Amendment 0001 47PH0223R0004 FM Fayetteville and OM Fort Smith Specifications.pdf

06/08/2023

Amendment 0001 6/20/2023

Region 7 Full Maintenance Statement of Work

Adapted from the National Custodial Specification and the National Operations & Maintenance Specification

SOLICITATION NUMBER: 47PH0223R0004

SERVICE: OPERATIONS & MAINTENANCE (O&M) and FULL MAINTENANCE

SERVICES

LOCATION(S):

John Paul Hammerschmidt Federal Building and Courthouse (GSA Bldg. No.

AR0084ZZ) located at 35 E. Mountain St., Fayetteville, AR 72701 (Full Maintenance) and Judge Isaac C. Parker Federal Building and Courthouse (GSA Bldg. No. AR0021ZZ) located at 30 S. 6th St., Fort Smith, AR 72901 (Operations & Maintenance only)

PERIOD OF PERFORMANCE:

Six Month Base Period, with Four One-Year Option Periods

Base Year: 11/01/2023 – 04/30/2024 Option 1: 05/01/2024 – 04/30/2025 Option 2: 05/01/2025 – 04/30/2026 Option 3: 05/01/2026 – 04/30/2027 Option 4: 05/01/2027 – 04/30/2028

SOLICITATION ISSUE DATE: 06/15/2023

OFFER RECEIPT DATE/TIME: 07/17/2023 at 12:00 p.m. Central

THIS PROCUREMENT IS A 100% SET A-SIDE FOR SERVICE DISABLED VETERAN

OWNED SMALL BUSINESS (SDVOSB) CONCERNS.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building Fort Smith, AR - Operations and Maintenance and Related Services

IMPORTANT DATES

***** Pre-Proposal Meeting (Reference Section L.7 for full details) *****

Pre-Proposal Meeting: Thursday, June 22, 2023, 9:00 a.m (CST).

The Pre-Proposal Meeting will be held electronically at 9:00 a.m. via Google Meeting Space. It is estimated that the Pre-Proposal Meeting will last 2 - 3 hours. Each attendee MUST send an email to the Contracting Specialist (CS) kacy.johnson@gsa.gov and provide email address(es) for all attendees in order to register for the meeting. The CS will send you the meeting link and invitation prior to the meeting.

***** Site Visit/Walk-Through Tours (Reference Section L.8 for full details) *****

Site Visits: Thursday June 22 through Friday June 23, 2023

The anticipated site visit schedule is as follows:

John Paul Hammerschmidt Federal Building and Courthouse, Thursday, June 22, 2023 at 12:00 pm CST.

Site visit attendees shall meet at the entrance where the site visit will commence.

Judge Isaac C. Parker Federal Building and Courthouse, Friday, June 23, 2023 at 9:00 am CST.

Site visit attendees shall meet at the entrance where the site visit will commence.

(Depending on the number of attendees, the exact time may vary, as it may be necessary to conduct site visits with multiple groups).

CONTRACTORS MUST RSVP for each site visit. Please email the COR, Dalia Ferry at dalia.ferry@gsa.gov to reserve a spot. Please allow enough time to pass the security checkpoint as applicable in each building(s). The meeting will begin promptly as scheduled.

Photography is prohibited at all times during the site visit.

Offerors MAY NOT ASK ANY QUESTIONS during the Site Visit(s). Reference L.9 for submission of questions.

***** Questions (Reference Section L.9 for full details) *****

All questions must be submitted in writing to the Contract Specialist, Kacy Johnson at kacy.johnson@gsa.gov not later close of business on June 30, 2023. Questions received after this date may be answered at the discretion of the Contracting Officer.

mailto:matthew.phillips@gsa.gov mailto:matthew.phillips@gsa.gov

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

TABLE OF CONTENTS

SECTION PAGE

Section A: Solicitation 4

Section B: Services, Ordering and Price 5

Section C: Description/Specifications/Statement of Work 10

C.1 General 10

C.2 Definitions 45

C.3 Government Furnished Property 55

C.4 Contractor-Furnished Property Supplies/Material/Equipment 57

C.5 Operations-Specific Requirements 58

C.6 Maintenance Specific Requirements 101

C.7 Administrative Instructions 120

C.8 Publications and Cited Standards 125

C.9 Custodial and Related Services 128

Section D: Packaging and Marking 180

Section E: Inspection and Acceptance 181

Section F: Deliveries or Performance 184

Section G: Contract Administration Data 195

Section H: Special Contract Requirements General Information 208

Section I: Contract Clauses 220

Section J: List of Attachments (List of Documents, Exhibits, and Other Attachments)

Section K: Representations, Certifications, and Other Statements of Bidders/Offerors/FY22

Section L: Instructions, Conditions, and Notice to Offerors 275

Section M: Evaluation Factors for Award 298

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

SECTION A: SOLICITATION

A.1 Standard Form 33

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

SECTION B: SERVICES, ORDERING AND PRICES

B.1 Description of Services The General Services Administration (GSA), Public Buildings Service (PBS), has a need for Operations and Maintenance, Custodial, and other related services for two Federal Buildings located in Fort Smith and Fayetteville, Arkansas. Under this contract, the contractor shall provide all management, supervision, labor, materials, supplies, repair parts, tools, equipment and subcontracts necessary to provide all services described in this solicitation.

B.1.1 Small Business Set-Aside Under This Contract This contract is 100% Service Disabled Veteran Owned Small Business set aside

B.2 Pricing of Services Figure B-3, Pricing of Services, must be completed by the contractor and submitted to the Contracting Officer (CO) as part of the Price Proposal. At time of award, Figure B-3 will be incorporated into the contract. Pricing must be submitted for a 5 year contract term.

Offeror must submit pricing for all locations under this contract to be considered for award.

Offerors must submit prices for all of the option periods, in addition to the initial period, to be considered for award. Renewal options shall be priced using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts).

Offerors should visit the building and become familiar with existing conditions; examine all contract documents relating to this work, and carefully review the requirements contained in this solicitation. Offerors shall determine any conditions which affect the work and make a thorough site investigation before submitting an offer. No allowances will be made for failure of an offeror to avail themselves of such information.

PLEASE NOTE: Custodial Maintenance services should be priced for the {Fayetteville Location AR0084ZZ} ONLY. Custodial Maintenance services are NOT included under this contract for the {Fort Smith AR0021ZZ} location as these services are currently being provided under separate contract.

B.2.1 Basic (Standard) Services:

Standard service is defined as all services that are included in the total monthly price and are defined in the contract document. The monthly price shall include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, management, overhead and profit. A blank Figure B-3 in Section J is included as part of the solicitation for the purpose of submission of the offeror’s price proposal.

B.2.2 Above Standard Services

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

Additional services (or Above Standard Services) may be ordered at the discretion of GSA for work relating to the scope of the facilities listed above, but not covered in the basic services of the contract.

Above standard services in this contract may include the following as specified in Section C.9.6:

Carpet Extraction Window Washing (Exterior Surfaces or Windows) Washing Blinds and Coverings Tree Thinning Snow and Ice Removal Confirmed or Suspected COVID-19 Cleaning and Disinfecting High Cleaning Above 10 feet

Propose a fully burdened price (ie. overhead, profit, and labor burden) per hour for (6:00 am to 6:00 pm) and (6:00 pm to 6:00 am) for each of the skill sets indicated. These rates shall not exceed the overtime rates as defined in the CBA and SCA. Only those hours outside of an employee's normal working hours would be applicable to additional services.

B.2.2.1 Overtime Services Offerors are cautioned not to confuse overtime services with additional services. Additional services are defined as work requested by the Government that is within the scope of this contract but is in addition to the contract requirements. Overtime services are defined as work within the scope of the contract originally intended to be performed during normal working hours, where the Government requests the work be performed outside of the normal working hours to expedite the return of a piece of equipment to operating condition or to minimize disruption to tenants.

B.2.3 Markup Coefficient for Service Task Orders Markup coefficient includes all material handling fees, including General and Administrative (G&A) fees, and profit. No additional markup coefficient is allowable under this contract.

The markup coefficient rate is fixed and applies to supplies, materials, equipment, and subcontractors only on reimbursable repairs or when additional services are ordered. The proposed markup coefficient shall not exceed 10%. The markup coefficient does not apply to in-house labor already included in the contract price.

B.2.4 Coefficient Factor For Construction Services Pricing for any construction conducted under this contract will be based upon the most current Facilities Construction Cost with RSMeans Data (hereafter referred to as the RSMeans data). The RSMeans data will be used for the duration of this contract unless otherwise directed by the CO or designee. The Government reserves the right to change from RSMeans data to an equivalent matrix. Compensation may be negotiated if an equivalent matrix is required.

The version of RSMeans data that is current at the date of contract award shall be utilized until each option period is exercised. Thereafter, the calendar year edition/version of

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

RSMeans data that is current on the date that each option period is exercised shall be utilized. This data (hard copy or ebook) may be purchased through:

RSMeans 1099 Hingham Street, Suite 201 Rockland, MA 02370 1-800-334-3509 https://www.rsmeans.com/products/books.aspx

The “Total Incl O&P” cost from the RSMeans data, when multiplied by the Offeror’s percentage, will establish the Task Order pricing. The “Total Incl O&P” cost of a unit of work will be determined by the RSMeans column entitled “Total Incl O&P”, NOT the column entitled “Bare Cost”.

The City Cost Index from the RSMeans data will NOT be applied to the “Total Incl O&P” costs. Any adjustment for location must be included in the Offeror’s percentage.

EXAMPLE: A percentage of 0.85 would result in 85 percent of the listed “Total Incl O&P” cost when establishing pricing with the Task Order; and 1.00 would leave the actual “Total Incl O&P” cost values as your proposed pricing.

Firm-Fixed Price Job Order Example: The following sample calculations illustrate how Task Order pricing will be established using the RSMeans data and contractor’s percentage. All percentages, “Total Incl O&P” costs, and dollar figures are fictitious and only used to demonstrate this example.

“Total Incl O&P” Cost (Labor, Material and Equipment) $10,000.00 Percentage (Base Year) - @ 85% x 0.85

TOTAL JOB ORDER PRICE $8,500.00

The Contractor’s percentage (in decimal form) shall be an increase or decrease to the RSMeans data. The offeror shall limit the percentage to two (2) decimal places.

B.3 Contractor Staffing Declaration Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date.

This form must also be submitted to the CO when any modifications to the contract by GSA result in changes in staffing. A blank Figure B-1 is included as part of the solicitation.

B.4 Wage Adjustment Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

https://www.rsmeans.com/products/books.aspx

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

Figure B-2, SCA DOL/CBA Combination Wage Adjustment Spreadsheet is a sample worksheet to illustrate how wage adjustments will be calculated as a result of changes in wages that result from Department of Labor Wage Determinations or Collective Bargaining Agreements. A blank Figure B-2 in Section J is included as part of the solicitation.

Wage adjustments will only be considered for disciplines as proposed, approved, and verified as currently working on the contract at the time of the wage adjustment. In accordance with FAR 52.222-43 the contractor must request the wage adjustment and shall provide all relevant supporting data, including payroll records to reflect the Contractor's actual increase or decrease in applicable wages and fringe benefits to the extent that the increase is made to comply with or the decrease is voluntarily made by the Contractor as a result of The Department of Labor wage determination applicable on the anniversary date of the multiple year contract, or at the beginning of the renewal option period.

Relevant supporting data includes but is not limited to: All payroll data showing the previous amounts paid to employees; documentation of contract work hours; documentation supporting payroll taxes and workers compensation; fringe benefit cost support.

B.5 Addition/Removal of Buildings GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 20% of the total contract dollar value, including options.

B.5.1 Long Term Reduction OR Addition of Space (Custodial) When blocks of cleanable space of any size are expected to remain unoccupied for at least 180 calendar days, the contractor shall propose a price per square foot that will be applied when the government reduces or adds space. The square foot price shall include all applicable costs (i.e., labor, materials, supplies, equipment, general and administrative costs, supervision, subcontracts, profit, etc.). (Ref. G.7.12)

B.6 Addition/Reduction of Staffing Staffing levels proposed and accepted at the time of award shall not be reduced through the life of the contract (unless adjusted by contract modification due to change in scope, such as discussed in B.5). At the end of each contract year, and at the request of the contractor, GSA will consider a request from the contractor for a reduction in staffing, and will be based on contractor performance.

B.7 Secondary Area of Performance

a. On an occasional basis, or in an emergency situation, work may also include locations in the Secondary Contract Areas. The Secondary Contract Areas consist of the States of Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. The Secondary Contract Areas are, or may be, awarded as Primary Contract Area(s) under separate contract(s) to other contractors. In addition, the Secondary Contract Areas of this contract may also be Secondary Contract Areas under other contracts.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

b. Services shall be provided under this contract within the Secondary Contract Areas only if ordered by the Government. However, the Government shall have no obligation to order services to be performed under this contract within the Secondary Contract Areas, and its failure to order any such services shall not breach or otherwise violate this contract.

The contractor is not obligated to perform work within the Secondary Contract Areas, and its failure to accept any such services shall not breach or otherwise violate this contract.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

Q

SECTION C: DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

SECTION C1

GENERAL INFORMATION

C.1.0 General This is a Performance Based Work Statement (PBWS) for Services which may include Custodial and Facilities Engineering: Operations, Maintenance, and Related Services defined under the scope of this contract. This PBWS describes the minimum requirements of the U.S. General Services Administration (GSA) and acceptable outcomes to be performed by the Contractor. All, or part of, the successful offeror’s Management Plan shall be incorporated into the contract.

GSA seeks to establish a partnering relationship with the Contractor to accomplish the program objectives in this contract. The objective of the partnering process is to provide an effective problem-finding/problem-solving management team composed of personnel from both parties, thus creating a single culture with one set of goals and objectives. Partnering requires that both parties recognize and address those opportunities and challenges that shall be confronted to help maintain the health of the Contractor/GSA relationship. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The team shall consider utilizing a facilities engineering and systems thinking approach to provide solutions from a global perspective.

The outcome of this initiative is for GSA to leverage Contractor expertise to assist GSA in accomplishing these goals and objectives.

GSA intends to purchase Contractor provided technical and managerial expertise to assist in the holistic management of assets over the long term. This program strategy has taken the name “facilities engineering” and has proven to be a successful model resulting in efficient and effective management of assets while maintaining a lower overall cost of operations. The facilities engineering model is dependent upon an effective partnership with a highly skilled Contractor whose objectives are based on mutual understanding of the stated requirements and objectives. A higher level of effective communication between the Government and Contractor is essential for partnering and for this performance based service contract to succeed. More emphasis is placed on the Contractor’s self-management of quality, not the usual inspection by Government inspectors, although that is a part of this contract as well. All parties shall act proactively to reduce service cost.

To establish a standard of facilities engineering practices, thought processes and problem solving throughout the model, GSA established a program philosophy rooted in “systems thinking” whereby the means and methods for providing building operations and maintenance and custodial services are established through investigations, metrics, and feedback loops, and by establishing a partnership between the Government and Contractor to achieve joint performance objectives. The goal of applying systems thinking to facility management is to see that every action or decision in operating, maintaining, retrofitting and cleaning a building shall result in an impact (financial, environmental or human

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building resource, or any combination thereof), and to evaluate the “full circle” implications. Long term application of systems thinking throughout GSA has resulted in both Contractor and Government joint command of short-term and long-term cohesive management of real property assets.

GSA is committed to Federal leadership in the design, construction, and operation of high-performance and sustainable buildings. A major element of this strategy is the implementation of common strategies for cleaning, operating and maintaining buildings. As a result, this contract requires the Contractor to participate and partner with the Government in the initiative of obtaining high performance and sustainable operations, inclusive of initiatives to conserve energy and water consumption, recycling programs, meeting or exceeding specific environmental, regulatory, or performance standards, and the utilization of green products and services. The following sections detail the GSA minimum requirements and acceptable outcomes. The Contractor shall closely monitor all aspects of the work, identify deficiencies and implement corrective action, without reliance on Government oversight.

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

To the extent possible and consistent with EO 13788, the Contractor shall maximize the use of goods, products and materials that are produced in the United States.

C.1.1 Scope of Work The Contractor shall provide management, supervision, labor, materials, equipment, and supplies (shipping & handling) without interrupting tenant operations and shall be responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, repair of equipment and systems, custodial, grounds maintenance, and all related services located within the property line and government’s responsibilities of the following locations. The term and effects of ‘Lifecycle’ does not reduce or prevent the contractor’s responsibility to repair and maintain all equipment, buildings, appliances or any other requirements under this contract.

FULL MAINTENANCE REQUIREMENTS:

John Paul Hammerschmidt Federal Building and Courthouse (AR0084ZZ) located at 35 E Mountain St. Fayetteville, AR 72701

OPERATIONS & MAINTENANCE REQUIREMENTS:

I.C. Parker Federal Building and Courthouse (AR0021ZZ) located at 3rd S 6th St., Fort Smith, AR 72901

Additional services (or Above Standard Services) may be ordered at the discretion of GSA

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building for work relating to the scope of the facilities listed above, but not covered in the basic services of the contract. Government furnished items are specifically excluded in this contract, except as specified in C.3.

Building Information Data Sheets

Facility Name: John Paul Hammerschmidt Federal Building and Courthouse

Facility Address/Number: 35 E Mountain St. Fayetteville, AR 72701

Facility Number AR0084ZZ

Number of stories 6

Approx number of tenants 73

Facility Statistics

Rentable Square Footage 57,353 SF

Net Cleaning Area Square Footage 47,465 SF

Corridors, lobbies, entrances, and enclosed pedestrian walkways - Bare Floor

4,554 SF

Corridors, lobbies, entrances, and enclosed pedestrian walkways - Carpeted

7,634 SF

Toilet Rooms/Holding Cells/Locker Rooms/ and Custodial Closets: - Floors

2,564 SF

Toilet Rooms/Holding Cells/Locker Rooms/ and Custodial Closets: - Fixtures

Windows 257

Window Blinds 257

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

General office, file rooms, libraries, conference rooms, ADP rooms, etc. - Bare Floor

3,012 SF

General office, file rooms, libraries, conference rooms, ADP rooms, etc. - Carpeted

29,700 SF

Vacant Space 0

Stairways 11 Flights

Passenger Elevators 2

Outside Grounds Area:

Garage and ramps 0

Total outside area 91,037 SF

Lawn, shrub, and planted area 43,387 SF

Paved area manual sweep 47,650 SF

Decorative rock/gravel area 15,000 SF

Other:

Existing dumpsters/containers (Ref. C.9.10.1) 2- 1 Trash, 1 Cardboard

Hand sanitizing stations 8

Contractor Employee Parking Spots 1 - AR0084ZZ

0 - AR0021ZZ

Last Eddy Current 3 Year Test Date February 1, 2021

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

Last Boiler Annual Test Date July 1, 2022

Last Chiller Annual Test Date March 1, 2022

Last Pressure Vessel Annual Test Date July 1, 2022

Last Fire Alarm System Annual Test Date May 1, 2022

C.1.1.1 Discrepancy in the Specifications In any case of discrepancy in the specifications, the matter shall be immediately submitted to the Contracting Officer (CO). The decision of the CO as to the proper interpretation of the specifications shall be final in accordance with the Disputes Clause of this Contract.

C.1.2 Personnel The Contractor shall adhere to the submitted staffing plan and subcontracting plan that was submitted prior to award as part of the initial proposal. Contractor shall submit the staffing/subcontractor plan that provides sufficient numbers of staff at the various levels of expertise to ensure all scheduled and unscheduled services are performed and conditions are maintained to avoid any disruption to the tenant.

Management Plan Worksheet/Staffing Plan:

Figure L-, Management Plan Worksheet includes the government’s baseline manpower projection. The projection is not intended to mandate the staffing plan and/or labor mix utilized to fulfill this requirement. The offeror may elect to propose any alternative that will fulfill the requirement of this solicitation. If the offeror elects to deviate (plus or minus one FTE) from the government’s manpower projection, the offeror must submit a Worksheet Narrative explaining how their proposed manpower approach will meet the requirements of the solicitation.

The staffing/labor mix proposed in the Management Plan Worksheet are the minimum labor/staff requirements of the contract and must be adhered to for the contract period of performance. The offeror may request an annual review of the staffing plan, labor mix or any changes to the proposed staffing levels, qualifications of proposed staff or key personnel, or the areas of expertise or disciplines of the proposed staff shall be submitted for review and approval from the CO or their designee 60 days prior to issuance of the first Option Period. Any requests for changes to the Management Plan Worksheet may be submitted and considered at that time. Any approved adjustment to the labor mix will not result in an increase in price. However, any request to reduce manpower may result in a lower price to be negotiated at time of request. Any deviation and/or vacancy from the accepted/approved Management Plan Worksheet may result in deductions. Any vacancy must be staffed and report to the site, within 30 calendar days. A vacancy of any position may result in a price deduction in accordance with Section G.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

The government retains the right to accept and/or reject any proposed personnel, based on any past performance or information deeming an individual unsuitable for employment or admission into a Federal facility.

The intent of this paragraph is to be for informational purposes only and is not to be considered prescribed positions by the Government. However, the Contractor shall adhere to the below minimum qualifications when the positions are utilized and proposed in the Management Plan and filled under this contract.

Resumes for Key Personnel shall be submitted with the contractor’s proposal and prior to hiring subsequent employees as described in Section L.12. Key Personnel for the purpose of submission of resumes with the contractor’s technical proposal are defined as the following positions:

1. Onsite Contract Project Manager

2. Onsite Chief Engineer

3. Onsite Supervisor

4. Onsite Custodial Supervisor

The Contractor agrees to assign the contract tasks to those persons whose resumes were submitted with the proposal, and who are necessary to fulfill the requirements of the contract as "key personnel". No substitutions may be made except in accordance with this section.

If the offeror proposes to use any employee from the incumbent’s staff in a key personnel role, the offeror may request a substitution within 30 calendar days after award by providing a resume, for approval from the CO or designee, they must demonstrate full compliance with the contract requirements. It is noted that the contract requirements of the incumbent contract may not be consistent with the current contract, therefore the contractor must ensure the proposed employee meets the minimum requirements. The government has the right to accept and/or reject any proposed personnel and/or key personnel based on past performance under any contract that the government is aware of or becomes aware of, and/or lack of qualifications. This option for substitution of employee(s) is NOT in lieu of submitting resumes of proposed key personnel at the time of proposal submission. Pursuant to FAR 52.222-41 GSA does not release the names or any information of incumbent contractor’s employees.

With the exception of the above, the Contractor understands that during the contract performance period, no personnel substitutions will be permitted unless these substitutions are unavoidable because of the incumbent's sudden illness, death, unacceptable behavior and/or performance, or termination of employment. In any of these events, the Contractor shall promptly notify the Contracting Officer and provide the information described in the paragraph below. The Contractor must submit to the Contracting Officer all proposed substitutions, in writing, at least thirty (30) days in advance (sixty (60) days if security clearance must be obtained) of any proposed substitution and provide the information required by the paragraph below. Any vacancy must be staffed and report to the site, Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building within 30 calendar days. A vacancy of any position may result in a price deduction in accordance with Section G.

Any request for substitution must include a detailed explanation of the circumstances necessitating the proposed substitution, a resume for the proposed substitute, and any other information requested by the Contracting Officer. Any proposed substitute must have qualifications equal to or superior to the qualifications of the incumbent. The Contracting Officer or his/her authorized representative will evaluate such requests and promptly notify the Contractor of his/her approval or disapproval thereof.

In the event that any of the identified key personnel cease to perform under the contract the offeror must staff the vacancy immediately, but no later than 30 calendar days from the vacancy. (Reference H3) A vacancy of any position may result in a price deduction in accordance with Section G.

The government may evaluate any proposed key personnel using corporate knowledge of performance and experience to determine acceptability. Any proposed personnel with negative performance history known to the government or failure to meet the qualifications will be considered unacceptable. Details of the rejection are not required to be provided.

Contract Project Manager The Contractor shall designate a Contract Project Manager in writing and provide the name and contact information to the CO. The Contract Project Manager is considered essential to the work being performed under this Contract. The Contract Project Manager is defined in C.1.2.2.

At a minimum, the resume shall address and contain ALL of the following:

a. The full name of the proposed candidate.

b. A detailed description of the proposed candidate’s employment history for the previous five years.

c. The names and addresses of the companies for whom the proposed project manager worked for the past five years, along with the names and telephone numbers of the immediate supervisors as references.

d. To be considered similar in the project experience for Contract Project Manager, the resume SHALL provide details to demonstrate:

e. The Contract Project Manager shall possess at least five years of recent (within the past seven years) experience in the successful Contract management and supervision of building mechanical operations and maintenance for buildings of the approximate size (86,000 Square Foot and multi-story), complexity (Executive Offices, multi-building operations, multi tenant)and characteristics (historical, high rise, high efficiency) of the buildings to be covered by this Contract.

f.The Project Manager must show the experience and ability to schedule maintenance and repair of equipment and systems; and manage a crew of tradesmen including electricians, HVAC, Chief Mechanics, General Maintenance Workers, and the knowledge and experience to supervise the repair and operation of

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building phased electrical systems, BAS, HVAC (Boilers, Chillers, AHU’s) in commercial buildings, fire protection and life safety systems and equipment, Service Request Desk Operation to include NCMMS (or similar type maintenance tracking software), facilities designated as Historic by the Historic Building Society and/or contain historic components.

g.The on-site supervisor is required to be fully conversant in English. (Ref.

C.1.2.4)

FOR FM CONTRACTS, ADDITIONALLY: See custodial supervisor requirements if there is not a separate position for custodial supervisor.

Regardless of the offerer’s staffing proposals, all Project Manager, Chief Engineer and Custodial Supervisor resume requirements must be covered by at least one staff member.

Onsite Chief Engineer The Chief Engineer position is considered a “working supervisor” and, is defined as the supervisor responsible for all working matters in the operations of the facilities, is a master level position who trains journeyman and apprentices personnel, inspects and has oversight of the Preventative Maintenance program and repairs, and details the Critical Equipment Condition Assessment Repair and Reporting

At a minimum, the resume shall address and contain ALL of the following:

a. The full name of the proposed candidate.

b. A detailed description of the proposed candidate’s employment history for the previous five years.

c. The names and addresses of the companies for whom the proposed Chief Engineer worked for the past five years, along with the names and telephone numbers of the immediate supervisors.

d. This position shall possess at least 2 years of recent (within the past 5 years) experience in directing operation and maintenance of equipment in a supervisory capacity, knowledge of the operation of site specific major pieces of equipment and system operation.

e. Also must possess verifiable understanding and experience in operating, troubleshooting, repair and replacement of building specific equipment.

f. A minimum of 2 years of recent (within the past 5 years) Siemens BAS systems, NCMMS (or similar type maintenance tracking software), boilers, and chillers over 300 tons and other characteristics of the equipment to be operated and maintained under this Contract.

g.EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications or equivalent experience:

● N.A.P.E. Certification Air Conditioning III – Operations and Management (National Association of Power Engineers)

● Advanced Boiler Operator Certification

● International Union of Operating Engineers (IUOE) (class 2 – minimum

1-prefered) stationary engineer

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

Onsite Supervisor The Onsite Supervisor is considered a “Working Supervisor” and is an additional assigned duty usually to the Chief Engineer.

At a minimum, the resume shall address and contain ALL of the following:

a. The full name of the proposed supervisor.

b. A detailed description of the proposed candidate’s employment history for the previous five years.

c. The names and addresses of the companies for whom the proposed supervisor worked for the past five years, along with the names and telephone numbers of the immediate supervisors.

d. To be considered similar in the project experience for Onsite Supervisor, the resume SHALL provide details to demonstrate:

i.The Onsite Supervisor shall possess at least three years of recent (within the past seven years) experience in the successful Contract management and supervision of building mechanical operations and maintenance for buildings of the approximate size (86,000 Square Foot, multi story of building or both), complexity (Executive Offices, Multi-building facilities, multi tenant)and characteristics (historical, high efficiency) of the buildings to be covered by this Contract.

ii.The Onsite Supervisor must show the experience and ability to schedule maintenance and repair of equipment and systems; and manage a crew of tradesmen including electricians, HVAC, Chief Mechanics, General Maintenance Workers, and the knowledge and experience to supervise the repair and operation of phased electrical systems, BAS, HVAC (Boilers, Chillers, AHU’s) in commercial buildings.

fire protection and life safety systems and equipment, Service Request Desk Operation to include NCMMS (or similar type maintenance tracking software), facilities designated as Historic by the Historic Building Society and/or contain historic components.

e. The on-site supervisor is required to be fully conversant in English. (Ref. C.1.2.4)

Custodial Supervisor The Custodial Supervisor is defined as the supervisor having authority over all custodial work. The Custodial Supervisor performs responsible supervisory work involving the assignment and direct supervision of custodial employees in maintaining the cleanliness and sanitation of building interiors and exteriors, to include grounds maintenance, and related services. The Custodial Supervisor is also responsible for training new employees in proper custodial procedures for the use of manually operated tools, electrically-powered machines, cleaning compounds, solvents and chemicals. The Custodial Supervisor performs routine inspections and quality control for work performed by their staff.

The resume for the proposal Custodial Supervisor shall, at a minimum address ALL of the following items to be considered responsive to this position:

a. The full name of the proposed candidate.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

b. A detailed description of the proposed candidate’s employment history for the previous five years. The names and addresses of the companies for whom the proposed candidate worked for the past five years, along with the names and telephone numbers of the immediate supervisors. (At the Government’s discretion, GSA may call the individuals as references for the proposal individual.)

c. The on-site supervisor is required to be fully conversant in English. (Ref.

C.1.2.1)

d. Training Requirements: Each supervisory employee must maintain a current certification in Advanced Custodial Technician from the Cleaning Management Institute (CMI) or equivalent. The CO or their designee will approve any equivalent course.

Copies of the certification must be included with the resume. If training has not been completed as of the proposal date, the offeror shall provide a plan to complete the training. The training shall be conducted, at no additional expense to the Government, within 90 calendar days of Contract start date or new employee onboarding. The Contractor shall submit written certification to the CO or designee within five (5) business days of the completion of training for the position identified above.

e.To be considered similar in the project experience for Custodial Supervisor, provide details to demonstrate:

i. A minimum of 3 years of experience within the past 5 years managing and supervising custodial and grounds maintenance crews.

ii. A minimum of 3 years of experience within the past 5 years managing and related services in building(s) of similar size and complexity. Similar size and complexity for this contract is defined as 60,000 sq footage, multi-story floors, multiple buildings, executive offices, etc as applicable.

Lead HVAC Mechanic/Assistant Chief (trainee) {Note: this is an optional position and not in the CBA nor Wage Determination. This is an option for those contractors who wish to place an HVAC Mechanic in training for a future Chief position.} The HVAC Mechanic is defined as all personnel designated, to operate, maintain, and/or repair, or any combination of HVAC equipment or systems, works under the supervision of the Chief Engineer, and is in training for the Chief Position via the extra requirements below.

At a minimum, the resume shall address and contain ALL of the following:

a. The full name of the proposed candidate.

b. A detailed description of the proposed candidate’s employment history for the previous five years.

c. The names and addresses of the companies for whom the proposed LHVAC worked for the past five years, along with the names and telephone numbers of the immediate supervisors.

d. HVAC Mechanic must maintain a minimum of 16 hours of continuing education per year from either NATE, HVAC Excellence, or UA Star recognized provider programs.

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

e. Proposed personnel shall possess EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications or equivalent experience:

● North American Technician Excellence (NATE) HVAC Service Technician Certification

● HVAC Excellence Professional Level Certification

● UA Star HVAC Mastery Certification

● Union workers provide Journeyman certifications

f. Experience in the repair, operation, and preventative maintenance of:

● Perform required services for (commercial office building, Multi Building site, etc)

● Certification to operate and maintain mechanical, plumbing, BAS, HVAC (Boilers, Chillers, AHU’s) in commercial buildings.

● Certification or attestation of building automation control systems such as BAS, Niagra Tridium JACE, Public Address, and Computerized Lighting Systems

● Experience in operation and maintenance of architectural and structural systems, fixtures and equipment

g. In the first two years in this position, the following requirements will be met:

● Ability to operate and pull data from: BAS systems, NCMMS, operate and maintain-boilers, and chillers over 300 tons and other characteristics of the equipment to be operated and maintained under this Contract.

● Gain EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications or equivalent experience:

● N.A.P.E. Certification Air Conditioning III – Operations and Management (National Association of Power Engineers)

● Advanced Boiler Operator Certification

● International Union of Operating Engineers (IUOE) (class 2 – minimum

1-prefered) stationary engineer

● Supervisory training- this should be a formal training class.

HVAC Mechanic The HVAC Mechanic is defined as all personnel designated, to operate, maintain, and/or repair, or any combination of HVAC equipment or systems.

At a minimum, the resume shall address and contain ALL of the following:

a. The full name of the proposed candidate.

b. A detailed description of the proposed candidate’s employment history for the previous five years.

c. The names and addresses of the companies for whom the proposed project manager worked for the past five years, along with the names and telephone

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building numbers of the immediate supervisors.

d. HVAC Mechanic must maintain a minimum of 16 hours of continuing education per year from either NATE, HVAC Excellence, or UA Star recognized provider programs.

e. Proposed personnel shall possess EPA 608 Certification, A/C Refrigeration Operator Certification, and one or more of the following certifications or equivalent experience:

● North American Technician Excellence (NATE) HVAC Service Technician Certification

● HVAC Excellence Professional Level Certification

● UA Star HVAC Mastery Certification

● Union workers provide Journeyman certifications

f. Experience in the repair, operation, and preventative maintenance of:

● Perform required services for (commercial office building, Multi Building site, etc)

● Certification to operate and maintain mechanical, plumbing, BAS, HVAC (Boilers, Chillers, AHU’s) in commercial buildings.

● Certification or attestation of building automation control systems such as BAS, Niagra Tridium JACE, Public Address, and Computerized Lighting Systems

● Experience in operation and maintenance of architectural and structural systems, fixtures and equipment

General Maintenance Worker (GMW) Qualifications Requirements: High School Diploma or equivalent (GED).

Experience Requirements: The GMW is not an on-call position for after hour service calls.

This position must be able to follow instructions from supervisors or senior maintenance workers. General Maintenance Worker maintains, services, and conducts minor repairs on facilities, buildings, grounds, and equipment at various sites. Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, grounds, escorting and other duties assigned. Worker assists Maintenance Mechanics, HVAC Technicians and other workers with their tasks.

Administrative Support At a contract minimum, the Contractor must operate a service call and administrative support function on site (located at the Fort Smith Federal Building) during normal working hours (7:00 AM CST to 3:00 PM CST), to act as a central point of contact for the Government and building occupants to take service calls, track and maintain service call records in the NCMMS. This includes other service calls, inspections, and work order records from other building service providers such as Elevator Maintenance, Custodial Services, regardless if those services are covered under the subject contract. In addition, this includes service calls for work not under the scope of this contract (i.e.,performing a central service call desk function for the facilities, regardless of who is responsible for

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building responding to the service call.)

The contractor shall provide adequate administrative support to fulfill the functions listed below. The contractor shall provide (at a minimum) NCMMS functions as detailed below:

Print and issue work orders Close work orders Accept and input service calls and work orders from other service contractors Receive and process tenant service requests Update and maintain inventories Address GSALink spark data Create reports as requested.

Attend GSA training (usually on site or via computer online)

Minimum Qualifications:

Data input and database software (Maximo and/or NCMMS preferred) Work order tracking Word Processing software Customer Service

The Contractor will provide to the Contracting Officer the names, titles, e-mail addresses, and phone numbers of key personnel at time of award.

C.1.2.2 Authority The Contract Project Manager shall have complete authority to act for the Contractor in every detail during the term of the Contract, and shall have the authority to exercise financial expenditures and controls, accept notices of deductions, inspection reports and all other correspondence on behalf of the Contractor. This Contract requires onsite managerial supervision. The Contractor can fulfill this requirement by having the Contract Project Manager located onsite or having an additional Onsite Supervisor. If the Contractor decides that the requirement is to be filled with an Onsite Supervisor, the above requirements for Contract Project Manager shall be the same.

C.1.2.3 Communication Equipment The Contractor shall provide key operational personnel (Managers, Supervisors, and Mechanical Engineers, Mechanical Supervisors, Operating Engineers, Heating, Ventilation and Air Conditioning (HVAC) Mechanics) with portable electronic means to communicate with GSA for all work covered under this Contract (Work Orders, emergencies, status of projects). Outside of normal working hours, the Contractor shall maintain some designated form of communication with on-call staff to allow the CO or their designee to contact such on-call staff at any time for emergency response. Electronic communication methods are the following:

● Phone/Emails/Text messaging smartphone or tablet devices. The Contractor is responsible for all initial and monthly costs associated with the device(s). In areas where cellular service is unavailable, or unreliable, special exceptions shall be made by the CO or designee on a case-by-case basis. Such devices shall be on the list of

Solicitation 47PH0223R0004 John Paul Hammerschmidt Federal Building Fayetteville, AR and Judge Isaac C. Parker Federal Building

GSA- approved devices and are to be processed through GSA’s procedures for remote mobile…