5-SOW - DYMO machines labels.pdf
PDF 135 KB Posted
- Attached to
- DYMO machines & labels
- Solicitation number
- 2026-35172299
- Issued by
- Los Angeles County, California
About this file
This Statement of Work outlines procurement requirements for the Superior Court of California, County of Los Angeles, the largest unified trial court in the United States with over 4,500 employees across 38 locations. The Court seeks to procure fifty (50) DYMO LabelWriter 550 Desktop Label Printers and fifty (50) boxes of DYMO LabelWriter Return Address Labels (Model 2050766) to support departmental operations including asset tagging, mail processing, document identification, and workflow organization. The DYMO LabelWriter 550 printers feature direct thermal printing technology with automatic label recognition, print speeds up to 62 labels per minute, 300 dpi resolution, and USB connectivity. Each box of labels contains 500 labels per roll with 6 rolls per box (3,000 labels total) sized at 1 inch by 2 inches. All items must be new, genuine DYMO-manufactured products with no third-party substitutes accepted. Delivery must occur in one complete shipment to the LAC-Superior Court Warehouse at 270 W Duarte Rd, Suite A, Monrovia, California 91016, within the timeframe specified on the purchase order, with all shipments including packing lists, part numbers, and quantities.
Pricing must be all-inclusive except for applicable taxes, with quotes valid for 90 days. Vendors may respond to all or some line items; however, the Court may prefer to award the entire bid to a single vendor and is not bound to consider partial bids. The contractor must provide manufacturer documentation, warranty support, and serve as the point of contact for defective unit claims, with printers including the manufacturer's standard limited warranty typically lasting two years and labels guaranteed to be free from defects affecting print legibility, adhesive performance, or printer compatibility. By participating in the solicitation, vendors agree to accept all terms and conditions outlined in the solicitation documents. The bid contact is Mayra Carrillo, with the Issuing agency being the Superior Court of California, County of Los Angeles.
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Text version
ATTACHMENT A – STATEMENT OF WORK (SOW)
A. BACKGROUND / PURPOSE
The Court requires standardized desktop label-printing equipment to support departmental operations including asset tagging, mail processing, document identification, and workflow organization. To ensure compatibility, efficiency, and consistent supply management, the Court intends to procure DYMO-brand label printers and compatible address label rolls.
B. DETAILED DESCRIPTION OF GOODS AND/OR SERVICES NEEDED
The Contractor shall provide the following DYMO-manufactured goods:
1. Fifty (50) DYMO LabelWriter 550 Desktop Label Printers o Direct thermal printing technology (no ink or toner required) o Automatic Label Recognition feature that identifies label size, type, and remaining quantity o Print speed up to approximately 62 labels per minute o Print resolution: 300 dpi o USB connectivity for desktop use o Compatible exclusively with genuine DYMO LabelWriter labels o Dimensions approximately 7.38" H × 5.33" W × 8.5" D o Works with DYMO Connect for Desktop (Windows and macOS)
2. Fifty (50) boxes of DYMO LabelWriter Return Address Labels (Model 2050766) o Label size approximately ¾ in. × 2 in.
o 500 labels per roll, 6 rolls per box (3,000 labels per box) o Direct thermal labels compatible with LabelWriter 550 o Self-adhesive white paper labels o Designed for return address and small-format labeling applications
All products provided shall be new, genuine DYMO-manufactured items with no third-party substitute labels or equipment.
C. DELIVERABLES SCHEDULE
All items shall be delivered in one complete shipment unless otherwise approved by the Court.
Delivery Location:
LAC-Superior Court Warehouse 270 W Duarte Rd, Ste A Monrovia, CA 91016
All shipments must include packing lists, part numbers, and quantities. Items must be delivered within the timeframe listed on the purchase order. The Contractor is responsible for ensuring products arrive intact and undamaged.
D. INSPECTION AND/OR ACCEPTANCE CRITERIA
The Court will inspect items upon receipt
E. PRODUCT AND/OR SERVICE WARRANTIES
Printers must include the manufacturer’s standard limited warranty (typically two years).
Labels must be free from defects affecting print legibility, adhesive performance, or printer compatibility.
The Contractor shall support warranty claims and pass through all manufacturer warranty protections.
F. SUPPORT AND MAINTENANCE REQUIREMENTS
The Contractor shall:
• Provide warranty support and serve as point of contact for any defective unit claims
• Supply manufacturer documentation upon request
• Replace defective items discovered during initial inspection or under warranty
No additional maintenance services are required.
G. CONTRACTOR’S RESPONSIBILITIES
The Contractor shall:
• Supply all items as specified
• Package and ship goods securely
• Ensure products are genuine DYMO items
• Communicate proactively regarding shipping, delivery issues, and warranty matters
• Meet all delivery timelines and invoicing requirements
H. COURT’S RESPONSIBILITIES
The Court shall:
• Inspect and accept or reject delivered goods promptly
• Notify Contractor of any discrepancies
• Provide the necessary delivery instructions and access
• Process payment per contract terms
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