Amendment_01_2019_03_29.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

6P1QC

Hai Hoang Nguyen

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Solicitation 47PG0119R0001, Janitorial and Related Services at the Robert A. Young Federal Building, 1222 Spruce Street, St.

Louis, Missouri is amended as follows:

See next page...

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

General Services Administration Services Acquisition Branch 2300 Main Street Kansas City, MO 64108

See Block 6

47PG0119R0001

PAGE OF PAGES

1 2

03/29/2019

03/11/2019

-SF 30 Continuation Page-

1. This amendment provides GSA's response to questions submitted on time by perspective vendors. Please see attached pages for questions with applicable responses, revisions to the solicitation and attachments. Pages 20, 25, 26 (Revision to Annual Requirement), 29, 32, 54-55 (formatting change only), 57, 73 (formatting change only), 103, 107 (formatting change only), 139 and 143-145 of the solicitation are deleted and are replaced with the revised attached pages 20, 25-26, 29, 32, 54-55, 57, 73, 103, 107, 139 and 143-145.

2. The proposal due date of April 10, 2019 at 2:00 P.M. CST remains unchanged.

3. All other terms, conditions and requirements remain the same.

AMENDMENT 01

QUESTIONS & ANSWERS:

Q1:We are interested in bidding on the above contract listed on FedConnect. Do you have the current/previous contractor's name, price information, and length of contract that you could provide us?

A1: Exemplar Enterprises, Inc. The annual contract price is $1,980,159.12. One year base with four one year option periods.

Q2: We have experience in several large Federal Janitorial Contracts (Naval Base San Diego for example) covering total cleanable areas of over 3 million square feet, mostly office type buildings. Will this sort of contract comply with the solicitation "location" requirement for "reference must consist of the minimum acceptable cleaning level of

500,000 net cleaning square feet and is comparable to office space." ?

A2: Please refer to Factor 1 on Pages 142-143 of the solicitation for standard for evaluation. The provided reference/experience must clearly provide the similar services shall be in comparable type facilities with a minimum acceptable cleaning level of 500,000 net cleaning square feet and is comparable to office space. Other spaces not considered are (1) dormitory type space, (2) warehouse space, (3) border station space, and (4) base housing.

Q3: Are there only 11 floors of the Robert Young Building to be cleaned under this contract?

A3: There are 20 stories; however, 11-20th are not included in the quality requirements. Please reference to Exhibit

1 of the solicitation for the building information sheet.

Q4: Hi my name is Denae Fisher I’m a new business owner so could u explain this contract to me and is it available

A4: Please refer to solicitation posted on FBO.gov for information and requirement. Please also reach out to your local Small Business Administration (SBA) for information regarding Government contracts.

Q5: I was wondering if the site visits for this solicitation are both days or either/or? Are we required to RSVP as well or can we just show up?

A5: Please see Section L.4 and contact Mr. Jonathan Munch or Mr. Dennis Sanders as explained in Section L.4.

Q6: I would like to attend the site visit located at THE ROBERT A. YOUNG FEDERAL BUILDING 1222

SPRUCE STREET ST. LOUIS, MISSOURI 63103-2809 on Wednesday the 20th. Do I need to bring my DUNS number and CAGE Code for admission?

A6: See Sections L.3, L.4, M.1, and M.11 for the site visit guidance.

Q7: My company, MPCS, had previously submitted a bid for this Facility back in April 2014 and myself and a

Representative of the company drove from our Memphis, TN office to the Site Visit location. I wanted to know if we did not attend the site visit this coming week for the new Contract, if we would still be eligible to receive the five

(5) scored points for the Site Visit attendance? I have included a copy of the Site Inspection Verification List from the site visit back in 2014 for verification and I am quite sure that you all have a record of previous contract site visits. I will be looking forward to your response so that I will know whether we will need to drive to the Site visit so that we can earn the five (5) points for the Site visit.

A7: The site conditions have changed over time. The standard is met when the Offeror reports their attendance at one of the offered site inspection dates which can be verified by the Government’s record of attendance by attending one of the two Site Visit dates referenced in this solicitation (3-19-2019 or 3-20-2019).

Q8: Regarding proposal due date for the referenced solicitation; SF 1449 states proposals are due 4/10/2019;

however, solicitation section L.2 SUBMISSION OF PROPOSALS gives a date of 4/9/2019. Can you clarify the proposal due date?

A8: See attached revised page 139.

Q9: We would like to register to participate in the site visit scheduled for March 19 and March 20. Please let me know what information is required.

A9: See Sections L.3, L.4, M.1, and M.11 for the site visit guidance.

Q10: Page 57 states "Supervisory contract employees shall have a minimum of 3 years of experience with managing and related services in building(s) of similar size and complexity" and Page 144 states "The project manager must have one (2) continuous year of experience within the last five (5) years managing similar services in a comparable building" and Page 145 states "Supervisor(s) have experience exceeding 4 continuous years in last 7 years; Project

Manager has 3 years continuous experience in custodial operations in last 7 years" Page 57 H.1.6 Qualifications of

Personnel; Page 144 & 145 - FACTOR 3 – QUALITY CONTROL PLAN;

A10: See attached revised pages 57, 144 and 145.

Q11: Project Manager has experience with managing facilities > 700,000 net cleaning sq. ft.; (s) have experience with facilities > 675,000 net cleaning sq. ft." Please clarify is the requirement greater than 700,000 net cleaning or greater than 675,000 net cleaning sq. ft.? Page 145 Factor 3

A11: The above information are identified as value added. See attached revised page 145.

Q12: Description: To receive consideration for award, the Offeror as the prime Contractor, shall submit one (1) experience reference of current and/or previous janitorial contract performing similar services in a single location.."

(1) Does a experience reference wherein the offeror performed as a teaming partner on the prime contract meet the

Standard of Evaluation? (2) Does a experience reference that has multiple buildings that have a cumulative of

500,000 net cleaning square feet and is comparable to office space meet the Standard for Evaluation? Page 142 factor 1

A12: (1) That would depend if your company was the prime Contractor in the teaming agreement. (2) The requirement remains as stated in the solicitation.

Q13: Are there any solicitation requirements for minimum manhours and/or staffing to be provided in these areas?

Page 23 - 25 C.5.1.22

A13: Pages 23-25 are part of the standard scope of work and should be staffed accordingly. As a performance based contract, the Government communicates the requirements needed to be met; the Contractor determines the level of effort needed to meet these requirements. The Government does not provide staffing levels.

Q14: Are there any solicitation requirements for minimum manhours and/or staffing to be provided in these areas?

Page 40-43 C.13.4 & C.13.4

A14: Same answer as A13.

Q15: Provide the scalable plan

A15: The government does not provide staffing or other plans, scalable or otherwise. It is up to the contractor to determine the most efficient way to meet the requirements of the solicitation.

Q16: For the site visit do you have to be at both of them or one of the other?

A16: Vendors only need to attend one of the scheduled site visits.

Q17: Reviewing Section M, under M2, there is a note that states "When proposing a joint venture, the experience references may be submitted on behalf of either company. I would like clarification on this. Can the subcontractor provide the past experience and past performance surveys on behalf of both company's (the prime and the subcontractor) that would meet the requirement for the entire proposal?

A17: That would depend if your company was the prime Contractor on the contract/past performance. If your company was the prime on the contract/past performance, then, yes for a joint venture.

Q18: If proposing a joint venture, the prime must be SBA WOSB. Does the subcontractors, joint venture partner have to be SBA WOSB?

A18: See L.7 on page 141 of the solicitation.

Q19: Will we still be able to participate & submit a bid although we missed the site tour? From what I am reading the impact of missing the site tour if 5% against the total weight is that correct?.

A19: Yes and yes.

Q20: What was the award amount for the incumbent contract for the last year of the contract?

A20: See A1.

Q21: Can we have a breakdown of the square footage of the facility by floor type?

A21: See page 103 of the solicitation for building information sheet. The floor data available is hard floor vs.

carpeted areas. Each group is not broken down into subsections, other than type of space (lobby, office, etc). It is recommended that this information be gathered as part of the site visit and tour.

Q22: How many square feet is occupied versus vacant?

A22: See A21 above.

Q23: Can you clarify the Factor 1, page 142, the last paragraph, regarding past performance submittals in a teaming agreement (Not Joint Venture)? Does the prime contractor have to provide all 3 past performance references in a teaming agreement with a subcontractor? Or,can the subcontractor contribute one or two past performance references?

A23: In a teaming agreement (prime and sub), the prime Contractor will have to provide all 3 performance references as a prime on the past performance references.

Q24: Can you clarify the correct due date of the proposal? Page 139 says a due date of April 9, 2019 at 2:00 pm, but the cover page says April 10, 2019 at 2:00 pm.

A24: Please see answer A8. The due date is April 10, 2019. Page 139 is corrected to reflect the same information contained in the SF 1449.

Q25: Proposal shall use rates per CBA addendum “A”, effective 8/1/2018, page 97 of solicitation, toward pricing base year and option years?

A25: Correct.

Q26:Regarding B.3 (pages 11-12 of solicitation)

(a) Disregard reference to DOL wage determination?

(b) Substitute ‘CBA’ for references to ‘DOL’?

(c) Disregard instruction regarding Wage Determination Number 2014-0779, Revision 7?

(d) “…required to submit the following data…will be used in computing price adjustments for options…only applies to non-supervisory categories of employees”; blended categories within options? non-payroll pricing factors? CO intends to price options for contractor?

A26: (a) DOL issued Wage Determination No. 2014-0779 (Rev. 7), dated December 26, 2017 to recognize the incorporated CBA. (b) The wage and fringes for this solicitation are covered under the incorporated CBA. (c)

Wage Determination No. 2014-0779 (Rev. 7), dated December 26, 2017 is for the incorporated CBA. (d) The provided information will be used in computing price adjustment for options (REA) under FAR 52.222-43 for direct labor only.

Q27: From Site Evaluation: Truck/Plow for snow removal…entirely contractor furnished equipment?

A27: Yes, see C.5.3 Snow and Ice Removal on page 27 of the solicitation for snow removal requirement.

Q28: All landscaping and/or snow removal equipment…entirely contractor furnished equipment?

A28: Yes, see C.5.3 and C.5.4 on pages 27-29 of the solicitation for requirements.

Q29: Page 20 of Solicitation states that Contractor will furnish all mats and runners; did not see the mats and runners during site evaluation; descriptive list and quantities? how often replaced? useful life remaining?

A29: Currently, there are approximately 24 mats, sizes: 3x5, 4x12 and 5x8. Mats shall be changed based on need, to include the use of inclement weather mats. The Contractor, with COR approval, has the flexibility to make changes as deemed necessary. See attached revised page 20.

Q30: “Fabric Shade Cleaning (Cleaned in accordance with manufacturer’s recommendation…” Please provide

Manufacturer Item Description / Model #.

A30: MechoShade : https://www.mechoshade.com/ https://www.mechoshade.com/

Q31: Setup two additional question submittal deadlines…Thursday 3/28 and Thursday 4/4…to address additional questions that may arise while crafting proposal responses. (Dates assume one day turnaround for answers).

A31: Due to the procurement time constraint, the deadline for all questions are due by March 22, 2019, no later that

2:00 p.m. CST. The question submittal deadline remains as stated in the solicitation.

Q32: Can you please confirm only 11 of the 20 floors are part of the current and proposed contract?

A32: Floors 11-20th are not included in the quality requirements. See A3 above.

Q33: Can you please provide the historical frequency of the outside waste dumpster pick up?

A33: See C.10.1.2 on page 31 of the solicitation for containers & frequency.

Q34: Would the government consider changing the "Work Experience" to 1-year continuous performance instead of

2 years?

A34: The experience requirement will remain as currently listed in the solicitation.

Q35: Page 32 - Section C.6.5 Fabric Shades, Blinds and Coverings. No question followed

A35: No question was provided. The page number and section were referenced.

Q36: Page 23 - Section C.5.1.21 Fitness Centers, Health Units and Laboratories. Is the contractor responsible for cleaning the equipment in these areas? Is the contractor responsible for moving the equipment when floor services are required or is this coordinated with GSA or the tenant agency?

A36: The contractor is not responsible for cleaning the equipment, but may have to move the equipment to clean floors.

Q37: Page 35 - Section C.12 INTEGRATED PEST MANAGEMENT PLAN. During the site tour we noticed and excess amount of traps, are tenants allowed to eat and store food in their cubicle areas?

A37: Tenants eat in their cubicles but are not permitted to store food in work areas.

Q38: Page 46 - Section C.18 ADDITION/DELETION OF SPACE. How much square footage is currently vacant due to construction or lack of tenant occupancy?

A38: Section A.1 on Page 103 of the solicitation provides the estimated square footage of vacant Space.

Q39: Page 22 & 25 - Section C.5.1.14 Window Washing & C.5.2.2 Window Washing. Are these the same requirements as they are worded differently? On our tour we were not given access to the roof. Are there safety attachments on the roof for outside window washing? If so, when was the last time they were inspected?

A39: C.5.1.14 pertains to interior window cleaning while C.5.2.2 pertains to exterior window cleaning. On the tour everyone was able to see the rooftop tie off drawing. Which shows the rooftop tie off points for window washing.There tie off are inspected and tested annually. See attached revised page 25.

Q40: Page 26 & 31 - Section C.4.31 POLICING OUTSIDE AREAS & C.5.2.9 Policing Outside Areas. Are these the same requirements as they are worded differently.

A40: Section C.1.15 pertains to policing interior areas while Section C.5.2.9 pertains to policing of exterior areas.

See attached revised page 25.

Q41: Page 23 & 25 - Section C.5.1.22 Agency Specialized Cleaning Requirements for MEPS, USGC, FPS, ICE/ERO and DCMA. Are routine services required on Saturday, Sunday and Holidays or weekdays only?

A41: All services are required during weekday, non-holiday working hours, except where noted otherwise.

Specifically, please note the weekend and holiday cleaning requirement for USCG space on page 25 of the solicitation.

Q42: Page 31 - Section C.4.32 SNOW AND ICE REMOVAL. What type of chemicals are being used presently? If using sand is the vendor responsible for clean-up? Are calcium chloride, magnesium and or rock salt permitted? At point is the contractor required to remove the snow from the property or are their pile up areas on the property?

A42: The current products being utilized are part of the incumbent vendor’s snow removal plan and their competitive information, and therefore, that information will not be released.

Q43: Page 19 - Section C.1.1 ABOVE STANDARD SERVICES. Regarding consumables – it is stated on page 24 that the contractor will provide dispensers for soap, paper towels, hand sanitizer, toilet paper and seat covers. Will the current dispensers be available? Please provide estimated monthly usage – if possible.

A43: Yes, the current dispensers will remain in place and available for use. The Contractor is responsible to replace dispensers as needed. Age and monthly usage data is not available.

Q44: Are cleaning of the Kitchenettes part of the solicitation but there will be no supplying of towels and/or soap unless ordered by line item?

A44: Kitchenette cleaning is a requirement of the solicitation. The solicitation DOES require providing towels and soap in each.

Q45: Page 36- Section C.9.2 RECYCLING CONTAINERS. Is the janitorial offeror responsible for providing the

Baler?

A45: The Contractor is responsible for providing the baler.

Q46: Page 162 - Section L.4 INSPECTION OF THE FACILITY(SITE VISIT). Please provide the sign in sheets of the site visit attendees

A46: See attached sign in sheets.

Q47: FACTOR 3 –QUALITY CONTROL PLAN. "Staffing Plan: This shall include:·Name and contact information for the project manager and all supervisors·Resumes for project manager and all supervisors" Question:

Are offerors required to provide a letter of commitment for their proposed Project Manager and Supervisors?

"Number of productive employees, job titles and total weekly work hours" Question: The solicitation states

"PERFORMANCE BASED SPECIFICATION This is a performance-based solicitation. The Government’s requirements are expressed in the form of the minimum quality standard to be met. The Contractor is to determine the optimal work schedule, resource allocations and performance methods. Therefore, it is strongly advised that you review the complete solicitation so that you are aware of all the terms and conditions" therefore how will the government evaluate the number of productive employees, job titles and total weekly hours since each offerors approach may vary?

A47: A letter of commitment is not required for the PM and Supervisors for the standard for evaluation. Correct, this is a performance based solicitation; however, the standard is met when the Vendor provided the requested information per Factor 3.

Q48: Page 5-17 - Section B.2 SCHEDULE OF SERVICES CLIN's 0031, 0032 and option year CLIN's related to

KITCHENETTE SERVICE(See Section C.4.19) Question: We are not clear as to how the government would like us to price these line items. Does the government want us to price 1 Each pack of towels and 1 Each container of soap and the cost to refill?

A48: Towels, soap and cleaning in kitchenettes are part of the standard requirement and not an above standard clin in this contract.

Q49: Page 5-17 - Section B.2 SCHEDULE OF SERVICES, 0014 Fabric Shade Cleaning Per Manufacturer’s recommendation –Includes removal and re-hanging Question: Please provide the manufacturer and/or manufacturers recommendations for cleaning.

A49: The manufacture is MechoShade https://www.mechoshade.com/

Q50: Would the government consider changing the "Work Experience" to 1-year continuous performance instead of

2 years?

A50: Assuming this is referencing Factor 1 - Work Experience, the experience requirement will remain as currently listed in the solicitation.

Q51: How many cubicles are in each Area? 39 Firms how many cubical and offices and break areas in each section?

A51: Please reference Page 103 of the solicitation for the Building Information Sheet.

Q52: Who box compressor is that in current contractor cage?

A52: It is rented by current janitorial Contractor.

Q53: Who is the current contractor?

A53: See Q1 with subsequent answer.

Q54: What’s the value of the contract? Base plus all options?

A54: See Q1 with subsequent answer.

Q55: When was the contract awarded?

A55: 2014.

Q56: What is the water fountain count for each floor?

A56: Approximtely 2 per floor in main areas and approximately 5 in office areas.

Q57: How many stairs are in each well?

A57: 10 floors, 8 stairwells.

Q58: Who is responsible to clean the cafeteria tables and chairs?

A58: Current janitorial Contractor is responsible to clean the cafeteria tables and chairs. See C.5.1.19.

Q59: Who does the Pest control?

https://www.mechoshade.com/

A59: Information not available.

Q60: Who does the landscape and snow removal?

A60: Information not available.

Q61: Who does the window service?

A61: Information not available.

Q62: How many people work this contract for the Incumbent?

A62: Aproximately 30 - 40 full time, part time with multiple shifts.

Q63: Is the current contract held to the CIIMS Green Building Cleaning or is this something new?

A63: Green Cleaning is in the current contract.

Q64: Has the scope increased or decreased?

A64: This questions is ambiguous. Please refer to the current scope in this solicitation to determine the requirements.

Q65: How many staff members occupy each area?

A65: Please reference Page 103 of the solicitation for the building information sheet.

Q66: Are we required to join the union for the contract award? Would we have to join the union to keep the employees if we get the contract award?

A66: Please contact the DOL regarding this question.

Q67: What the cleanable square footage for each floor?

A67: Please reference the building information sheet on Page 103 of the solicitation.

Q68: Can Past Performance of subs be used?

A68: See A17 and A23 above.

Amendment 01

Wood Floors: There shall be no water solutions used on wood flooring. There shall be no dry stripping methods used on wood flooring.

C.5.1.2 Carpets and Rugs Build-up, spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets.

All carpet in common areas shall be shampooed, at a minimum, of 1X annually.

The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions.

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label Vacuum’ Program.’

C.5.1.3 Floor Mats and Runners The Contractor shall furnish all mats and runners. There are approximately 24 mats, sizes: 3X5, 4X12 and 5X8.

Replacement mats, photos, description, type, size, shall be submitted to the CO/COR for review and approval prior to purchase and install.

Mats and runners shall be laid out as specified by the CO/COR at main entrances, main lobbies, and main and secondary corridors at all times. Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather mats and runners are used, the mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work.

Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.5.1.4 Restrooms, Shower Rooms, Locker Rooms and Holding Cells All areas shall be cleaned using a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustations. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, bodily fluids and waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt.

Restrooms shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Dispensers: The Contractor shall provide dispensers, including dispensers in tenant break rooms. The Contractor shall replenish supplies and fill dispensers as a standard service. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and

H. Annually

1. Wash walls in areas not done semi-annually.

USCG: US COAST GUARD CSD ADDITIONAL CLEANING

A. Every weekend and holidays

1. Provide janitorial services which includes trash removal and replacement of liners if needed, vacuuming, dusting, wiping of tables and horizontal surfaces and the cleaning of any break areas on the weekends and holidays for the Coast Guard CSD space on the 2nd floor (10,500 square feet).

This service will be have to be completed 2 time daily on weekends and holidays cover the 24/7 operation.

Time shall be scheduled with the Building Manager/COR. One additional trash pickup shall also be completed daily and on weekends for the Sector Mississippi on the 7th floor. (The trash pickup is for the small office of 2 personnel).

DCMA: DEFENSE CONTRACT MANAGEMENT COMMAND ADDITIONAL CLEANING

1. Provide paper towels for the DCMA kitchenette, daily during work hours.

FPS: FEDERAL PROTECTIVE SERVICE ADDITIONAL CLEANING

1. Daily: Provide standard cleaning services for locker rooms, showers, restrooms and a dog washing station.

Approximately 1,500 square feet and 10 fixtures.

ICE/ERO: IMMIGRATION CUSTOM SERVICES/ENFORCEMENT REMOVAL OFFICE ADDITIONAL

CLEANING

1. Daily: Provide standard cleaning for detention cells and surrounding space. This shall include but is not limited to: wiping down walls, scrubbing floors, cleaning restroom fixtures, benches, and windows.

NOTE: As a detention area, above standard cleaning may apply as needed. This area is 4 cells and approximately 3,500 square feet with 4 fixtures.

C.5.2 Exterior Services The Contractor shall provide the following exterior work items as standard services.

C.5.2.0 Performance Standards The Contractor shall provide all resources, labor, tools, equipment, transportation, hauling away, disposal, training, supplies, materials, and oversight to ensure that quality and performance standards are successfully achieved.

C.5.2.1 Plate Glass All exterior glass, including spandrel, vestibule and plate glass, shall be clean and free of dirt, grime, streaks, moisture, splashes, buildup, finger marks and shall not be cloudy.

C.5.2.2 Window Washing Both sides of the glass shall be clean and free of dirt, grime, streaks, moisture, and shall not be cloudy. Window sashes, sills, woodwork, and other surroundings of interior glass shall be wiped free of drippings and other watermarks.

Windows shall be cleaned at a minimum of 1X annually, at a minimum, as a standard service.

Cleaning of interior and exterior windows shall be strategically coordinated, to maximize cost effective operations or as directed by the CO/COR. The Contractor shall comply with ANSI/IWCA I-14.1, and all Federal, State and local regulations.

The Contractor shall submit a written Window Washing Safety Plan to the CO/COR, as specified in the IWCA requirements and the Contractor Submittals/Deliverables Chart.

C.5.2.3 Canopies All canopies and anything affixed to or included in the surfaces of canopies shall be clean and free of all dirt, dust, cobwebs, nests, bird excrement, trash, and debris.

C.5.2.4 Surface Areas All areas, including sidewalks, brick areas, hard surfaces, parking lots, garages, dock areas, moats, platforms, driveways, ramps, lanes, etc., shall be clean and free of dirt, debris, gum, litter, gravel, weeds, oil, and grease. No residual dirt shall remain after the removal of the debris. Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA), and State and local regulatory agency requirements.

C.5.2.5 Ash Receptacles and Trash Containers All solid waste/trash shall be collected and moved to a location designated by the CO/COR. Trash containers and ash receptacles shall be emptied and kept clean, odor-free, and free of dirt, dust, ash, cigarette butts, debris, residue, and spills. Sand in ash receptacles shall be cleaned and replenished as necessary. Plastic liners for trash containers shall fit properly with no more than a 2” overhang. Liners shall not be torn, worn, or contain residue.

C.5.2.6 Raised Surfaces Raised surfaces, such as signs, vending machines, tables, etc., shall be clean, with no dirt, dust, residue, streaks, spots, soil substances, discoloration, or cloth streaks. Surfaces shall be damp mopped or wiped with a germicidal cleaner. Spill residue and clean-up materials used shall be disposed of properly.

C.5.2.7 Graffiti Removal Contractor shall remove graffiti using solvents, graffiti remover, or in accordance with manufacturer recommendations. Graffiti that cannot be removed shall be reported to the CO/COR.

C.5.2.8 Excrement, Blood, Bodily Fluid Removal Contractor shall remove all excrement, from sources such as human, bird and animal. All surfaces, such as steps, stairs, entrances, sidewalks, arcades, landings, balconies, and ledges shall be cleaned of all excrement.

Employees shall be trained in and follow:

OSHA- Occupational safety and health administration standards Center of Disease Control protocols Safety requirements with regards to bat, pigeon, or other avian pest excrement Other applicable local, state and federal laws, standards and protocols

C.5.2.9 Policing Outside Areas All areas, including lawn, grounds, planted areas, sidewalks, hard surfaces, parking areas, garages, docks, platforms, driveways, ramps, lanes, etc., shall be cleared of gum, litter, debris, paper, trash, and other discarded materials.

Unimproved Grounds: All areas shall be cleared of trash, debris, and other discarded material each time the native grasses, weeds, etc. are cut.

Fence Lines: Fence lines shall be cleared of trash, debris, and other discarded materials.

Parking Lot Sweep & Sand Removal: Parking lot, garage entrances and any other pertinent surfaces shall be swept 2X annually to remove all sand and other residue. This is in addition to regular policing and debris/trash/leaf removal.

of a balanced type that supplies all nutrients required for providing sustainable growth and development. The fertilizer application rate for the trees will be determined by tree type, girth, and height. Prior to application, the Contractor shall schedule time of application with the CO or their designee.

C.5.4.9 Flowerbeds, Ivy, Liriope Muscari (Monkey Grass) and Plants Flowerbeds are to be free from weeds and debris. Replacement plants shall be supplied by the Contractor and approved by the COR, and shall be arranged in an attractive and professional manner.

C.5.4.10 Reserved C.5.4.11 Reserved C.5.4.12 Reserved C.5.4.13 Reserved

C.5.4.14 Weeds All areas, including sidewalks, parking lots, and roadways are to be free of weeds and unwanted growths. This requirement excludes unimproved grounds.

C.5.4.15 Reserved C.5.4.16 Reserved

C.5.4.17 Plant Replacements The Contractor shall be responsible for all costs associated with the replacement of all planted materials that have been damaged as a direct result of the Contractor’s lack of oversight, neglect, or lack of proper care and maintenance.

C.5.4.18 Integrated Pest Management Plan (IPM) The Contractor shall utilize the Integrated Pest Management Plan for controlling pests and disease to ensure that the landscapes, trees, and shrubs are free of disease and pest infestation.

C.6 ABOVE STANDARD SERVICES

The Contractor shall provide interior and exterior above standard services to fulfill the Government’s intermittent need for work. These services are in addition to the services specified as a standard service.

The Contractor shall not divert workforce to accomplish above standard services.

C.6.0 Services with Quality Standards

C.6.1 Additional Trash Pickup on Call Additional or special pick-ups of solid waste/trash may be required on an irregular basis. Pick-ups shall be accomplished within 24 hours of notification by the CO or their designee. Payment for these pick-ups shall be based on a price per pick-up.

C.6.2 Additional Recycling Pickup on Call Additional or special pickups of recyclables may be required on an irregular basis. Pickups shall be accomplished within 24 hours of notification by the CO/COR. Payment for these pickups shall be based on a price per pickup.

C.6.3 Window Washing Interior The quality standard for providing above standard service is the same as that described in Section C.5.1.13 and C.5.1.14.

C.6.4 Window Washing Exterior The quality standard for providing above standard service is the same as that described in Section C.5.1.14, C.5.2.1 and C.5.2.2.

Above Standard Services Additional pick-ups may be ordered by the contracting Officer’s Representative. Additional pick-ups ordered by the COR shall be at a line item price/above standard for the year, in accordance with Section B. The contractor shall respond to the COR and provide the additional service, within 30 hours of notification.

Sanitation The containers must be kept free of holes, pests, grease, oils, and odors, etc. The Contractor will report any pest infestation in or around the containers to the CO/COR. All Contractor-supplied equipment and materials shall remain the property of the Contractor during and subsequent to the contract period.

The overflow of materials from containers and dumpsters shall be picked up from the ground and floor area used to collect and consolidate the materials. The Contractor shall remove all hydraulic fluids and oil spillages caused either by the collection vehicles, or released from containers at the designated centralized collection site (loading dock, etc.). Spill residue and clean-up materials shall be disposed of in accordance with the EPA, and State and local regulatory agency requirements.

C.10.1.3 Solid Waste/Trash Records and Reports Reporting requirements are defined in Section C.11 ‘Environmental Reporting.’

C.10.2.0 Recycling It is the intent of the Government to keep the maximum amount of materials from the landfills through aggressive recycling. To the extent practicable, both the Government and Contractors shall pursue Government and Contractor revenue sharing opportunities.

C.10.2.0 Recycling It is the intent of the Government to keep the maximum amount of materials from the landfills through aggressive recycling. To the extent practicable, both the Government and Contractors shall pursue Government and Contractor revenue sharing opportunities.

C.10.2.1 Extent of Work The Contractor shall remove all hydraulic fluid and/or oil spillage caused either by the collection vehicles, or released from containers at the designated centralized collection site (loading dock, etc.). Sorbent use for cleanup shall contain post-consumer recycle content minimum as required. Spill residue and clean-up materials shall be used and disposed of in accordance with the Environmental Protection Agency (EPA), and State and local regulatory requirements.

Unless specifically contracted to recycle items or material identified by the EPA and State and local regulatory agencies as hazardous waste, hazardous materials, or Universal Waste, the Contractor shall not collect these items.

Typical prohibited wastes include but are not limited to fluorescent light bulbs, thermostats, thermometers, most chemicals, and batteries. Electronic equipment, such as computers shall, not be discarded in the recycle bins. The Contractor shall notify the CO or their designee of any prohibited or unauthorized items observed in the trash or recycling receptacles.

The Contractor shall furnish all necessary labor and supervision to provide recycling services as described herein.

All recyclable materials shall be collected for removal from the premises. Overflow of materials from containers shall be picked up from the floor of the area used to collect and consolidate the materials.

Arrange for the removal of recyclables from the premises. Be responsible for all fees, if any, associated with recycling.

Remove all recyclable materials to a storage area designated by the CO or their designee. Recyclable materials may be found in:

Central recycling bins and containers (located in common areas such as hallways, break rooms, conference rooms, snack bars, cafeteria and/or restrooms, etc.)

G.5 FEDERAL HOLIDAYS

The following holidays are recognized by the federal government: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day and Christmas Day. When Federal holidays fall on weekends, a weekday is typically designated as the holiday.

Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday.

G.5.0 Federal Holidays, Unanticipated Unanticipated holidays declared by the President will count as Federal holidays. As long as the Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal holiday.

G.6 SUSPENSION OF WORK

In the event services are not provided or required by the government because the building is closed due to inclement weather or failure of the Congress to appropriate funds, etc., adjustments will be computed as follows: The adjustment rate in dollars per day will be equal to the total monthly contract price divided by 30 days per month, multiplied by the number of days that services were not provided or required.

G.7 OPTIONS

G.7.0 GSAM 552.217-71, Notice Regarding Option(s) The General Services Administration (GSA) has included an option to extend the term of this in order to demonstrate the value it places on quality performance by providing a mechanism for continuing a contractual relationship with a successful Offeror that performs at a level which meets or exceeds GSA’s quality performance expectations as communicated to the Contractor, in writing, by the Contracting Officer or designated representative.

When deciding whether to exercise the option, the Contracting Officer will consider the quality of the Contractor’s past performance under this contract in accordance with 48 CFR 517.207.

G.7.1 Option to Extend the Term of the Contract The Government shall have the unilateral option of extending the term of this contract for four (4) consecutive additional periods of 12 months. The same terms and conditions contained in this contract shall apply to each option exercised. Options shall be exercised upon written notification (mailed or otherwise furnished) to the Contractor at least 30 calendar days prior to the expiration of the contract. The exercising of any option is a Government prerogative, not a contractual right on the part of the contractor. If the Government exercised the option(s) within the prescribed time frames, the contractor shall be bound to perform the services for the option period(s) or be subject to the default provisions of this contract. The total duration of this contract, including the exercise of options, shall not exceed five (5) years.

G.8 LIABILITY

G.8.0 Repairs Due To Negligence or Error of Contractor The Contractor will be responsible for the full cost of minor or major repairs if it is determined that the repair is necessary due to the Contractors’ error or negligence. The CO will make the decision as to whether the necessity for a repair is due to the negligence or error of the Contractor.

G.8.1 Contractor Liability The Contractor shall be responsible for any and all liability arising out of the negligence or fault of its agents and/or employees under this contract. The Contractor shall indemnify the Government for any and all liability and damages to Contractor’s employees or to third parties arising out of the Contractor’s negligence.

G.8.2 Insurance Requirement Liability insurance coverage, written on the comprehensive form of policy, is required in the amount of $500,000 per occurrence for bodily injury and $50,000 per occurrence for property damage. (See FAR 52.228-5

INSURANCE – WORK ON A GOVERNMENT INSTALLATION).

G.8.3 Criminal Liability It is understood that disclosures of information relating to the work or services hereunder to any person not entitled to receive it, or failure to safeguard any classified information as defined in Executive Order Number 11652 that may come to the Service Provider or any person under the Service Provider’s control in connection with the work under this contract, may subject the Service Provider, the Service Provider’s agents, or employees to criminal liabilities under Title 18, Sections 793, 794, and 798 of the United States Code. The Contractor shall obtain a copy of PBS ORDER 3490.1 with implementation instruction from the COR and utilize all forms and/or records and follow all procedures as directed.

G.9 SUBCONTRACTING

The Government reserves the right to approve or disapprove the Subcontractors selected. Upon request, the Contractor shall provide copies of subcontracts for any work required by this contract.

G.10 PERFORMANCE

G.10.0 Performance Based Service Contract This solicitation contains a work statement for a performance-based service. This means the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

It is the responsibility of the Contractor to ensure they build into their proposal price the necessary hours it will take to meet the performance standards specified.

The Contractor will be required to maintain a quality control program to ensure the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before performance becomes unacceptable.

This is a performance based contract which includes incentives and disincentives. Some incentives for contractors that perform up to the required standards of the contract could include timely monthly payments, favorable performance ratings, and options would be exercised. Some disincentives for contractors that are not performing up to the required standards of the contract could include unfavorable performance ratings and options not exercised.

Also GSA could have the work performed by other means and charged back to the Contractor.

G.10.1 Performance Evaluation Formal inspections will be performed by the GSA inspector and the Contracting Officer’s Representatives to evaluate the Contractor’s performance.

G.10.2 Criteria for Evaluative Performance At the sole election of the Government, and upon notification of the Contractor, the Contractor may be required to re-perform or perform late any or all defective work disclosed by Government inspection, including incomplete performance. Where the Government so elects, the Contractor shall be notified promptly after inspection that specified defective services must be re-performed or performed late, and completed within a reasonable time, as specified by the Government. In such cases, the Government shall re-inspect the work designated for re-performance or late performance, and the Contractor may be liable for any damages sustained by the Government including, for example, the costs associated with reinspection. All reperformance by the Contractor will not be a reimbursable cost.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACTOR RESPONSIBILITIES

H.1.0 Supervisor Availability & Contact Information A supervisor shall be available at all times when the contract work is in progress to receive notices, reports, or requests from the CO or their designee. The Contractor shall furnish the CO or their designee with a list of telephone numbers where an authorized representative may be contacted seven (7) days per week at any hour of the day or night to provide required services.

H.1.1 Reserved

H.1.2 Training The Contractor shall provide employees with training to broaden their technical skills, improve customer service, and to promote personal development. Training provided shall embrace the concepts of providing and maintaining quality cleaning that is safe, healthy, and sustainable. www.issa.com as well as other cleaning groups offers their members educational materials on these items.

H.1.3 Uniforms All employees shall wear distinctive, uniform clothing for ready identification. Uniforms shall be neat, clean, in good repair, and have a badge or monogram with the Contractor's name on it.

H.1.4 EXPOSURE CONTROL PROGRAM

PERSONAL PROTECTIVE EQUIPMENT (PPE)

The Contractor shall provide all employees with proper PPE when required by Federal, State and local laws and regulations.

BLOOD BORNE PATHOGENS

The Contractor shall provide appropriate training to their employees and all necessary equipment and services required to perform clean-up of blood borne pathogens and fully comply with the requirements of the Blood Borne Pathogen Standard listed in 29 CFR §1910.1030.

H.1.5 Key Control The Contractor shall follow the building’s key control program. Keys issued to the Contractor, the Contractor’s personnel, or subcontractors shall be signed for and not transferred to other personnel unless recorded in the key control log. The Contractor is financially liable for the cost of rekeying if keys are lost or not recovered from employees or subcontractors.

H.1.6 Qualifications of Personnel

Qualifications of Supervisory Employees Supervisory contract employees shall have a minimum of 2 years of experience with managing and related services in building(s) of similar size and complexity.