Attachment_1_-_Requirements_List.pdf

Combined Synopsis/Solicitation: 50310218Q0111

Attachment 1 – Requirements List

Social Media Monitoring Subscription

The SEC requires subscription to a Commercial-Off the Shelf (COTS) social media monitoring tool that provides emailed alerts to SEC staff based on keyword searches for relevant topics. The tool will allow SEC staff to control the content and number of alerts. The tool shall have a control dashboard for each user to customize alerts and their frequency. The contractor will be required to complete a Non-disclosure Agreement (NDA) to ensure that there is no disclosure of searches conducted by the SEC under the subscription.

Functional Characteristics

A. Be a remotely accessible system via HTML5.

B. The ability to monitor social media sites, including but not limited to Facebook, Twitter, Instagram, YouTube, Google+, and LinkedIn.

C. The ability to monitor public forums and message boards.

D. The ability to monitor public news sites.

E. Batch mining of social media data feeds, optimally through an API, possibly with sentiment analysis.

F. The ability to identify fake accounts;

• identification of probable bot accounts

• identification of fake accounts by individuals

G. The ability to provide alerts for social media sites, public forums and message boards, and news sites.

H. The ability to email alerts to users.

I. The ability of users to create multiple alerts, with specified search terms and sites to be searched.

J. The ability of users to set the frequency of the alerts.

K. The ability for users to log in to the control site remotely from the SEC’s environment.

L. The ability to add/change users within the user license pool.

M. The ability to log and audit usage by end users.

N. The ability of administrators to control access to the tool.

Non-Functional/Performance Characteristics (capability)

A. Be accessible from multiple touch points across the United States.

End of Document