5-Exhibit A- Bonfire FAQs.pdf
PDF 250 KB Posted
- Attached to
- COMPACT UTILITY TRACTOR
- Solicitation number
- PROJ-26-072
- Issued by
- Florida
About this file
This file is a Frequently Asked Questions document for Bonfire, the vendor portal platform used by Halifax Health in Florida for managing solicitations and vendor submissions. The document provides guidance to prospective vendors on registering accounts, submitting bids, and accessing support resources. Halifax Health is requesting responses from qualified vendors to provide a replacement compact utility tractor for Facility Operations, including a factory-installed loader, single point hydraulic coupler and bucket, specified tires, applicable warranties, and delivery to the main campus.
The FAQs clarify that vendors must register on the Bonfire platform to participate in Halifax Health's procurement opportunities. Key procedural points include that multiple accounts from the same firm cannot simultaneously work on a single submission, with best practice being to designate one individual responsible for each solicitation. Individual registrations are not linked to the firm, and vendors must ensure internal coordination to prevent duplicate submissions. Vendors experiencing registration difficulties or email confirmation issues should check spam folders or contact Bonfire Support directly through the portal or via support@gobonfire.com. If a vendor chooses not to bid after notification of a bid release, no action is required, and failure to submit by the bid due date constitutes a "no bid" response. Additional vendor support resources are available through Bonfire's Help button and vendor help desk at vendorsupport.gobonfire.com.
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Text version
Exhibit A
Bonfire Frequently Asked Questions
How do I create a Vendor Profile on Bonfire?
You can click on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities and follow the prompts. You may also watch this quick video on creating an account https://vendorsupport.gobonfire.com/hc/en-us/articles/7322917689367-Creating-a-Bonfire- Account-VIDEO.
If a firm has multiple people in the firm registered in Bonfire, can they all work on the same submittal?
Multiple accounts cannot work on the same vendor submission at the same time. For example: If John at firm A starts the submission, John will need to be the one who finalizes/submits the submission. A Best Practice is to have the team work on the submittal documents outside of Bonfire and select one person to go into Bonfire, submit the Intent to Bid, and proceed with uploading documents and completing the submittal.
Will individual registrations from the same firm be linked to that firm? Will all submittals by the firm be seen in all of the individuals' accounts?
No. Bonfire treats each individual account as an individual and does not link them. A best practice will be to determine internally which individual is responsible for each solicitation to prevent the duplication of submittals.
I am having difficulty registering as a vendor on Bonfire or have not received an email account confirmation from Bonfire. Who do I contact?
First, look through your trash, junk, etc. email accounts (sometimes a vendor's network will treat outside emails as junk). Second, reach out for assistance from Bonfire Support by clicking on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities. You may also submit a question to Bonfire by clicking on the "Help" button at the lower left corner of the screen.
Miscellaneous Information:
If you have been notified of a bid release, and do not wish to bid, there is nothing further you need to do. If the Bid Due Date/Time has passed and no bid submittal is received this would be deemed a 'no bid'.
Instructions for adding additional new lines are in the instructions paragraph at the top of the sheet.
If I have other questions, who can I email?
You can email questions to support@gobonfire.com more clarity. Or please visit Bonfire’s Vendor Help Desk at https://vendorsupport.gobonfire.com/hc/en-us for additional information.
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