RFP.pdf

RREEQQUUEESSTT FFOORR PPRROOPPOOSSAALL

((RRFFPP))

U.S. GENERAL SERVICES

ADMINISTRATION

Northern Services Contracting Team

985 Michigan Ave, Room F312 Detroit, MI 48226

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Janitorial and Related Services Location 1:

Blue Water Bridge 2321 Pinegrove Avenue

Port Huron, MI 48060

Location 2:

Ambassador Bridge 3303 Porter Street

Detroit, MI 48216

Location 3:

FBI Office, Detroit Metro Airport Delta Terminal 2583 World Gateway Place Detroit, MI 48242

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IISSSSUUEE DDAATTEE:: May 3, 2019

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U.S. General Services Administration Public Buildings Service Northern Services Contracting Team 985 Michigan Ave, Room F312 Detroit, MI 48226

ATTENTION OFFERORS: This notice has been prepared to point out some of the important sections or requirements of this solicitation or to provide you with additional information related to this proposed contract.

Please note that it is not inclusive - you are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions, and clauses.

SOLICITATION NO. 47PF0019R0070

GENERAL SERVICES ADMINISTRATION’S MISSION

To provide quality services required by our clients in a timely manner and to ensure the best value to the Federal Government and the public thereby enhancing our clients’ ability to accomplish their mission.

“SHALL” “WILL” and “MUST” Throughout this solicitation, the terms “shall” “will” and “must “ are used. “Shall” “will” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” “will” and “must” have the same meaning.

INFORMATION COLLECTION REQUIREMENTS The information collection requirements contained in this solicitation/contract are either required by regulation or approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB Control No. 3090-0163.

SYSTEM FOR AWARD MANAGEMENT (SAM)

All contractors must be active in the System for Award Management (SAM), www.sam.gov, prior to sub-mission of offers to be considered for award. BE ADVISED: If you are registering a new entity in SAM.gov or updating your entity, you must provide and mail an original, signed notarized letter (available here: https://goo.gl/DxrEBs ) stating that you are the authorized Entity Administrator. Read the FAQs (available here: https://goo.gl/jfW8q3 )for more information on these requirements and / or contact the Federal Service Desk at www.fsd.gov for additional questions or assistance.

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

GSA has implemented an Affirmative Procurement Program intended to maximize the use of recovered materials, environmentally preferable, and bio-based products. Offerors should familiarize themselves with the requirements for using and reporting on the use of such materials in performance under any re-sultant contract.

FAR 23.7 requires consideration of environmental factors when purchasing products and services. FAR

4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. FAR 52.223-10 encourages vendors to practice waste reduction.

SAFEGUARDING DOCUMENTS

Associated plans, drawings, or specifications provided under this solicitation are intended for use by pro-spective bidders/offerors (and their subcontractors and suppliers). In support of this requirement, GSA requires bidders/offerors to exercise reasonable care when handling documents relating to building draw-ings/plans, security equipment, security equipment installations, and contract guard service, to include:

1) Limiting reproduction and/or dissemination of covered materials only to persons/parties related to this acquisition or otherwise authorized to receive such information;

2) Making every possible effort that is reasonable and prudent to prevent unauthorized disclosure of this information;

3) Upon award and completion of any appeals process, unsuccessful bidders/offerors making every rea-sonable and prudent effort to destroy or render useless all information/documentation received during the solicitation and/or appeals process; and

4) The awardee continuing the efforts required above throughout the entire term of contract and for what specific time thereafter as may be necessary, as determined by the awardee.

PERFORMANCE BASED SPECIFICATIONS

Note that the service specifications included in this solicitation are performance-based specifications.

These specifications express the Government’s requirements in the form of minimum quality standards.

Work schedule, frequencies, resources utilized, and methods of performance are to be determined by offerors.

A-76 REQUIREMENT

Note paragraph entitled FAR 52.207-3, Right of First Refusal of Employment in Section I.

NOTICE CONCERNING COMPLETION OF SOLICITATIONS

Offerors are cautioned to carefully read the entire solicitation in order to be fully aware of all requirements, provisions and clauses. Fill-ins should be properly completed and verified. All copies should contain the same information. Verify calculations before signing your bid.

Offerors shall submit with their offer the following documents:

• Standard Form 33– Solicitation, Offer and Award

• FAR 52.209-7 Information Regarding Responsibility Matters (Included in GSA Form 3501 and

3502 Solicitation Provisions)

• Standard Form 24 – Bid Guarantee

• Standard Form 33 – Solicitation, Offer, and Award

• Section B – Supplies or Services and Prices Offer

• Offeror’s Checklist (See Section L)

• Quality Control Plan (See Section C)

• Past Performance References

• Cost Proposal Worksheets

BOND REQUIREMENTS

BID GUARANTEE AND BOND ARE REQUIRED [x] ARE NOT REQUIRED [ ] If a bid guarantee is required to be submitted with your offer, any contract awarded will require a perfor-mance bond as specified in this solicitation. Offerors who utilize individual sureties should note (1) the requirement for a certified, audited, financial statement for each person acting as an individual surety (see Section L, clause entitled FAR 52.228-1 Bid Guarantee) and (2) the requirements of the clause entitled FAR 52.228-11 Pledge of Assets in Section I.

If bonds are required, also note the requirements of the various bid guarantee and bond clauses in Sec-tion I. For example, a new performance bond is required if a contract option for an additional perfor-mance period is exercised.

SITE VISIT

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site consti-tute grounds for a claim after contract award.

CONTRACTOR DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBER.

Enter your DUNS number in Block 15A on the first page of this solicitation. If you do not know or do not have a DUNS number please contact Dun and Bradstreet directly to obtain one. A DUNS number will be provided immediately by telephone at no charge to you. For information on obtaining a DUNS number, you should call Dun and Bradstreet at 1-866-705-5711. Be prepared to provide the following information:

(1) Company name, (2) Company address, (3) Company telephone number, (4) Line of business, (5) Chief executive officer/key manager, (6) Date the company was started, (7) Number of people employed by the company, (8) Company affiliation.

EXERCISING OPTIONS AND MULTIPLE AWARD CONTRACTS

If this is a multiple award contract with optional performance periods, please note that the successful awardee will be required to re-certify size status prior to the option being exercised.

FAIR LABOR STANDARDS/SERVICE CONTRACT ACT PRICE ADJUSTMENT PROVISIONS

If this is a multiyear service contract or a service contract that may exceed a year in length if options are exercised, offerors should note the price adjustment provisions in Section I of this solicitation.

FREEDOM OF INFORMATION ACT (FOIA) REQUESTS

It is not necessary to reference the FOIA when requesting procurement history, such as the name of the current contractor, contract amount, contract copies, or abstracts of bids. For this information, you may contact the point of contact shown in Block 10 on the first page of the solicitation.

SOLICITATION COPIES

Note that Block 9 on the first page of the solicitation specifies the number of copies of the offer that must be returned by offerors.

Do not include any allowance for any contingency to cover increased cost for which adjustments are pro-vided for under the Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multi-year Contract) contained in the CONTRACT CLAUSES section of this contract.

Reimbursement for emergency call-back, overtime, and additional services will only be computed for the man hours performed at the work site.

PRICING OF OPTIONS

Offerors shall price the initial 1 year period and the option requirements for the 4 additional 1 year periods by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial 1 year period of performance will apply to the 1 year in the initial period and to the four -1 year option periods. The minimum wage rates and fringe benefits applicable to the initial 1 year period of performance are outlined on the wage rate sheet.

OPTION TO EXTEND SERVICES

Offerors should note that Section I of this solicitation includes FAR 52.217-8, Option to Extend Services, which allows the Government the unilateral option to extend the term of any resultant contract up to six months, exclusive of any other option provisions which may be included as part of any resultant contract.

EVALUATING CONTRACTOR PERFORMANCE

The General Services Administration is using the Contractor Performance Assessment Reporting System (CPARS) module as the secure, confidential, information management tool to facilitate the performance evaluation process. CPARS enables a comprehensive evaluation by capturing comments from both GSA and the contractor. The website for CPARS is https://www.cpars.gov.

Completed CPARS evaluations are sent to the Past Performance Information Retrieval System (PPIRS) which may then be used by Federal acquisition community for use in making source selection decisions.

PPIRS assists acquisition officials by serving as the single source for contractor past performance data.

CPARS Registration https://www.cpars.gov/

Each award requiring an evaluation must be registered in CPARS. The contractor will receive several au-tomated emails. Within thirty days of award, the contractor will receive an e-mail that contains user ac-count information, as well as the applicable contract and order number(s) assigned.

Contractors will be granted one user account to access all evaluations.

CPARS Training

Contractors may sign up for CPARS training. Training courses are available at the CPARS training site (https://www.cpars.gov/webtrain.htm) and updated as needed.

CPARS Role_Contractor Representative (CR)

All evaluations will be sent the Contractor Representative (CR) named on your award. Access to CPARS will be granted to the CR after the award is registered in the system.

The CR will be able to access CPARS to review and comment on the evaluation. If your CR is not already in the CPARS system, the contracting officer will request the name and email address of the person that will be responsible for the CR role on your award.

Once an evaluation is ready to be released the CR will receive an email alerting them the evaluation is ready for their review and comment. The email will indicate the time frame the CR has to respond to the evaluation; however, the CR may return the evaluation earlier than this date.

The contractor must promptly notify the Contracting Officer of any change in their CR to allow the update to be made in the system.

GSA shall provide for review at a level above the contracting officer (i.e., contracting director) to consider any disagreement between GSA and the contractor regarding GSA’s evaluation of the contractor. Based on the review, the individual at a level above the contracting officer will issue the ultimate conclusion on the performance evaluation.

Copies of the evaluations, contractor responses, and review comments, if any, will be retained as part of the contract file.

QUALITY CONTROL PLAN (QCP)

The contracting Officer (CO) must accept a completed Quality Control Plan (QCP) prior to award of a con-tract. The QCP will be specific to the contract specification and location(s) in accordance with the provi-sions and requirements of the solicitation.

NOTICE TO PROCEED (NTP)

Notice to Proceed (NTP) will NOT be issued until the COR has officially notified the CO that approved clearances for proposed employees have been received and approved.

AVAILABILITY OF FUNDS

Funds are not presently available for award. The Government's obligation under this contract is contin-gent upon the availability of appropriated funds. No legal liability on the part of the Government may arise until funds are made available to the Contracting Officer.

PRE-BID/PRE-PROPOSAL CONFERENCE

A pre-bid/pre-proposal meeting has been scheduled for this solicitation. Please see the Pre-proposal Conference Notice on the next page for details.

PRE- AND POST-AWARD DEBRIEFINGS

https://www.cpars.gov/webtrain.htm

The General Services Administration’s hours of operation are 8 a.m. to 4:30 p.m. Requests for pre-award debriefings postmarked or otherwise submitted after 4:30 p.m. will be considered submitted the following business day. Requests for post-award debriefings delivered after 4:30 p.m. will be considered received and filed the following business day.

[THIS NOTICE SHOULD BE REMOVED BEFORE OFFER IS SUBMITTED TO GSA] Rev. July 2017

PRE-PROPOSAL CONFERENCE NOTICE

ATTENDENCE FORM

SOLICITATION #:47PF0019R0070

Custodial Services

Ambassador Bridge, Blue Water Bridge, and FBI Space Detroit Metro Airport

A pre-proposal conference is scheduled at the time and place set forth below. All prospective offe-rors are encouraged to attend. Please limit site visit attendance to 1 or 2 representatives from each company.

Please complete and return this form email to Peter D. Haas at peter.haas@gsa.gov by May 8, 2019.

SITE VISITS WILL BE HELD SEPARATELY FROM THE PRE-

PROPOSAL CONFERENCE.

1. Virtual Pre-Proposal Conference

TIME/DATE: 10 am est/ May 09, 2019 Meeting ID vop-phqn-hxo Phone Numbers

( US ) +1 413-438-7113

. PIN: 428 441#

[ ] I plan to attend the virtual conference.

Number of attendees: _____________.

[ ] I do not plan on attending the conference.

2. Ambassador Bridge Site Visit TIME/DATE: 11 am est/ May 17, 2019 Ambassador Bridge 3303 Porter Street Detroit, MI 48216 Parking is available in the employee parking lot. Attendees will meet in lot prior to site visit

] I plan to attend the Ambassador Bridge Site Visit

Number of attendees: _____________.

[ ] I do not plan on attending the Ambassador Bridge Site Visit.

3. Blue Water Bridge Site Visit

TIME/DATE: 11 am est/ May 20, 2019 Blue Water Bridge 2321 Pinegrove Avenue Port Huron, MI 48060 Parking instructions attached on the following page. Attendees will meet in lot prior to site visit

[ ] I plan to attend the Blue Water Bridge Site Visit

Number of attendees: _____________.

mailto:peter.haas@gsa.gov tel:%E2%80%AA+1%20413-438-7113%E2%80%AC

[ ] I do not plan on attending the Blue Water Bridge site visit

In case of last minute changes, please be sure to include a phone number:

Name: ___________________________________________

Company: ___________________________________________

Phone: ___________________________________________

47PF0019R0070 Blue Water Bridge, Ambassador Bridge and FBI Office Detroit Metro Airport Custodial and Related Services

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SOLICITATION NUMBER: 47PF0019R0070

SERVICE: CUSTODIAL AND RELATED SERVICES

LOCATION(S): LOCATION 1:

Blue Water Bridge 2321 Pinegrove Avenue Port Huron, MI 48060

LOCATION 2:

Ambassador Bridge 3303 Porter Street Detroit, MI 48216

LOCATION 3:

FBI Office Detroit Metro Airport – Delta Terminal 2583 World Gateway Place Detroit, MI 48242

PERIOD OF PERFORMANCE: Base Year: September 1, 2019 – August 31, 2020 Option 1: September 1, 2020 – August 31, 2021 Option 2: September 1, 2021 – August 31, 2022 Option 3: September 1, 2022 – August 31, 2023 Option 4: September 1, 2023 – August 31, 2024

SOLICITATION ISSUE DATE: May 3, 2019

OFFER RECEIPT DATE/TIME: June 3, 2019 5:30pm EST

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TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 STANDARD FORMS:

B. SERVICES, ORDERING AND PRICES

B.1 DESCRIPTION OF SERVICES

B.1.0 Offer for Standard Services B.1.1 Offer for Above Standard Services

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program C.1.0.0 Above Standard Services C.1.0.1 Acceptance C.1.0.2 Approval C.1.0.3 Building C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) C.1.0.6 Contracting Officer (CO) C.1.0.7 Contracting Officer's Representative (COR) C.1.0.8 Contractor C.1.0.9 Custodial C.1.0.10 Defective Service (Deficiencies) C.1.0.11 Emergency C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) C.1.0.14 Federally Equipped Food Service - RESERVED C.1.0.15 Floor Maintenance Services – (C.5.1.1 Floor Care) C.1.0.16 Guiding Principles for Sustainable Existing Buildings - RESERVED C.1.0.17 GSA Green Purchasing Program (GPP) – (C.4 Green Purchasing Plan) C.1.0.18 Green Cleaning – (C.3 Green Cleaning)

C.1.0.19 LEED-EB - RESERVED

C.1.0.20 Modification C.1.0.21 Negligence C.1.0.22 Designated On-site Authority C.1.0.23 Ordering Official C.1.0.24 Performance Based Service Contracting C.1.0.25 Periodic Work C.1.0.26 Product Preference – (EXHIBIT 6) C.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2) C.1.0.28 Quality Control Program (QCP) – (C.14 Quality Control Plan (QCP)) C.1.0.29 Sanitize C.1.0.30 Service Calls – (C.7 Service Calls) C.1.0.31 Standard Services – (C.5 Standard Services) C.1.0.32 Stewardship C.1.0.33 Storage Space C.1.0.34 Contractor Performance Assessment Reporting System (CPARS)

C.2 OBJECTIVES AND SCOPE

C.2.0 The Contractor Shall C.2.1 Cleaning Hours C.2.2 Normal Building Operating Hours C.2.3 Normal Working Hours

C.3 GREEN CLEANING

C.4. SUSTAINABLE PURCHASING

C.4.0 Sustainable Product Standards

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C.4.1 Key Sustainable Products (KSPs) C.4.1.2 Proof of Compliance C.4.1.3 Exemptions C.4.2 Green Cleaning Plan C.4.3 Additional Guidance for Other Products

C.5 STANDARD SERVICES

C.5.1 Interior Services C.5.1.0 Performance Standards C.5.1.1 Floor Care C.5.1.2 Carpets C.5.1.3 Floor Mats (Location 1 & 2 Only) C.5.1.4 Restrooms, Shower Rooms, Tenant Break Rooms, Locker Rooms and Holding Cells C.5.1.5 Fixtures C.5.1.6 Surfaces C.5.1.7 Walls C.5.1.8 Reserved C.5.1.9 Dusting C.5.1.10 Trash, Wastebaskets and Ash Receptacles C.5.1.11 Recyclables C.5.1.12 Elevators (Location 1 Only) and Stairways (Both Location 1 & 2) C.5.1.13 Plate Glass C.5.1.14 Window Washing, Interior (Location 1 & 2 Only) C.5.1.15 Blinds and Coverings in Common Areas (Location 1 & 2 Only) C.5.1.16 Fine Arts Collection – RESERVED C.5.1.17 Policing Inside Areas C.5.2 Exterior Services (Location 1 & 2 Only) C.5.2.0 Performance Standards C.5.2.1 Plate Glass (Location 1 & 2 Only) C.5.2.2 Window Washing, Exterior – (Location 1 & 2 Only) C.5.2.3 Policing Outside Areas (Location 2 Only, See Section J, Exhibit 1)

C.6 ABOVE STANDARD SERVICES

C.6.1 Carpet Extraction (Areas that exceed 10 SqFt) C.6.2 Floor Maintenance Services C.6.3 Window Washing (Location 1 & 2 Only) C.6.4 High Cleaning

C.7 SERVICE CALLS

C.8 COMMUNICATION PLAN

C.9 PROTECTION AND DAMAGE

C.10 SOLID WASTE/TRASH/RECYCLING MANAGEMENT

C.10.1.0 Solid Waste/Trash Audits - RESERVED C.10.1.2 Solid Waste/Trash Removal and Disposal (Location 2 ONLY) C.10.1.3 Solid Waste/Trash Records And Reports (Location 2 ONLY) C.10.1.4 Trash Pick-ups on Call - RESERVED C.10.2.0 Recycling (Location 2 ONLY) C.10.2.1 Extent of Work (Location 2 ONLY) C.10.2.2 Recyclable Materials Disposition (Location 2 ONLY) C.10.2.3 Recyclables (Location 2 ONLY) C.10.2.4 Pick-ups on Call – RESERVED C.10.2.5 Recycling Containers (Location 2 ONLY) C.10.2.6 Restriction on Use C.10.2.7 Recycling Proceeds - RESERVED C.10.2.8 Recycling Records and Reports (Location 2 ONLY) C.11.0 Recycling and Waste Reports (Location 2 ONLY) C.11.1 Report Calculations (Location 2 ONLY) C.11.2 Green Purchase Reports C.11.3 Supporting Documentation C.11.4 Reporting Formats

C.12 INTEGRATED PEST MANAGEMENT (ALL LOCATIONS)

C.12.0 Preventive Pest Maintenance C.12.1 General C.12.2 Pests Included and Excluded C.12.3 Initial Pest Assessment

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C.12.4 Integrated Pest Control Plan C.12.5 Pesticide Application C.12.6 Structural and Procedural Recommendations C.12.7 Record Keeping C.12.8 Manner and Time to Conduct Service C.12.9 Insect Control C.12.10 Rodent Control C.12.11 Safety and Health C.12.12 Integrated Pest Management Report

C.13 CHILD CARE CENTER - RESERVED

C.14 QUALITY CONTROL PLAN (QCP)

C.15 CLEANING SCHEDULES

C.16 COMMUNICATION REQUIREMENTS

C.17 FEDERAL REQUIREMENTS

C.18 CONTRACTOR SUBMITTALS/DELIVERABLES CHART

C.19 HISTORIC BUILDING PRESERVATION - RESERVED

C.20 SUBCONTRACTING

D. PACKAGING AND MARKING

D.1 PAYMENT OF POSTAGE AND FEES

D.2. MARKING

E. INSPECTION AND ACCEPTANCE

E.1 FAR 52.246-4 INSPECTION OF SERVICES—FIXED PRICE (AUG 1996)

E.2 DEDUCTION RATE

E.3 REDUCTION OF SPACE

E.4 INCREASE OF SPACE

E.5 CONTRACT CLOSE-OUT EXAMINATION

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

F.2 TERM OF CONTRACT

F.3 RECOGNIZED HOLIDAYS

F.4 OPTIONS

G. CONTRACT ADMINISTRATION DATA

G.1 PAYMENT (GENERAL)

G.2 PAYMENT FOR SERVICES

G.3 GSAR 552.232-77 PAYMENT BY GOVERNMENT CHARGE CARD (NOV 2009)

G.4 EVALUATING CONTRACTOR PERFORMANCE

G.5 SUSPENSION OF WORK

G.6 LIMITATION OF GOVERNMENT’S OBLIGATION - RESERVED

G.7 ADJUSTING PAYMENTS

H. SPECIAL CONTRACT REQUIREMENTS

H.1 CONTRACTOR RESPONSIBILITIES

H.1.0 Supervisors H.1.1 Communication H.1.2 Training H.1.3 Uniforms H.1.4 Exposure Control Program H.1.5 Key Control - RESERVED H.1.6 Qualifications of Personnel (Resumes) H.1.7 Miscellaneous Requirements

H.2 OCCUPANT EMERGENCY PLAN (OEP)

H.3 CONTRACTOR PANDEMIC PLAN

H.4 CONSERVATION

H.5 AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.6 ASBESTOS AWARENESS TRAINING- RESERVED

H.7 LEED-EB - RESERVED

H.8 PROVIDED BY THE GOVERNMENT (NOT IDENTIFIED ELSEWHERE IN THE SPECIFICATION)

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H.9 USE OF GOVERNMENT INFORMATION TECHNOLOGY - RESERVED

H.10 SECURITY REQUIREMENTS AND PERSONAL IDENTITY VERIFICATION PROCEDURES (NON-CLASSIFIED CONTRACT)

H.10.1 Reserved H.10.2 GSAR 552.237-71 Qualifications of Employees (MAY 1989) H.10.3 Suitability Determinations H.10.4 GSA Criteria for Adjudication H.10.5 Compliance with Security Requirements H.10.6 Identification Credential

H.11 RESERVED

H.12 STANDARDS OF CONDUCT

H.13 REMOVAL FROM CONTRACT WORK

H.14 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.15 RECORDING PRESENCE

H.16 GOVERNMENT FORMS

H.17 OTHER CONTRACTORS

H.18 ORDINANCES, TAXES, PERMITS AND LICENSES

H.19 DISCREPANCY IN THE SPECIFICATIONS

I. CONTRACT CLAUSES

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS)

EXHIBIT 1 BUILDING INFORMATION SHEET

EXHIBIT 2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

EXHIBIT 3 SURVEILLANCE FORMS

EXHIBIT 4 BUILDING EXTERIOR AND HARDSCAPE PLAN - RESERVED

EXHIBIT 5 EROSION AND SEDIMENT CONTROL PLAN - RESERVED

EXHIBIT 6 GREEN PURCHASE REPORT (BIO BASED)

EXHIBIT 7 GREEN PURCHASE REPORT (NON BIO BASED)

EXHIBIT 8 RECYCLING/SOLID WASTE/TRASH REPORT

EXHIBIT 9 KEY SUSTAINABLE PRODUCT (KSP) STANDARDS AND RECOMMENDED SUBMITTALS

EXHIBIT 10 PBS WASTE AUDITS - RESERVED

EXHIBIT 11 PEST CONTROL WORK AND INSPECTION REPORT (GSA 3638)

EXHIBIT 12 COST PROPOSAL WORKSHEET

EXHIBIT 13 MODEL SUBCONTRACTING PLAN TEMPLATE

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERORS

K.1 ANNUAL REPRESENTATIONS AND CERTIFICATIONS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

L.1 BID GUARANTEE REQUIREMENT (OPTIONAL. REFER TO GSAM 528.101-1(B))

L.2 PERFORMANCE BOND REQUIREMENT (OPTIONAL. REFER TO GSAM 528. 103-2)

L.3 INSURANCE REQUIREMENT

L.4 INSPECTION OF THE FACILITY

L.5 RESERVED

L.6 INSTRUCTIONS FOR SUBMITTING PROPOSALS

L.7 RESERVED

L.8 INCONSISTENCIES IN SPECIFICATIONS

L.9 TYPE OF CONTRACT

L.10 OFFERORS CHECKLIST

M. EVALUATION FACTORS FOR AWARD

M.1 BASIS OF AWARD

M.2 PAST PERFORMANCE

M.3 TOTAL EVALUATED PRICE

M.4 SPECIAL STANDARD(S) OF RESPONSIBILITY

M.5 FAR 52.217-5 EVALUATION OF OPTIONS (JULY 1990)

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A. SOLICITATION/CONTRACT FORM

A.1 Standard Forms:

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Janitorial Services to include

Detroit, MI to begin September for the Blue Water Bridge, Port

PoP: 09/01/2019 - 08/31/2020 for the Ambassador Bridge, Janitorial Services to include

2019-2020

12 __________

PoP: 09/01/2019 - 08/31/2020

Pest Control & Window Washing

1, 2019.

0003 DTW Airport-FBI Space, Base Year

2019-2020

MO

Pest Control & Window Washing

2019.

Janitorial Services to include

Romulus, MI to begin September

Janitorial Services to include

Blue Water Bridge, Base Year

MO

2020-2021

Huron, MI to begin September 1, for the DTW Airport-FBI Space, MO

PoP: 09/01/2019 - 08/31/2020

Blue Water Bridge, Option Year 1

1, 2019.

for the Blue Water Bridge, Port

MO

2019-2020

Pest Control & Window Washing

Ambassador Bridge, Base Year

Huron, MI to begin September 1, Pest Control & Window Washing

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Janitorial Services to include

Detroit, MI to begin September

2021-2022 for the Blue Water Bridge, Port

Year 1 2020-2021

MO

PoP: 09/01/2020 - 08/31/2021 for the Ambassador Bridge, Ambassador Bridge, Option Year 2

Pest Control & Window Washing

1, 2020.

PoP: 09/01/2020 - 08/31/2021

MO

Romulus, MI to begin September

DTW Airport-FBI Space, Option

Pest Control & Window Washing

MO

Janitorial Services to include

2020.

PoP: 09/01/2021 - 08/31/2022

MO

Janitorial Services to include

2021-2022 for the DTW Airport-FBI Space, Pest Control & Window Washing

2021.

Pest Control & Window Washing

2020-2021

PoP: 09/01/2020 - 08/31/2021

Blue Water Bridge, Option Year 2

1, 2020.

Janitorial Services to include

Huron, MI to begin September 1, Ambassador Bridge, Option Year 1

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

2022.

3001 Blue Water Bridge, Option Year 3 12

Pest Control & Window Washing

Janitorial Services to include

123003

1, 2021.

Huron, MI to begin September 1, Janitorial Services to include

PoP: 09/01/2022 - 08/31/2023

2022-2023 for the Blue Water Bridge, Port

Detroit, MI to begin September

Pest Control & Window Washing

MO

PoP: 09/01/2021 - 08/31/2022

Year 2 2021-2022

1, 2022.

Ambassador Bridge, Option Year 3

1, 2021.

for the Ambassador Bridge, Detroit, MI to begin September

MO

DTW Airport-FBI Space, Option

__________MO

Janitorial Services to include

Year 3 2022-2023 for the Ambassador Bridge, 2022-2023

Romulus, MI to begin September

PoP: 09/01/2022 - 08/31/2023 for the DTW Airport-FBI Space, DTW Airport-FBI Space, Option

Pest Control & Window Washing

PoP: 09/01/2021 - 08/31/2022

MO

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

for the Ambassador Bridge, PoP: 09/01/2023 - 08/31/2024

2023-2024

1, 2023.

DTW Airport-FBI Space, Option

2023.

for the DTW Airport-FBI Space, Pest Control & Window Washing

Blue Water Bridge, Option Year 4

Romulus, MI to begin September

Janitorial Services to include

Pest Control & Window Washing

2023-2024

Huron, MI to begin September 1, for the DTW Airport-FBI Space, PoP: 09/01/2023 - 08/31/2024 for the Blue Water Bridge, Port

Janitorial Services to include

Pest Control & Window Washing

PoP: 09/01/2022 - 08/31/2023

MO __________

1, 2023.

Ambassador Bridge, Option Year 4

Janitorial Services to include

MO

1, 2022.

MO

Pest Control & Window Washing

Detroit, MI to begin September

Janitorial Services to include

PoP: 09/01/2023 - 08/31/2024

Year 4 2023-2024

Romulus, MI to begin September

[7]

B. SERVICES, ORDERING AND PRICES

B.1 Description of Services The Contractor shall provide the management, supervision, manpower, equipment and supplies necessary to provide custodial and related services as described herein. Work under this contract is expected to commence on or about September 1, 2019.

B.1.0 Offer for Standard Services (Reference section C.5 Standard Services)

LOCATION 1 LOCATION 2 LOCATION 3

Building #: MI1980ZZ MI1873ZZ MI2175ZZ Building Name: Blue Water Bridge Ambassador Bridge FBI Office – Detroit Metro Airport Building Address: 2321 Pinegrove Avenue 3303 Porter Street 2583 World Gateway Place Building City/State: Port Huron, MI Detroit, MI Detroit, MI

LOCATION 1, Blue Water Bridge

ITEM

# DESCRIPTION UNIT QTY

UNIT PRICE

(Initial 12 Month

Period)

OPTION 1

UNIT PRICE

(First Additional

12 Month Period)

OPTION 2

UNIT PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT PRICE

(Third Additional 12 Month Period)

OPTION 4

UNIT PRICE

(Fourth Additional 12 Month Period)

1.

Custodial and related services including:

Building Interior/Exterior, Booths, Integrated Pest Management (Interior Only) & select Window Washing

Month 12 $ $ $ $ $

LOCATION 2, Ambassador Bridge

UNIT PRICE

(Initial 12 Month

Period)

OPTION 1

UNIT PRICE

(First Additional

12 Month Period)

OPTION 2

UNIT PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT PRICE

(Third Additional 12 Month Period)

OPTION 4

UNIT PRICE

(Fourth Additional 12 Month Period)

2.

Custodial and related services including:

Building Interior/Exterior, Booths, Integrated Pest Management (Interior Only) & Window Washing

[8]

LOCATION 3, FBI Office, Detroit Metro Airport (Delta Terminal)

UNIT PRICE

(Initial 12 Month

Period)

OPTION 1

UNIT PRICE

(First Additional

12 Month Period)

OPTION 2

UNIT PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT PRICE

(Third Additional 12 Month Period)

OPTION 4

UNIT PRICE

(Fourth Additional 12 Month Period)

3.

Custodial and related services including Integrated Pest Management

B.1.1 Offer for Above Standard Services (Reference section C.6 Standard Services)

All Locations Unless Otherwise Noted

UNIT PRICE

(Initial 12 Month

Period)

OPTION 1

UNIT PRICE

(First Additional

12 Month Period)

OPTION 2

UNIT PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT PRICE

(Third Additional 12 Month Period)

OPTION 4

UNIT PRICE

(Fourth Additional 12 Month Period)

1.

Location 1, 2 & 3 Carpet Cleaning by Extraction

SF 10 $ $ $ $ $

2.

Location 1, 2 & 3 Strip and Apply Floor Finish

SF 10 $ $ $ $ $

3. Location 1, 2 & 3 Stripping and Sealing

SF 10 $ $ $ $ $

4.

Location 1 ONLY:

Window Washing, Job includes both sides of Exterior Windows on the First Floor

Job 1 $ $ $ $ $

4a.

Location 2 ONLY:

Window Washing, Job includes both sides of Exterior Windows

Job 1 $ $ $ $ $

5.

Location 1, 2 & 3 High Cleaning (96” and above floor)

Hour 3 $ $ $ $ $

6a.

Hourly Rate for Janitor During Normal Working Hours See Note 1

Hour 1 $ $ $ $ $

6b.

Hourly Rate for Janitor After Normal Working Hours See Note 1

Hour 1 $ $ $ $ $

[9]

ITEM

# DESCRIPTION UNIT QTY

UNIT PRICE

(Initial 12 Month

Period)

OPTION 1

UNIT PRICE

(First Additional

12 Month Period)

OPTION 2

UNIT PRICE

(Second Additional 12 Month Period)

OPTION 3

UNIT PRICE

(Third Additional 12 Month Period)

OPTION 4

UNIT PRICE

(Fourth Additional 12 Month Period)

7a.

Hourly Rate for Supervisor During Normal Working Hours See Note 1

Hour 1 $ $ $ $ $

7b.

Hourly Rate for Supervisor After Normal Working Hours See Note 1

Hour 1 $ $ $ $ $

All the Contractor’s labor hour prices must include expenses for overhead, General and Administrative (G&A) and profit. Thus no separate allowance for travel time, parking, overhead, G&A or profit will be applied when hourly services are ordered.

Offeror must submit offers for all locations in order to be considered for award. The contract will be awarded to the responsible offeror submitting the best offer in the aggregate for all locations. Offerors MUST quote prices for all four of the renewal options, in addition to the initial period, in order to be considered for award. Renewal options shall be priced using the wage determination contained in this solicitation. Upon exercising a renewal option, the contract price will be adjusted in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards—Price Adjustment (Multiple Year and Option Contracts) (May 2014).

Note 1: Quote a price per hour for providing Above Standard Services when ordered that are in addition to the services specified herein for the standard services. Orders for above standard service may be placed orally when the amount of the order totals $2,500.00 or less or in the event of an emergency. All orders which exceed $2,500.00 must be placed or confirmed by issuance of a GSA Form 300, Order for Supplies or Services and will be paid by GSA Finance. The GSA Form 300 will describe the service to be provided and will establish, excluding emergencies as determined by the Contracting Officer (CO) or the Contracting Officer’s Representative (COR), the maximum number of hours for which the Contractor will be compensated. Orders of $2,500.00 or less may be processed using the Governmentwide commercial purchase card, which is the preferred method to purchase and to pay for micro purchases. Individual orders for above standard services involving more than forty (40) hours will only be issued with the assent of the Contractor. This above standard services provision is intended to be used to satisfy the Government's short term non recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated pursuant to the "Changes Fixed Price" clause. Above standard services cannot be accomplished by diverting resources from work that is supposed to be accomplished.

[10]

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 DEFINITIONS

C.1.0 General Program The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval ‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Safety Data Sheets (SDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet – (EXHIBIT 1) The Cleanable area represents the portion of rentable square footage that is regularly cleaned, and excludes those components of rentable square footage that are not cleaned by the Contractor or such as mechanical areas, most computer server rooms and wiring closets, and some storage and filing areas.

C.1.0.5 Cleaning Performance Standard – (C.5 Standard Services) The overall quality performance standard the Contractor will be held to is: “The Contractor will clean the facility throughout the contract period, with the outcome of ensuring that the physical and capital assets are maintained and preserved in the same or better condition that they were in when the Contractor first started the contract, normal operating wear taken into account.”

C.1.0.6 Contracting Officer (CO) The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules, make final decisions on disputed deductions from contract payments for nonperformance or unsatisfactory performance; terminate the

[11] contract for convenience or default; and issue final decisions regarding contract questions or matters under dispute. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.7 Contracting Officer's Representative (COR) The COR shall be appointed by letter from the CO at time of award and if necessary revised by letter during the contract period to assist him/her in discharging his/her responsibilities. The responsibilities of the COR include, but are not limited to: Evaluating Contractor performance with the Government's representative at the work site; advising the Contractor of proposed deductions for nonperformance or unsatisfactory performance; compliance with contract requirements insofar as the work is concerned; issuing purchase orders, and advising the CO of any factors which may cause delay in work performance. The COR will assist in the discharge of the Contracting Officer's responsibilities when the Contracting Officer is unable to be directly in touch with the contract work. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.8 Contractor The “Contractor” as used in this document refers to the company or firm awarded this contract.

C.1.0.9 Custodial A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.10 Defective Service (Deficiencies) A unit of service that does not conform to the level of performance specified

C.1.0.11 Emergency The term ‘emergency’ includes, but is not limited to bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes.

C.1.0.12 Environmentally Sustainable – (C.3 Green Cleaning) These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17 Federal Requirements for a list of environmentally sustainable attributes and certifying entities.

C.1.0.13 Federal Holidays – (F.3 Recognized Holidays) Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

C.1.0.14 Federally Equipped Food Service - RESERVED

C.1.0.15 Floor Maintenance Services – (C.5.1.1 Floor Care)

[12]

Services required for all non-carpeted flooring such as concrete, ceramic, terrazzo, brick and marble and resilient flooring such as vinyl tile, and linoleum.

C.1.0.16 Guiding Principles for Sustainable Existing Buildings - RESERVED

C.1.0.17 GSA Green Purchasing Program (GPP) – (C.4 Green Purchasing Plan) The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.18 Green Cleaning – (C.3 Green Cleaning) Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupants’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.19 LEED-EB - RESERVED

C.1.0.20 Modification Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.21 Negligence Is the failure to use care under the circumstances, it is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

C.1.0.22 Designated On-site Authority The term "designated on-site authority" means a person designated in writing by the Contractor who has authority to act for the Contractor on a day-to-day basis at the work site.

C.1.0.23 Ordering Official Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.24 Performance Based Service Contracting This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.25 Periodic Work Cleaning jobs that are developed into a schedule where work is performed less frequently than monthly i.e.

quarterly; semi-annually.

C.1.0.26 Product Preference – (EXHIBIT 6) Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

[13]

C.1.0.27 Quality Assurance Surveillance Plan (QASP) – (EXHIBIT 2) The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW) to ensure services meet contract requirements.

C.1.0.28 Quality Control Program (QCP) – (C.14 Quality Control Plan (QCP)) The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. It includes those continuous actions taken by a Contractor to control the performance of his or her employees and subcontractor's services so that they consistently meet the contract requirements. Preparation of this document is the responsibility of the Contractor.

C.1.0.29 Sanitize This is the process of making the surface free from elements, such as filth or bacteria, viruses and fungi, that endanger health; hygienic so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.30 Service Calls – (C.7 Service Calls) Service calls are considered standard service requirements such as requests from tenants, GSA, or other entities to address spills, custodial related problems or malfunctions, replenish restroom supplies or nonrecurring requests for rearranging furniture in a conference room, special events support, etc.

C.1.0.31 Standard Services – (C.5 Standard Services) Standard services are defined as all services that are included in the monthly price or as defined in the Contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.32 Stewardship This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.1.0.33 Storage Space Space generally consisting of concrete, wood block, or unfinished floors; bare block or brick interior walls;

unfinished ceilings; and similar construction containing minimal lighting and heating. Storage space includes attics, basements, sheds, portions of parking structures and other unimproved facility areas.

C.1.0.34 Contractor Performance Assessment Reporting System (CPARS) Web based Contractor performance evaluation system used by Government agencies including GSA to evaluate Contractors on a semi-annual basis. The CPARS was created as a Federal multiple-agency, shared-file system that collects, maintains, and disseminates Contractor performance information as required by Federal Acquisition Regulation (FAR), Subpart 42.15.

C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services as well as Above Standard Services items identified in paragraph B.1.1. Offer for Above Standard Services with a Performance-Based Statement of Work

[14]

(PBSOW). As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: Standard Services and Above Standard Services.

C.2.0 The Contractor Shall -Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract. This work shall be in accordance with all Federal, State and local standards as well as the most current version of all applicable consensus standards including any supplements or revisions. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to the Occupational Safety and Health Act (OSHA) and NIBS.

-Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

-Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

-Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

-Implement an…