SEC_Responses_to_RFQ_Questions_(50310218Q0111).pdf

Combined Synopsis/Solicitation: 50310218Q0111

SEC Responses to RFQ Questions

1. What is the number of users that would need to be licensed?

The SEC cannot provide the number of users for this requirement. The SEC requests an enterprise subscription for unlimited usage.

2. What is the level of support that would need to be delivered to those users? Standard business or 24 x 7 x 365?

The SEC requests standard business support with this subscription.

3. Based on the government’s use case, some companies may not have the right to deliver monitoring services from Twitter’s enterprise firehose which is considered “full fidelity” data access and not just a sample % of tweets. In order to deliver intelligent social media alerts on events that could/would be of interest to the SEC, full real-time access to the Twitter enterprise firehose would be essential.

- Is proof of enterprise Twitter firehose access a requirement?

- Is proof of Twitter approval to perform monitoring for a government agency a requirement?

Per the solicitation, the SEC requests a tool that has the ability to monitor various social media sites, such as Twitter, among others. The Functional Characteristics detail the data access requested.

4. There is no geographic constraints regarding where the SEC wants to search. Does the SEC have specific region(s) and language(s) for which data is to be provided?

The SEC does not seek to geographically or linguistically restrict the Functional Characteristic.

However, the primary region of the SEC is the United States of America, and the primary language is American English.

5. The SEC requests monitoring services for some social media platforms that do not allow the work product of programmatic monitoring to be in the direct view of the SEC (or other enterprises). Will the SEC please suggest how respondents should account for these requirements?

Based on public information there are no limitations to providing information to the government. A review revealed some bandwidth maximums which are not specific to the government.

6. Do you have an average data volume expected on the usage of similar system?

The SEC requests an enterprise subscription for unlimited usage.

7. How many concurrent and total users do you expect to have?

The SEC cannot provide the number of users for this requirement. The SEC requests enterprise subscription for unlimited usage.

8. How many SEC social accounts will you be monitoring in the social media tool?

The SEC cannot provide this information.

9. What are the average monthly number of searches and results that are anticipated?

The SEC is unable to provide this information.

10. Could you restate this requirement and define exactly what it means? -The ability to log and audit usage by end users The SEC Functional Characteristic to log and audit usage is intended to capture the concept of the SEC being able to log and audit usage of the tool.

11. What is the timeline for making the short list?

The solicitation provides instructions for responding to this procurement and details regarding evaluation of responses.

12. Could the Government specify the organizations/groups within the SEC that would be utilizing this capability?

The SEC is seeking an agency-wide enterprise subscription for unlimited usage.

13. Could the SEC provide an indicative set of use cases and examples regarding how each SEC component/group expects to use this capability to fulfill its mission requirements?

14. Could the SEC please specify an estimated number of end users of this type of platform/technology?

The SEC cannot provide the number of users for this requirement. The SEC requests enterprise

15. Requirements List B: Could the SEC please clarify the “ability to monitor”? What is the use case for having access to information from these specific sites?

16. Requirements List C: Could the SEC provide examples of public forums and message boards, and the use case for each example?

Per the solicitation, the SEC requests access publically available public forums and messages boards including but not limited to Reddit, Craigslist, Quora. The SEC is unable to provide use cases.

17. Requirements List D: Could the SEC provide examples of public news sites, and the use case for “monitoring”? What type of information would the Government be monitoring for?

Per the solicitation, the SEC requests a tool with access to publically-available news and media sites.

18. Requirements List E: Could the SEC please clarify “batch mining” and the use case for SEC for that capability? Could the SEC clarify “sentiment analysis” and provide an example?

The terms and phrases used in the solicitation have their common meaning.

The SEC is unable to provide use cases.

19. Requirements List F: Could the SEC please clarify the use case for identification of fake accounts?

The terms and phrases used in the solicitation have their common meaning.

The SEC is unable to provide a use case for this requirement.

20. Requirements List G: Could the SEC please clarify the type of alerts they would want to receive from each of these types of platforms? Could the SEC provide an example of each type of alert?

The SEC requests a tool that can provide email alerts based on keyword searches for specific topics from a number of sources further identified in the solicitation (e.g., social media sites, news sites, and message boards).

21. Requirements List H: Could the SEC clarify the estimated number of users email alerts would be delivered to?

The SEC cannot provide a number of users for this requirement. The SEC requests an enterprise

22. Will you please clarify what is meant by the “SEC Environment” - are there any technical integration requirements associated?

The SEC requests the ability for users to access the tool/program both in SEC offices and if staff are working remotely. In the context of Functional Characteristic K, the phrase “SEC Environment” means from computers housed and controlled by the SEC. There is no additional technical integration requirement beyond those stated in the Functional Characteristics.

23. What is the scope of relevant topics the SEC is looking to search - For example, will it encompass conversations around all publicly traded companies or a narrower topic set?

The SEC is unable to provide this information.

24. Does the Government have specific requirements related to training of users, to include initial onboarding as well as personnel turnover throughout the period of performance?

The SEC does not have specific training requirements beyond what is usual and customary.

25. Does the Government have requirements related to customer/helpdesk support?

The SEC does not have specific customer support requirements beyond what is usual and customary.

26. If specific number of users is unknown or may vary, would the Government accept firm fixed pricing at various user levels vs a single unit price as requested in the CLINs schedule?

The government is requesting pricing for an enterprise subscription for this requirement.

27. Regarding the Attachment 2 and 3 (NDAs): are these documents to be sent with our proposal or only after the contract award?

The NDAs will only be required for the successful offeror at time of contract award.

28. There is no date limitations outlined in the terms and conditions for the NDAs. Will the SEC consider adding specific end date to the NDA terms and conditions?

The NDAs will be effective for the life of the contract and it is important to note that confidential information may never be disclosed even after the contract ends per the terms of the NDA.

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