Statement of Work.pdf

Statement of Work MWEOC Television (TV) Services

Introduction/Background This statement of work (SOW) describes the requirements of the FEMA Mount Weather IT Services (MWITS) Division to acquire cable television service to the Mount Weather Emergency Operations Center (MWEOC).

The MWEOC MWITS Division distributes cable television from the site headend equipment to customers across the facility, to a total of 1100 drops, for digital television (TV) sets in numerous site buildings. This drop number is generally expected to stay the same over the course of performance associated with this PWS.

The current operation and structure of the MWEOC TV Service consists of a head-end system within a dedicated room and from where a sole signal originates and is distributed via optical fiber. A fiber-optic launch amplifier exists at the head-end and numerous optical nodes exist along points in the distribution to form a star topology. Each optical node outputs an RF signal on RG 11 cable backbone to form a trunk line. This trunk line is then split using taps that form drops on RG6 cable to individual televisions. This technique is known as “trunk and tap” delivery.

The current head-end system equipment primarily consists of (but is not limited to) the following to make the system operational: racks; integrated head end chassis with power supplies, Ip encoders, data-transcoders, demodulator(s); power strips; rack fans with plates; multi-switches;

receivers; combiners; a TV Monitor; rack shelves; RF launch amplifier; satellite receiver with mount, mast, and ballast VHF and UHF Antennas.

Scope of Work It is expected that the Government will procure a multi-year contract for HD Cable Television service for MWEOC.

The TV service must include an HD television programming signal to a digital CATV headend in MPEG2, or MPEG4 that serves an estimated 1100 drops, for digital television (TV) sets in numerous site buildings on a closed secured federal facility.

Programming signal must include the following minimum channels:

• Bloomberg TV, CNBC, CNN, CSPAN-1, CSPAN-2, FNC, FBN, MSNBC, CNBC World, and ESPN

Additional entertainment channels will be needed, and may include the following or similar:

• Discovery, FX, History, Motor Trend, Nasa TV, National Geographic, Fox Sports, Syfy

Please see Technical Requirements sections for detail requirements.

Period of Performance The period of Performance shall include (1) base period plus four (4) option year periods. The base period will be 12 months.

• Base Period: Date of Award – August 1, 2024 – July 31, 2025

• Option Period 1: August 1, 2025– July 31, 2026

• Option Period 2: August 1, 2026 – July 31, 2027

• Option Period 3: August 1, 2027 – July 31, 2028

• Option Period 4: August 1, 2028 – July 31, 2029

Place of Performance Services are to be procured and will be used within the MWEOC facility (19855 Blue Ridge Mountain Road, Mt. Weather, VA 20135) by the MWITS division.

Invoices The invoices will be delivered to FEMA Accounts Receivable at FEMA-AR@fema.dhs.gov, so the Contracting Officer’s Representative (COR) can process in accordance with the contract’s invoice and payment guidelines.

Work Requirements The contractor shall provide at a minimum 20 cable channels or better, plus cable service and equipment. To include any connectivity issues, maintenance of all lines and equipment.

Installation Services if needed will be determined at the time of award.

If installation services are needed, the Contractor shall provide all labor to include supervision, project management and administration, transportation, tools, equipment and materials, services, and any other items as required necessary to meet all requirements and perform all tasks outlined in the finalized statement of work.

The Mount Weather Police Department conducts access eligibility verifications and baggage and vehicle screening. Screening techniques include National Crime Information Center (NCIC) checks, identification checks and magnetometer and x-ray scans.

Technical Requirements Must meet the below technical requirements:

Hardware Requirements:

• Must include Integrated Receiver Decoder (IRD)

• Ability to receive and integrate Advanced Television Systems Committee (ATSC) signals

• IRD/ATSC outputs should be Multicast Transport Protocol (MTP)

• Quadrature Amplitude Modulator in the clear (clear-QAM) 256

• Program and System Information Protocol (PSIP) o Electronic Program Guide (EPG) o Society of Cable Telecommunication Engineers (SCTE) 35

• Ability to insert on-site programming

• NOTE: The government will provide the RF distribution plant

Channel Lineup Requirements:

• The TV service must include an HD television programming signal to a digital CATV headend in MPEG2, or MPEG4 that serves up to 1100 customers on a closed secured federal facility.

o Channel lineup MUST include at a minimum the following programming:

Bloomberg TV, CNBC, CNN, CSPAN-1, CSPAN-2, FNC, FBN, MSNBC, CNBC World, and ESPN. In addition, a mix of entertainment channels. The following channels have been indicated as being desirable entertainment channels by our customers: Discovery, FX, History, Motor Trend, Nasa TV, National Geographic, Fox Sports, Syfy.

Signal Requirements:

• HDMI with discrete concurrent NTSC output to facilitate encoding of ancillary data such as closed captioning. (Example: Set top Box Array or encoder Array)

• Digital stream with all channels provided concurrently via MTP with all ancillary data to include closed captions.

o Stream must ultimately be in the clear/free of encryption for clearQAM 256 Distribution into secure/controlled Facility.

Government Furnished Equipment:

The Government will provide the space and utilities, e.g. power outlets and accessibility, needed for normal equipment and service operation. As outlined in the Introduction/Background section, the cabling infrastructure and head-end system connection is existing.

Schedule/Milestones Schedule:

• Contractor receives awarded contract/purchase order/delivery order from Government After receipt of awarded purchase delivery order, the items should be delivered and receipt by then Government, upon acceptance.

• Once items are received, implementation will begin with three business days prior to the period of performance start date.

Acceptance Criteria MWEOC personnel will ensure the services are fully functional to the necessary and advertised capacity, ensuring that all capabilities necessary for use.

Other Requirements The Contractor shall provide TV service for the viewing of those channels and stations and/or networks as outlined in the Scope.

The Contractor shall be an authorized dealer of the TV Service for which the Contractor is proposing to provide and for which any hardware connecting to the head-end system shall be installed.

MWEOC TV Service and Support Standards The Contractor shall provide TV service in accordance with Federal Communications Commission (FCC) rules, local Government agreements, and any other applicable regulations i.e. the “basic tier” to include the local broadcast television stations and public access channels that the operator may be required to offer through an agreement with the local government and the additional channels / stations / networks outlined in the Scope.

At a minimum, the Contractor shall provide MWEOC TV service support consistent with FCC regulations e.g. 24/7 contact number that must be answered during normal business hours, next business day response to unanswered previous inquiries, commence working on service interruptions defined as lost picture or sound on one or more channels within twenty-four (24) hours after notification, and commence correcting other service problems the next business day after learning of them.