Attachment 7 - Operations Personnel Requirements.xlsx
XLSX spreadsheet 54 KB Posted
- Solicitation number
- 47QFPA23K0020
About this file
This document is an attachment titled "Attachment 7 - Operations Personnel Requirements.xlsx" that outlines the personnel requirements for a federal contract opportunity. The key details are:
The contract opportunity is for "Operational Support for OPA Project ID# 47QFPA23K0020" issued by the General Services Administration (GSA) Federal Acquisition Service Assisted Acquisition Services Region 9 on behalf of the Department of Defense's (DoD) Office of People Analytics (OPA). OPA requires specialized data collection support services to serve major DoD programs and initiatives regarding its military workforce. The attachment details the labor categories, descriptions, required degrees or equivalent, and years of experience for key personnel such as Sr. Program Manager, Sr. Project Manager, Intermediate Project Manager, Sr. Software Developer, Intermediate Software Developer, Data Analyst, Operations Manager, Sr. Operations Specialist, Operations Specialist, and Operations Clerk.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment_5_-_Question Response_4.18.2024_OPAresponse_clean (1).pdf | ||
| Amendment 0001 SF30.pdf | ||
| Attachment 2 - Commercial Model_Subk Plan- Apr 2024 - 508 Compliant (1).docx | DOCX document | |
| 47QFPA23K0020_RFP_OPA updated 24 April 20224 (1).docx | DOCX document | |
| Attachment 1 - Operations PWS_revised_18apr2024 (1).docx | DOCX document | |
| Attachment 2 - Commercial Model_Subk Plan-Jan 2023 - Final_508.docx | DOCX document | |
| Attachment 3 - Reference Information Sheet.docx | DOCX document | |
| Attachment 6 - Price Schedule.xlsx | XLSX spreadsheet | |
| Attachment 5 - Question and Answers Template.docx | DOCX document | |
| Attachment 4 - QASP.docx | DOCX document | |
| Attachment 1 - Operations PWS.docx | DOCX document | |
| 47QFPA23K0020_RFP_OPA.docx | DOCX document |
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Personnel Requirements
| PERSONNEL LABOR CATEGORIES | DESCRIPTION | REQUIRED DEGREE OR EQUIVALENT | REQUIRED YEARS OF EXPERIENCE | |
| **Sr. Program Manager | ||||
| (Key Personnel" | Serves as Program Director and POC to the government POC. Provides leadership and guidance for the surveys conducted under the project. Coordinates the activities of all resource areas, ensuring all work on the program is performed on time and according to project specifications. Explains policies, purpose, and objective of tasks to project staff; Submits to government a report detailing the progress being made toward production of deliverables and adherence to individual project timelines and provides oral summary to client’s senior management on a quarterly basis. | Bachelor’s degree | At least 8 years of experience | |
| Sr. Project Manager | Organizes, directs, and coordinates planning and output of task order objectives and ensures the quality and timeliness of contract deliverable items; Manages the day to day operations of each task order assigned; Serves as the primary technical and managerial interface between the government POC and for each task order assigned; Reviews proofs for all materials against specifications, orders materials, coordinates with print department on quality control; Performs web survey User Acceptance Review; Sets up email campaigns and email text and reviews test emails against specifications. | Bachelor’s degree | At least 6 years of experience | |
| Intermediate Project Manager | Assists in coordinating and planning the output of task order objectives; Reviews proofs for all materials against specifications, orders materials, coordinates with print department on quality control; Performs web survey User Acceptance Review; Sets up email campaigns and email text and reviews test emails against specifications. | Bachelor’s degree | At least 3 years of experience | |
| Support Specialist | Provides service center support by telephone. Answer calls and responds to voice messages within 24 business hours. Logs calls and documents call dispositions within the Survey Control System; Provides service center support by email. Reads and processes emails, including responding with standard text, escalating issues to Project Management, and noting dispositions within the Survey Control System; Performs disposition processing for | High School diploma | At least 2 years call center experience. | |
| Sr Software Developer | Architects applications with system performance expectations for applications being developed; Re-architects systems utilizing technology advances to streamline processes and improve performance; Manages the design and analysis for each assigned project, including creation Technical System Design; Continues to develop, update, and maintain all programs and systems needed for the successful administration of survey projects; Sets up tracking report and Survey Control System mailings configuration; Enters original variables and other variables into the Survey Authoring Tool; Updates and compiles web, phone via web, and paper survey validates; Develops comment and hot coding validates; Develops web survey pages and survey documents that are not standard with the Survey Authoring Tool; Builds website and migrates to production; Designs and builds PDF image of retrieval website; Creates datasets. | Bachelor’s degree | At least 8 years of experience | |
| Intermediate Software Developer | Leads design and analysis for each assigned project, including creation of Technical System Design; Creates IS specific requirements definition and documentation; Coordinates IS handoffs to senior analysts; Creates Logical Architecture and Data Model for less complex systems; Provides project planning and coordination for Developers and Senior Analysts. | Bachelor’s degree | At least 4 year of experience | |
| Data Analyst | Receives and processes sample file and creates diagnostics report; Process draft survey into web survey system, creates and reviews skip logic, reviews all items, formats, and response sets. Performs standard quality checks, including 508 compliance checks; Conducts 20 and 50 record checks and performs quality checks on all datasets including final and comment files; Uploads email distribution lists and final email files, performs quality checks and distributes emails; Creates postal distribution lists and final postal files; performs quality checks; Executes program to validate downloaded web data; Performs quality checks on test files, datasets, coding schemes, and reports to ensure adherence to the specifications, following standard checklists. | Bachelor’s degree | At least 10 years of experience | |
| Operations Manager | Oversees paper survey processing; postal non-deliverables processing; hot comment processing; Trains staff on paper processing, postal non-deliverables processing, and hot comment processing procedures; Develops QC procedures to verify accuracy of deliverables. | Bachelor’s degree | At least 6 years of experience | |
| Sr. Operations Specialist | Performs paper survey and postal non-deliverables receipt and processing; Performs special receipt handling, including repair of surveys and write-over processing; oversees hot comment processing to ensure accuracy. | High School diploma | At least 5 year's experiece | |
| Operations Specialist | Performs paper survey and postal non-deliverables receipt and processing; Performs special receipt handling, including repair of surveys and write-over processing. | High School diploma | 0 year’s experience | |
| Operations Clerk | Performs hot comment coding and sanitizing for web and paper survey comments; Performs paper survey comment keying; Performs manual data verification of paper survey data responses; Performs manual comment verification of paper survey comment responses | High School diploma | 0 year’s experience |
File details come from the government source that posted it. Updated .