Attachment A - Statement of Work - Rev1.docx

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Request for Information (RFI) - GEO Support
Solicitation number
49100424K0023
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This document is a Statement of Work for a contractor to support the National Science Foundation's Geoscience Directorate (GEO) in codifying policies and procedures for overseeing and managing major facilities and mid-scale research infrastructure. The key objectives are to:

  1. Work with GEO divisions and program officers to codify existing oversight and management processes, and establish new ones as needed.
  2. Coordinate with the GEO Senior Advisor for Facilities and the NSF Senior Advisor for Knowledge Management to integrate the codified processes into NSF's knowledge management system.
  3. Provide advice on integrating the policies and procedures into the knowledge management system and ensure long-term maintenance. The contractor will be required to provide status reports and maintain electronic communication platforms. The period of performance is one year with potential 4-12 month option periods. The contractor must have at least 10 years of relevant experience as a knowledge management subject matter expert.

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Vendors Q_A.xlsx XLSX spreadsheet
Vendors Q_A.xlsx XLSX spreadsheet
GEO Facilities Knowledge Mgmt - RFI - draft.docx DOCX document
Attachment A - Statement of Work.docx DOCX document

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Statement of Work National Science Foundation Geoscience Directorate (GEO)

GEO Facilities Knowledge Management Contractor

Overview The Directorate for Geosciences (GEO) supports research that advances the frontiers of knowledge and drives technological innovation while improving our understanding of the many processes that affect the global environment. GEO also supports groundbreaking discoveries of the products and processes of the earth, ocean, and atmosphere systems from the past to the present and into the future for the benefit of citizens, decision-makers, educators, and scientists. This includes supporting world-class research infrastructure (e.g., ships, aircraft, supercomputers), as well as supporting near- and deep-field research sites. The long-lived nature of these facilities requires the establishment and codification of processes and procedures through knowledge management to ensure appropriate and adequate transfer of corporate memory.

Purpose The purpose of the request for expert/advisor support is to serve as a resource to GEO program officers and their awardees. Major facilities and Mid-scale Research Infrastructure (RI) are built with anticipated long (decadal) lifetimes, which routinely exceed the tenure of the NSF Program Officers providing management and oversight. This position will help ensure that processes and procedures supporting GEO oversight and management are established and codified via a knowledge management system. They will coordinate with the GEO Senior Advisor for Facilities, engage with the Senior Advisor for Knowledge Management in the Office of Integrative Activities, and work with the NSF Knowledge Management Community of Practice.

Task Objectives GEO/OAD is seeking a contactor to:

· Work with the Divisions (Ocean, Earth, Atmospheric/GeoSpace, and Polar Programs) within the Directorate for Geosciences and Program Officers overseeing and managing Major Facilities and Mid-scale RI to codify existing processes and procedures for oversight and management and establish new ones as appropriate.

· Work with the GEO Senior Advisor for Facilities to ensure consistency, where appropriate, across GEO regarding oversight and management of Major Facilities and Mid-scale RI.

· Coordinate with the NSF Senior Advisor for Knowledge Management to integrate codified processes/procedures into NSF’s developing knowledge management system.

· Work within GEO and across NSF (with the Deputy Chief Officer for Research Facilities and the NSF Knowledge Management Community of Practice) to ensure alignment of new processes and procedures with existing management structures (e.g., Research Infrastructure Guide, Business System Reviews, Property Management).

· Provide advice within GEO on the initial integration of policies and procedures into NSF’s knowledge management system, and long-term activities to ensure policies and procedures are updated and useful.

Scope of Work and Acceptance

(a) The contractor will support GEO in ensuring codification of policies and procedures supporting oversight and management of Major Facilities and Mid-scale RI, and integration of said policies and procedures into NSF’s knowledge management system.

(b) Acceptance Criteria – Describe the document(s) to be used by NSF to determine acceptance of the services and/or deliverables provided under the SOW.

· The contractor will provide status reports to the contracting officer representative (COR) on the status of the tasks.

· The contractor will maintain electronic platforms for communications.

Period of Performance - The period of performance for this contractor will be for a period of one year with 4-12 month option periods.

Place of Performance – The National Science Foundation Headquarters with telework options.

Special Requirements

Contractor Staff, Roles, and Responsibilities – Contractor staff that are key to the overall project include:

· The prime contractor is responsible for supporting the Assistant Director for Geosciences via the Senior Advisor for Facilities in the establishment and codification of policies and procedures for GEO Major Facilities and Mid-scale RI.

Agency Staff, Roles, and Responsibilities – There are approximately two members from the Directorate for Geosciences that will be involved in the direct coordination of the tasks and function as stewards of the process.

Reporting Requirements – The contractor will provide weekly electronic progress reports to the stewards and will attend meetings as required.

Government Furnished Property (GFP) – NSF will provide a government issued laptop.

Personnel/Labor Category Requirements:

Subject Matter Expert – The contractor will work alongside stakeholders, internal and external, to promote and optimize the usage of the organization’s knowledge assets.

Education/Certifications – The educational requirement is at least a bachelor's degree or higher in Business, English, Computer Information Systems, Computer Science, Communication, or related fields.

Experience – Current practitioner with at least 10 years of relevant experience, including experience managing, capturing, sharing, and accessing knowledge assets.

Deliverables – Describe in detail what deliverables the Contractor will produce under the project and the due date(s).

Name
Description
Due Date
Project Setup & Account Management
Establish expectations, work plan, and check-in timing and protocols with GEO leadership
Within 1 month
GEO-wide engagement
Coordinate with the GEO SAF and Program Officers for Major Facilities and Mid-scale RI regarding need for codification of oversight and management policies and procedures
Within 3 months
NSF-wide engagement
Engagement with the NSF Senior Advisor for Knowledge Management, Deputy Chief Officer for Research Facilities and the NSF Knowledge Management Community of Practice
Within 3 months
Implementation Plans
Engagement with the NSF Senior Advisor for Knowledge Management and Deputy Chief Officer for Research Facilities to integrate GEO-specific policies and procedures into NSF Knowledge Management systems
Within 12 months
GEO Knowledge Management Products
Development, iteration, and delivery of knowledge management products supporting GEO Facilities and Mid-scale RI`
Throughout a 12 months period consistent with workplan

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