Solicitation_-_Asheville_Operations_and_Maintenance_Services_8.18.18.pdf

Southeast Sunbelt Region Operations and Maintenance Services Performance-Based Specification – FY-17

Carolina PMC Asheville, Winston Salem, NC

SOLICITATION NUMBER: 47PE0618R0030

SERVICE: BUILDING OPERATIONS AND MAINTENANCE AND RELATED SERVICES

LOCATIONS: Veach-Baley Federal Building NC0002AE

Asheville FB/CH NC0005AE Hiram H. Ward FB/CH NC0113ZZ

PERIOD OF PERFORMANCE: December 1, 2018 – November 30, 2023

SOLICITATION ISSUE DATE: August 18, 2018

OFFER RECEIPT DATE and TIME September 20, 2018 2:00 PM EST

THIS PROCUREMENT IS A NEGOTIATED PROCUREMENT NOT-TO-BE PUBLICLY

OPENED -- TOTAL 8(a) SMALL BUSINESS SETASIDE.

Performance-Based Specification – FY-17

Carolina PMC

MEMORANDUM TO: ALL PROSPECTIVE BIDDERS

DATE: August 18, 2018

SUBJECT: Request for Proposal Operations & Maintenance Services Site Visits

NOTE: ALL BUILDINGS ARE SECURED BUILDINGS. IN ORDER TO GAIN

ENTRANCE, YOU MUST HAVE PICTURE IDENTIFICATION.

SITE VISIT WALK THRU SCHEDULE OF ACTIVITIES:

DATE: Wednesday, September 5, 2018 TIME: 11:00 A.M. EST**

LOCATION: Veach-Bailey Complex 151 Patton Ave Asheville, NC 28801-2638

Federal Building-Courthouse 100 Otis Street Asheville, NC 28801-2608

**11 – 12 noon there will be a brief outline of the SOW; Q and A session Lunch on your own immediately following the SOW briefing 1 – 4 tour the Veach- Bailey Complex and the FB-CT

DATE: Wednesday, September 6, 2018 TIME: 10:00 A.M. EST

LOCATION: Hiram H. Ward FB-CTH 251 N. Main Street Winston-Salem, NC 27101-3914

Access to the building/facility may be obtained for inspection purposes by contacting the below named individuals:

ASHEVILLE, NC

Robert Stephenson Contracting Officer Rep (COR)

(828) 713-4740 (cell)

WINSTON-SALEM, NC

Theodore “Ted” Case Alternate Contracting Officer Rep (ACOR)

(336) 740-5655 (cell)

The purpose of the site visit is to provide a guided tour of the work areas, so that proposers may ascertain the general conditions that could materially affect your proposal. However, you are expected to visit the site to become familiar with all the variables prior to completion of your quote.

We consider attendance at these site visits to be vitally important to the preparation of a cost effective

Performance-Based Specification – FY-17

Carolina PMC proposal and advantageous in understanding the total requirement desired by the Government. It is again emphasized that it is most advantageous for you to have qualified representation at the site visits.

If you have any questions after reviewing the specification, please submit all questions to Danah Gibson via e-mail NLT September 7, 2018. A summary of the topics discussed at the walk-thru will be provided to all proposers as an amendment to the Request for Proposal.

Point of Contact:

Danah D. Gibson (Contract Specialist) Danah.gibson@gsa.gov

Phone Number: (404) 797-0956 mailto:Danah.gibson@gsa.gov

Performance-Based Specification – FY-17

Carolina PMC

SOLICITATION TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1. STANDARD FORMS

B. SERVICES, ORDERING AND PRICES

B.1. DESCRIPTION OF SERVICES

B.2. BID/OFFER/BASIC SERVICES BENCHMARK DATA

B.3. ALTERNATE BID/OFFER FOR ADDITIONAL SERVICES

B.4. PRICING OF OPTIONS FOR CONTRACT SERVICES

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1. SCOPE OF WORK

C.1.1 Building Service Requirements C.1.2 Intrinsic Contract Requirements C.1.3 Contract Exclusions

C.2. DEFINITIONS

C.2.0 General Program C.2.1 Above Standard Services C.2.2 Acceptance C.2.3 Acts Of God C.2.4 Additional Services C.2.5 Advance Meters C.2.6 Advance Metering Systems C.2.7 Approval C.2.8 Architectural and Structural C.2.9 Assets Inventory C.2.10 Basic Services C.2.11 Building C.2.12 Building Automation System (BAS) C.2.13 Building Operating Plan C.2.14 Commissioning C.2.15 Commissioning (Ongoing) C.2.16 Computerized Maintenance Management System (CMMS/NCMMS) C.2.17 Consumable Parts C.2.18 Contracting Officer (CO) C.2.19 Contracting Officer Representative (COR) or Designee C.2.20 Contract Award Date C.2.21 Contract Services Start Date C.2.22 Contract Phase-in/ Transition Period C.2.23 Contractor C.2.24 Contractor’s Other Than Normal Working/Duty Hours C.2.25 Controls and Control System C.2.26 Critical Assets C.2.27 Defective Services C.2.28 Emergency C.2.29 Emergency Callback C.2.30 Environmentally Sustainable C.2.31 Existing Deficiency List Report C.2.32 Exterior C.2.33 Federal Holidays C.2.34 Federal Executive Holiday, Unanticipated

Performance-Based Specification – FY-17

Carolina PMC

C.2.35 Federally Equipped Food Service C.2.36 Fire Protection and Life Safety Systems C.2.37 GSALink C.2.38 Guiding Principles for Sustainable Existing Buildings C.2.39 GSA Green Purchasing Program (GPP) C.2.40 Government Furnished Equipment (GFE) C.2.41 Indefinite Quantity

C.2.42 LEED-EB

C.2.43 Maintenance Repair C.2.44 Miscellaneous Work C.2.45 Modification of Contract C.2.46 Negligence C.2.47 Non Agency Specific Assets C.2.48 Non-Reimbursable Repair C.2.49 Normal Working Hours C.2.50 Occupant Emergency Plan (OEP) C.2.51 Open System C.2.52 Operations C.2.53 Ordering Official C.2.54 Overtime Services C.2.55 Performance Based Contracting C.2.56 Performance Work Statement (PWS) C.2.57 Phase in C.2.58 Phase out Transition Period C.2.59 Predictive Maintenance C.2.60 Preventive Maintenance (Scheduled and Unscheduled) C.2.61 Product Preference C.2.62 Quality Assurance Surveillance Plan (QASP) C.2.63 Quality Control Plan C.2.64 Repair C.2.65 Reimbursable Repair C.2.66 Sequence of Operations C.2.67 Service Request C.2.68 Standard Services C.2.69 Stewardship C.2.70 Supervisor, On-site C.2.71 Technical Proposal C.2.72 Tour C.2.73 Vertical Transportation Systems C.2.74 Watch C.2.75 Acronyms

C.3. REFERENCES

C.4. EXISTING DEFICIENCY INSPECTION/INITIAL DEFICIENCY LIST

C.4.1 Initial Inspection C.4.2 Initial Deficiency List

C.5. STARTUP PHASE/TRANSITION PHASE

C.5.1 Transition Phase Startup C.5.2 Start up Phase Schedule

C.6. PHASEOUT TRANSITION PERIOD

C.7. PUNCH LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

C.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.8.1 Minimum Staffing and Ability to Contact and Communicate with the CO or their designee C.8.2 Contractor Communication Equipment C.8.3 Onsite Records C.8.4 Service Request and Administrative Support C.8.5 Use of NCMMS

Performance-Based Specification – FY-17

Carolina PMC

C.8.6 Quality Control Program C.8.7 Government Quality Assurance Program C.8.7.1 Contract Performance C.8.7.2 Methods C.8.7.3 Records and Files C.8.7.4 Cooperation – Inspections C.8.7.5 Contractor Performance Assessment Reporting System (CPARS)

C.9. BUILDING OPERATING PLAN

C.9.1 Building Operating Plan

C.10. ASSET LIST

C.11. MONTHLY PROGRESS REPORTS

C.12. PERFORMANCE EVALUATION AND REVIEW

C.12.1 General:

C.12.2 Communications Requirements

C.13. ASSET CONDITION ASSESSMENT (RESERVED)

C.14. OCCUPANT FEEDBACK PROGRAM (RESERVED)

C.15. REFERENCE LIBRARY

C.16. REVIEW OF DESIGN DOCUMENTS

C.17. BUILDING MANAGEMENT SUPPORT SERVICES

C.18. INSPECTION ASSISTANCE FOR SPACE BUILDOUTS

C.19. EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.20. LABELING OF ELECTRICAL CIRCUITS

C.21. OPERATIONAL REQUIREMENTS

C.21.1 General C.21.2 Extended Operating Hours (RESERVED) C.21.3 Continuity Of Operations (Coop) C.21.4 Emergency Operating Plan C.21.5 Tenant Environment C.21.6 Energy and Water Efficiency C.21.7 Contact After Normal Hours C.21.8 Normal Tenant Working Hours C.21.9 Building Information

C.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

C.22.1 Smart Buildings C.22.2 Integrated Building Systems

C.23. SERVICE REQUEST

C.23.1 General C.23.2 Emergency Service Request C.23.3 Emergency Call Back (after hours) C.23.4 Urgent Service Request Response C.23.5 Routine Service Request Response C.23.6 Overtime Services

C.24. TOURS

C.24.1 General C.24.2 Operating Logs and Tour Check Sheets C.24.3 Tour Frequencies C.24.4 Condensate Drip Pans C.24.5 Monitoring Of Central Plant Assets

C.25. DEMAND RESPONSE PROGRAMS – (RESERVED)

C.26. CURTAILMENT – (RESERVED)

C.27. BAS ALARM RESPONSE

C.28 ADVANCE METERING PROGRAM (AMP)

C.29. PROTECTION AND DAMAGE

C.30. NEGLIGENCE

C.31. KEY CONTROL

C.31.1 Locksmith Services

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Carolina PMC

C.32. DISRUPTIVE OR HAZARDOUS TOOLS

C.33. DISRUPTION TO UTILITIES, LIGHTING, OR SPACE CONDITIONING

C.34. PLUMBING AND RESTROOMS

C.35. MAINTENANCE PROGRAM

C.35.1 General C.35.2 Maintenance Standard C.35.3 Application of Diagnostic Software C.35.4 BAS Control Systems C.35.5 Smart Building Technology (RESERVED) C.35.6 Ongoing Commissioning /Re-Tuning Technology (RESERVED) C.35.7 Variable Air Volume (VAV) and Powered Induction Units (PIU’s) Maintenance Accessibility

C.36. WATER TREATMENT

C.36.1 General C.36.2 Tolerances C.36.3 Initial Report and Development of Program C.36.4 Cooling Tower Management Plan C.36.5 Corrosion Monitoring C.36.6 Monthly Testing C.36.7 Chemical Free Water Treatment System (RESERVED)

C.37. DIESEL FUEL, OIL ANALYSIS AND OIL CHANGES

C.37.1 Periodic Oil Analysis C.37.2 Oil and Refrigerant Additives C.37.3 Generator Oil C.37.4 Diesel Fuels

C.38. LAMPS AND BALLASTS

C.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS AND MAINTENANCE

C.39.1 General C.39.2 Maintenance and Repair C.39.3 Repair and Replacement Work C.39.4 Painting C.39.5 Interior Signage and Directories C.39.6 Finishes Maintenance C.39.7 Historic Building Preservation C.39.8 Vertical Transportation and Associated Elevator Assets C.39.9 Flag Procedures

C.40. REPAIRS

C.40.1 General C.40.2 Non-Reimbursable Repairs C.40.3 Reimbursable Repairs C.40.4 Miscellaneous Work C.40.5 Repair Shared Liability Example:

C.40.6 Approval of Work C.40.7 Invoicing C.40.8 Ordering Repairs from Outside Source C.40.9 Force Majeure (Uncontrollable Events) C.40.10 Warranties C.40.11 Quality of Materials and Replacement Parts

C.41. SAFETY AND ENVIRONMENTAL MANAGEMENT

C.41.1 General C.41.2 Scheduling and Recordkeeping C.41.3 Refrigerants C.41.3.1 Control and Certification C.41.3.2 Certified Handlers C.41.4 AIR QUALITY MANAGEMENT DISTRICT (AQMD) Operating Permits C.41.5 Fuel Storage Tanks C.41.5.1 Underground and Above Ground Storage Tanks

Performance-Based Specification – FY-17

Carolina PMC

C.41.5.2 Underground Storage Tanks C.41.5.3 Above Ground Storage Tanks C.41.6 Solid Waste Audit (RESERVED) C.41.7 Polychlorinated Biphenyl (PCB) Control C.41.8 Facility Hazards C.41.8.1 Hazardous Waste C.41.9 Workplace Safety C.41.10 Electrical Safety C.41.11 Fall Protection C.41.12 Powered Platforms C.41.13 Lockout/Tagout C.41.14 Confined Spaces C.41.15 Asbestos Management C.41.16 Hazardous Materials C.41.16.1 Safety Data Sheets (SDS) C.41.16.2 Disposition of Hazardous Waste C.41.16.3 Environmental Report C.41.16.4 Key Sustainable Product (KSP) Standards C.41.16.5 Exemptions C.41.16.6 Proof of Compliance C41.16.7 Recycled Content Product Purchase Annual Reporting C.41.16.8 Bio-Based Products C.41.17 Boiler/Pressure Vessel Operation and Inspection Standards C.41.17.1 Boiler Operation and Inspections C.41.17.2 Inspections and Tests C.41.17.3 Backflow Prevention Devices C.41.17.4 Potable Water Systems C.41.18 Labeling and Signage C.41.19 Roof Anchorage Points

C.42. FIRE PROTECTION AND LIFE SAFETY ASSETS AND SYSTEMS

C.42.1 General C.42.2 Fire Alarm System Services C.42.3 Fire Alarm System Testing C.42.4 Fire Alarm System Maintenance C.42.5 Fire Alarm System Central Station Monitoring C.42.6 Water-Based Fire Suppression Systems C.42.6.1 Corrosion Inspection for Fire Suppression Sprinkler Piping (Wet and Dry) C.42.7 Fire Doors and Other Opening Protective C.42.8 Fire and Combination Fire/Smoke Dampers C.42.9 Smoke Doors and Other Opening Protective C.42.10 Smoke Dampers C.42.11 Portable Fire Extinguishers C.42.12 Non-Water-Based Fire Extinguishing Systems C.42.13 Smoke Control Systems C.42.14 Emergency and Standby Power Systems C.42.15 Emergency Lighting Systems and Exit Signage

C.43. MAINTENANCE AND REPAIR OF VERTICAL TRANSPORTATION SYSTEMS (RESERVED)

C.44. SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

C.45. FEDERAL REQUIREMENTS

C.46. CRITERIA FOR DEDUCTIONS

D. PACKAGING & MARKING

D.1. PAYMENT OF POSTAGE AND FEES

D.2. MARKING

E. INSPECTION & ACCEPTANCE

Performance-Based Specification – FY-17

Carolina PMC

E.1. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR CONTRACT ADMINISTRATION E.1.1 Contractor Responsibility E.1.2 Contracting Officer E.1.3 Contracting Officer’s Representatives (COR) E.1.4 Government Quality Assurance

E.2. FAILURE TO PERFORM

E.3. EXCUSABLE DELAYS

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

F.2. TERM OF CONTRACT

F.2.1 Term of the Contract

F.3. OPTION TO EXTEND THE TERM OF THE CONTRACT

F.4. REPORTING REQUIREMENTS

F.4.1 Plans, Schedules and Report Format Submission Requirements F.4.2 Other Reports

G. CONTRACT ADMINISTRATION DATA

G.1. PAYMENTS

G.1.1 General G.1.2 Payments for Additional Services G.1.3 Submission of Invoices for Additional Services

G.2. UNEXPECTED BUILDING CLOSURES

G.3. WITHHOLDING MONIES FOR NON-SUBMISSION OF WORK SCHEDULES

G.4. WITHHOLDING MONIES FOR NON-SUBMISSION OF REPORTS

G.5. APPLICATION OF CRITERIA FOR DEDUCTIONS (NON-PERFORMANCE

G.6. ADDITIONS AND DELETIONS OF BUILDINGS

H. SPECIAL CONTRACT REQUIREMENTS

H.1. SECURITY

H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) H.1.2 GSAR 552.237-70 Qualification of Offerors (MAY 1989) H.1.3.GSAR 552.237-71 Qualifications of Employees (MAY 1989) H.1.4. Suitability Determinations H.1.5. Compliance with Security Requirements H-1.6. Safeguarding Sensitive Data and Information Technology Resources

H.2. IDENTIFICATION CREDENTIAL

H.3. ESCORT REQUIREMENTS

H.4. STANDARDS OF CONDUCT

H.5. REMOVAL FROM CONTRACT WORK

H.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.7. RECORDING PRESENCE

H.8. GOVERNMENT FORMS

H.9. OTHER CONTRACTORS

H.10. ORDINANCES, TAXES, PERMITS, AND LICENSES

H.11. DISCREPANCY IN THE SPECIFICATIONS

H.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.12.1 Standards H.12.2 Reporting H.12.3 Recycle Content Certification

H.13. ASBESTOS AWARENESS TRAINING

H.14. UNIFORMS

H.15. PERSONNEL QUALIFICATIONS FOR MECHANICAL PERSONNEL

H.15.1 Personnel Training H.15.2 Qualifications of Project Manager and Onsite Supervisory Personnel H.15.3 Qualifications of Technicians

Performance-Based Specification – FY-17

Carolina PMC

H.15.3.1 Qualifications of Fire Alarm System Technicians H.15.3.2 Qualifications of Water-Based Fire Suppression System Technicians H.15.3.3 Qualifications of Dry Chemical and Wet Chemical Extinguishing System Technicians H.15.3.4 Qualifications of Clean Agent Fire Extinguisher System Technicians H.15.3.5 Qualifications of Halogenated Extinguishing System Technicians H.15.3.6 Qualifications of Carbon Dioxide Extinguishing System Technicians H.15.3.7 Qualifications of Ventilation System Fire Extinguishing System Technicians H.15.3.8 Qualifications of Smoke Control Technicians H. 15.3.9 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke Damper Technicians112 H.15.3.10 Qualifications of Fire-rated and Smoke Door Assemblies Technicians H.15.3.11 Qualifications of Portable Fire Extinguisher Technicians H.15.3.12 Qualification of Emergency and Standby Power System Technicians H.15.3.13 Qualifications of Emergency Lighting Asset and Exit Signage Technicians H.15.3.14 Qualifications of HVAC Technicians H.15.3.15 Qualifications of AMS, BAS Technicians H.15.3.15.1 Qualifications of AMS, BAS, Smart Buildings Technicians H.15.3.16 Qualifications of Electrical Technicians H.15.4 Submission of Resumes for New Employees H.15.5 State Licensing H.15.6 Compliance with Federal, State, and Local Codes

H.16. GOVERNMENT-FURNISHED MATERIALS

H.16.1 Requirements for Network Connection

H.17. CONTRACTOR-FURNISHED MATERIALS

H.18. ADDITIONAL SERVICES [INDEFINITE QUANTITY PROVISIONS]

H.18.1 General H.18.2 Price Proposal for Additional Services Work H.18.3 Pricing H.18.4 Parts and Materials H.18.5. Labor H.18.6 Subcontracts H.18.6.1 Mark-up Agreement for Architectural/Structure and Maintenance Repair H.18.7 Cost Documentation H.18.8 Competitive Bids H.18.9 Method of Ordering

H.19. AWARD FEE (RESERVED)

H.20. STRIKE CONTINGENCY PLAN (SCP)

H.21. OCCUPANCY EMERGENCY PLAN (OEP)

H.22. CONTRACTOR PANDEMIC PLAN

H.23. SUBCONTRACTING

H.24. CONSERVATION

H.25. LEED-EB (RESERVED)

I. CONTRACT CLAUSES

52.223-1 Bio-based Product Certification 52.223-2 Affirmative Procurement of Bio-based Products Under Service and Construction Contracts 52.223-5 Pollution Prevention and Right-to-Know Information 52.223-7 Notice of Radioactive Materials 52.223-11 Ozone-Depleting Substances 52.223-15 Energy Efficiency in Energy-Consuming Products 52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts 52.204-2, Security Requirements 52.204-9, Personal Identity Verification of Contractor Personnel 52.224-1, Privacy Act Notification 52.224-2, Privacy Act 52.239-1, Privacy or Security Safeguards 552.204-9, Personal Identity Verification Requirements

Performance-Based Specification – FY-17

Carolina PMC

552.236-75, Use of Premises 552.239-70, Information Technology Security Plan and Security Authorization 552.239-71, Security Requirements for Unclassified Information Technology Resources

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS) . 122

J.1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

J.2. GREEN PURCHASE REPORT

J.3. SOLID WASTE AUDITS (RESERVED)

J.4. BUILDING INFORMATION SHEETS

J.4.1 Building Information Sheet (for Veach-Baley FB) J.4.2 Building Information Sheet (for Asheville FBCH) J.4.3 Building Information Sheet (for Hiram Ward FBCH)

J.5. MONTHLY REPORT TEMPLATE

J.6. BUILDING OPERATING PLAN TEMPLATE (RESERVED)

J.7. SMART BUILDING (RESERVED)

J.8. WATER TREATMENT STANDARDS

J.9 ENERGY & WATER OPERATIONAL PERFORMANCE TARGETS

J.10. ENERGY & WATER EFFICIENCY USE PLAN

J.11. ENERGY AND WATER EFFICIENCY MONTHLY REPORT (RESERVED)

J.12. ANNUAL ENERGY AND WATER EFFICIENCY REPORT

J.13. QUALIFICATIONS OF ELECTRICAL TESTING TECHNICIANS (FTT)

J.14 MISCELLANEOUS BEST PRACTICES “RESERVED”

J.15 ASSET INVENTORY TEMPLATE/NCMMS

J.15.1 Occupant Agency Asset List J.15.2 Contractor Communication Equipment

J.16 PREVENTIVE MAINTENANCE PM GUIDE

J.17 SOLID WASTE AND RECYCLING REPORT (RESERVED)

J.18. KEY SUSTAINABLE PRODUCTS (KSP) AND RECOMMENDED SUBMITTALS

J.19. UNDERGROUND STORAGE TANK (UST)

J.20. ON-BOARDING AND OFF-BOARDING CONTRACT EMPLOYEES REQUIRING ACCESS TO GSA IT SYSTEMS

PROCEDURES – CONTRACTOR INFORMATION WORKSHEET (CIW)

J.21. TECHNOLOGY POLICY FOR PBS-OWNED BUILDING MONITORING SYSTEMS

J.22. REFRIGERANT LOGS

J. 23 ELEVATOR TOUR LOG (RESERVED)…..

J.24 Wage Determinations…………………..

J.25 Minimum Performance Standard Worksheet

K. REPRESENTATIOINS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERERS237

L. INSTRUCTIONS FOR SUBMITTING PROPOSAL

L.1. 52.237-1 -- SITE VISIT (APR 1984)

L.2. 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERCIAL ITEMS (OCT 2015)

L.3. ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS COMMERCIAL ITEMS

L.4. GENERAL INSTRUCTIONS

L.5. QUOTE PREPARATION INSTRUCTIONS

M. EVALUATION FACTORS FOR AWARD

M.1. 52.212-2 -- EVALUATION -- COMMERCIAL ITEMS (OCT 2014)

M.2. 52.232-15 -- PROGRESS PAYMENTS NOT INCLUDED (APR 1984)

M.3. 52.215-1 -- INSTRUCTIONS TO OFFERORS -- COMPETITIVE ACQUISITION (JAN 2004)

M.4. FACTORS FOR AWARD

M.5. FACTOR 1— O&M MINIMUM PERFORMANCE STANDARDS (ATTACHMENT)

M.5. FACTOR 2 — PAST PERFORMANCE

M.6. PRICE EVALUATION FACTORS

Performance-Based Specification – FY-17

Carolina PMC

A.1. STANDARD FORMS

A. SOLICITATION/CONTRACT FORM

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

STANDARD FORM 1449 (REV. 2/2012) BACK

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

40. PAID BY

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

PARTIAL FINAL

37. CHECK NUMBER

38. S/R ACCOUNT NO. 39. S/R VOUCHER NUMBER

36. PAYMENT

COMPLETE PARTIAL FINAL

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Salem, NC A47 -

PoP: 12/01/2018 - 11/30/2019

PoP: 12/01/2018 - 11/30/2019

Quote for O&M Miscellaneous

(NC0005AE) Asheville, NC A47 -

2018 Asheville-3 O&M Services

Ward FBCH (NC0113ZZ) Winston

12 __________

PoP: 12/01/2018 - 11/30/2019

$***/hr

Rate

Base Year O&M Services - Hiram

(NC0002AE) Asheville, NC

(NC0113ZZ) Winston Salem, NC

HR

Asheville FBCH

NC A47 -

Yr Contractor Price Proposal=

O&M Miscellaneous Labor Hourly

Base Year O&M Services -

O&M Services - Veach-Baley FB

MO

Maintenance/Repair - Base

FB (NC0002AE), Asheville, O&M Services - Hiram Ward FBCH

Architectural and Structural

HR

MO

Year O&M Services - Veach-Baley

MO

(NC0005AE) Asheville, NC

PoP: 12/01/2018 - 11/30/2019

O&M Services - Asheville FBCH

Labor Hourly Rate for

Contract consisting of: Base

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

PoP: 12/01/2018 - 11/30/2019

Overhead Percentage Rate

Quote for the Contract Startup/

100% of work is performed by O&M

PoP: 12/01/2018 - 11/30/2019

Quote for Overtime and Emergency

LS

Proposal= ***%

P1

Contract Startup Costs for additional services when

P1

O&M. - Base Yr Contractor

Call-back Rate additional services performed by

Proposal= ***%

PoP: 12/01/2018 - 11/30/2019

Quote for fee percentage rate

O&M. - Base Yr Contractor

O&M, Overtime and Emergency

PoP: 12/01/2018 - 11/30/2019

$***/hr

Fee Percentage Rate

Quote for percentage rate for

Yr Contractor Price Proposal=

Yr Contractor Proposal= ***%

Profit Percentage Rate

Yr Contractor Price Proposal= additional services performed by

Quote for percentage rate for

Transition Period Costs - Base

Subcontractor. - Base

P1

Call-back Hourly Rate - Base

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

1003 O&M Services - Hiram Ward FBCH

(NC0005AE) Asheville, NC consists of: O&M Services -

Architectural and Structural

PoP: 12/01/2019 - 11/30/2020

O&M Services - Asheville FBCH

21846

Option 1 Period Services

Labor Hourly Rate for

NC A47 -

MO

PoP: 12/01/2019 - 11/30/2020

21619 NC0005AE - 7777 NC0113ZZ -

NC A47 -

(NC0002AE) Asheville, NC

Quote for O&M Miscellaneous

FBCH (NC0113ZZ) Winston Salem, PoP: 12/01/2019 - 11/30/2020

$0.00/LS A47 - 0.00 NC0002AE -

Rate

O&M Services - Veach-Baley FB

Opt 1 O&M Services - Hiram Ward

HR

FBCH (NC0005AE) Asheville, Contractor Price Proposal=

O&M Miscellaneous Labor Hourly

Opt 1 O&M Services - Asheville

Asheville, NC A47 -

(NC0113ZZ) Winston Salem, NC

MO

Veach-Baley FB (NC0002AE), Maintenance/Repair - Opt 1

PoP: 11/01/2018 - 11/30/2018

MO

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

additional services performed by

O&M. - Opt 1 Contractor

$***/hr

PoP: 12/01/2019 - 11/30/2020

Fee Percentage Rate additional services performed by

P1

Quote for percentage rate for

1 Contractor Price Proposal=

1 Contractor Proposal= ***%

1007 Profit Percentage Rate

PoP: 12/01/2019 - 11/30/2020

HR

P1

Quote for percentage rate for

Call-back Hourly Rate - Opt

Subcontractor. - Opt

PoP: 12/01/2019 - 11/30/2020

Overhead Percentage Rate

$***/hr

100% of work is performed by O&M

Quote for Overtime and Emergency

1006 1

Proposal= ***%

PoP: 12/01/2019 - 11/30/2020

O&M Services - Veach-Baley FB for additional services when

MO

Proposal= ***%

Call-back Rate

P1

O&M. - Opt 1 Contractor

PoP: 12/01/2019 - 11/30/2020

Quote for fee percentage rate

O&M, Overtime and Emergency

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

2003 O&M Services - Hiram Ward FBCH 12

(NC0005AE) Asheville, NC

O&M, Overtime and Emergency

Architectural and Structural consists of: O&M Services -

12005

PoP: 12/01/2020 - 11/30/2021

O&M Services - Asheville FBCH2002

Labor Hourly Rate for

NC A47 -

Option 2 Period Services

FBCH (NC0113ZZ) Winston Salem, PoP: 12/01/2020 - 11/30/2021

PoP: 12/01/2020 - 11/30/2021

Quote for O&M Miscellaneous

NC A47 -

(NC0002AE) Asheville, NC

$***/hr

HR

PoP: 12/01/2020 - 11/30/2021

MO

__________MO

Rate

Opt 2 O&M Services - Hiram Ward

Quote for Overtime and Emergency

Contractor Price Proposal=

(NC0113ZZ) Winston Salem, NC

Asheville, NC A47 -

FBCH (NC0005AE) Asheville, HR

O&M Miscellaneous Labor Hourly

Opt 2 O&M Services - Asheville

Call-back Rate

Maintenance/Repair - Opt 2

Veach-Baley FB (NC0002AE), OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Quote for fee percentage rate additional services performed by

O&M. - Opt 2 Contractor

Veach-Baley FB (NC0002AE), PoP: 12/01/2020 - 11/30/2021

Quote for percentage rate for

$***/hr

P1Fee Percentage Rate additional services performed by consists of: O&M Services -

2 Contractor Proposal= ***%

2 Contractor Price Proposal=

PoP: 12/01/2020 - 11/30/2021

Profit Percentage Rate

Quote for percentage rate for

Option 3 Period Services

P1

Subcontractor. - Opt

Call-back Hourly Rate - Opt

(NC0002AE) Asheville, NC

Overhead Percentage Rate

100% of work is performed by O&M

MO

Proposal= ***%

PoP: 12/01/2021 - 11/30/2022

O&M Services - Veach-Baley FB

O&M. - Opt 2 Contractor

PoP: 12/01/2020 - 11/30/2021 for additional services when

Proposal= ***%

Asheville, NC A47 -

PoP: 12/01/2020 - 11/30/2021

P1

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Contractor Price Proposal=

3004 O&M Miscellaneous Labor Hourly 1

(NC0113ZZ) Winston Salem, NC

Call-back Rate

13006

HR

Opt 3 O&M Services - Asheville

Maintenance/Repair - Opt 3

O&M Services - Hiram Ward FBCH

PoP: 12/01/2021 - 11/30/2022

O&M, Overtime and Emergency

Architectural and Structural

(NC0005AE) Asheville, NC

Labor Hourly Rate for

PoP: 12/01/2021 - 11/30/2022

$***/hr

NC A47 -

O&M Services - Asheville FBCH

3 Contractor Price Proposal=

P1

PoP: 12/01/2021 - 11/30/2022

MO

__________HR

PoP: 12/01/2021 - 11/30/2022

Quote for O&M Miscellaneous

Call-back Hourly Rate - Opt

Rate

NC A47 -

MO

FBCH (NC0113ZZ) Winston Salem, $***/hr

Opt 3 O&M Services - Hiram Ward

Overhead Percentage Rate

Quote for Overtime and Emergency

FBCH (NC0005AE) Asheville, OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Quote for fee percentage rate additional services performed by

Opt 4 O&M Services - Asheville

Veach-Baley FB (NC0002AE), Fee Percentage Rate

O&M. - Opt 3 Contractor

PoP: 12/01/2021 - 11/30/2022

Quote for percentage rate for

(NC0005AE) Asheville, NC consists of: O&M Services -

P1

3 Contractor Proposal= ***% additional services performed by

Subcontractor. - Opt

__________Profit Percentage Rate

O&M Services - Asheville FBCH MO

Option 4 Period Services

PoP: 12/01/2021 - 11/30/2022

Quote for percentage rate for

124002

MO

P1

(NC0002AE) Asheville, NC

100% of work is performed by O&M

NC A47 -

PoP: 12/01/2022 - 11/30/2023 for additional services when

PoP: 12/01/2021 - 11/30/2022

Proposal= ***%

O&M Services - Veach-Baley FB

O&M. - Opt 3 Contractor

FBCH (NC0005AE) Asheville, Asheville, NC A47 -

Proposal= ***%

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Call-back Rate

Maintenance/Repair - Opt 4

Proposal= ***%

PoP: 12/01/2022 - 11/30/2023

Architectural and Structural

O&M Services - Hiram Ward FBCH

HR

O&M, Overtime and Emergency

PoP: 12/01/2022 - 11/30/2023

O&M. - Opt 4 Contractor

$***/hr

PoP: 12/01/2022 - 11/30/2023

P1

MO

Labor Hourly Rate for

NC A47 -

additional services performed by

4 Contractor Price Proposal=

Quote for O&M Miscellaneous

PoP: 12/01/2022 - 11/30/2023

HR

Quote for percentage rate for

FBCH (NC0113ZZ) Winston Salem, Call-back Hourly Rate - Opt

P1

$***/hr

Overhead Percentage Rate

14007

Contractor Price Proposal=

Opt 4 O&M Services - Hiram Ward

Rate

Quote for Overtime and Emergency

O&M Miscellaneous Labor Hourly

PoP: 12/01/2022 - 11/30/2023

(NC0113ZZ) Winston Salem, NC

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

Quote for fee percentage rate

PoP: 12/01/2022 - 11/30/2023 additional services performed by

Fee Percentage Rate4008

Quote for percentage rate for

4 Contractor Proposal= ***% Subcontractor. - Opt

Profit Percentage Rate

PoP: 12/01/2022 - 11/30/2023

P1 __________

Proposal= ***%

100% of work is performed by O&M for additional services when

O&M. - Opt 4 Contractor

Operations and Maintenance Services Performance-Based Specification – FY-17

Carolina PMC

This solicitation contains a work statement for a performance-based service. This means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

The contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before the performance becomes unacceptable.

B.1. DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor will be required to provide management, operations and maintenance related services during the initial twelve (12) months of service in accordance with the requirements of this solicitation and prices for basic and alternate services.

Provision for the exercise of _4_ additional twelve month periods, which may be exercised upon 30 days written notice to the Contractor at the Government’s option and shall be contained in the resulting contract awarded. Evaluation of options does not obligate the government to extension of the contract term past the initial year (s) of service.

B.2. BID/OFFER/BASIC SERVICES BENCHMARK DATA

General Services Administration will utilize the BOMA Experience Exchange Report (BEER) Benchmark Data and Regional market analysis to determine a reasonable per square foot cost for these services. https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark

B.3. ALTERNATE BID/OFFER FOR ADDITIONAL SERVICES

Offerors must quote a price per man-hour for providing additional services when ordered by the Contracting Officer’s Representative in addition to the services specified as “basic services” in Section C. This additional services provision is to be used to satisfy the Government’s short-term non-recurring need for service.

Should a continuing need for additional service arise; a contract modification will be negotiated pursuant to the “Changes” clause contained on the Supplemental Contract Clauses for Building Service Contracts.

Orders for additional services may be placed orally by the CO or his/her Designee. All orders for each month will be confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service provided and will establish the hours of service for which the Contractor will be compensated, based on the CO or his/her designee authorization log. Monthly orders totaling less than $3,000 will be processed via use of the Government Visa credit card or direct pay system as shown in Section G, and will not be confirmed in writing.

B. SERVICES, ORDERING AND PRICES

https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark

Operations and Maintenance Services Performance-Based Specification – FY-17

B.4. PRICING OF OPTIONS FOR CONTRACT SERVICES

Offerors/bidders shall price the option requirements for the four (4) additional 12-month periods by assuming that the minimum hourly wages and fringe benefits established by the U.S.

Department of Labor (DOL) or Collective Bargaining Agreement (CBA), for the initial twelve-month period of performance will apply to the additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the following DOL document:

Wage Determination No. 2015- 4369, Rev. 7 dated 7/18/2018.

Wage Determination No. 2015- 4399, Rev. 6 dated 7/11/2018.

The following Occupation Codes and Titles apply –

23411 – Heating, Ventilation and Air Conditioning Mechanic Research Facility 23160 - Electrician 23810 - Plumber

23370 – General Maintenance Worker 23470 – Laborer

In the event the option(s) is exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled Fair Labor Standards Act and Service Contract Act - Price Adjustment (Option Contract). (See Sec. I) Offerors/bidders are cautioned that any bid/offer may be rejected as non-responsive if it is materially unbalanced as to prices for the option and the initial periods. A bid/offer is unbalanced when it is based on prices, which are significantly less than cost for some work, and prices, which are significantly overstated for other work.

Operations and Maintenance Services Performance-Based Specification – FY-17

INTRODUCTION

This is a Performance Based Service Contract which focuses on the needs of the customer rather than on how the contractor meets those needs. The success of the contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer through a partnering effort between the CO or his/her designee and the contractor, Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the contractor. A higher level of effective communication between the Government and contractor is essential for partnering and performance based service contracting to succeed. The success of this contract is shared between the Government and the contractor.

More emphasis is placed on the contractor’s internal self-management of quality; not the usual external inspection by Government Inspectors, although that is a part of this contract as well. All parties should act proactively to reduce service cost; therein providing an incentive for the contractor.

The contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Buildings:

1. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the CO or his/her designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this contract

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality

d. Use low emitting materials for maintenance. In particular, use products that have low pollutant emissions; adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s biobased content recommendations (website) for maintenance of or use in the building.

g. Use environmentally preferable products that have a lesser or reduced effect on human health and the environment, See the Federal Green Construction Guide.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally preferable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through many means and processes. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption.

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Operations and Maintenance Services Performance-Based Specification – FY-17

Where available use EPA’s Water Sense-labeled products or other water conserving products, where available.

IV. Be aware that the building(s) and management involved with this contract maybe in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, LEED or comparable programs. The contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

V. The policy of GSA is to bring existing buildings into conformity with GSA’s Strategic Sustainability Performance Plan (SSPP).

VI The purpose of partnering is to adopt procedures wherein the contract and Government work together in achieving contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

VII. This is a fixed-price contract and while working with the Government in obtaining goals the contractor is motivated to find improved methods of performance in or to increase its profits.

Results of an effective partnership should reflect a “mutual win” situation.

VIII. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Operations and Maintenance Contractor (known as Contractor).

C.1. SCOPE OF WORK

C.1.1 Building Service Requirements

The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and shall be responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line of the Veach-Baley Federal Complex, Asheville (NC0002AE); Asheville FBCH, Asheville (NC0005AE); Hiram Ward FBCT, Winston Salem (NC0113ZZ) to include the following:

a. Air-conditioning equipment and systems.

b. Air-handling/distribution equipment and systems.

c. Electrical systems and equipment, lighting and switchgear systems.

d. Building Automation System (BAS). The Veach-Baley FB (NC0002AE) and Hiram

Ward FBCT (NC0113ZZ) are connected to the GSA network. As a result of these BAS/ECMS systems being connected to the GSA network, the Contractor’s employees will need to obtain a GSA ENT account to access systems.

e. Software maintenance, upgrades and licenses for all BAS, lighting, and GSA security control systems which do not reside on the GSA Network.

f. Heating, ventilation, and air conditioning (HVAC) systems and equipment.

g. Plumbing and domestic water equipment and systems to include domestic water fountains and coolers, storage tanks, decorative ponds, and rain water harvesting systems and cisterns.

h. Sanitary sewage equipment and systems.

i. Storm drainage equipment and systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

Operations and Maintenance Services Performance-Based Specification – FY-17

j. Fire protection and life safety systems and equipment including detection, notification, and communication systems as well as monitoring service, including sprinkler systems, standpipes, backflow preventors, water storage tanks, fire extinguishers, fire pumps, etc.

k. All Public Address Systems, and Computerized Lighting Systems that are within the scope of this Contract (Computerized software maintenance is excluded).

l. Smoke control systems (i.e., building, atrium, stair pressurization, elevator ventilation, etc.)

m. Kitchen hood and exhaust systems (Veach-Baley FB, Hiram Ward FBCT)

n. Fire doors and windows (including hinges, closers and latching hardware)

o. Non agency security system (locks, gates/arms, hydraulic bollards, keypads, card readers, magnetic locks, etc.) and its components (hardware only).

p. Architectural and structural systems, fixtures, and equipment within the site (to the property line).

q. Service request desk operations as identified in Section C.8.4 to include record keeping utilizing the government provided National Computerized Maintenance Management System (NCMMS).

r. Maintenance of landscape irrigation systems to include controllers, pumps, timers, and sprinkler nozzles.

s. Dock levelers, roll-up and sliding garage doors

t. Parking Lots, parking lot surfaces, sidewalks and illumination.

u. DSL, modems, and other information systems periphery used to include the communication and data lines necessary to operate the fire alarm monitoring and building automation system (not on the GSA network).

v. Locks, keycard systems, vehicle barrier systems, and static/ dynamic bollard systems

w. Elevator cab lights. (Note: supplying materials for Changing of Light Bulbs/Ballast in the

Elevator Cars is the responsibility of the O&M Contractor). The O&M contractor will only supply light bulbs and ballast in elevator pits and hoist ways. The elevator contractor will be responsible for the actual troubleshooting/repair of light bulbs and ballast in the hoist way and pit.

x. Roofing system investigations and repairs.

y. U.S. flag pole, lighting and pulley system.

z. Kitchen/concessions area drains and grease traps.

aa. Parking control equipment and loading dock equipment.

bb. Dispensing equipment and all hand sanitizers in restrooms, breakrooms, and common areas. This includes supplying batteries for all towel dispensers, soap dispensers, automatic operated flush valves, and sink faucets.

cc. Window blind repairs for common areas ONLY (ie non-tenant space).

dd. Roof Anchorage Point inspections.

ee. Inspection and Preventive Maintenance of Tenant Agency Equipment listed in J.15.1

Occupant Agency Asset List.

Additional services may be ordered at the discretion of the Government for work relating to the operations, maintenance and repair or upgrade of the covered facilities, but not covered in the basic services of the contract, as described in this document.

C.1.2 Intrinsic Contract Requirements The Contractor shall:

Operations and Maintenance Services Performance-Based Specification – FY-17

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Control Plan (QCP).

d. Maintain the NCMMS service call system in a prompt and professional manner at all times in order to promote timely and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed by maintaining accurate updates in the NCMMS for all work orders and Preventative Maintenance (PM) actions.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment, and packaging.

h. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel Training Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15. Personnel Qualifications).

i. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all a