICATIONS

Proposals will only be accepted from those qualified vendors demonstrating the following:

Must have a minimum of five (5) years of experience providing blight remediation, and services for projects of similar scope and size.

Must have a minimum of five (5) years of experience in providing property maintenance type services, including emergency services for projects of similar scope and size.

Must provide proof of experience with a minimum of three (3) references identifying similar scopes of work as listed herein including before and after pictures.

Must provide proof of qualifications to de-energize live electrical items.

Must provide proof of equipment or a plan to obtain equipment for projects of similar scope and size (the City reserves the right to visit the vendor(s) storage yard or other facility where equipment is located)

Must provide a complete roster of management, supervisors, and laborers (full names and job titles).

Must provide proof of waste disposal plan including name and location of waste disposal company.

Kathleen Weldon Highlight How long does a vendor have to obtain equipment if they do not have it?

Must provide proof of certification or other qualifications to apply herbicide, natural or organic inhibitor regarding abatement of regrowth of vegetation, grass, weeds, etc.

Must adhere to State and Federal laws regarding use of herbicides.

Must provide proof of training or a training plan regarding safety for renovation, repair and painting (RRP) to meet all EPA requirements regarding lead-safe work practices to minimize contaminated dust during remediation or property maintenance work activities; and

Must comply with OSHA and MIOSHA rules and regulations.

Must provide a plan for removing biohazard materials such as used needles.

Past performance and experience will be factors in making the award.

DESCRIPTION OF SERVICES

The selected vendor(s) will have the capacity and capabilities to remediate blight violations under the Property Maintenance ordinance, Signs and Advertising ordinances, and other ordinances that include but are not limited to:

Debris Remediation Services such as clearing and removal of garbage/trash, debris, illegal dumping, litter, weeds & overgrowth, Property Maintenance Services such as mowing, edging, shrub pruning, trimming, or removal, or as required, Minor Property Repair such as tuckpointing and wall repair, re-attaching hanging or fallen appurtenances, replacing broken windows, installing security measures including padlocks, padlock hasps, security lights, door/window guards, a/c guards, parking lot guards or bollards, paving repair following sign removal.

Minor Excavation such as grading or stripping after debris removal

Blight Issues as Assigned such as painting walls, removing mangled fences and gates, removing razor wire, removing obsolete signage/poles, removing abandoned vehicles/boats and other medium to large sized objects.

Work will be completed at various privately owned properties that receive blight violations, as well as City properties including alleys, vacant lots, vacant buildings, parks, and recreation centers.

SCOPE OF WORK

Qualified vendor shall:

Kathleen Weldon Highlight Must comply with OSH and MIOSHA rules and regulation FOR WHAT, WHAT RULES?

Kathleen Weldon Highlight Do vendors need a certification to remove bio-hazard materials?

Provide debris removal services for assigned property, parcels, and vacant lots throughout the City of Detroit. This could include:

Removing litter, trash, debris, and bulk items.

Removing mangled and defective fences and gates, including removing non-permitted razor wire from atop fences or roof lines, removing non-permitted metal corrugated fences, and other non-permitted fence material, and other accessory structures.

Removal of Illegal dumping - tires, mattresses, sofas, and similar items. Disposal receipts may be needed to capture work related to tire removal

Removing obsolete business signage/poles, including removing projecting signs, steel sign supports, etc.

Boarding, framing and stabilizing openings, as well as stabilizing falling bricks/concrete per USFA boarding procedures as outlined in Appendix A of this document.

Provide shrubbery, overgrowth, weeds, and small weed tree removal services.

Removal of weed trees, and other identified small trees, no larger than 6” in diameter, including grinding the stumps to 4”-6" below grade or other local/state/federal standard Stump grinding to 4” - 6” below grade or other measurement as determined by City ordinance and/or the City’s Forestry Department.

Removal of weeds/overgrowth from cracks in the sidewalk, walkways, and all areas of traverse, along the street curb, fence lines, and around building foundations, which includes weed whipping and mowing services. Please see attached “Front Stage” one-pager for example.

Apply herbicides and other natural growth inhibitors for vegetation, weeds, etc., abatement as directed.

Provide power washing and/or painting of identified structures, with wall surface violations, which includes prepping all surfaces and minor repairs prior to painting and using an approved color palette for painting identified by the City. Please see attached approved color palette.

Removal and disposal of inoperable telephone units, including the box, support pole, and surface repairs (concrete/ asphalt) once the unit is removed.

Removing non-permitted clothing collection bins from City property or from private property where a violation has been issued.

Cleaning/clearing encampments, which are on public property, medians, underpasses or other areas identified as a health and safety concern.

Installation of solar lights and/or solar lights with a camera on identified City owned properties with a structure/building.

Remediating emergency blight and health issues identified by City leadership, including, the Directors of the Health Department, Building Safety Engineering Environmental Department, General Service Department, etc.

Provide removal of vehicles upon request. Includes but is not limited to a car, truck, boat, RV, other. Must provide a storage plan and location with an approved/licensed contractor who is in the business of vehicle removal and storage.

Backfilling of any holes left following the removal of fencing, sign poles, trees or other items. Paving repair may be required at assigned properties that present a dangerous or liable condition for future maintenance machinery and staff.

Remove, haul, and dispose of all debris and other material cleared from assigned property, parcel, or vacant lot at contractor’s expense according to the following schedule.

Completion of any other General Maintenance/Hourly-Rate service requested, billed at an hourly rate up to six (6) hours. Anything requiring more time or more material than the general maintenance/hourly rate would need to be approved.

Unless otherwise agreed to, all work must be completed within the permitted timeframes.

When properties for work have been assigned by the City, the Contractor has five (5) business days to complete work, report completion through a Smartsheet or other designated method.

Invoices for completed work must be submitted for payment within five (5) to ten (10) business days.

For larger scale and/or selected emergency and/or specialty projects, the City may require an estimate in advance of assigning work. Estimates should be provided within two (2) business days following a request.

Expedited work is to be completed within three (3) business days, including submittal of completion documents within seventy-two (72) of completed work.

Emergency requests are to be completed within 24 hours; including submittal of completion documents within seventy-two (72) of completed work.

Bidders who cannot meet the above scheduling requirements shall indicate why and propose an alternative schedule.

This project requires a minimum of three (3) four-person teams to perform the work, and the City reserves the right to require additional teams as needed

Ensure proper safety measures are taken prior to beginning remediation work (i.e., OHSA/MIOSHA regulations, lane closures, if necessary, etc.).

Display City authorization materials as provided at the worksite and during work.

Properly dispose/haul in compliance with federal, state, county, and City ordinances and other requirements.

Document all work with before and after digital photographs to support the documentation provided to the City. The City reserves the right to request contractors to upload photographs and/or information on complete work in the City’s system or transmitted through a link provided by the City.

Commented [HB1]: Break out completion of assignments and submission of invoice into two criteria with different time frames eg. Submit invoice within 5 (5) business days after reported completion week??

Photo Standards: All photos shall adhere to the following standards:

o All photos must be date-stamped o Photos must be in color o Before and after photos should be taken from various points of view (e.g. front, corner, rear.) Exterior front, rear, and side views should be taken from a distance far enough away that the entire view of the property can be seen.

o Each point-of-view’s before and after photos must be taken from the same perspective, height and angle to clearly show services completed as defined by the associated work order request.

o Limit duplicate photos o The subject property’s horizontal or vertical lines should be squared to the photo edges. Photos should not be submitted sideways or upside down.

o Avoid taking pictures into the sun.

o Minimize negative space.

A summary of work completion metrics will be required weekly and must be submitted via an electronic Smartsheet or other designated method.

Within fourteen days of work completion, service providers are to submit to City an invoice for all services completed in full, plus associated details in provided template.

City may reject payment of charges if completed work documentation is not received.

Invoices and documentation must be submitted electronically.

EVALUATION CRITERIA

In our efforts toward continuous improvement, potential vendors will be evaluated based on the following criteria, staff review of work examples, and previous employer rating surveys. As we set a new standard for expectations of Detroit corridors, selected vendors must be willing and able to produce work that conforms to current City code which is key to achieving our weekly performance metrics.

To review a potential vendor’s quality of work and history of work performance we request:

o Submission of three (3) to five (5) sets of time-stamped before and after photographs of blight remediation work completed within the previous three (3) years;

photographs should demonstrate quality and completeness of work. (Reference the Photo Standards bullet point in Scope of Work in this document) o Submission of up to three (3) work references; submit company name, contact name, contact role, and contact email.

The following criteria will be considered to determine winning bidders and will be used to evaluate contract performance.

Quality of Work

Completed blight remediation work must demonstrate thorough and careful work performance, adherence to standards set by City code, and set an exemplary example of property maintenance so that residents, visitors, and surrounding property owners are provided visual proof of the City’s priorities. Evaluation of completed work will include:

o Line of sight remediation o Property remediation from center of alley to curbline o Litter and debris removal BEFORE cutting and weed whipping o Remediation around obstacles including curbs, poles, bollards, trees/shrubs o Complete removal of vegetation and trees grown into fences o Fence post, signpost, bollard and pole removal to 4-6” below grade plus patching of surrounding paving material (concrete or asphalt) o Removal of vegetation clippings, paint overspray/dripping o Boarding structure openings to “harden the target”; following US Fire

Administration Board-Up Procedures (see Addendum A)

Quality of Work Scoring Matrix Staff review of vendor provided photos show evidence of completeness and attention to detail: points

Remediation complete; satisfactory overall visual result yes 5 Litter and debris removal; removal before mowing yes 5 Remediation around obstacles yes 5 Complete removal of overgrowth yes 5 Boarding to national standard yes 5 Post, pole removal to 4-6” below grade; pavement repair yes 5 Project wrap-up - overspray, clippings yes 5

Equipment

Vendor must own equipment or provide a plan to obtain equipment for projects of scope and size outlined in this document. See Appendix B for a list of recommended equipment.

Equipment Scoring Matrix point s Vendor agrees to a staff review of equipment, plan and work roster yes 3

Vendor provides evidence of sufficient equipment and transportation to perform work outlined.

yes 2

Commented [HB2R2]: @Leirae Smith I added “see appendix b”

Commented [LS2]: EQUIPMENT - if you want to be able to see what equipment a vendor has you need to ask for a site visit. This make it sound optional.

Please make reference to the recommended equipment list you provided so they know to look at it @Helen Broughton

In the scope you want to ask them to provide you with at least of list of what equipment they currently have and what they will possibly obtain to complete the work (you may want them to specify how soon they can get it, as well)

This point system doesn't match up to the bid evaluation points below.

Certifications

Vendors must provide evidence of applicable qualifications & safety protocols:

MDARD Herbicide Applicator certification Paint/Protective Coatings certification (e.g. AMPP, NCCER, AIA)

Licensed Electrician to disconnect/disable electrified signs and/or lighting Lead-Safe training Waste Disposal plan Biohazard Removal procedures

The General Services Department, Blight Remediation Division, with the concurrence of the Office of Contracting and Procurement, reserves the right to reject all qualifications made under this specification. Vendors applying should provide pricing for their competencies only. Selected vendors are not required to provide all services included in this specification.

AWARD

Vendors shall quote on all items within their competency, and state “Not Provided” where applicable, leaving no blanks. Blank spaces are considered no offer. The City of Detroit reserves the right to delete or add any item(s) from the award.

Contract term will be two (2) years with no option for renewals.

Bid Evaluation Criteria max

Quality of Work 45

Certifications 20 Equipment 20 Price 15

Commented [HB3R2]: @Leirae Smith Please review this certification section. I removed the points and woman/minority/detroit categories. Do these changes satisfy?

Commented [LS3R3]: Yes this is good

Commented [LS3]: CERTIFICATIONS - I don't understand this section. You can list the certification you want the vendor to provide proof of with their bid but you should not put this ranking system in.

Also, the items in red need to be removed the department can't award points for this. OCP will take care of this.

Below you give 20 points for certifications - if you want to break down how those 20 points will be awarded it do so in the bid evaluation section.

@Helen Broughton

Commented [LS4R2]: @Helen Broughton OCP does this so we don't need to put that in our scope

Commented [HB4]: Does the city give priority to women-owned companies or those with HQ in Detroit?

Commented [HB5R2]: @Leirae Smith I moved the evaluation criteria to be just before the bid sheet.

Commented [LS5]: @Helen Broughton evaluation criteria should go at the end of the scope before the price sheet

Commented [LS6]: @Helen Broughton @Katrina Crawley I believe we asked for photos of previous work.

Will those photo provide you will enough information to rate their quality of work? if not we need to make sure we ask them to provide something in their proposals that will help us rate this

Commented [HB6R2]: @Leirae Smith our intention is to create a framework by stating the desired elements of "quality work" which will be used (after award) for quality control. In the past we didn't have a measure for quality, so we are setting the stage to do that with this award/contract cycle. The vendor's performance on quality control checks will be used at the end of the contract period to have a quantified score for quality of work.

Commented [HB7R2]: @Leirae Smith @Katrina Crawley We indicate that we will email a smartsheet survey (the questions in the scoring matrix) to the individuals/companies that they provide as their recommendations. Until we roll out the quality control checks with this contract, using the prospective vendor's customers will be our best way to define this. Should we reduce the max score for this item?

Commented [LS7]: @Helen Broughton @Katrina Crawley what in their bid will provide us with information to evaluate their work performance before we award a contract? Did we ask for something that will prove this?

****PRICING IS FIRM FOR CONTRACT PERIOD****

Please fill out the rates for the services described below. To the degree possible, attach an individual fee to individual service types so that the City may elect to include services as required by property conditions.

(A) (B) (C)

SERVICE DESCRIPTION- INCLUDE ALL OPTIONAL SERVICES

UNIT OF

MEASURE

PRICE PER

UNIT OF

MEASURE

Debris Removal and Proper Disposal of Solid Waste (General trash/debris, rubbish, and solid waste)

Per Cubic Yard

Mowing, Weed-whipping, Debris Removal and Proper Disposal of Organic Waste (Shrubbery, overgrowth, grass/vegetation, weeds, and small trees)

Per Cubic Yard

3 Dirt Removal Per Cubic

Yard

4 Fence line clearing. Light Overgrowth - Grass, weeds, vines under 4 ft Per Linear

Foot

Fence line clearing. Moderate Overgrowth - Brush/saplings up to 3" DBH (diameter at breast height - measured with DBH tape)

Per Linear Foot

6 Fence line clearing. Heavy Overgrowth - Dense woody growth/small trees

Per Linear Foot

Removal and Proper Disposal of fence(s), including all types of material, wrought iron, aluminum, wooden, metal fences including removing all fence posts 4"-6" inches below surface and backfilling of holes in with like material (e.g., dirt, or concrete or asphalt or other.

Pricing shall include materials

Per Linear Foot

Removal and Proper Disposal of weed trees, from fences or property lines, includes grinding weed tree stumps to 4"- 6" below surface, and backfilling of holes in soil, concrete or asphalt (shall include materials)

1”–4” diameter Saplings / light weed trees measured with DBH tape

Per Tree

Removal and Proper Disposal of weed trees, from fences or property lines, includes grinding weed tree stumps to 4"- 6" below surface, and backfilling of holes in soil, concrete or asphalt (shall include materials)

5”–8” diameter Small weed trees measured with DBH tape

Per Tree

Stump grinding to 4-6” below surface for stumps 1”–12” diameter, topsoil backfill included Per Stump

11 Stump grinding to 4-6” below surface for stumps 13”–24” diameter, topsoil backfill included

Per Stump

Stump grinding to 4-6” below surface for stumps 25”–36” diameter, topsoil backfill included Per Stump

13 Restoration/backfill of stump holes with asphalt or concrete Per Hole

Removal and Proper Disposal of non-permitted razor wire from fencing and around roof lines

Per Linear Foot

15 Vehicle Removal (includes removal of boats, RVs, etc.) Requires prior approval of City and information on storage facility charges

Per Vehicle

16 General Property Maintenance/ Hourly Rate Per Hour

17 Emergency Work Property Maintenance/ Hourly Rate (7:00pm - 7:00am)

Per Hour

Painting 1 - 2 story structure. Pricing should include all required prep work, such as scraping, and any minor mortar or patch work that is required prior to painting. All paint operations must use appropriate lead paint safety containment measures.

Per Square Foot

19 Power washing 1 - 2 story structure including appropriate lead paint safety containment measures

Per Square Foot

Removal and proper disposal of dimensional signs, projecting signs and awnings, and roof signs, including all metal supports from ground level to 1 story high (includes repair of any holes in walls or surface)

Per Sign/Pole

Removing and proper disposal of dimensional, projecting signs, awnings, and roof signs including all supports from buildings 2 - 3 stories high (including repair of any holes in walls or surface)

Per Sign

Removing free standing, pole signs, and mini billboards from ground level to 1 story high (including backfilling of any holes in soil, concrete, or asphalt and repair of ground or paving surface)

Per Sign

Removal and proper disposal of free standing, pole signs, and mini billboards 2 - 3 stories high (includes backfilling of any holes in soil, concrete, or asphalt and repair of ground or paving surface)

Per Sign

Removing inoperable telephone units (booths, boxes, supports.) Work includes any necessary concrete or asphalt patch or other minor repair work. See Appendix C for example photo

Per Unit

Minor excavation and proper disposal of construction spoils and debris piles (may include dry wall, concrete, soil, vegetation, debris, weed trees)

Per Cubic Yard

26 Grading and/or leveling areas of excavation and uneven ground Per Square

Foot

27 Backfilling excavation holes and depressions Per Cubic

Yard

28 Repair and reframing building openings. Price to include materials Per Square

Foot

Boarding and securing missing windows, entry/exit doors, and building openings with painted pressure treated CDX plywood or other approved weather resistant material. Price to include materials.

Vendors must be able to secure opening to prevent re-entry using the latest entry prevention techniques including the use of tamper-resistant screws. See Appendix A for USFA Procedures

Per Opening + Per Square

Foot over 72sf (for openings

> 4’x8’)

Commented [HB8R2]: For openings larger than a 4x8 sheet of plywood.

Commented [KC8]: HB, wondering where 72 sf came from?

Installation of provided parking bollards, street benches, and waste receptacles Per Each

Maintenance of corridor sidewalk and curbline including application of vegetation inhibitor Per Mile

32 Minor brick/concrete wall repair and tuckpointing Per Property

Stencil painting building address numbers and City-owned identification Per Property

34 Installation of solar-power security lights and/or cameras Per Each

Removal of clothing collection bins and transport to designated offsite storage within the City of Detroit. See Appendix C for example photo

Per Bin

Inhibitor/Herbicide Application (application along street curb and sidewalk, on one side of a corridor. reported by measuring wheel distance)

Per Mile

Remove LARGE Signs/Billboards and all Steel Supports on Vacant Building 3 stories or higher (e.g., Billboards that may weigh 1/2 to 1 ton or more)

Per Billboard or Per Sign

Support

Electrician services to identify and de-energize active power for safe remediation per Hour

39 Tire Removal and Proper Disposal Per Tire

***UNSIGNED BIDS CANNOT BE CONSIDERED***

IN THE FURTHER DESCRIPTION OF THIS PROPOSAL, WE SUBMIT INFORMATION IDENTIFIED

AS FOLLOWS:

BIDDING UNDER THE NAME OF: ________________________________________________

(PRINT FULL LEGAL NAME)

(PURCHASE ORDER WILL BE ISSUED AND PAYMENT WILL BE MADE ONLY IN THE NAME ABOVE. ALL

PAYMENTS ARE TO BE MAILED. VENDOR PICK-UP OF PAYMENT IS NOT ACCEPTABLE)

MAILING ADDRESS: _________________________________________________

(ZIP CODE)

PAYMENT MAILING ADDRESS: _____________________________________________

(ZIP CODE)

BUSINESS ADDRESS: _________________________________________________

(IF DIFFERENT FROM ABOVE)

(CHECK ONE): LEASE_____ RENT ____ OWN _____

FEDERAL EMPLOYER ID #:

CHECK ONE:

( ) CORPORATION, Incorporated Under the Laws of The State Of _____________________

If Other Than Michigan Corporation, Licensed to Do Business in Michigan? YES NO

( ) PARTNERSHIP, Consisting of (List Partners)

( ) ASSUMED NAME (Register No.) ___________________________________________

( ) INDIVIDUAL

IF NOT SIGNED BY OFFICER OF FIRM, THE PERSON SIGNING MUST HAVE AUTHORITY TO

COMMIT TO THIS BID.

AUTHORIZED SIGNATURE:

SIGNED:

PRINT NAME:

TITLE/POSITION:

E-MAIL:

DATE:

CELL NUMBER:

TELEPHONE NUMBER:

FAX NUMBER:

ALTERNATE COMPANY CONTACT:

***YOU MUST COMPLETE THIS NO-BID FORM IF YOU DO NOT WANT TO SUBMIT A BID

FOR THE SCOPE OF WORK****

VENDOR STATEMENT OF NO BID/Proposal

We, the undersigned, have declined to quote on BLIGHT REMEDIATION – CORRIDORS RFQ, Blight Remediation, Exterior Property Maintenance & Emergency Services for the following reason (s): (Check all that apply)

_________ We do not offer this product or the equivalent.

_________ Unclear description/specifications (specify below).

_________ Insufficient time to respond to the invitation to bid.

_________ Unable to meet the bond requirements.

_________ Our product schedule would not permit us to meet your needs at this time.

_________ City of Detroit payment issues (specify below).

_________ Other (specify below)

REMARKS:

Company Name: __________________________________________________________

Signature: ___________________________________________ Date: _______________

APPENDIX A

Commented [LS9]: @Helen Broughton @Katrina Crawley we need to make sure we reference this somewhere in the scope of work. So they know there are procedures that must be followed and we have provided that information in appendix A

Commented [LS9R3]: @Helen Broughton yes, that is sufficient

Commented [HB9R2]: @Leirae Smith @Katrina Crawley I added bolded text on page 10 in the boarding bullet point.

Please confirm that this is sufficient. I also broke out page 2 and 3 to separate pages so the text would be more readable.

APPENDIX A (cont)

Commented [HB10R2]: @Leirae Smith @Katrina Crawley I added bolded text on page 10 in the boarding bullet point. Please confirm that this is sufficient. I also broke out page 2 and 3 to separate pages so the text would be more readable.

Commented [LS10]: @Helen Broughton @Katrina Crawley we need to make sure we reference this somewhere in the scope of work. So they know there are procedures that must be followed and we have provided that information in appendix A

Commented [LS10R3]: @Helen Broughton yes, that is sufficient

Commented [HB11R2]: @Leirae Smith @Katrina Crawley I added bolded text on page 10 in the boarding bullet point. Please confirm that this is sufficient. I also broke out page 2 and 3 to separate pages so the text would be more readable.

Commented [LS11]: @Helen Broughton @Katrina Crawley we need to make sure we reference this somewhere in the scope of work. So they know there are procedures that must be followed and we have provided that information in appendix A

Commented [LS11R3]: @Helen Broughton yes, that is

Commented [LS12R3]: @Helen Broughton yes, that is

Commented [LS12]: @Helen Broughton @Katrina Crawley we need to make sure we reference this somewhere in the scope of work. So they know there are procedures that must be followed and we have provided that information in appendix A

Commented [HB12R2]: @Leirae Smith @Katrina Crawley I added bolded text on page 10 in the boarding bullet point. Please confirm that this is sufficient. I also broke out page 2 and 3 to separate pages so the text would be more readable.

APPENDIX B

APPENDIX C

Collection Bin

Obsolete Phones