References Document

This is a References document for the City of Palm Bay's Citywide Debt Collection Services (Re-Bid) contract opportunity in Florida. The document outlines the required references that prospective bidders must provide to demonstrate their qualifications and experience in debt collection services. Bidders are required to submit professional references from previous clients for whom they have provided similar debt collection services, particularly those involving utility accounts and permit fee collections. The references serve as verification of the bidder's capability to perform collection activities for both the Utility and Building Departments. The document establishes the format, number of references required, and the specific information that must be included for each reference, such as client name, contact information, contract scope, and contract duration.

The reference requirements are designed to evaluate bidder experience and performance history in the debt collection industry. References must be from clients of comparable size and complexity to the City of Palm Bay's operations, with preference given to municipal or government entities. Bidders should provide references that specifically demonstrate experience collecting on utility accounts and permit-related fees. The quality and relevance of submitted references will be a factor in the evaluation and selection process for awarding the debt collection services contract.