47QFSA19K0008-ID04190016_AFCENT_SOW_TMT.pdf

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Statement of Work (SOW)

Title: Task Management Tool Support

Task Order Number: 47QFSA19K0008-ID04190016

1. INTRODUCTION

US Air Force Central Command (USAFCENT) is acquiring long term knowledge transfer resource support to assist with training, implementation, and maintenance of TMT products.

USAFCENT currently has TMT hosted on a secure government network and requires a contractor support that is familiar with the limitations and requirements inherent to operating on a secure network. Contract must have experience in both the maintenance and support of the TMT platform, as well as implementation and development capabilities.

2. GSA POINT OF CONTACT

POC details

3. PLACE OF PERFORMANCE

All delivery and installation will occur at the following location:

USAFCENT A6O

ATTN: Tim Range or Keri Tiernan

846 Dryden Way, Bldg. 1919

Shaw AFB, SC 29152

4. PERIOD OF PERFORMANCE

12 Months after receipt of order (ARO).

5. SCOPE

The contractor shall provide qualified personnel to perform TMT implementation, development, training and knowledge transfer support. The contractor shall use required software tools provided by the USAFCENT to provide the necessary support as described thereof. The contractor shall ensure that all personnel are DoD approved 8570 certified and maintain appropriate security clearances to work on the government’s secured network

(SIPR).

6. PERFORMANCE REQUIREMENTS

The contractors shall have expertise in IT disciplines, responsible for analyzing client IT operations and environment, designing a specific solution that includes TMT products and non-TMT technology, interaction with client stakeholders on a routine basis to provide training and consulting support as follows.

General

The contractor shall provide qualified personnel to provide services and support to the following:

a. Implementation and Maintenance Support

1. Contractor shall provide technical support, best practices and guidance related to deploying, maintaining, and upgrading the TMT platform on a government network.

2. Contractor shall assist with training and implementation of TMT products

3. Contractor shall demonstrate TMT products to customers and respond to customer requests for product or solution information

4. Contractor shall provide engineering support for the development and maintenance of engineering and related technical documentation

b. Project Management. The contactor shall perform sufficient project management to ensure adequate oversight of all phases associated with system implementation, to include but not limited to, maintaining standard project documentation, managing efforts of subcontractors and coordinating activities with responsible government organizations.

7. SECURITY REQUIREMENTS

Work under this contract is classified. All facility work shall be performed by U.S. companies using U.S. citizens cleared for Secret level access. Contractor must possess a Facility

Clearance equal to the personnel level at the time of contract award. The security requirements are to be in accordance with the DD254 which will be provided after award.

7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Contractor shall ensure the turn-in of any issued keys by personnel who no longer require access to locked areas. The

Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

Contracting Officer.

8. WORK SCHEDULES

The contractor is responsible for conducting business, between the hours of 0800 to 1700, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

9. SITE POINT OF CONTACT

Tim Range, Project Manager, 803-885-5532, timothy.range.ctr@nosc.afcent.af.mil

10. TRAVEL

All work being performed at the USAFCENT facility located at 846 Dryden Way, Bldg. 1919, Shaw AFB, SC 29152. The Government will reimburse the contractor, in accordance with the

Joint Travel Regulation (JTR) and Federal Acquisition Regulation (FAR) Part 31.205-46, for all travel incurred during the performance period of this task order. All travel vouchers must be submitted at the request of the Government. This is a Not to Exceed (NTE) amount.

11. INVOICE PROCEDURES

To expedite the payment process the following instructions are included for invoicing processing. The following information MUST be included on your invoice:

- Invoice Number – should not include any special characters

- ACT number (to be completed at the time of award and will be located in Block 4 of the GSA Form 300)

- GSA Order Number

- Invoicing Period/Delivery Date

This information is required for GSA to process the invoice payment properly.

Invoices shall be submitted via AASBS Portal/ITSS, Central Invoice Service (CIS) at https://portal.fas.gsa.gov. Hard copy invoices will not be accepted and if submitted will be rejected and require resubmission electronically.

The offeror shall attach a copy of the acceptance documentation, if applicable, along with the invoice(s) in AASBS Portal/ITSS, Central Invoice Service (CIS) for confirmation of

Government acceptance of the items delivered. Invoices for commodities may only be submitted after the goods are delivered unless otherwise approved by the GSA Contracting

Officer.

12. PAST PERFORMANC E INFORMATION

The Government will provide and record Past Performance Information for acquisitions over

$150,000 utilizing the Contractor Performance Assessment Reporting System (CPARS). The

CPARS process allows Contractors to view and comment on the Government's evaluation of the Contractor's performance before it is finalized. Once the Contractor’s past performance evaluation is finalized in CPARS it will be transmitted into the Past Performance Information

Retrieval System (PPIRS). Contractors are required to register in the CPARS, so Contractor’s may review and comment on past performance reports submitted through the CPARS. The

CPARS and PPIRS websites are as follows:

CPARS https://www.cpars.csd.disa.mil/

PPIRS http://www.ppirs.gov https://portal.fas.gsa.gov/ http://www.ppirs.gov/