47PG0120R0003 02 25 2020 Sioux City Solicitation.pdf

GSA Heartland Region

SOLICITATION NUMBER: 47PG0120R0003

SERVICE: JANITORIAL AND RELATED SERVICES

LOCATION(S): THE FEDERAL BUILDING AND U.S. COURTHOUSE

320 6TH STREET

SIOUX CITY, IA 51102

PERIOD OF PERFORMANCE: OCTOBER 1, 2020 – SEPTEMBER 30, 2021

SOLICITATION ISSUE DATE: FEBRUARY 25, 2020

SITE VISIT DATES: MARCH 03, 2020 @ 9:00 A.M. CST;

MARCH 05, 2020 @ 9:00 A.M. CST

QUESTIONS DUE: MARCH 06, 2020 BY 2:00 P.M. CST

OFFER RECEIPT DATE/TIME: MARCH 26, 2020 AT 2:00 P.M. CST

PROPERTY OF THE UNITED STATES GOVERNMENT, COPYING, DISSEMINATION OR DISTRIBUTION OF THIS SPECIFICATION TO UNAUTHORIZED USERS IS PROHIBITED. DO NOT REMOVE THIS NOTICE. PROPERLY DESTROY DOCUMENTS WHEN NO LONGER NEEDED.

NOTICE CONCERNING SOLICITATION

THIS REQUEST FOR PROPOSALS IS ISSUED AS A SET-ASIDE FOR WOMEN-OWNED SMALL

BUSINESS (WOSB)

NAICS CODE: 561720

SBA SIZE STANDARD: $19.5 Million

GENERAL SERVICES ADMINISTRATION’S MISSION

GSA's mission is to use expertise to provide innovative solutions for our customers in support of their missions and by so doing foster an effective, sustainable, and transparent government for the American people.

PERFORMANCE BASED SPECIFICATION

This is a performance-based solicitation. The Government’s requirements are expressed in the form of the minimum quality standard to be met. The Contractor is to determine the optimal work schedule, resource allocations and performance methods. Therefore, it is strongly advised that you review the complete solicitation so that you are aware of all the terms and conditions.

SHALL vs. MUST Throughout this solicitation, the terms “shall” and “must” are used. “Shall” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” and “must” have the same meaning.

SITE VISIT

Tours will be given at the Federal Building and U.S. Courthouse, 320 6th Street, Sioux City, Iowa. The Offerors shall determine any conditions that affect the work and make a thorough site investigation before submitting an offer.

Submittal of an offer shall be evidence the offeror has complied with all of the foregoing. No allowances will be made for failure to avail oneself of such information. See Section L.

ACQUISITION BUDGET

The annual budgeted amount for this acquisition has been established at $130,500.00/yr - $145,000.00/yr.*

Interested vendors: The budgeted amount provided is for your informational purposes only. Offerors are not precluded from submitting a price that is outside the budgeted range provided by the government, nor is the government precluded from making an award which is outside the budgeted range. Offerors are to submit a competitive price that is commensurate with the requirements of the contract, which can be higher or lower than the budget range provided by the government. The budget range is being provided in an effort to assist you in formulating solutions that meet our requirements and our budget.

*The budgeted amount includes only what is described in the solicitation as “standard services,” which will be included in your proposed monthly price. All “above standard services” or “additional service CLINs” are not included in the government-developed budget range.

TABLE OF CONTENTS

Contents/Title Page

A. SOLICITATION/CONTRACT FORM 01

B. SERVICES, ORDERING AND PRICES 03

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 09

D. PACKAGING & MARKING 37

E. INPECTION & ACCEPTANCE 38

F. DELIVERIES OR PERFORMANCE 39

G. CONTRACT ADMINISTRATION DATA 40

H. SPECIAL CONTRACT REQUIREMENT 46

I. CONTRACT CLAUSES 53

J. LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS 87

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS

OF BIDDERS/OFFERORS 102

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS 121

M. EVALUATION FACTORS FOR AWARD 126

SECTION B – SUPPLIES OR SERVICES AND PRICES

B.1 DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment necessary to provide custodial and related services as described herein. The Contractor shall plan, schedule, coordinate, and assure effective performance of all services. The contractor will provide janitorial and related services in accordance with the requirements of this solicitation at the Federal Building and U.S. Courthouse, 320 6th Street, Sioux City, IA effective October 1, 2020.

This is a performance-based solicitation. These performance-based specifications express the Government’s requirement in the form of the minimum quality standards to be met. Offerors must determine the optional work schedule, frequency, and resource allocation and performance methods. Carefully review the complete solicitation so that you are aware of all the terms and conditions. The terms janitorial and custodial are interchangeable within this contract. The Government may, at any time, add other building(s), equipment, or work to this contract. All changes are negotiated.

B.2 SCHEDULE OF SERVICES

Base Year – 10/01/2020 – 09/30/2021 Option I – 10/01/2021 – 09/30/2022 Option II – 10/01/2022 – 09/30/2023 Option III – 10/01/2023 – 09/30/2024 Option IV – 10/01/2024 – 09/30/2025

BID/OFFER FOR SERVICES – BASE YEAR

CLIN DESCRIPTION PRICE/UNIT

Standard Services

0001 Price per month to provide Standard janitorial and related services described herein. $__________/month

Above Standard Services (these services are not included in the standard monthly price and will be ordered as necessary by CO/COR to fulfill the Government's intermittent need for services)

0002 Price per man hour for additional regular services for productive $__________/hour

0003 Price per man hour for additional overtime services for productive $__________/hour

0004 Price per man hour for additional regular services for supervisor $__________/hour

0005 Price per man hour for additional overtime services for supervisor $__________/hour

0006 Price to wash Interior windows (all windows) $__________/job

0007 Price to wash Exterior windows (all windows) $__________/job

0008 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

0009 Carpet Shampoo (Dry Method - minimum 500 SF) $__________/sf

0010 Carpet Shampoo (Bonneting - minimum 500 SF) $__________/sf

0011 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

0012 Strip/Refinish hard floors $__________/sf

0013 Deliver & spread ice melt $__________/job

0014 Clear walks and pedestrian areas by application of ice melt/calcium chloride $__________/job

0015 Vehicle equipped with driver and blade $__________/job

0016 Removal from entrances, steps, landings, approaches, sidewalks $__________/hour

0017 Chip ice from entrances, steps, landings, approaches, sidewalks $__________/hour

0018 Parking lot sweep and sand removal $__________/hour

0019 Price to provide additional exterior trash pickup $__________/pickup

0020 Price to provide additional pickup of recyclables $__________/pickup

0021 Parking lot sweep and sand removal $__________/job

BID/OFFER FOR SERVICES – OPTION I

1001 Price per month to provide Standard janitorial and related services described

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

1002 Price per man hour for additional regular services for productive $__________/hour

1003 Price per man hour for additional overtime services for productive $__________/hour

1004 Price per man hour for additional regular services for supervisor $__________/hour

1005 Price per man hour for additional overtime services for supervisor $__________/hour

1006 Price to wash Interior windows (all windows) $__________/job

1007 Price to wash Exterior windows (all windows) $__________/job

1008 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

1009 Carpet Shampoo (Dry Method - minimum 500 SF) $__________/sf

1010 Carpet Shampoo (Bonneting - minimum 500 SF) $__________/sf

1011 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

1012 Strip/Refinish hard floors $__________/sf

1013 Deliver & spread ice melt $__________/job

1014 Clear walks and pedestrian areas by application of ice melt/calcium chloride $__________/job

1015 Vehicle equipped with driver and blade $__________/job

1016 Removal from entrances, steps, landings, approaches, sidewalks $__________/hour

1017 Chip ice from entrances, steps, landings, approaches, sidewalks $__________/hour

1018 Parking lot sweep and sand removal $__________/hour

1019 Price to provide additional exterior trash pickup $__________/pickup

1020 Price to provide additional pickup of recyclables $__________/pickup

1021 Parking lot sweep and sand removal $__________/job

BID/OFFER FOR SERVICES – OPTION II

2001 Price per month to provide Standard janitorial and related services described

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

2002 Price per man hour for additional regular services for productive $__________/hour

2003 Price per man hour for additional overtime services for productive $__________/hour

2004 Price per man hour for additional regular services for supervisor $__________/hour

2005 Price per man hour for additional overtime services for supervisor $__________/hour

2006 Price to wash Interior windows (all windows) $__________/job

2007 Price to wash Exterior windows (all windows) $__________/job

2008 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

2009 Carpet Shampoo (Dry Method - minimum 500 SF) $__________/sf

2010 Carpet Shampoo (Bonneting - minimum 500 SF) $__________/sf

2011 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

2012 Strip/Refinish hard floors $__________/sf

2013 Deliver & spread ice melt $__________/job

2014 Clear walks and pedestrian areas by application of ice melt/calcium chloride $__________/job

2015 Vehicle equipped with driver and blade $__________/job

2016 Removal from entrances, steps, landings, approaches, sidewalks $__________/hour

2017 Chip ice from entrances, steps, landings, approaches, sidewalks $__________/hour

2018 Parking lot sweep and sand removal $__________/hour

2019 Price to provide additional exterior trash pickup $__________/pickup

2020 Price to provide additional pickup of recyclables $__________/pickup

2021 Parking lot sweep and sand removal $__________/job

BID/OFFER FOR SERVICES – OPTION III

3001 Price per month to provide Standard janitorial and related services described

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

3002 Price per man hour for additional regular services for productive $__________/hour

3003 Price per man hour for additional overtime services for productive $__________/hour

3004 Price per man hour for additional regular services for supervisor $__________/hour

3005 Price per man hour for additional overtime services for supervisor $__________/hour

3006 Price to wash Interior windows (all windows) $__________/job

3007 Price to wash Exterior windows (all windows) $__________/job

3008 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

3009 Carpet Shampoo (Dry Method - minimum 500 SF) $__________/sf

3010 Carpet Shampoo (Bonneting - minimum 500 SF) $__________/sf

3011 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

3012 Strip/Refinish hard floors $__________/sf

3013 Deliver & spread ice melt $__________/job

3014 Clear walks and pedestrian areas by application of ice melt/calcium chloride $__________/job

3015 Vehicle equipped with driver and blade $__________/job

3016 Removal from entrances, steps, landings, approaches, sidewalks $__________/hour

3017 Chip ice from entrances, steps, landings, approaches, sidewalks $__________/hour

3018 Parking lot sweep and sand removal $__________/hour

3019 Price to provide additional exterior trash pickup $__________/pickup

3020 Price to provide additional pickup of recyclables $__________/pickup

3021 Parking lot sweep and sand removal $__________/job

BID/OFFER FOR SERVICES – OPTION IV

4001 Price per month to provide Standard janitorial and related services described

Above Standard Services (these services are not included in the standard monthly price and will be ordered as

4002 Price per man hour for additional regular services for productive $__________/hour

4003 Price per man hour for additional overtime services for productive $__________/hour

4004 Price per man hour for additional regular services for supervisor $__________/hour

4005 Price per man hour for additional overtime services for supervisor $__________/hour

4006 Price to wash Interior windows (all windows) $__________/job

4007 Price to wash Exterior windows (all windows) $__________/job

4008 Price for Venetian Blind Washing (includes removal and re-hanging) $__________/blind

4009 Carpet Shampoo (Dry Method - minimum 500 SF) $__________/sf

4010 Carpet Shampoo (Bonneting - minimum 500 SF) $__________/sf

4011 Carpet Shampoo (Extraction - minimum 500 SF) $__________/sf

4012 Strip/Refinish hard floors $__________/sf

4013 Deliver & spread ice melt $__________/job

4014 Clear walks and pedestrian areas by application of ice melt/calcium chloride $__________/job

4015 Vehicle equipped with driver and blade $__________/job

4016 Removal from entrances, steps, landings, approaches, sidewalks $__________/hour

4017 Chip ice from entrances, steps, landings, approaches, sidewalks $__________/hour

4018 Parking lot sweep and sand removal $__________/hour

4019 Price to provide additional exterior trash pickup $__________/pickup

4020 Price to provide additional pickup of recyclables $__________/pickup

4021 Parking lot sweep and sand removal $__________/job

B.3 INFORMATION FOR PRICE ADJUSTMENTS

You are required to submit the following data. This information will be used in computing price adjustments for options under 52.222-43, Fair Labor Standards Act and Service Contract Act – Price Adjustment.

(Please note that clause 52.222-43 only applies to non-supervisory categories of employees). When computing your bid, what were the payroll tax rates?

1. Social Security Rate (FICA) %

2. Unemployment Rate (SUTA) %

3. Workmen’s Compensation %

4. Other (please identify) %

NOTE: In your base bid/offer, do not include any allowance for any contingency to cover increased costs for which adjustments contained in Clause 52.222-43 – Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contract) (May 2014). An updated Department of Labor Wage Determination will be incorporated into the contract annually at the anniversary of the performance start date.

Offerors shall price the option requirement for the four (4) additional twelve month periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U. S.

Department of Labor, for the initial twelve month period of performance will apply to the four (4) additional twelve month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve month period of performance are outlined in Section I, Wage Determination Number 2015-5007 Revision 12, dated December 23, 2019. You must quote a price for the initial 12 month period as well as all option period in order to be considered for award. A single award will be made. Therefore, Offerors must submit a price on all line items to be considered for award.

B.4 MAXIMUM ORDER VALUE

The maximum order value (total for the base and all option periods through September 30, 2025) of any contract award as a result of this solicitation is approximately 750K.

B.5 COST CLASSIFICATION

Offerors are required to list cost elements of their monthly price proposal for janitorial and related services as indicated below and defined in this contract’s specifications. Costs listed below are elements of the “standard services” or monthly price only. This is not to be considered as an alternative proposal.

The following costs are required for the Government evaluation purposes only.

Cost Element Base Year Option I Option II Option III Option IV Labor Hours (Count) Regular Overtime Supervisor(s) Labor Cost ($) Regular Overtime Supervisor(s) Supply Cost Equipment Cost Uniform Cost Subcontracts/Other Window Washing Blind Washing Carpet Shampoo Strip & Refinish Snow Removal Pest Management Trash Removal Landscaping Recycling Removal G&A Profit

Total

SECTION C – DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above standard services are not included in the standard monthly price. Above standard services shall be ordered by the CO/COR, as needed, to fulfill the Government’s intermittent need for services. Contractor prices shall include all applicable labor, materials, supplies, training/certifications, equipment supervision, and management. The contractor is not authorized to divert their workforce in order to fulfill orders for above standard work.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to the ‘Federal Requirements’ section for a list of environmentally sustainable attributes and certifying entities.

C.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

C.1.0.11 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

Improving energy efficiency and reductions in greenhouse gas emissions.

Reducing water consumption intensity.

Acquiring green products and services.

Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

Implementing cost-effective waste prevention and recycling programs.

Increasing diversion of solid/trash waste.

C.1.0.12 GSA Green Purchasing Program (GPP) The GPP which includes the green purchasing plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.13 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupants’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.14 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.15 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.16 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.17 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.18 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Work Statement (PWS).

C.1.0.19 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

C.1.0.20 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.21 Service Calls Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etc.

C.1.0.22 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.23 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services with a Performance-based Work Statement (PWS) for janitorial and related services for the Federal Building and U.S. Courthouse, 320 6th Street, Sioux City, IA. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of November 2019, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

C.2.0 The Contractor Shall

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

Implement an effective Quality Control Plan (QCP).

Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971- 05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

C.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of 5:00 a.m. and 10:00 p.m. The hours shall not be changed unless authorized by the CO or their designee.

C.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect. It is also the Contractor’s responsibility to verify vacant space in the facility.

C.3 GREEN CLEANING

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint.

With the exception of the mandatory products specified in Section C.4.1, ‘Key Sustainable Products (KSPs) Standards’ the Contractor shall give preference to environmentally sustainable supplies and products. For the purpose of this specification, environmentally sustainable shall include, but not be limited to:

EPA’s Environmentally Preferable Purchasing List.

Recycled content composition as specified in Section J or the Comprehensive Procurement Guideline

(CPG) items and their associated Recovered Materials Advisory Notices (RMANs), which ever has the greater recycled content.

Concentrated and ready-to-use cleaning chemicals (spray bottles must be labeled with the contents) that use ecologically sound packaging and are phosphate-free, non-corrosive, non-combustible, nonpoisonous, non-reactive, and non-aerosol; contain no carcinogens, mutagens or teratogens; contain no ozone-depleting substances; and are bio-based and fully biodegradable. Such products shall have lower toxicity, and reduced potential for skin, eye, and, respiratory irritation than comparable products used for the same purpose and shall contain no unnecessary dyes or fragrances.

3rd party certification such as ‘Green Seal’ Certified and/or ‘Safer Choice’.

United States Department of Agriculture (USDA) bio-based designation.

Floor finishes and floor maintenance products that are free of metals, such as zinc, arsenic, lead, cadmium, cobalt, chromium, mercury, nickel, or selenium.

SDS Sheets The Contractor shall furnish to the CO or their designee all Safety Data Sheets (SDS). All new products used during the life of the contract must have SDS provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes. These requirements shall include those identified in Executive Order 13423.

The Contractor shall maintain the SDS in a location accessible to all employees (in accordance with 29 CFR §1910.1200) and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee on request.

C.4 SUSTAINABLE PRODUCTS

The Contractor shall use safe and environmentally friendly products as references throughout this specification.

Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water and other resources. Contractor shall select and track cleaning products and materials purchases as described herein.

C.4.0 Sustainable Product Standards In the performance of this contract, the contractor shall purchase and use, to the greatest extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

Key sustainable products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation at https://sftool.gov/greenprocurement for a partial list of products that comply with the KSP standards.

Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S. Department of Agriculture (USDA) Bio-Preferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy's EnergyStar or Federal Energy Management Program

(FEMP).

o When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement

Guidelines (CPG) and USDA designated in the Bio-Preferred Program and all other factors (such as price, performance, and availability) being equal, the Contractor shall select the CPG item.

o For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the Bio-Preferred Program products over products with other sustainable attributes. Visit (http://www.biopreferred.gov/), o For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm).

o Contractor shall also ensure that (a) Green cleaning products and processes are complaint with the Guiding Principles for Sustainable Existing Buildings. (b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval. (c) Products meet the American Society of Testing Materials (ASTM) standards. (d) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.4.1 Key Sustainable Products (KSPs) Use of the listed KSPs is mandatory for all contracts and task orders and contractors are required to provide submittals demonstrating compliance (see subsection C.4.1.2 below). These KSPs were selected to simplify compliance with the various statutes and executive orders that require products purchased for use in the performance of this contract include products that are recycled content, biobased, non-ozone depleting, less-toxic alternatives, energy-efficient, water-efficient, and meet environmental standards recommended by EPA or adopted by voluntary consensus standards bodies. Mandatory KSPs and their associated standards follow:

Wastebasket liners 24” x 33” or smaller

≥ 20% post-consumer recycled content OR UL 126 (formerly CCD 126)

Paper towels 100% total recycled content, including ≥ 50% post-consumer recycled content OR Green Seal (GS-1)

Bathroom tissue 100% total recycled content, including ≥ 25% post-consumer recycled content OR Green Seal (GS-1)

Hand Soap USDA BioPreferred AND ONE OF THE FOLLOWING:

EPA Safer Choice or Green Seal (GS-41) or UL 2784 (formerly EcoLogo 104)

Multipurpose cleaner EPA Safer Choice or Green Seal (GS-37) or EcoLogo (UL 2759)

C.4.1.2 Proof of Compliance For each Key Sustainable Product used in the performance of this contract, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the KSP standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne catalog website https://www.abilityone.com/OA_HTML/ibeCZzpHome.jsp?sitex=10020:22372:US)

C.4.1.3 Exemptions Exemptions may apply when Key Sustainable Products meeting the required standards, or recycle content product material that meet or exceed the EPA recovered material content guidelines, are not available because the item cannot be acquired—

(i) Competitively within a reasonable time frame;

(ii) Meeting reasonable performance standards; or

(iii) At a reasonable price.

The Contractor shall provide the Contracting Officer a short written justification for any proposed exemption; the justification shall be made a part of the permanent contract file.

C.4.2 Green Cleaning Plan The Contractor shall submit a green cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and green cleaning quality control processes.

C.5 STANDARD SERVICES

C.5.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.

C.5.1.0 Performance Standards The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s ‘Quality Assurance Surveillance Plan

(QASP).’

C.5.1.1 Floor Care The Contractor shall provide a floor maintenance schedule to the CO/COR

Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull or pitted appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary.

These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers) shall not be used to clean any other areas.

Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices.’ The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results.

Granite, Terrazzo and Marble Floors: All applicable floor areas shall be maintained in accordance with industry standards, including the black edges, and the standard identified in the Contractor ‘Quality Control Plan.’

Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices.

UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON

ACBM FLOORING.

Finishing Floors: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment.

Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

All hard floors in common areas shall be stripped and refinished, at a minimum, of 1X annually.

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

C.5.1.2 Carpets and Rugs Build-up, spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets.

All carpet in common areas shall be shampooed, at a minimum, of 1X annually.

The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions.

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label

Vacuum’ Program.’

C.5.1.3 Floor Mats and Runners The Government shall furnish all mats and runners.

Mats and runners shall be laid out as specified by the CO/COR at main entrances, main lobbies, and main and secondary corridors at all times. Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions. Mats and runners shall be stored in accordance with the ANSI/ASEE A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines.’

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather mats and runners are used, the mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.5.1.4 Restrooms, Shower Rooms, Locker Rooms, Break Room and Holding Cells All areas shall be cleaned using a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustations. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, bodily fluids and waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt.

Restrooms shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Judge’s Private restrooms: The Contractor will be responsible for furnishing and maintaining a clean supply of white soft and absorbent terry cloth towels (16” x 24”) in private restrooms. All soiled towels are to be removed and replaced. Roll towels may be substituted for cotton hand towels only upon the request of a Judge for his/her restroom.

Dispensers: The Contractor shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense.

Floors: The quality standard for providing standard service is the same as that described in Section C.5.1.1. ‘Floor Care.’

Receptacles: The Contractor shall provide receptacles. The Contractor shall empty, clean, sanitize all sanitary napkin and waste receptacles and replace the interior collection bags. Disposal of waste shall be treated the same as

Blood Borne Pathogens as specified in 29 CFR §1910.1030 (http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html).

C.5.1.5 Fixtures All fixtures and surfaces, including washbasins, urinals, modesty panels, toilets, shower stalls, etc., shall be cleaned with no dust, spots, soiled substances, discoloration, mold, build-up, or excess moisture.

Drinking Fountains: All fountains shall be free of dirt, buildup, watermarks, and all other debris or encrustation. As part of the regular cleaning regimen, all fountains shall be sanitized and present a lustrous appearance.

C.5.1.6 Surfaces All surfaces shall be free of dust, dirt, oil spots, buildup, splashes and smudges. Surfaces should be damp mopped or wiped with a germicidal cleaner.

Metal, Brass and Woodwork: All surfaces, including corners, crevices, moldings, ledges, hand rails, grills, doors, door knobs, door frames, kick plates, etc., shall be free of dust, streaks, spots, hand marks, oil, smudges, dirt, soiled substances, encrustation, and buildup.

Glass Cleaning: All glass, clear partitions, mirror surfaces, bookcases, plate glass and other glass, 70” and below, shall be cleaned and free of dirt, dust, streaks, smudges, watermarks, spots, grime, and shall not be cloudy. There shall be no water spots on the glass or adjacent fixtures or furniture.

C.5.1.7 Walls All wall surfaces shall be free of smudges, marks, dirt, and spots. Cleaning shall not cause discoloration.

C.5.1.8 High Cleaning High Surfaces: Surfaces between 70 inches and above shall be cleaned and free of dirt, dust, and cobwebs. Where glass is present, both sides shall be clean and free of streaks. This does not include the removal of vents, tiles, or fixtures.

C.5.1.9 Dusting Surfaces shall be cleaned to dust free. Micro-fiber cloth, damp cloth, or backpack vacuum with dusting tool shall be the preferred methods used.

C.5.1.10 Trash, Wastebaskets and Ash Receptacles All trash shall be collected and removed to a location designated by the CO/COR. Trash containers shall be emptied and cleaned, odor-free, and free of dirt, dust, debris, residue, and spilled material. Plastic liners for refuse containers shall be the appropriate size for the can, with no more than a 2” overhang. Liners shall not be torn, worn, or contain residue. All ash receptacles shall be cleaned and free of dust, ashes, odors, tar, streaks, and tobacco residue.

The Contractor shall notify the CO/COR of any item or material identified by the Environmental Protection Agency (EPA) and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste observed in the trash receptacles. Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries as specified in 40 CFR § 260-273.

C.5.1.11 Recyclables The Contractor shall provide all labor, and the means to collect and transport recyclable materials from recycling bins and containers located throughout the building to storage and loading areas as designated by the CO or their designee and as described in Section 10.2.0. ‘Recycling.’

C.5.1.12 Elevators and Stairways Door Tracks: Tracks shall be clean and free of dirt, debris, built up, grime, dust, smudges, etc.

Car Surfaces, interior/exterior: All surfaces shall be clean and free of finger marks, smudges, buildup, splashes and spills. Car floors shall be free of removable spots, buildup, splashes, dirt, and debris. Floors requiring a finish shall be maintained at a high luster.

Exposed Surfaces, Treads, Risers and Landings: Stairways, escalators, entrances, landings, railings, risers, ledges, grills, doors, radiators, and surrounding areas shall be free of dirt, dust, spills, splashes, buildup and debris.

C.5.1.13 Plate Glass All interior glass, including lobby/entrance glass, shall be clean and free of dirt, grime, streaks, splashes, finger marks, moisture, and shall not be cloudy or have water marks.

C.5.1.14 Window Washing All windows shall be clean and free of dirt, grime, streaks, moisture, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of glass shall be wiped free of drippings and other watermarks.

All windows shall be cleaned 1X annually, at a minimum, as a standard service.

Cleaning of interior and exterior windows shall be strategically coordinated, to maximize cost effective operations or as directed by the CO/COR. The Contractor shall comply with ANSI/IWCA I-14.1, and all Federal, State and local regulations.

C.5.1.15 Shades Blinds and Coverings All blinds, coverings, treatments, cord tapes and valances shall be spot cleaned and free of dust and spots. Contractor shall report any coverings that are damaged or malfunctioning to the CO/COR for repair or replacement.

Cleaning of drapes or unique coverings, shade and blind washing are not standard services.

C.5.1.16 Courts and Jury Rooms In court and jury rooms and judge’s chambers thoroughly dust all horizontal and vertical surfaces of furniture and clean desktops. Thoroughly vacuum rugs and sweep floors. The Contractor will be responsible for furnishing and maintaining a clean supply of white soft and absorbent terry cloth towels (15”X24”) in Judge’s private restrooms. All soiled towels are to be removed and replaced. Roll towels may be substituted for cotton hand towels only upon the request of the Judge for his/her restroom.

C.5.1.17 Policing Inside Areas All indoor building areas shall be free of papers, trash, litter, etc.

C.5.1.18 Concessions Areas All furniture and surfaces in public concessions areas, such as vending areas, seating areas, break rooms, etc., shall be clean, sanitized, and free of spills, food crumbs, spots, smudges, marks, and soil. Floors shall be cleaned and maintained in accordance with the ‘Floor Care’ section.

C.5.1.19 Postal Space Postal space areas include areas such as service and box lobbies, mailrooms, swing rooms, work rooms, restrooms, locker rooms, supply…