RAY_Solicitation_2019_03_11.pdf

GSA Heartland Region

SOLICITATION NUMBER: 47PG0119R0001

SERVICE: JANITORIAL AND RELATED SERVICES

LOCATION(S): THE ROBERT A. YOUNG FEDERAL BUILDING

1222 SPRUCE STREET

ST. LOUIS, MISSOURI 63103-2809

PERIOD OF PERFORMANCE: AUGUST 1, 2019 – JULY 31, 2020

SOLICITATION ISSUE DATE: MARCH 11, 2019

SITE VISIT DATES: MARCH 19, 2019 @ 9:00 A.M. CST;

MARCH 20, 2019 @ 9:00 A.M. CST

QUESTIONS DUE: MARCH 22, 2019 BY 2:00 P.M. CST

OFFER RECEIPT DATE/TIME: APRIL 10, 2019 AT 2:00 P.M. CST

THIS REQUEST FOR PROPOSALS IS ISSUED AS A TOTAL SET-ASIDE FOR WOMEN OWNED

SMALL BUSINESS

Brief Description and Location of Work: The Contractor shall provide all management, supervision, labor, materials, supplies and equipment necessary to provide custodial and related services as described herein. The Contractor shall plan, schedule, coordinate, and assure effective performance of all services. The contractor will provide janitorial and related services in accordance with the requirements of this solicitation at the Robert A.

Young Federal Building, 1222 Spruce Street, St. Louis, Missouri.

PROPERTY OF THE UNITED STATES GOVERNMENT, COPYING, DISSEMINATION OR DISTRIBUTION OF THIS SPECIFICATION TO UNAUTHORIZED USERS IS PROHIBITED. DO NOT REMOVE THIS NOTICE. PROPERLY DESTROY DOCUMENTS WHEN NO LONGER NEEDED.

NOTICE CONCERNING SOLICITATION

NAICS CODE: 561720

SBA SIZE STANDARD: $18 Million

THIS REQUEST FOR PROPOSALS IS ISSUED AS A SET-ASIDE FOR WOMEN-OWNED SMALL

BUSINESS (WOSB)

GENERAL SERVICES ADMINISTRATION’S MISSION

GSA's mission is to use expertise to provide innovative solutions for our customers in support of their missions and by so doing foster an effective, sustainable, and transparent government for the American people.

PERFORMANCE BASED SPECIFICATION

This is a performance-based solicitation. The Government’s requirements are expressed in the form of the minimum quality standard to be met. The Contractor is to determine the optimal work schedule, resource allocations and performance methods. Therefore, it is strongly advised that you review the complete solicitation so that you are aware of all the terms and conditions.

SHALL vs. MUST Throughout this solicitation, the terms “shall” and “must” are used. “Shall” and “must” denote the imperative.

They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” and “must” have the same meaning.

SITE VISIT

Tours will be given at the Robert A. Young (RAY) Federal Building. The Offerors shall determine any conditions that affect the work and make a thorough site investigation before submitting an offer.

Submittal of an offer shall be evidence the offeror has complied with all of the foregoing. No allowances will be made for failure to avail oneself of such information. See Section L.

ACQUISITION BUDGET

The annual budgeted amount for this acquisition has been established at $1,500,000.00/yr - $1,700,000.00/yr.*

Interested vendors: The budgeted amount provided is for your informational purposes only. Offerors are not precluded from submitting a price that is outside the budgeted range provided by the government, nor is the government precluded from making an award which is outside the budgeted range. Offerors are to submit a competitive price that is commensurate with the requirements of the contract, which can be higher or lower than the budget range provided by the government. The budget range is being provided in an effort to assist you in formulating solutions that meet our requirements and our budget.

*The budgeted amount includes only what is described in the solicitation as “standard services,” which will be included in your proposed monthly price. All “above standard services” or “additional service CLINs” are not included in the government-developed budget range.

TABLE OF CONTENTS

Contents/Title Page

A. SOLICITATION/CONTRACT FORM 01

B. SERVICES, ORDERING AND PRICES 03

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK 13

D. PACKAGING & MARKING 48

E. INPECTION & ACCEPTANCE 49

F. DELIVERIES OR PERFORMANCE 50

G. CONTRACT ADMINISTRATION DATA 51

H. SPECIAL CONTRACT REQUIREMENT 57

I. CONTRACT CLAUSES 64

J. LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS 102

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS 119

OF BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS 137

M. EVALUATION FACTORS FOR AWARD 140

SECTION B – SUPPLIES OR SERVICES AND PRICES

B.1 DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment necessary to provide custodial and related services as described herein. The Contractor shall plan, schedule, coordinate, and assure effective performance of all services. The contractor will provide janitorial and related services in accordance with the requirements of this solicitation at the Robert A. Young Federal Building, 1222 Spruce Street, St. Louis, MO effective August 1, 2019.

This is a performance-based solicitation. These performance-based specifications express the Government’s requirement in the form of the minimum quality standards to be met. Offerors must determine the optional work schedule, frequency, and resource allocation and performance methods. Carefully review the complete solicitation so that you are aware of all the terms and conditions. The terms janitorial and custodial are interchangeable within this contract. The Government may, at any time, add other building(s), equipment, or work to this contract. All changes are negotiated.

B.2 SCHEDULE OF SERVICES

BID/OFFER FOR STANDARD SERVICES – BASE YEAR (08/01/2019 – 07/31/2020)

CLIN UNIT ITEM DESCRIPTION #UNITS UNIT PRICE/UNIT

0001 Price per month to provide standard janitorial and related services described herein: 1 MO $

**This price should not include agency specialized cleaning requirement for MEPS, USCG, FPS, ICE/ERO and DCMA under Section C.5.1.22.

AGENCY SPECIALIZED CLEANING (See Section C.5.1.22)

0002 MEPS Additional Cleaning 1 MO $

0003 US Coast Guard Additional Cleaning 1 MO $

0004 FPS Additional Cleaning 1 MO $

0005 ICE/ERO Additional Cleaning 1 MO $

0006 DCMA Additional Cleaning 1 MO $

BID/OFFER FOR ABOVE STANDARD SERVICES

Quote a price per man-hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be place orally when the amount of the order totals $2,500 or less or in the event of an emergency. All orders that exceed $2,500 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using government standards), the maximum number of hours for which the contractor will be compensated. Orders of $2,500 or less may be processed using the government Credit Card. Individual orders for additional services (other than Additional Periodic Cleaning) involving more than 100 hours will only be issued with the consent of the Contractor. The total number of hours of additional service ordered during the twelve-month period shall not exceed 500 hours.

This additional services provision is intended to be used to satisfy the Government’s short-term nonrecurring needs for service. Should a continuing need for additional service arise a contract modification will be negotiated pursuant to the “Contract Terms and Conditions” clause contained in the Section I.

The supervisor or alternate shall be available with support staff to provide emergency response after normal working hours as stated above. Some weekend work may be required as tenant agency needs arise. The COR will notify the Contractor of these needs, as soon as possible.

0007 Quote a price per man-hour for additional regular services for productive. 1 HR $

0008 Quote a price per man-hour for additional overtime services for productive. 1 HR $

0009 Quote a price per man-hour for additional regular services for supervisor. 1 HR $

0010 Quote a price per man-hour for additional overtime services for supervisor. 1 HR $

TRASH CONTAINER/PICKUP

0011 Price to provide additional exterior trash pickup

– 40 CY container 1 PICKUP $

0012 Provide 40 Cubic Yard container, then haul away 1 JOB $

0013 Price to provide additional pickup of recyclables

- 2CY container 1 PICKUP $

WINDOW/FABRIC SHADE CLEANING

0014 Price to wash interior windows 1 JOB $

0015 Price to wash exterior windows 1 JOB $

0016 Price for fabric shade cleaning, includes removal and rehanging 1 SHADE $

Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation - includes removal and re-hanging)

CARPET SHAMPOOING (Minimum of 500 sq. ft)

0017 Dry Method 1 SF $

0018 Bonneting 1 SF $

0019 Extraction 1 SF $

STRIP REFINISH FLOORS

0020 Strip/Refinish hard floors 1 SF $

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

BID/OFFER FOR STANDARD SERVICES – OPTION I (08/01/2020 – 07/31/2021)

1001 Price per month to provide standard janitorial

**This price should not include agency specialized cleaning requirement for MEPS, USCG, FPS, ICE/ERO and

AGENCY SPECIALIZED CLEANING (See Section C.5.1.22)

1002 MEPS Additional Cleaning 1 MO $

1003 US Coast Guard Additional Cleaning 1 MO $

1004 FPS Additional Cleaning 1 MO $

1005 ICE/ERO Additional Cleaning 1 MO $

1006 DCMA Additional Cleaning 1 MO $

BID/OFFER FOR ABOVE STANDARD SERVICES

Quote a price per man-hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be place orally when the amount of the order totals $2,500 or less or in the event of an emergency. All orders that exceed $2,500 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using government standards), the maximum number of hours for which the contractor will be compensated. Orders of $2,500 or less may be processed using the government Credit Card. Individual orders for additional services (other than Additional Periodic Cleaning) involving more than 100 hours will only be issued with the consent of the Contractor. The total number of hours of additional service ordered during the twelve-month period shall not exceed 500 hours.

This additional services provision is intended to be used to satisfy the Government’s short-term nonrecurring needs for service. Should a continuing need for additional service arise a contract modification will be negotiated pursuant to the “Contract Terms and Conditions” clause contained in the Section I.

The supervisor or alternate shall be available with support staff to provide emergency response after normal working hours as stated above. Some weekend work may be required as tenant agency needs arise. The COR will

1007 Quote a price per man-hour for additional regular services

1008 Quote a price per man-hour for additional overtime services for productive. 1 HR $

1009 Quote a price per man-hour for additional regular services for supervisor. 1 HR $

1010 Quote a price per man-hour for additional overtime services for supervisor. 1 HR $

TRASH CONTAINER/PICKUP

1011 Price to provide additional exterior trash pickup

1012 Provide 40 Cubic Yard container, then haul away 1 JOB $

1013 Price to provide additional pickup of recyclables

1014 Price to wash interior windows 1 JOB $

1015 Price to wash exterior windows 1 JOB $

1016 Price for fabric shade cleaning, includes removal

Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation - includes removal and re-hanging)

1017 Dry Method 1 SF $

1018 Bonneting 1 SF $

1019 Extraction 1 SF $

1020 Strip/Refinish hard floors 1 SF $

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

BID/OFFER FOR STANDARD SERVICES – OPTION II (08/01/2021 – 07/31/2022)

2001 Price per month to provide standard janitorial

**This price should not include agency specialized cleaning requirement for MEPS, USCG, FPS, ICE/ERO and

AGENCY SPECIALIZED CLEANING (See Section C.5.1.22)

2002 MEPS Additional Cleaning 1 MO $

2003 US Coast Guard Additional Cleaning 1 MO $

2004 FPS Additional Cleaning 1 MO $

2005 ICE/ERO Additional Cleaning 1 MO $

2006 DCMA Additional Cleaning 1 MO $

BID/OFFER FOR ABOVE STANDARD SERVICES

Quote a price per man-hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be place orally when the amount of the order totals $2,500 or less or in the event of an emergency. All orders that exceed $2,500 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using government standards), the maximum number of hours for which the contractor will be compensated. Orders of $2,500 or less may be processed using the government Credit Card. Individual orders for additional services (other than Additional Periodic Cleaning) involving more than 100 hours will only be issued with the consent of the Contractor. The total number of hours of additional service ordered during the twelve-month period shall not exceed 500 hours.

This additional services provision is intended to be used to satisfy the Government’s short-term nonrecurring needs for service. Should a continuing need for additional service arise a contract modification will be negotiated pursuant to the “Contract Terms and Conditions” clause contained in the Section I.

The supervisor or alternate shall be available with support staff to provide emergency response after normal working hours as stated above. Some weekend work may be required as tenant agency needs arise. The COR will

2007 Quote a price per man-hour for additional regular services

2008 Quote a price per man-hour for additional overtime services for productive. 1 HR $

2009 Quote a price per man-hour for additional regular services for supervisor. 1 HR $

2010 Quote a price per man-hour for additional overtime services for supervisor. 1 HR $

TRASH CONTAINER/PICKUP

2011 Price to provide additional exterior trash pickup

2012 Provide 40 Cubic Yard container, then haul away 1 JOB $

2013 Price to provide additional pickup of recyclables

2014 Price to wash interior windows 1 JOB $

2015 Price to wash exterior windows 1 JOB $

2016 Price for fabric shade cleaning, includes removal

Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation - includes removal and re-hanging)

2017 Dry Method 1 SF $

2018 Bonneting 1 SF $

2019 Extraction 1 SF $

2020 Strip/Refinish hard floors 1 SF $

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

BID/OFFER FOR STANDARD SERVICES – OPTION III (08/01/2022 – 07/31/2023)

3001 Price per month to provide standard janitorial

**This price should not include agency specialized cleaning requirement for MEPS, USCG, FPS, ICE/ERO and

AGENCY SPECIALIZED CLEANING (See Section C.5.1.22)

3002 MEPS Additional Cleaning 1 MO $

3003 US Coast Guard Additional Cleaning 1 MO $

3004 FPS Additional Cleaning 1 MO $

3005 ICE/ERO Additional Cleaning 1 MO $

3006 DCMA Additional Cleaning 1 MO $

BID/OFFER FOR ABOVE STANDARD SERVICES

Quote a price per man-hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be place orally when the amount of the order totals $2,500 or less or in the event of an emergency. All orders that exceed $2,500 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using government standards), the maximum number of hours for which the contractor will be compensated. Orders of $2,500 or less may be processed using the government Credit Card. Individual orders for additional services (other than Additional Periodic Cleaning) involving more than 100 hours will only be issued with the consent of the Contractor. The total number of hours of additional service ordered during the twelve-month period shall not exceed 500 hours.

This additional services provision is intended to be used to satisfy the Government’s short-term nonrecurring needs for service. Should a continuing need for additional service arise a contract modification will be negotiated pursuant to the “Contract Terms and Conditions” clause contained in the Section I.

The supervisor or alternate shall be available with support staff to provide emergency response after normal working hours as stated above. Some weekend work may be required as tenant agency needs arise. The COR will

3007 Quote a price per man-hour for additional regular services

3008 Quote a price per man-hour for additional overtime services for productive. 1 HR $

3009 Quote a price per man-hour for additional regular services for supervisor. 1 HR $

3010 Quote a price per man-hour for additional overtime services for supervisor. 1 HR $

TRASH CONTAINER/PICKUP

3011 Price to provide additional exterior trash pickup

3012 Provide 40 Cubic Yard container, then haul away 1 JOB $

3013 Price to provide additional pickup of recyclables

3014 Price to wash interior windows 1 JOB $

3015 Price to wash exterior windows 1 JOB $

3016 Price for fabric shade cleaning, includes removal

Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation - includes removal and re-hanging)

3017 Dry Method 1 SF $

3018 Bonneting 1 SF $

3019 Extraction 1 SF $

3020 Strip/Refinish hard floors 1 SF $

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

BID/OFFER FOR STANDARD SERVICES – OPTION IV (08/01/2023 – 07/31/2024)

4001 Price per month to provide standard janitorial

**This price should not include agency specialized cleaning requirement for MEPS, USCG, FPS, ICE/ERO and

AGENCY SPECIALIZED CLEANING (See Section C.5.1.22)

4002 MEPS Additional Cleaning 1 MO $

4003 US Coast Guard Additional Cleaning 1 MO $

4004 FPS Additional Cleaning 1 MO $

4005 ICE/ERO Additional Cleaning 1 MO $

4006 DCMA Additional Cleaning 1 MO $

BID/OFFER FOR ABOVE STANDARD SERVICES

Quote a price per man-hour for providing additional services when ordered that are in addition to the services specified herein for the basic services. Orders for additional service may be place orally when the amount of the order totals $2,500 or less or in the event of an emergency. All orders that exceed $2,500 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies (using government standards), the maximum number of hours for which the contractor will be compensated. Orders of $2,500 or less may be processed using the government Credit Card. Individual orders for additional services (other than Additional Periodic Cleaning) involving more than 100 hours will only be issued with the consent of the Contractor. The total number of hours of additional service ordered during the twelve-month period shall not exceed 500 hours.

This additional services provision is intended to be used to satisfy the Government’s short-term nonrecurring needs for service. Should a continuing need for additional service arise a contract modification will be negotiated pursuant to the “Contract Terms and Conditions” clause contained in the Section I.

The supervisor or alternate shall be available with support staff to provide emergency response after normal working hours as stated above. Some weekend work may be required as tenant agency needs arise. The COR will

4007 Quote a price per man-hour for additional regular services

4008 Quote a price per man-hour for additional overtime services for productive. 1 HR $

4009 Quote a price per man-hour for additional regular services for supervisor. 1 HR $

4010 Quote a price per man-hour for additional overtime services for supervisor. 1 HR $

TRASH CONTAINER/PICKUP

4011 Price to provide additional exterior trash pickup

4012 Provide 40 Cubic Yard container, then haul away 1 JOB $

4013 Price to provide additional pickup of recyclables

4014 Price to wash interior windows 1 JOB $

4015 Price to wash exterior windows 1 JOB $

4016 Price for fabric shade cleaning, includes removal

Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation - includes removal and re-hanging)

4017 Dry Method 1 SF $

4018 Bonneting 1 SF $

4019 Extraction 1 SF $

4020 Strip/Refinish hard floors 1 SF $

Stripping and refinishing floor care and shampooing carpet floors must be performed after normal hours of occupying agencies.

B.3 INFORMATION FOR PRICE ADJUSTMENTS

You are required to submit the following data. This information will be used in computing price adjustments for options under 52.222-43, Fair Labor Standards Act and Service Contract Act – Price Adjustment.

(Please note that clause 52.222-43 only applies to non-supervisory categories of employees). When computing your bid, what were the rates used for payroll taxes for:

1. Social Security Rate (FICA) %

2. Unemployment Rate (SUTA) %

3. Workmen’s Compensation %

4. Other (please identify) %

NOTE: In your base bid/offer, do not include any allowance for any contingency to cover increased costs for which adjustments contained in Clause 52.222-43 – Fair Labor Standards Act and Service Contract Act – Price

Adjustment (Multiple Year and Option Contract) (May 2014). An updated Department of Labor Wage Determination will be incorporated into the contract annually at the anniversary of the performance start date.

Offerors shall price the option requirement for the four (4) additional twelve month periods by assuming the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U. S.

Department of Labor, for the initial twelve month period of performance will apply to the four (4) additional twelve month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve month period of performance are outlined in Section I, Wage Determination Number 2014-0779 Revision 7, dated December 26, 2017. You must quote a price for the initial 12 month period as well as all option period in order to be considered for award. A single award will be made. Therefore, Offerors must submit a price on all line items to be considered for award.

B.4 MAXIMUM ORDER VALUE

The maximum order value (total for the base and all option periods through July 31, 2024) of any contract award as a result of this solicitation is approximately 4 million.

B.5 COST CLASSIFICATION

Offerors are required to list cost elements of their monthly price proposal for janitorial and related services as indicated below and defined in this contract’s specifications. Costs listed below are elements of the “standard services” or monthly price only. This is not to be considered as an alternative proposal.

The following costs are required for the Government evaluation purposes only.

Cost Element Base Year Option I Option II Option III Option IV Labor Hours (Count)

Regular Overtime

Supervisor(s) Labor Cost ($)

Regular Overtime

Supervisor(s) Supply Cost Equipment Cost Uniform Cost Subcontracts/Other

Window Washing Blind Washing

Carpet Shampoo Strip & Refinish Snow Removal

Pest Management Trash Removal

Landscaping Recycling Removal

G&A Profit

Total

SECTION C – DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.6 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.7 Contractor Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.9 Environmentally Sustainable These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to the ‘Federal Requirements’ section for a list of environmentally sustainable attributes and certifying entities.

C.1.0.10 Federal Holidays Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

C.1.0.11 Federally Equipped Food Service This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

C.1.0.12 Guiding Principles for Sustainable Existing Buildings A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact or sustainability of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort.

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

Improving energy efficiency and reductions in greenhouse gas emissions.

Reducing water consumption intensity.

Acquiring green products and services.

Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

Implementing cost-effective waste prevention and recycling programs.

Increasing diversion of solid/trash waste.

C.1.0.13 GSA Green Purchasing Program (GPP) The GPP which includes the green purchasing plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.14 Green Cleaning Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupants’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.15 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.16 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.17 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.18 Product Preference Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.19 Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Work Statement (PWS).

C.1.0.20 Quality Control Program (QCP) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

C.1.0.21 Sanitize This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.22 Service Calls Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etc.

C.1.0.23 Standard Services A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.24 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services with a Performance-based Work Statement (PWS) for the Robert A. Young Federal Building, 1222 Spruce St, St Louis, MO, 63103-2809. As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

The Government may at any time add or delete other building(s) to this contract, which would be negotiated.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Facility Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of May 2018, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

C.2.0 The Contractor Shall

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

Implement an effective Quality Control Plan (QCP).

Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971- 05 or from ISSA.

C.2.1 Cleaning Hours The performance of the cleaning at building(s) shall take place between the hours of 6 a.m. and 10:30 p.m. The hours shall not be changed unless authorized by the CO or their designee.

Some of the cleaning will be completed during working hours and the remainder will be accomplished after normal working hours of building occupants. Specific rooms and areas requiring daytime cleaning will be furnished by the COR after award and updated as needed. All schedules must be approved by the COR or his designee.

Restricted areas shall be cleaned during normal working hours of occupying agency (See Building Information Sheet, Exhibit 1). Restricted areas require coordination and scheduling of cleaning with the COR. Contract employees must be cleared by occupying agency to clean in restricted areas, in addition to any clearance procedures required by the GSA.

C.2.2 Building Information Data Sheet Estimates The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect. It is also the Contractor’s responsibility to verify vacant space in the facility.

C.3 GREEN CLEANING

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint.

With the exception of the mandatory products specified in Section C.4.1, ‘Key Sustainable Products (KSPs) Standards’ the Contractor shall give preference to environmentally sustainable supplies and products. For the purpose of this specification, environmentally sustainable shall include, but not be limited to:

EPA’s Environmentally Preferable Purchasing List.

Recycled content composition as specified in Section J or the Comprehensive Procurement Guideline

(CPG) items and their associated Recovered Materials Advisory Notices (RMANs), which ever has the greater recycled content.

Concentrated and ready-to-use cleaning chemicals (spray bottles must be labeled with the contents) that use ecologically sound packaging and are phosphate-free, non-corrosive, non-combustible, nonpoisonous, non-reactive, and non-aerosol; contain no carcinogens, mutagens or teratogens; contain no ozone-depleting substances; and are bio-based and fully biodegradable. Such products shall have lower toxicity, and reduced potential for skin, eye, and, respiratory irritation than comparable products used for the same purpose and shall contain no unnecessary dyes or fragrances.

3rd party certification such as ‘Green Seal’ Certified and/or ‘Safer Choice’.

United States Department of Agriculture (USDA) bio-based designation.

Floor finishes and floor maintenance products that are free of metals, such as zinc, arsenic, lead, cadmium, cobalt, chromium, mercury, nickel, or selenium.

SDS Sheets The Contractor shall furnish to the CO or their designee all Safety Data Sheets (SDS). All new products used during the life of the contract must have SDS provided to the CO or their designee prior to bringing and/or using these products on site. The Contractor shall use only commercially available products that meet Federal, State, and local codes. These requirements shall include those identified in Executive Order 13423.

The Contractor shall maintain the SDS in a location accessible to all employees (in accordance with 29 CFR §1910.1200) and shall advise the CO or their designee of its location. The SDS shall be available for inspection by the CO or their designee on request.

C.4 SUSTAINABLE PRODUCTS

The Contractor shall use safe and environmentally friendly products as references throughout this specification.

Green cleaning products and processes include those meeting government and third party certified sustainability standards, other environmentally protective products and services as well as those that conserve energy, water and other resources. Contractor shall select and track cleaning products and materials purchases as described herein.

C.4.0 Sustainable Product Standards In the performance of this contract, the contractor shall purchase and use, to the greatest extent possible, the safest and most environmentally friendly products. Products used in GSA facilities shall meet the following standards:

Key sustainable products (KSPs): Categories of products and standards designated by GSA as those most commonly purchased in the execution of contracts and task or delivery orders for supplies and services performed at GSA property. Use of KSPs is mandatory. See the Green Procurement Compilation website for a partial list of products that comply with the KSP standards.

Federal Programs Designated Sustainable Products: A compilation of products designated as sustainable by U.S. Department of Agriculture (USDA) Bio-Preferred, Environmental Protection Agency (EPA) CPG, EPA Safer Choice and Department of Energy's EnergyStar or Federal Energy Management Program

(FEMP).

o When selecting Non-KSP products from the EPA-designated (e.g. Comprehensive Procurement

Guidelines (CPG) and USDA designated in the Bio-Preferred Program and all other factors (such as price, performance, and availability) being equal, the Contractor shall select the CPG item.

o For other purchases, unless the Contractor receives an exemption from the Contracting Officer or their designee, the Contractor shall select USDA designated in the Bio-Preferred Program products over products with other sustainable attributes. Visit (http://www.biopreferred.gov/), o For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category (California Air Resource Board/California Code of Regulations (CCR), Title 17 CCR Section 94509 – (Topic cited; Standards for consumer products at http://www.arb.ca.gov/consprod/regs/2008/3cp.htm).

o Contractor shall also ensure that (a) Green cleaning products and processes are complaint with the Guiding Principles for Sustainable Existing Buildings. (b) Vacuum cleaners meet the Carpet and Rug Institute (CRI) Seal of Approval. (c) Products meet the American Society of Testing Materials (ASTM) standards. (d) Chemical concentrates that require dilutions are used whenever possible as compared to ready-to-use products. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

C.4.1 Key Sustainable Products (KSPs) Use of the listed KSPs is mandatory for all contracts and task orders and contractors are required to provide submittals demonstrating compliance (see subsection C.4.1.2 below). These KSPs were selected to simplify compliance with the various statutes and executive orders that require products purchased for use in the performance of this contract include products that are recycled content, biobased, non-ozone depleting, less-toxic alternatives, energy-efficient, water-efficient, and meet environmental standards recommended by EPA or adopted by voluntary consensus standards bodies. Mandatory KSPs and their associated standards follow:

Wastebasket liners 24” x 33” or smaller

≥ 20% post-consumer recycled content OR UL 126 (formerly CCD 126)

Paper towels 100% total recycled content, including ≥ 50% post-consumer recycled content OR Green Seal (GS-1)

Bathroom tissue 100% total recycled content, including ≥ 25% post-consumer recycled content OR Green Seal (GS-1)

Hand Soap USDA BioPreferred AND ONE OF THE FOLLOWING:

EPA Safer Choice or Green Seal (GS-41) or UL 2784 (formerly EcoLogo 104)

Multipurpose cleaner EPA Safer Choice or Green Seal (GS-37) or EcoLogo (UL 2759)

C.4.1.2 Proof of Compliance For each Key Sustainable Product used in the performance of this contract, the Contractor shall submit proof of compliance to the CO or his designee prior to the start of each contract year. For Contractors meeting the KSP standards using AbilityOne products, proof of compliance can be downloaded from the AbilityOne Catalog website.

C.4.1.3 Exemptions Exemptions may apply when Key Sustainable Products meeting the required standards, or recycle content product material that meet or exceed the EPA recovered material content guidelines, are not available because the item cannot be acquired—

(i) Competitively within a reasonable time frame;

(ii) Meeting reasonable performance standards; or

(iii) At a reasonable price.

The Contractor shall provide the Contracting Officer a short written justification for any proposed exemption; the justification shall be made a part of the permanent contract file.

C.4.2 Green Cleaning Plan The Contractor shall submit a green cleaning plan that sets forth the procedures, products and equipment that will be used to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particulate contaminants. The plan shall include building-specific standards that will apply to dusting, dust mopping, dry floor cleaning, chemical handling and tracking, cleaning equipment and associated planned maintenance. Plan shall also describe how hard floor and carpet maintenance will minimize chemical use; practices for cleaning entryways; practices for the handling and storage of cleaning chemicals to minimize spills, leaks, and other mismanagement; practices related to the use of chemical concentrates and dilutions systems; personnel training; and green cleaning quality control processes.

C.5 STANDARD SERVICES

C.5.1 Interior Services The Contractor shall provide interior standard services for the work items listed below.

C.5.1.0 Performance Standards The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section.

C.5.1.1 Floor Care The Contractor shall provide a floor maintenance schedule to the CO/COR

Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull or pitted appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary.

These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers) shall not be used to clean any other areas.

Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices.’ The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING

METHODS BE USED ON ACBM FLOORING.

ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

Granite and Marble Floors: All applicable floor areas shall be maintained in accordance with industry standards, and the standard identified in the Contractor’s ‘Quality Control Plan.’

Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices.

Finishing Floors: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment.

Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

All hard floors in common areas shall be stripped and refinished, at a minimum, of 1X annually.

Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

Wood Floors: There shall be no water solutions used on wood flooring. There shall be no dry stripping methods used on wood flooring.

C.5.1.2 Carpets and Rugs Build-up, spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets.

All carpet in common areas shall be shampooed, at a minimum, of 1X annually.

The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions.

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label Vacuum’ Program.’

C.5.1.3 Floor Mats and Runners The Contractor shall furnish all mats and runners.

Replacement mats, photos, description, type, size, shall be submitted to the CO/COR for review and approval prior to purchase and install.

Mats and runners shall be laid out as specified by the CO/COR at main entrances, main lobbies, and main and secondary corridors at all times. Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather mats and runners are used, the mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work.

Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.