Alliant 3 Full Draft RFP Document Final V.2.pdf

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Alliant 3 GWAC 2nd Draft Request for Proposal (RFP), Request for Information (RFI)
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This is a draft request for proposal (RFP) for the Alliant 3 GWAC. The RFP seeks proposals for an indefinite-delivery, indefinite-quantity (IDIQ) multiple award governmentwide acquisition contract (GWAC) to provide information technology solutions through performance of a broad range of services. The scope of work includes any and all components of an integrated IT service-based solution, including infrastructure, application services, IT management services, cloud computing, big data and analytics, energy and sustainability IT services, and ancillary support services. The RFP is aligned with the Federal Enterprise Architecture (FEA) and Department of Defense Information Enterprise Architecture (DoD IEA) reference models to define the scope. Pricing terms include various contract types including fixed price, cost reimbursement, incentive, award fee, time and material, and labor hour. The RFP includes standard IT service labor categories and maximum rates. The anticipated period of performance is five years with one five-year option. Proposals are due by January 15, 2024. Awards are anticipated in 2024.

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Governmentwide Acquisition Contract (GWAC)

Draft Request for Proposal (RFP)

Public Release Date: 12/08/2023

Public Notice, Disclaimer

The Alliant 3 Draft Request for Proposal (RFP) is publicized solely for market research purposes. This document is intended to be a full draft RFP, however this document is subject to change at the final version. The General Service Administration is seeking public comments via

A3draftRFP@gsa.gov.

This document is not an official RFP from the Government and does not constitute a request for offers. All comments received are on a voluntary basis. The Government will not reimburse any costs attributed to responses.

The Government will consider any comments received prior to January 15, 2024 by 12 pm

(noon) Eastern Standard Time (EST). The Government does not intend to provide direct responses to public comments or suggestions. Any changes resulting from public comments will be included in the final version of the RFP.

mailto:A3draftRFP@gsa.gov

Table of Contents

SECTION A - SOLICITATION/CONTRACT FORM

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 General

B.2 Authority

B.3 Economy Act

B.4 Maximum Contract Ceiling and Minimum Contract Guarantee

B.5 Performance Based Preference

B.6 Labor Categories (LCAT or LCATs)

B.6.1 Three Labor Category Types

B.6.2 Applicability of Labor Category Types and Maximum Rates

B.6.3 Process to add Standard IT Service LCATs to the Master Contract

B.7 Labor Subject to the Wage Rate Requirements (Construction)

B.8 Labor Subject to the Service Contract Labor Standards (SCLS)

B.9 Task Order Contract Types

B.9.1 Requirements Contract Type

B.10 Order Type Preference

B.11 Task Order Pricing (All Order Types)

B.11.1 Fixed Price

B.11.2 Cost Reimbursement

B.11.3 Incentive

B.11.4 Award Fee

B.11.5 Time-and Material and Labor Hour Contract Types

B.12 Travel Pricing (All Order Types)

B.13 Work Outside the Contiguous United States (OCONUS)

B.14 GWAC Contract Access Fee (CAF)

SECTION C - CONTRACT SCOPE OF WORK AND PERFORMANCE WORK STATEMENT

C.1 Scope of Work Objective

C.2 Scope of Work Overview

C.3 Foundation of the Scope of Work

C.3.1 FEA Reference Model Detailed Descriptions

C.3.2 Consolidated Reference Models

C.3.3 Performance Reference Model (PRM)

C.3.4 Business Reference Model (BRM)

C.3.5 Data Reference Model (DRM)

C.3.6 Application Reference Model (ARM)

C.3.7 Infrastructure Reference Model (IRM)

C.3.8 Security Reference Model (SRM)

C.4 Components of an IT Solution

C.4.1 Infrastructure

C.4.2 Application Services

C.4.3 IT Management Services

C.4.4 Cloud Computing

C.4.5 Big Data & Big Data Analytics

C.4.6 Energy, Sustainability, and Environmental Management IT Services

C.5 Ancillary Support: Services, Supplies and Construction

C.6 Contract Security Requirements

C.7 Performance Work Statement (PWS)

C.7.1 Master Contract PWS

C.7.2 Task Order PWS

C.8 Innovative Solutions

C.9 Services Not in Scope

C.10 Scope References and Resources

SECTION D - PACKAGING AND MARKING

D.1 Preservation, Packaging, Packing, and Marking

D.2 Packing List

D.3 Unclassified and Classified Marking

D.4 Software and Magnetic Media Markings

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

E.2 Contracting Officer Representative

E.3 Inspection and Acceptance

E.3.1 General Acceptance Criteria

E.4 Master Contract Quality Assurance

SECTION F - DELIVERIES OR PERFORMANCE

F.1 FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

F.2 Master Contract Ordering Period

F.3 Task Order Period of Performance

F.3.1 Master Contract and Task Order Period of Performance and Period of Ordering

F.4 Task Order Transition Plans

F.5 Place of Performance

F.6 Performance Standards Under the Alliant 3 Master Contract

F.7 Performance and Deliverables

F.7.1 Performance-based Acquisition Deliverables

F.7.2 Non-Performance-based Acquisition Deliverables

F.7.3 Table of Deliverable and Performance

F.8 Task Order Notice to the Government of Delays

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 General

G.2 Authorized Agencies and Delegation of Procurement Authority

G.2.1 Authorized Agencies

G.2.2 Delegation of Procurement Authority

G.3 Agency Ombudsman

G.3.1 FAR 52.216-32 Task-Order and Delivery-Order Ombudsman (Alternate I) (Sept 2019)

G.3.2 Direct Acquisition Servicing/Requesting Agency Clients

G.4 Roles and Responsibilities

G.4.1 GWAC Procuring Contracting Officer (PCO)

G.4.2 GSA GWAC Contracting Administrative Contracting Officer (ACO)

G.4.3 GSA GWAC Program Manager (GGPM)

G.4.4 GSA GWAC Contracting Officer’s Representative (COR)

G.4.5 GSA GWAC Quality Assurance Evaluators (QAEs)

G.5 Direct Acquisition and Assisted Acquisition

G.6 Task Order Ordering Contracting Officer (OCO)

G.7 Task Order Level (TOL)Contracting Officer’s Representative (TCOR)

G.8 Contractor Program Manager (CPM) and Contractor Contracts Manager (CCM) for the GWAC Master Contract

G.9 Electronic Access to Contract

G.10 Contractor Web Page

G.11 Insurance

G.11.1 Defense Base Act Insurance (DBAI)

G.12 Standard IT Service Labor Category Cross-Walk Matrix

G.13 Meetings and Conferences

G.13.1 Post-Award Conference

G.13.2 Meetings and Conferences

G.13.2.1 Mandatory Contractor Meetings and Conferences

G.13.2.2 Optional Contractor Meetings and Conferences

G.14 Electronic Government Ordering System

G.14.1 Electronic Communications

G.15 GSA Client Agency Task Order Ordering Procedures

G.15.1 Ordering Regulations

G.16 Fair Opportunity

G.17 Order Information

G.18 Invoice Submission and Reporting Applicable to Task Orders

G.19 Contractor Performance Assessment Reports (CPARs)

G.19.1 Master Contract Performance Assessments

G.19.2 Task Order Performance Assessments

G.20 Reporting

G.20.1 GWAC Data Calls

G.20.2 GWAC Transactional Data

G.20.3 Change of GSA Business System(s) during Term of the Master Contract

G.20.4 Annual Cybersecurity-Supply Chain Risk Management (C-SCRM) Plan Submission

G.20.5 C-SCRM Incident Reporting

G.21 GWAC Contract Access Fee (CAF) and Fee Remittance

G.22 Individual Small Business Subcontracting Plan

G.22.1 Minimum Subcontracting Goals

G.22.2 Subcontracting Reports

G.22.3 Task Order Small Business (SB) Subcontracting Credit for Ordering Agencies

G.23 Subcontractors

G.24 Mergers, Acquisitions, Novations, and Change-Of-Name Agreements

G.24.1 Newly Assigned GSA GWAC Contractor Responsibilities

G.24.2 Continued Contractual Responsibilities Owed by New Contractors Assigned through an Operation of Law

G.24.3 Only One Master Contract During a Single Time Period

G.24.4 Notice Required for Ownership Changes

G.25 Environmental Objectives and Requirements

G.26 Task Order Closeout

G.26.1 Expired Task Order Verification/Validation

G.27 Master Contract Closeout

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 Provisions Incorporated by Reference at Task Order Level

H.2 Congressional Notification of GWAC Task Order Awards

H.3 Marketing

H.4 Organizational Conflict of Interest

H.5 Permits

H.6 Cybersecurity Supply Chain Risk Management (C-SCRM): Required IT Security Policies

H.6.1 Cybersecurity

H.6.2 Applicable Regulations and Laws

H.6.3 Additional Cybersecurity and Supply Chain Risk Management (C-SCRM) Requirements 92

H.6.4 C-SCRM Posture and IT Security Requirements

H.6.5 GSA Internal Information Systems Requirements

H.6.6 Management of Cybersecurity-Supply Chain Risks

H.7 Security: Safeguarding Sensitive Data and Information Technology Resources

H.7.1 GSA Agency-specific IT Security Guidelines

H.7.2 Task Order Subcontractors IT Security Guidelines, if Applicable

H.8 Security: Security Clearances

H.9 Security: Homeland Security Presidential Directives-12 (HSPD-12

H.10 Contractor Training

H.10.1 Mandatory Training

H.11 Government Property

H.12 Leasing of Real and Personal Property

H.13 Electronic and Information Technology Accessibility

H.14 Internet Protocol Version 6 (IPV6)

H.15 Cost Accounting Standards (CAS)

H.16 Cost Accounting System

H.17 Commercial Software Agreements

H.18 Logistical Support Privileges

H.19 Contractor Engagement Requirements Based Upon Task Order Participation and Production

H.19.1 Performance-based Acquisition Requirements for Contractor Engagement and Small Business Subcontracting

H.20 Voluntary Cancellation of The Master Contract

H.21 Open Season for Master Contract

H.21.1 Open Season Determinations and Procedures

H.22 Option Term of Master Contract

SECTION I - CONTRACT CLAUSES

I.1 General

I.1.1 DOD Agency-specific Required Provisions and Clauses

I.2 FAR Clauses Incorporated by Reference (FEB 1998)

I.2.1 Acquisition of Commercial Items

I.3 FAR Regulations Incorporated in Full

1.3.1 FAR 52.204-25 Prohibition on Contracting For Certain Telecommunications And Video Surveillance Services Or Equipment (NOV 2021)

I.3.2 FAR 52.216-18 Ordering (AUG 2020)

I.3.3 FAR 52.215-19 Notification of Ownership Changes (OCT 1997)

I.3.4 FAR 52.216-19 Order Limitations (OCT 1995)

I.3.5 FAR 52.216-21 Requirements (OCT 1995)

I.3.6 FAR 52.216-22 Indefinite Quantity (OCT 1995)

I.3.7 FAR 52.217-9 Option to Extend the Term of the Contract (MAR 2000)

I.3.8 FAR 52.222-35 Equal Opportunity for Veterans (JUN 2020)

I.3.9 FAR 52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES (JUN 2020)

I.3.10 FAR 52.223-99 Ensuring Adequate Covid-19 Safety Protocols for Federal Contractors (OCT 2021) (Deviation)

I.3.11 FAR 52.232-19 Availability of Funds for the Next Fiscal Year (Apr 1984)

I.3.12 FAR 52.232-32 Performance-Based Payments (APR 2012)

I.3.13 FAR 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 135

I.3.14 FAR 52.237-3 Continuity of Services (JAN 1991)

I.3.15 FAR 52.252-6 Authorized Deviations in Clauses (NOV 2020)

I.4 General Services Administration (GSA) Regulations (GSAR), Incorporated by Reference

I.4.1 GSAR 552.232-39 Unenforceability of Unauthorized Obligations (FAR Deviation) (FEB 2018)

I.4.2 GSAR 552.232-78 Commercial Supplier Agreements—Unenforceable Clauses (FEB 2018)

I.4.3 GSAR 552.252-6 Authorized Deviations in Clauses (Deviation FAR 52.252-6) (NOV 2021) 140

I.5 GSAM References Incorporated in Full

I.5.1 GSAM 552.203-71 Restriction on Advertising (SEP 1999)

I.5.2 GSAM 552.232-72 Final Payment under Building Services Contracts (MAR 2012)

SECTION J - LIST OF ATTACHMENTS

ATTACHMENT J-1 - DOD REQUIRED PROVISIONS AND CLAUSES

J-1.1 PROVISIONS

J-1.2 Full Text Provisions / Representations and Certifications

J-1.2.1 DFARS 252.204-7007, Alternate A, Annual Representations and Certifications (MAY 2021) 144

J.1.2.2 DFARS 252.204-7019 Notice of NIST SP 800-171 DoD Assessment Requirements (MAR 2022) 146

J-1.2.3 DFARS 252.209-7006 Limitations on Contractors Acting as Lead System Integrators (DEC 2022) 148

J-1.2.4 DFARS 252.209-7998 Representation Regarding Conviction of a Felony Criminal Violation under any Federal or State Law (Deviation 2012-O0007 (AUG 2023)

J-1.2.5 DFARS 252.209-7999 Representation Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction Under Any Federal Law (Deviation 2012-O0004) (AUG 2023)

J-1.2.6 DFARS 252.217-7002, Offering Property for Exchange (JUN 2012)

J-1.2.7 DFARS 252.227-7017, Identification and Assertion of Use, Release, or Disclosure Restrictions (JAN 2023)

J-1.2.8 DFARS 252.227-7028, Technical Data or Computer Software Previously Delivered to the Government (JUN 1995)

J-1.2.9 DFARS 252.246-7005, Notice of Warranty Tracking of Serialized Items (MAR 2016)

J-1.3 Clauses Incorporated by Reference

ATTACHMENT J-2 - GOVERNMENT SECURITY PUBLICATIONS AND CONTRACTOR MINIMUM

SECURITY REQUIREMENTS FOR SELECT SYSTEMS

J-2.1 Federal Security Standards at the Task Level

J-2.1.1 Safeguarding Sensitive Data and Information Technology Resources

ATTACHMENT J-3 - ALLIANT 3 LABOR CATEGORIES AND BLS SERVICE OCCUPATIONAL

CLASSIFICATIONS

J-3.1 Background

J-3.2 Individual Labor Categories

ATTACHMENT J-4 CYBERSECURITY & SUPPLY CHAIN RISK MANAGEMENT (SCRM) REFERENCES

ATTACHMENT J-5 - PERFORMANCE REQUIREMENTS SUMMARY (PRS)

ATTACHMENT J-5.A CONTRACTOR ENGAGEMENT PBA EVALUATION PROGRAM RATINGS .. 179

J-5.A.1 Definition of Contractor Engagement

J-5.A.2 Contractor Participation Through Proposal Submission

J-5.A.2.1 Definition of Participation

J-5.A.3 Contractor Production through Task Order Awards

J-5.A.3.1 Definition of Production

J-5.A.4 Annual Rating Assessments and Performance Status Determinations

J-5.A.4.1 Annual Rating Assessments

J-5.A.4.2 Definition of a Contractor in a Performing Status

J-5.A.4.3 Definition of a Contractor in a Nonperforming Status

J-5.A.4.4 Contract Remedies For Contractor Engagement

J-5.A.5 Additional Terms and Conditions for Changes to Contractor Engagement Standards and AQLs 190

J-5.A.6 Contractor Engagement Summary

J-5.A.7 Performance Ratings and Government Remedies

J-5.A.8 Off-Ramp Tradeoff of Annual Production Standards

ATTACHMENT J-5.B - PERFORMANCE-BASED ACQUISITION (PBA) SMALL BUSINESS

SUBCONTRACTING EVALUATION PROGRAM RATINGS

J-5.B.1 Acceptable Quality Level (AQL), Minimum Requirements Needed to Earn a Satisfactory Subcontracting Rating

J-5.B.2 Requirements Needed to Earn a Rating Above the Minimum AQL

J-5.B.3 Subcontracting Ratings, Rating Measurements, and Applicable Corrective Actions

J-5.B.4 CPAR Annual Small Business Subcontracting Rating Guide and Corrective Actions

ATTACHMENT J-6 - TRANSACTIONAL DATA REPORTING

J-6.1 GSAR 552.216-75 Transactional Data Reporting (MAY 2023)

J-6.2 CLIN Structure

ATTACHMENT J-7 - INDIVIDUAL SMALL BUSINESS SUBCONTRACTING PLAN

ATTACHMENT J-8 - WEBSITE REFERENCES

J-8.1 GWAC Program Email Correspondences

Table 17 - Alliant 3 – List of Attachments and Forms

SECTION K - REPRESENTATIONS AND CERTIFICATIONS

K.1 Authorized Deviations in Provisions (Deviation FAR 52.252-5) (NOV 2020)

K.2 FAR 52.204-8 Annual Representations and Certifications (MAR 2023)

K.3 FAR 52.204-27 Prohibition on a BYTEDANCE Covered Application (JUN 2023)

K.4 FAR 52.204-19 Incorporation by Reference of Representations and Certifications (DEC 2014)

K.5 FAR 52.209-7 Information Regarding Responsibility Matters (OCT 2018)

K.6 FAR 52.230-1 Cost Accounting Standards Notices and Certification (JUN 2020)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS OR RESPONDENTS 232

L.1 FAR 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998)

L.2 FAR and GSAR Provisions

L.2.1 FAR 52.216-1 Type of Contract (APR 1984)

L.2.2 FAR 52.216-27 Single or Multiple Awards (OCT 1995)

L.2.3 FAR 52.233-2 - Service of Protest (SEP 2006)

L.2.4 GSAR 552.217-71 Notice Regarding Option(s) (NOV 1992)

L.3 Proposal Submission Instructions

L.3.1 Official Legal Offering Entity

L.3.2 Mergers, Acquisitions, Novations, and Change-of-Name Agreements, as Applicable

L.3.3 Inverted Domestic Corporations

L.3.4 Proposal Due Date and Address Location

L.3.5 Solicitation Questions

L.3.6 Pre-proposal Conference

L.4 Proposal Format

L.4.1 Proposal Format Table

L.5 Proposal Content

L.5.1 General

L.5.2 Relevant Experience

L.5.3 Past Performance for Relevant Experience Projects

L.5.3.3 Negative Past Performance Narrative (Optional)

L.5.4 Systems, Certifications, and Clearances

L.5.4.2 Approved Purchasing System

L.5.5 – Responsibility

L.5.5.2 Financial Resources

L.5.6 Organizational Risk Assessment

L.5.7 Sustainability-Related Disclosures

SECTION M - EVALUATION FACTOR FOR AWARD

M.1 FAR 52.252-1 Solicitation Provisions Incorporated by Reference (FEB 1998)

M.2 Basis for Awards

M.3 Evaluation Process

M.4 Screening Process and Acceptability Review

M4.1 Screening Process

M.4.2 Acceptability Review

M.5 Technical Evaluation

M.5.1 Relevant Experience

M.5.2 Past Performance

M.5.3 Systems, Certifications, and Clearances

M.5.4 Risk Assessment

M.6 Alliant 3 Scoring Table

M.7 Responsibility

M.8 GSA Acquisition Letter MV-16-04, Class Deviation to FAR 15.404-1(D)(2) Proposal Analysis Techniques

GSA ALLIANT 3 UNRESTRICTED GWAC - DRAFT RFP

SECTION A – SOLICITATION/CONTRACT FORM

Alliant 3 Draft Request for Proposal 1

SECTION A - SOLICITATION/CONTRACT FORM

THE OFFICIAL SF-33 FORM IS SEPARATELY ATTACHED

THE SF-33 MUST BE COMPLETED AS DESCRIBED IN L.5.1.1.

(END OF SECTION A)

SECTION B – SUPPLIES OR SERVICES AND PROCES/COSTS

Alliant 3 Draft Request for Proposal 2

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 General

The Alliant 3 Governmentwide Acquisition Contract (GWAC) is a Multiple Award, Indefinite

Delivery, Indefinite Quantity (IDIQ) contract to provide information technology solutions through performance of a broad range of services, which may include the integration of various technologies critical to the services being acquired.

A Task Order is defined as “an order for services placed against an established contract or with

Government sources,” FAR 2.101. Task Orders are issued by federal agencies off the GSA

Alliant 3 GWAC.

The Contractor shall provide all management, supervision, labor, facilities and materials necessary to perform on a Task Order basis.

Hereafter, the Alliant 3 GWAC is also referred to as the “Master Contract” while Task Orders issued under the Master Contract will be referred to as either “Task Order(s),” “TO(s),” or

“Order(s).”

B.2 Authority

The Administrator of the U.S. General Services Administration (GSA) is specifically authorized to purchase supplies and non-personal services on behalf of other agencies under the Federal

Property and Administrative Services Act, (40 U.S.C. 501).

The Office of Management and Budget (OMB has designated the GSA as an Executive Agent for Governmentwide Information Technology (IT) Acquisitions pursuant to Section 5112(e) of the Clinger-Cohen Act, (40 U.S.C. 11302(e)).

The scope of this designation includes the award and administration of the Master Contract and delegation of authority for the award and administration of the Task Orders as set forth in

Section G.2. Through this GWAC, Federal government agencies can award Task Orders to acquire IT services-based solutions.

B.3 Economy Act

The Economy Act does not apply to Governmentwide acquisition contracts (GWACs). GWACs are multiple award Task Order or delivery order contracts used by other agencies to procure information technology products and services outside of the Economy Act. (Refer to Federal

Acquisition Regulations FAR 2.101 and FAR Subpart 17.502-2(b). The specific statutory authority 40 U.S.C. 11302(e) designates the head of one or more executive agencies, such as the

US General Services Administration, as executive agent for Government-wide acquisitions of information technology.

B.4 Maximum Contract Ceiling and Minimum Contract

Guarantee

(a) Minimum. The minimum guaranteed award amount for this IDIQ contract is $2,500 dollars per Master Contract for the full term of the Master Contract. The exercise of the option period does not re-establish a minimum guaranteed award amount.

http://www.law.cornell.edu/uscode/text/40/11302#e

Alliant 3 Draft Request for Proposal 3

(b) The Government has no obligation to issue task orders to the Contractor beyond the amount specified in paragraph (a) of this section. Should the contract expire or be unilaterally terminated for convenience by the Government without the Contractor receiving the minimum guaranteed award amount, the Contractor may present a claim to the Contracting Officer (CO) for an amount not to exceed the minimum guaranteed award amount. The minimum guaranteed award amount is not applicable if the contract is terminated for default or is bilaterally canceled by the parties.

Entitlement is waived if no claim is submitted to the CO within one year of contract termination or expiration.

(c) Maximum. There is no maximum dollar ceiling for the Master Contract or for each individual task order. An unlimited number of task orders may be placed for the term of Alliant 3, including the Option, if exercised. Ordering Contracting Officers (OCOs) will follow regulatory and agency requirements to establish maximum dollar ceilings at the task order level.

B.5 Performance Based Preference

Through the direction of the Office of Management and Budget (OMB, Office of Federal

Procurement Policy (OFPP), performance-based contracting techniques will be applied to Task

Orders issued under this contract to the “maximum extent practicable.” For information about performance-based service contracts, refer to OFPP’s Best Practices Handbook located at www.whitehouse.gov/omb.

Pursuant to FAR 37.102(a)(2), the Ordering Contracting Officer will use performance-based acquisition methods to the maximum extent practicable using the following order of precedence:

(1) A Firm-Fixed Price Performance-Based Task Order;

(2) A Performance-Based Task Order that is not Firm-Fixed Price;

(3) A Task Order that is not Performance-Based.

B.6 Labor Categories (LCAT or LCATs)

B.6.1 Three Labor Category Types

To enhance the consistency of labor and service cost/price offers and reporting, the Master

Contract provides the Standard IT Service Labor Categories (see Attachment J-3). These labor categories (LCATs), which are a subset of the Standard Occupational Classifications (SOCs) issued by the Department of Labor (DOL), Bureau of Labor Statistics Division, facilitate the standardization of labor types, descriptions, and rates across the entire contract vehicle. This approach provides the government more accurate cost forecasting, reporting, and tracking.

Additionally, the Master Contract also provides for Non-Standard IT Service LCATs and

Ancillary Service LCATs, as described below.

The Contractor is always bound by Maximum Rates on labor hours used in all Time-and material

(T&M) and Labor Hour (L-H) Task Order contract types, including any T&M and L-H Contract

Line Items (CLINS) that may be integrated into a single Task Order among Cost-type and/or

Fixed-price CLINS. (See Subsection B.11.5.1 Maximum Rates for Time-and material and Labor

Hour Contract Types).

Alliant 3 provides the following three (3) types of LCATs:

Alliant 3 Draft Request for Proposal 4

(1) Standard IT Service LCATs – This labor category type includes the defined IT

Service LCATs (see Attachment J-3). Each of the defined Standard IT Service LCATs is further stratified to include four (4) skill levels. These may be modified through the term of this Master Contract to accommodate emerging IT Service LCATs as defined by the market. The Contractor shall utilize the Standard IT Service LCATs to the maximum extent possible. Additional Standard IT Service LCATs may be added over the term of this contract if the GSA GWAC Program approved and appended to the contract via modification by the GSA GWAC PCO. (See Section B.6.3).

(2) Non-Standard IT Service LCATs - This labor category type includes any IT Service labor category that is not listed within the Standard IT Service LCATs (see Attachment J-

3). A Non-standard IT Service LCAT must be approved by the Ordering Contracting

Officer (OCO) at the Task Order level.

(3) Ancillary Service LCATs – This labor category type includes ancillary labor support and does not include any of the defined Standard IT Service LCATs or Non-Standard IT

Service LCATs. Ancillary Service LCATs may be used only when the principal purpose of the Task Order is to furnish IT services-based solutions.

The OCO will ensure that additional labor categories are in compliance with Service

Contract Labor Standards and Wage Rate Requirements (Construction), and, where applicable, include appropriate clauses and wage determinations consistent with B.7 and/or B.8.

B.6.1.1 Standard IT Service Labor Categories

Standard IT Service LCATs are the labor categories referenced in Attachment J-3. They are presented as historically based relevant positions that support Information Technology (IT) procurement requirements. IT is a dynamic discipline that will likely require additional uniquely defined IT Service labor categories that emerge at some point through the term of this Master

Contract. Additional Standard IT Service labor categories may be added by the government via contract modification. The process to recommend the addition of new IT LCATs to the Master

Contract is discussed in detail under section B.6.3, Process to add Standard IT Service LCATs to the Master Contract.

(a) The primary source of the Standard IT Service LCATs is the Department of Labor (DOL)

Bureau of Labor Statistics (BLS) Service Occupational System. The Standard

Occupational Classification (SOC) system is used by Federal statistical agencies to classify workers into occupational categories for the purpose of collecting, calculating, or disseminating data.

(b) The Standard IT Service LCATs (see Attachment J-3) contains the comprehensive IT

Service LCATs required to meet all information technology service-based requirements.

Therefore, every effort shall be made by the OCOs and Contractors to use the Standard

IT Service LCATs. (See Attachment J-3).

B.6.1.2 Non-Standard IT Service LCATs

Any IT Services LCAT that does not fit within the Standard IT Service LCATs is not approved for use on Task Orders without approval of the OCO awarding the Task Order. IT Service

Alliant 3 Draft Request for Proposal 5

LCATs that address new and emerging occupations for which the LCAT functional titles/descriptions do not correlate to any of the DOL SOC categories, or which may not be widely available throughout Industry, will be characterized as Non-standard IT Service LCATs.

The Master Contract Standard IT Service LCATs are robust and were written to encompass the broad scope of information technology. Additional labor categories would need to bring to bear skill sets that are so specialized or rare that they are not already encompassed in any existing

Master Contract labor category. OCOs may consider additional labor categories on Task Orders when deemed necessary to provide IT services or an IT services-based solution. OCOs will perform due diligence in determining that Non-standard IT service labor categories are required.

The OCO may review the Standard IT Service Cross-walk Matrix, located at www.gsa.gov/alliant3, that maps to equivalent commercial IT LCATs functional titles with the Standardized IT Service LCAT, or seek guidance from a GSA GWAC Technologist, when considering the addition of non-standard IT LCATs to their Task Order.

B.6.1.3 Ancillary Service Labor Categories

The GSA GWAC is to be used by agencies in meeting professional Information Technology (IT) service objectives. Use of the non-IT ancillary service LCATs must be (1) integral and necessary; (2) part of a total integrated solution within the scope of the Master Contract; and (3) not a labor category specified in the Master Contract. The Contractor should propose and identify each ancillary support service separately and the OCO should identify each ancillary support service by a separate CLIN on the Task Order award.

Included in ancillary services may be those LCATs covered under construction and service type employees identified by the Department of Labor wage determinations.

B.6.2 Applicability of Labor Category Types and Maximum Rates

(a) T&M and L-H Task Orders or CLINS: All Labor Category Types indicated in Section

B.6.1 (Standard IT Service, Non-Standard IT Service, and Ancillary Service LCATs) shall always apply to T&M and L-H contract type Task Orders and to any T&M and L-H contract type CLINS in Task Orders with multiple contract types. Maximum Rates for

Standard IT Services LCATs shall only apply to T&M and L-H contract type Task

Orders and to any T&M and L-H contract type CLINS in Task Orders with multiple contract types. Maximum Rates will not apply to any other contract types, including

Cost-Reimbursement and Fixed-price Task Orders or Cost-Reimbursement and Fixed-price CLINS. Maximum Rates for Time-and Material and Labor Hour Contract Types is further addressed in Section B.11.5.1.

(b) Other than T&M and L-H Task Orders or CLINS: At the full discretion of the Task Order issuing agency OCO, any Labor Category Type indicated in Section B.6.1 may be used and applied to all other contract types for any Task Order issued under this Master

Contract, including Cost-Reimbursement and Fixed-price Task Orders or Cost-

Reimbursement and Fixed-price CLINS in Task Orders with multiple contract types;

however, the Contractor’s labor category’s Maximum Rates established from this Master

Contract will only apply to T&M and L-H Task Orders, and will not apply to contract types other than T&M and L-H Task Orders. Ceiling rates or fixed rates on individual labor categories within a Task Order will be established between the Contractor and the http://www.gsa.gov/alliant3

Alliant 3 Draft Request for Proposal 6 issuing agency OCO. Task Order Ceilings or fixed rates will not change the Contractor’s

Maximum Rates in the Master Contract.

B.6.3 Process to add Standard IT Service LCATs to the Master Contract

GSA reserves the right to add new IT Service LCAT to the list of Standard IT Service LCATs when determined to be in the best interest of the Government. As the information technology market evolves, GSA encourages the Contractor and ordering agencies to recommend new IT

Service LCATs that they believe should be added to the list of Standard IT Service LCATs. With any new IT Service LCAT, GSA requests a functional description and justification narrative be included to provide the rationale for adding the new IT Service LCATs. If approved by the GSA

GWAC PCO, the newly adopted IT Service LCAT will be added to the Standard IT Service

LCATs and each contract holder will be afforded the opportunity to submit and negotiate labor hour pricing for the new IT Service LCAT. Ultimately, for those Contractors who establish pricing with the GSA GWAC Procuring Contracting Officer (PCO), a contract modification will be executed to add the new Standard IT Service LCAT.

B.7 Labor Subject to the Wage Rate Requirements

(Construction)

The Master Contract does not include wage determinations or all applicable clauses for labor categories subject to the Wage Rate Requirements (Construction). Each Task Order will be tailored to include the appropriate clauses and wage determinations. To the extent that construction, alteration, and repair are subject to the wage rate requirements and within scope of a Task Order and the Master Contract, the OCO will identify such work under a separate CLIN on the Task Order and incorporate the appropriate wage determinations in accordance with FAR

22.4, Labor Standards for Contracts Involving Construction.

Any construction, alteration, and repair are only in scope as necessary to offer an integrated information technology solution provided that it is integral to and necessary for the effort stated in the Task Order. Task Orders shall not be the primary purpose of the scope or issued exclusively for work performed under the Wage Rate Requirements (Construction).

B.8 Labor Subject to the Service Contract Labor Standards

(SCLS)

The Master Contract labor categories are considered bona fide executive, administrative, professional labor, and generally exempt from the SCLS if used to perform professional IT services, except as noted in Attachment J-3. The Master Contract does not include wage determinations or all applicable clauses for labor categories subject to the SCLS. Each Task

Order will be tailored to include the appropriate clauses and wage determinations.

To the extent that any labor is subject to the SCLS and within scope of a Task Order and the

Master Contract, the OCO will identify such work under a separate CLIN on the Task Order and incorporate wage determination in accordance with FAR 22.10, Service Contract Labor

Standards.

Alliant 3 Draft Request for Proposal 7

B.9 Task Order Contract Types

The GSA Alliant 3 GWAC is a Multiple Award, Indefinite-Delivery, Indefinite-Quantity (MA-

IDIQ) Master Contract for Government-wide information technology service-based requirements. Task Order contract types permitted to be issued under this Master Contract include all FAR subparts and sections listed under FAR 16.2 Fixed-price Contracts, FAR 16.3

Cost-Reimbursement Contracts, and FAR 16.4 Incentive Contracts. Additionally, FAR section

16.503 Requirements Contracts; FAR section 16.601 Time-and-materials and FAR 16.602

Labor-hour Contracts are permitted Task Order contract types. However, FAR 16.503

Requirements Contracts should be limited to not exceed the ordering period of the Master

Contract. Task Orders may also incorporate FAR 17.1 Multiyear Contracting and FAR 17.2

Option periods procuring Commercial-items or Non-commercial items. These contract types can be used singly or in combination within a single Task Order comprising multiple Contract Line

Items (CLINS).

B.9.1 Requirements Contract Type

A Requirements contract type (FAR Subpart 16.503) provides for filling all actual purchase requirements of designated Government activities for services or supplies during a specified contract period, with performance or deliveries to be scheduled by placing orders with the

Contractor. The contracting officer states a realistic estimated total quantity in the Task Order solicitation and the resulting order. All Requirements contract type CLINS within a Task Order must include a defined scope with all items priced at time of award, i.e., Fixed-priced by unit/rate, size or type as defined by the issuing agency. Established pricing is not subject to any adjustment on the basis of the contractor’s cost experience in performing the Task Order, and established Contractor prices will not be subsequently discounted at the Government’s request once negotiated at Task Order award. The agency will direct the Contractor to deliver a specified quantity of the in-scope Government requirement by use of a Call, which activates a pre-priced

CLIN or SubCLIN during the term of the Task Order.

Requirements Task Order type under an IDIQ Master Contract: A Requirements contract type

Task Order is a single contract award issued under this indefinite-delivery, indefinite-quantity

(IDIQ) Master Contract vehicle. Executing and funding individual CLINS and SubCLINS under this Task Order type are not considered to be second-tier instruments issued under the awarded

Task Order. Also, the agency's clearly defined Requirements Task Order procurement, as with any contract type listed in Section B.9, must be within the scope of the Master Contract’s Section

C.

Pursuant to the terms and conditions of this Master Contract, the use of Requirements contract types of Task Orders is further restricted to the following: The term of the Task Order (including

Options) should not exceed the remaining ordering period of the Master Contract (including the

Option) at the time of Requirements Task Order award.

Application of Requirements Contract Type: A Requirements contract type approach satisfies the requirement for the issuance of a binding Task Order under Master Contract. This contract type can provide Task Order issuing agencies with maximum flexibility when ordering IT services while obligating funds as needed only on individual calls as the bona fide need arises for

Alliant 3 Draft Request for Proposal 8 predefined and established priced procurement requirements on awarded Requirements contract type Task Orders by individual CLINS and SubCLINS.

A Requirements contract type Task Order may be appropriate for acquiring flexible IT solution services, including ancillary services or goods when the Government anticipates recurring requirements but cannot predetermine the precise quantities that Government activities will need during a definite period. The below list are a few examples of IT services that may be considered to procure using a Requirements contract type:

● Data Center & Virtualization Services - Consolidation and migration.

● Cloud Migration and Storage.

● IT Disaster Recovery - Recovery, backup and replication services.

● IT Managed Services - Continuous monitoring, managing and/or problem resolution for the IT systems within a business.

● IT Helpdesk Services.

● Intrusion Monitoring and Prevention - threat monitoring and response.

● Telepresence.

B.9.1.1 Distinction of a Requirements Contract to Other Contract Types and Agreements

a) IDIQ Contracts - A Requirements Contract Type Task Order issued under this Master

Contract is not an IDIQ contract. There are distinct structural differences between a

Requirements contract and an IDIQ, and distinct differences in the nature and legal effect of the different types of orders that are placed against these different contract vehicles. A

Requirements contract type in this Master Contract is one in which the Government

(buyer) agrees to purchase all of its needs for a particular item or service during the Task

Order period from the Contractor (seller), and the seller agrees to fill all of the buyer’s needs for the goods or services described in the Task Order. Thus, unlike an IDIQ, an essential element of a Requirements contract type is the promise by the buyer to purchase all the subject matter within this contract type of Task Order exclusively from one seller, Whereas, with an IDIQ, once the minimum is met, the buyer is not obligated to place any additional orders. Additionally, the multiple award preference requirement does not apply as it does with an IDIQ, under FAR 16.504(c)(1). An IDIQ is also different from a

Requirements contract type in the following: (1) A Requirements contract’s guaranteed minimums are not required; (2) The Task Order solicitation of a Requirements contract must state realistic estimated quantities, and (3) The buyer and seller are obligated to buy and sell on a Requirements at the prices negotiated at time of award.

(b) A Basic Ordering Agreement (BOA), under the rules of FAR Subpart 16.703, is not a contract. It is a written instrument of understanding used when contracting for uncertain requirements for supplies or services when specific items, quantities, and prices are not known at the time the agreement is executed. Thus, a BOA, unlike a Requirements contract, does not require a clearly defined scope or required pricing established at time of award. And because a defined scope and established pricing is required for any Task

Order issued under this Master Contract, BOAs are unsuitable methods of procurement for purposes of this GSA GWAC program.

Alliant 3 Draft Request for Proposal 9

(c) A traditional Blanket Purchase Agreement (BPA) falls under the rules of FAR Subpart

13.303 Simplified Acquisition Procedures, and a Multiple Award Schedule BPA (also known as a GSA Schedule BPA) falls under the rules of FAR Subpart 8.4 Federal Supply

Schedules (FSS). Task Orders should be issued in accordance with the rules under FAR

Subpart 16.505, not FAR Subpart 13.303 or 8.4. Neither of the two BPA types fall under

FAR Part 16 Types of Contracts because they are agreements similar to BOAs. BPAs neither obligate funds nor require placement of any orders against it. The award of a BPA lacks mutuality of consideration at the time of BPA award. Like BOAs, BPAs are not suitable as a Task Order contract type. Therefore, including IDIQ, BPA and BOA Task

Order Contract Types into Section B.8 are not in the best interest of the Government for this Master Contract.

B.9.1.2 Additional Terms and Conditions for Requirements Contract

Type for Commercial Items

At any time during the term of the Master Contract, the Requirements Contract type as an available Task Order type (listed in Section B.9) may be removed from the Master Contract via a unilateral contract modification if the GSA GWAC PCO determines that its use as an available contract type is no longer in the best interest of the Government.

B.10 Order Type Preference

The Ordering Contracting Officer (OCO) will determine the Task Order type using the following order of precedence:

(1) Fixed-Price (all types)

(2) Cost-Reimbursement (all types)

(3) T&M or L-H

B.11 Task Order Pricing (All Order Types)

The issuing agency will negotiate cost or pricing with the Contractor and make the determination for cost or price reasonableness for each Task Order type. Adequate price competition at the

Task Order level, in response to an individual requirement, establishes the most accurate, fair, and reasonable pricing for that requirement.

The OCO will identify the applicable contract type for all CLINs in each GWAC Task Order.

When adequate price competition exists (see FAR 15.403-1(b)(1)), generally no additional information is necessary to determine the reasonableness of cost or price. If adequate price competition does not exist and no other exceptions apply (see FAR 15.403-1(b)), the OCO will request a Certificate of Current Cost and Pricing Data in accordance with FAR 15.403-4.

If a Contractor does not have an approved purchasing system, the Contractor shall request and receive OCO consent to subcontract in accordance with FAR 44.201-1(b), Consent to

Subcontract, and FAR 52.244-2, Subcontracts.

Alliant 3 Draft Request for Proposal 10

B.11.1 Fixed Price

The OCO will determine fair and reasonable pricing for all Fixed-Price Task Orders in accordance with FAR 15.4, Pricing, and FAR 16.2, Fixed-Price Contracts.

B.11.2 Cost Reimbursement

The Ordering Contracting Officer (OCO will determine fair and reasonable pricing, cost realism, and analyze and negotiate profit for all Cost-Reimbursement Task Orders, in accordance with

FAR 15.4, Contract Pricing, and FAR 16.3, Cost-Reimbursement Contracts.

Contractors are required to have an adequate cost accounting system for Cost Reimbursable type

Task Orders in accordance with FAR 16.301-3(a)(3). Contractors will be required to submit a cost proposal with supporting information for each cost element, including, but not limited to, Direct Labor, Fringe Benefits, Overhead, General and Administrative (G&A) expenses, Facilities

Capital Cost of Money, Other Direct Costs, and Profit consistent with their cost accounting system, provisional billing rates, and forward pricing rate agreements.

B.11.3 Incentive

Incentives are defined under FAR Subpart 16.4, Incentive Contracts, and other applicable agency-unique regulatory supplements. The OCO will determine fair and reasonable pricing for all Incentive Task Orders and develop a plan to implement and monitor an Award-Fee, Incentive-Fee, or Award-Term result in accordance with FAR 15.4, Contract Pricing.

B.11.4 Award Fee

Award fees may be applicable to the Contractor’s performance on individual Task Orders.

Should an award fee-type Task Order be issued, the total amount of award fee the Contractor may earn over the period of performance will be negotiated before award. The amount of award fee that the Contractor actually earns will be based on an evaluation, as specified in the Task

Order, by the Government of the evaluation factors specified in each individual award fee type

Task Order. The evaluation of the Contractor’s performance on the Task Order and the determination of Task Order award fees will be accomplished with an Award Fee Plan. The Fee

Determination Official (FDO) will unilaterally determine the amount of award fee for performance on individual Task Orders.

B.11.5 Time-and Material and Labor Hour Contract Types

Time and Materials (T&M) and Labor Hour (L-H) is defined under FAR Subpart 16.6, T&M and

L-H Contracts, and other applicable agency-specific regulatory supplements. The Contractor may provide separate and/or blended loaded hourly labor rates for prime Contractor labor, each

Subcontractor, and/or each Division, Subsidiary, or Affiliate in accordance with the provisions set forth in FAR 52.216-29, DFARS 252.216-7002 (for DoD Task Orders), FAR 52.216-30, or

FAR 52.216-31. The OCO will identify which provision is applicable in the Task Order solicitation and the Contractor will comply with the provision. T&M and L-H Task Orders require the Master Contract IT Standard LCATs and their associated rates to be identified in the

Task Order award document. Ancillary subcontract labor shall be proposed and awarded as

Materials in accordance with FAR 52.232-7, Payments under Time-and-Materials and Labor-

Hour Contracts.

Alliant 3 Draft Request for Proposal 11

B.11.5.1 Maximum Rates for Time-and-material and Labor Hour Contract

Types

APPLICABLE TO THE MASTER CONTRACT

Maximum Rates Definition: “Maximum Rates”, is a term that sets allowable labor rates for

Standard IT Service LCATs for the Master Contract. The Master Contract is not subject to maximum rates.

B.11.5.2 Payments Under Time-And-Material and Labor-Hour Orders

Payments under T&M and LH terms (including matters related to subcontractors, materials, indirect costs, etc.) are governed by the applicable Payments Clause in this contract.

B.12 Travel Pricing (All Order Types)

Contractor personnel may be required to travel to support the requirements of this contract and as stated in individual TOs. Long distance and local travel may be required both in the Contiguous

United States (CONUS) and Outside the Contiguous United States (OCONUS). For those TOs requiring travel, the Contractor shall include estimated travel requirements in the proposal as required by the OCO.

If authorized in the Task Order, travel will be reimbursed at actual cost in accordance with the limitations set forth in FAR Subpart 31.205-46, Travel Costs. Profit shall not be applied to travel costs. To the extent authorized by the Task Order, Contractors may apply indirect costs to travel in accordance with the Contractor’s usual accounting practices consistent with FAR 31.2.

The OCO will identify a not-to-exceed travel ceiling under a separate CLIN on the Task Order.

B.13 Work Outside the Contiguous United States (OCONUS)

Contiguous United States (CONUS) means the 48 contiguous States and the District of

Columbia.

OCONUS includes:

1. OCONUS. Outside of the contiguous United States.

2. NON-FOREIGN OCONUS AREA. The states of Alaska and Hawaii, the

Commonwealths of Puerto Rico and the Northern Mariana Islands, Guam, and U.S.

territories and possessions.

It is anticipated that there may be Task Orders under this contract for work outside the United

States. The Contractor will be compensated for work performed OCONUS pursuant to the Task

Order. Standard references for OCONUS pricing include:

• The U.S. Department of State’s Bureau of Administration, Office of Allowances (see

Attachment J-8 Website References) publishes quarterly report indexes of living costs abroad, per-diem rate maximums, living quarters allowances, hardship differentials, and danger pay allowances for Contractors to follow when proposing on OCONUS efforts.

No allowances, other than those listed by the U. S. Department of State, shall be allowed on Task Orders.

Alliant 3 Draft Request for Proposal 12

• The Department of State Standardized Regulations (DSSR) (see Attachment J-8 Website

References) are the controlling regulations for allowances and benefits available to all

U.S. Government civilians assigned to foreign areas; however, for Task Orders issued under the Master Contract, Contractor civilians assigned to foreign areas shall not exceed the allowances and benefits in the DSSR as well.

For OCONUS Task Orders where costs are not specifically addressed in the DSSR, the

Government will reimburse the Contractor for all reasonable, allowable, and allocable costs in accordance with FAR 31, Contract Cost Principles and Procedures.

B.14 GWAC Contract Access Fee (CAF)

GSA’s operating costs are reimbursed through a Contract Access Fee (CAF) charged on orders placed against the Master Contract. The CAF is paid by the ordering agency but remitted to GSA by the Contractor. GSA maintains the unilateral right to establish and change the CAF rate. GSA will provide at least a 60-day notice prior to the Effective Date of any change to the CAF payment process. Changes to the CAF only apply to orders awarded after the change is announced.

The CAF rate, which is 0.75% at time of Master Contract Award, is applied to the total amount reported on each invoice.

Based on the established CAF rate, the Contractor shall include the CAF in each proposal. The

Contractor shall include the CAF as a separate cost element on all proposals to the government, regardless of contract type. The CAF shall never be treated as a negotiable element between the

Contractor and the ordering agency.

If a customer organization has negotiated a CAF rate based on a special written agreement and/or

Memorandum of Agreement by the GWAC Program that is other than the established CAF rate, GSA will provide advance notification. The CAF Rate, effective at time of the Task Order award, shall remain the same for that Task Order for the full term of the Order.

The Contractor remits the CAF to GSA in accordance with Section G.21. The total CAF collected per Order may be capped at a set amount to be determined by the Alliant 3 GWAC

Program Office. For more information on this cap CAF Memo, please see the Alliant 3 website

(http://www.gsa.gov/alliant3).

(END OF SECTION B)

http://www.gsa.gov/alliant3

SECTION C - CONTRACT SCOPE OF WORK AND PERFORMANCE WORK STATEMENT

Alliant 3 Draft Request for Proposal 13

SECTION C - CONTRACT SCOPE OF WORK AND

PERFORMANCE WORK STATEMENT

C.1 Scope of Work Objective

The Alliant 3 GWAC will provide Federal Government agencies with integrated Information

Technology (IT) solution services for evolving needs on a global basis. This Master Contract allows for the application of technology to meet business needs including the ability to perform all current, leading edge and/or emerging IT services required to satisfy all IT services requirements anywhere and anytime worldwide.

Integrated IT solutions may be composed of IT components as described in Section C.4.

Solutions may be tailored in Task Order Requests to meet agencies’ mission requirements. Work may be performed at Government or Contractor facilities located throughout the world, as specified in each Task Order, to provide a variety of IT solutions and support services. IT solution services within scope of this Master Contract include new, leading edge and emerging technologies that will evolve over the life of the Master Contract as supported by the Federal

Enterprise Architecture (FEA), Department of Defense Information Enterprise Architecture

(DoD IEA) Reference Models, and associated reference models.

C.2 Scope of Work Overview

The Master Contract provides maximum flexibility in acquiring an IT service-based solution for any conceivable IT service-based requirement, driving government savings through efficiencies and improved reporting data with greater integrity, while maintaining an “Anything IT

Anywhere” philosophy.

The Master Contract scope includes any and all components of an…

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