4870_Addendum_1_FINAL.pdf
PDF 105 KB Posted
- Solicitation number
- BPM006716
- Issued by
- Maricopa County, Arizona
About this file
This is Addendum No. 1 to the Request for Proposals (HR-953-4870) issued by the City of Chandler, Arizona on January 23, 2025, addressing frequently asked questions regarding third-party workers' compensation claims administration services. The addendum clarifies that the City is seeking to rebid these services due to expiration of the existing agreement and identified challenges with the current program, including lack of consistency and high adjuster turnover. The City's key objectives for the new program include continuing exceptional customer service to injured workers and evaluating innovations offered through the procurement process. Two new exhibits have been posted to the procurement portal: Exhibit G1 (Custom Report - 2018-2023) providing detailed claims data including loss dates, report dates, close dates, claim status, claim types, and expenses (reserves, paid, and total incurred); and Exhibit G2 (Loss Run Report) providing comprehensive loss run information. The original proposal submission deadline is January 30, 2025.
The addendum confirms that Safety National serves as the excess insurance carrier and that approximately five tail claims exist within the self-insured program, with one active tail claim administered through CopperPoint. Proposers are explicitly permitted to submit alternative pricing models in addition to the requested per-claim pricing structure, including proposals for both dedicated adjuster and non-dedicated adjuster options, though the City acknowledges that a fully dedicated adjuster may not be operationally viable. All other terms and conditions of the RFP remain unchanged, and proposers must acknowledge receipt of this addendum in their proposals.
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Other files
| File | Type | Posted |
|---|---|---|
| 4870_3rd_party_claim_admin_RFP_FINAL.pdf | ||
| Exhibit_G1_-_Custom_Report-_2018_-_2023.xlsx | XLSX spreadsheet | |
| Exhibit_G2_-_Loss_Run_Report.xlsx | XLSX spreadsheet |
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Text version
January 23, 2025
THIRD PARTY CLAIMS ADMINISTRATION
Solicitation No. HR-953-4870
Addendum No. 1
This Addendum No.1 is released to address frequently asked questions. If any provision in this addendum conflicts with any existing provisions in the RFP, the provisions of this addendum control.
All other provisions in this RFP remain effective as previously published.
Question 1: Exhibit G of the RFP indicates the total claim count for each fiscal year. In order to provide the most accurate and competitive pricing. *Please provide five (5) years of detailed Workers'
Compensation claims data in MS Excel report format. It should include but not be limited to:
• a. Dates: Loss Date, Report Date, Close Date, Coverage Year / Calendar Year
• b. Claim Status: Open, Closed, Re-Opened
• c. Claim Type: Lost Time (indemnity), Medical-Only, Incident/Report Only
• d. Expenses to include: [1] Reserves, [2] Paid, [3] Total Incurred
Answer 1: A new report labeled Exhibit G1 – Custom Report – 2018-2023 has been posted on APP that should the relevant information to satisfy this request.
Question 2: What is the reason for issuing the RFP/marketing your program?
Answer 2: The existing agreement is expiring this year and we need to solicit for the services.
Question 3: What challenges do you have with your current program?
Answer 3: Lack of consistency and high adjuster turnover.
Question 4: What are your key objectives for your new program over the next 12 to 24 months?
Answer 4: To continue to offer exceptional customer service to injured workers. Would be interested to see what innovations are offered via this process.
Question 5: Please provide a detailed 5-year loss run in Excel format?
Answer 5: A new report labeled Exhibit G2 – Loss Run Report has been posted on APP that should the relevant information to satisfy this request
Question 6: Please provide the total of open and closed claims for all years broken down by claim type?
Answer 6: See the new report labeled Exhibit G1 – Custom Report – 2018-2023 posted on APP.
Question 7: Who is the excess carrier?
Answer 7: Our Excess Insurance Carrier is Safety National.
Question 8: Are all tail claims part of the self-insured program or are any tail claims included in a large deductible program? If so, who is the carrier?
Answer 8: We have approximately 5 tail claims. Of these, 1 is active and the vendor is CopperPoint.
Question 9: Are you open to considering alternative pricing models in addition to the requested per claim pricing so that our pricing may include a fully dedicated adjuster as requested in the RFP?
Answer 9: Proposers are welcome to submit what it would cost with a dedicated adjuster and without.
We are open, and we realize that a dedicated adjuster might not be viable, so we’re not giving that a lot of weight, we just wanted to see if it was something that could be provided by the vendor.
All other Terms and conditions remain the same, Acknowledge this addendum in your proposal.
End of Addendum No. 1
Christian Jonson
Procurement Officer
Email: at christian.jonson@chandleraz.gov mailto:christian.jonson@chandleraz.gov
File details come from the government source that posted it. Updated .