48 FSS FSWP Softplay - SOW.docx

Statement of Work (SOW)

Soft Play Structure/Equipment FSWP – Page Community Center Royal Air Force (RAF) Lakenheath

“Latest Update: February 20, 2025”

1. Introduction

1.1. Mission: Air Force Services (AFSVC) and the 48 Force Support Squadron (48 FSS) aim to provide customer- focused MWR services that produce resilient, mission-ready warfighters and strengthen families and communities. Air Force Community Centers serve as social hubs for Airmen, Guardians, and their families. The 48 FSS/FSW (Community Services Flight) is dedicated to offering convenient programs, modern facilities, a safe environment, friendly staff, and affordable prices. Funds spent on our programs and services are reinvested back into these offerings and support the Airmen and their families at our U.S. Air Force installation.

The Page Community Center, located at RAF Lakenheath, delivers programs that reflect the interests of the local community. A crucial component for achieving our mission goals is the installation of an indoor soft play structure in a newly designated area. We need this equipment to create a fun and safe indoor play area for the community. Given the unpredictable UK weather, indoor soft play equipment provides a necessary and consistent outlet for children and families to promote socialization, morale, and physical activity. We expect the contractor to deliver a safe, interactive, and innovative soft play equipment structure to meet our mission results.

1.2. Background: Page Community Center has historically featured a soft play structure. Although the equipment was removed due to damage, there remains a significant demand for this type of activity at RAF Lakenheath. Nearby Air Force installations provide similar services. This soft play equipment, available to families free of charge, promotes community cohesion and resilience.

1.3. Scope: This structure must be three stories/levels high, with a completely separate area for children aged 0-2 years. The soft play equipment must be able to accommodate at least forty children, including those up to 11 years old. Installation of equipment may be requested up to six (6) months after the date of purchase and must be complete within twelve (12) weeks of request.

2. General Requirements

2.1. Business Relations: The Contractor must effectively integrate and coordinate all activities necessary to fulfill this requirement. The Contractor is responsible for managing the timeliness, completeness, and quality of problem identification. Issues must be promptly reported to the Government, and corrective actions should be taken swiftly. The Contractor must strive to ensure mission partner satisfaction and maintain professional and ethical behavior among all contractor personnel.

2.2. Contract Management & Administration

1. Contract Management: The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of resources assigned to the requirement. The Contractor must maintain continuity between the mission partner and the contractor’s corporate offices.

2. Contract Administration: The Contractor shall establish processes and assign appropriate resources to effectively administer the contract. The Contractor shall respond to the Government’s requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and contractor personnel assigned to support the contract. The Contractor shall assign resources to maintain proper and accurate records related to this contract.

3. Subcontract Management: If applicable, the Contractor shall be responsible for any subcontractor and any subcontractor management necessary to integrated work executed under this contract.

4. Hours of Work: Workdays are from Monday through Friday, excluding US federal holidays and UK bank holidays. Work hours are from 0900 to 1700 local UK time.

3. Product Specifications & Delivery Requirements

3.1. The contractor must provide all personnel, equipment, tools, materials, supervision, transportation, safety equipment, any other items, and services necessary to….

1. 1 Qty - Soft Play Equipment Design

2. 1 Qty - Theme and Play Modifications (with up to four (4) revisions, ex. no ball pit)

3. 1 Qty - Manufacture Soft Play Equipment

4. 1 Qty - Soft Play Structure

5. 1 Qty - Delivery of Soft Play Equipment to RAF Lakenheath, United Kingdom

6. 1 Qty - Installation of equipment

· may be requested up to six (6) months after the date of purchase and must be complete within twelve (12) weeks of request

4. Special Requirements

4.1. Security & Safety

4.1.1. Operational Security (OPSEC): If any installation is required to take place in a Government facility, the Contractor shall be familiar with the organizational critical information and indicators list (CIIL) and OPSEC policy of any installation they require access to. The required CIIL can be provided by the Contracting Officer.

4.1.2. Safety: The Contractor and any of its subcontractors (if applicable) shall promptly report pertinent facts regarding mishaps involving Government property damage or injury to Government/Contractor personnel that takes place on an installation. The Contractor shall notify the cognizant Contracting Officer within 24 hours of all mishaps or incidents. The Contracting Officer will in-turn notify the Safety Office. The Contractor shall cooperate in any resulting safety investigation.

4.2. Contractor Access to Installations: Access to DoD installations is limited to personnel with a valid installation access pass. Failure to submit required information to obtain required documentation will result in the exclusion of such employees from the installation until such documentation is obtained. Contractor employees may be subject to personal, and vehicle, searches when entering or leaving a DoD installation. The Contractor must ensure all employees working under this contract attend with either their valid passport or valid driving license. Unescorted base access passes will not be issued during this installation – contractor will be signed on with a visitor pass and escorted at all times. As such, all workers must arrive/depart at the same time. The cognizant mission partner is responsible for the coordination of installation access passes. Upon termination of employment, termination or cancellation of the contract, or expiration of the contract, the Contractor is responsible for collecting employee installation access passes and turning them in to the CO, or the cognizant mission partner, in a timely fashion.

5. Shipping Instructions

5.1. For vendors located inside the United Kingdom.

5.1.1. Shipment shall be FOB Destination.

5.1.2. All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either include the shipping in the costs of the items or outline it in a separate line item).

5.1.3. The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

5.2. For vendors located outside of the United Kingdom.

5.2.1. Option One: United States Postal Service.

5.2.1.1. Shipping shall be FOB Destination.

5.2.1.2. All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

5.2.1.3. Weight of individual shipments must not exceed 70lbs.

5.2.1.4. Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

5.2.1.5. Hazardous material is not submitted.

5.2.1.6. The Government will provide the APO shipping address as part of the solicitation.

5.2.2. Option Two: Commercial small parcel carrier.

5.2.2.1. Shipping shall be FOB Destination.

5.2.2.2. All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

5.2.2.3. Weight of individual shipments must not exceed 300lbs.

5.2.2.4. Dimensions of individual shipments must not exceed 119 inches in length, and/or 72 inches in width or height.

5.2.2.5. The Contractor is responsible for arranging and performing all shipping actions from origin to destination.

5.2.2.6. The Government will provide the shipping address as part of the solicitation document. Additionally, the Government will provide the vendor with the point of contact at the physical destination delivery address.

5.2.3. Option Three: Consolidated Shipping Point.

5.2.3.1. Shipping shall be FOB Destination.

5.2.3.2. All shipping and transit costs must be included as part of the total purchase price submitted to the Government (vendor may either included the shipping in the costs of the items or outline it in a separate line item).

5.2.3.3. Weight of individual shipments must exceed 300lbs.

5.2.3.4. Dimensions of individual shipments must exceed 72 inches of anyone dimensions (length, width, height).

5.2.3.5. Hazardous material may be shipped via this method.

5.2.3.6. The Contractor must complete a DD Form 1139 to determine if the cargo can be shipped via MILAIR.

5.2.3.7. The Contractor shall ensure all cargo is marked “UNITED STATES AIR FORCE” to ensure shipments clear customs.

5.2.3.8. 48 FW logistics points of contact are provided for in 4.3.3.

5.3. Contact Information; 48th Logistical Readiness Squadron (48 LRS)

5.3.1. 48 LRS/Inbound Customs; 48lrs.lgrddc.inboundcustoms@us.af.mil.

5.3.2. 48 LRS/Inbound Cargo; 48lrs.inboundcargo@us.af.mil.

5.3.3. Commercial phone number; +44 01638 525620.