Solicitation_Amendment_47PE0119Q0006_0003.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

4PQT

Albert Rumph, Contract Specialist 1102

Please see attached

4PQT

Tennessee/Kentucky (TN/KY) Branch AMD 77 Forsyth Street SW Atlanta, GA 30303-3490

Tennessee/Kentucky (TN/KY) Branch AMD 77 Forsyth Street SW Atlanta, GA 30303-3490

EQ4PMO-19-0003

47PE0119Q0006

1 3

11/20/2018

11/1/2018

Description of Amendment/Modification

The purpose of this amendment is as follows:

A. Revise following sections of the performance work statement. ( L.5 Quote Preparation, G.1.3 Invoices for additional services) B. Incorporate Questions and Answers FOR INFORMATIONAL PURPOSES ONLY.

C. Solicitation closing date remains the same at December 1, 2018 4:00PM EST.

47PE0119Q0006/0003

1. During the site visit, the PowerPoint mentioned that the contractor is responsible for the BAS systems on the GSA network, however, the Statement of Work states, “The software maintenance of lighting control systems and BAS systems not on the GSA network is the responsibility of the contractor,” (p. 19). Can you please clarify what controls systems are the contractor’s responsibility and what controls are GSA’s responsibility?

The software maintenance of lighting control systems and BAS systems not on the GSA network is the responsibility of the contractor). The BAS Trane Tracer 17 is not on the GSA network, therefore, it is the responsibility of the contractor

2. The solicitation states that only one page is allowed for the minimum performance standards worksheet, however, the table leaves little space to provide all necessary information. Will two pages be acceptable for this section?

Yes, the government will allow one additional page for a total of two pages.

3. The statement of work states to conduct Eddy Current Testing, switchgear, and infrared testing during the base year (2019) and three years after (2022), however, the building information sheets show that both of these major three-year maintenance tasks were conducted in 2017. Please confirm whether these tests will have to be conducted in 2019 & 2022 or every three years after 2017 when they were last completed (i.e., 2020 & 2023).

Maintenance cycles will be per NCMMS

4. The building information sheet for Joel Solomon states that the quantity of automatic flush valves and faucets may change in FY17 (p. 215). Please confirm the amount of automatic flush valves & faucets in the building.

Joel Solomon - Automatic Flush Valves: 7; Automatic Faucet Valves: 24

5. What’s the current value of this contract base plus all options and extensions?

Please submit a Freedom of Information Act Request

6. Who is the incumbent?

Please submit a Freedom of Information Act Request

7. Can we use subs past performance?

If you have a Teaming Agreement, past performance may be used from both, however, the Prime contractor must also submit past performance experience.

Southeast Sunbelt Region Tennessee/Kentucky PMC Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

SOLICITATION NUMBER: 47PE0119Q0006

SERVICE: BUILDING OPERATIONS AND MAINTENANCE AND JANITORAL SERVICES

LOCATIONS: Chattanooga and Winchester, TN

Federal Building Courthouse – Post Office TN0006ZZ Chattanooga TN

119,955 RSF

Federal Building Courthouse – Post Office TN0096ZZ Winchester TN

37,059 RSF

PERIOD OF PERFORMANCE: January 1, 2019 – December 31, 2019

SOLICITATION ISSUE DATE: November 1, 2018

OFFER RECEIPT DATE and TIME: December 1, 2018

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

SOLICITATION TABLE OF CONTENTS

(Sections A through M)

SOLICITATION TABLE OF CONTENTS

A. SOLICITATION/CONTRACT FORM

B. SERVICES, ORDERING AND PRICES

B.1. DESCRIPTION OF SERVICES

B.2. BID/OFFER/BASIC SERVICES BENCHMARK DATA

B.3. ALTERNATE BID/OFFER FOR ADDITIONAL SERVICES

B.4. PRICING OF OPTIONS FOR CONTRACT SERVICES

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

C.1. SCOPE OF WORK

C.1.1 The Contractor Shall (Management, Supervision, Labor, Materials, Equipment, and Supplies) C.1.2 The Contractor Shall:

C.1.3 Excluded from this scope are:

C.2. DEFINITIONS

C.2.0 General Program C.2.1 Above Standard Services C.2.2 Acceptance C.2.3 Acts Of God C.2.4 Additional Services C.2.5 Advance Meters C.2.6 Advance Metering Systems C.2.7 Approval C.2.8 Architectural and Structural C.2.9 Assets Inventory C.2.10 Basic Services C.2.11 Building C.2.12 Building Automation System (BAS) C.2.13 Building Operating Plan C.2.14 Cleanable Square Feet C.2.15 Commissioning C.2.16 Commissioning (Ongoing) C.2.17 Computerized Maintenance Management System (CMMS/NCMMS) C.2.18 Consumable Parts C.2.19 Contracting Officer (CO) C.2.20 Contracting Officer Representative (COR) or Designee C.2.21 Contractor C.2.22 Contract Award Date C.2.23 Contract Services Start Date C.2.24 Contract Phase-in/ Transition Period C.2.25 Contractor C.2.26 Contractor’s Other Than Normal Working Duty Hours C.2.27 Controls and Control System C.2.28 Critical Assets C.2.29 Custodial C.2.30 Defective Services C.2.31 Emergency C.2.32 Emergency Callback C.2.33 Environmentally Sustainable

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.2.34 Existing Deficiency List Report C.2.35 Exterior C.2.36 Federal Holidays C.2.37 Federal Executive Holiday, Unanticipated C.2.38 Federally Equipped Food Service C.2.39 Fire Protection and Life Safety Systems C.2.40 Green Cleaning C.2.41 GSALink C.2.42 Guiding Principles for Sustainable Existing Buildings C.2.43 GSA Sustainable Purchasing Program C.2.44 Government Furnished Equipment (GFE) C.2.45 Indefinite Quantity

C.2.46 LEED-EB

C.2.47 Maintenance Repair C.2.48 Miscellaneous Work C.2.49 Modification of Contract C.2.50 Negligence C.2.51 Non Agency Specific Assets C.2.52 Non-Reimbursable Repair C.2.53 Normal Working Hours C.2.54 Occupant Emergency Plan (OEP) C.2.55 Open System C.2.56 Operations C.2.57 Ordering Official C.2.58 Overtime Services C.2.59 Performance Based Contracting C.2.60 Performance Work Statement (PWS) C.2.61 Phase in C.2.62 Phase out Transition Period C.2.63 Predictive Maintenance C.2.64 Preventive Maintenance (Scheduled and Unscheduled) C.2.65 Product Preference C.2.66 Quality Assurance Surveillance Plan (QASP) C.2.67 Quality Control Plan C.2.68 Repair C.2.69 Reimbursable Repair C.2.70 Sanitize C.2.71 Sequence of Operations C.2.72 Service Request (O&M and Custodial) C.2.73 Standard Services C.2.74 Stewardship C.2.75 Supervisor, On-site C.2.76 Technical Proposal/Minimum Performance Standards C.2.77 Tour C.2.78 Vertical Transportation Systems C.2.79 Watch C.2.80 Acronyms

C.3. REFERENCES

C.4. EXISTING DEFICIENCY INSPECTION/INITIAL DEFICIENCY LIST

C.4.1 Initial Inspection C.4.2 Initial Deficiency List

C.5. STARTUP PHASE/TRANSITION PHASE

C.5.1 Transition Phase Startup C.5.2 Start up Phase Schedule

C.7. PUNCH LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

C.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.8.1 Minimum Staffing and Ability to Contact and Communicate with the CO or their designee C.8.2 Contractor Communication Equipment C.8.3 Onsite Records C.8.4 Service Request and Administrative Support C.8.5 Use of NCMMS C.8.6 Quality Control Program C.8.7 Government Quality Assurance Program C.8.7.1 Contract Performance C.8.7.2 Methods C.8.7.3 Records and Files C.8.7.4 Cooperation – Inspections C.8.7.5 Contractor Performance Assessment Reporting System (CPARS)

C.9. BUILDING OPERATING PLAN

C.9.1 Building Operating Plan

C.11. MONTHLY PROGRESS REPORTS

C.12. PERFORMANCE EVALUATION AND REVIEW

C.12.1 General:

C.12.2 Communications Requirements:

C.13. ASSET CONDITION ASSESSMENT (RESERVED)

C.14. OCCUPANT FEEDBACK PROGRAM

C.15. REFERENCE LIBRARY

C.16. REVIEW OF DESIGN DOCUMENTS

C.18. INSPECTION ASSISTANCE FOR SPACE BUILDOUTS

C.19. EMERGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.20. LABELING OF ELECTRICAL CIRCUITS

C.21. OPERATIONAL REQUIREMENTS

C.21.1 General C.21.2 Extended Operating Hours (Post Office Support) C.21.3 Continuity Of Operations (Coop) C.21.4 Emergency Operating Plan C.21.5 Tenant Environment C.21.6 Energy and Water Efficiency C.21.7 Contact After Normal Hours C.21.8 Normal Tenant Working Hours C.21.9 Building Information

C.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

C.22.1 Smart Buildings - Reserved C22.2 Integrated Building Systems

C.23. SERVICE REQUESTS

C.23.1 General C.23.2 Emergency Service Request C.23.3 Emergency Call Back (after hours) C.23.4 Urgent Service Request Response C.23.5 Routine Service Request Response C.23.6 Overtime Services

C.24. TOURS

C.24.2 Operating Logs and Tour Check Sheets C.24.3 Tour Frequencies C.24.4 Condensate Drip Pans C.24.5 Monitoring Of Central Plant Assets

C.25. DEMAND RESPONSE PROGRAMS – RESERVED

C.26. CURTAILMENT - RESERVED

C.27. BAS ALARM RESPONSE

C.28 ADVANCE METERING PROGRAM (AMP) - RESERVED

C.29. PROTECTION AND DAMAGE

C.30. NEGLIGENCE

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.31. KEY CONTROL

C.31.1 Locksmith Services

C.32. DISRUPTIVE OR HAZARDOUS TOOLS

C.33. DISRUPTION TO UTILITIES, LIGHTING, OR SPACE CONDITIONING

C.34. PLUMBING AND RESTROOMS

C.35. MAINTENANCE PROGRAM

C.35.1 General C.35.3 Application of Diagnostic Software C.35.4 BAS Control Systems C.35.5 Smart Building Technology (Exhibit J-7) (RESERVED) C.35.6 Ongoing Commissioning /Re-Tuning Technology (RESERVED) C.35.7 Variable Air Volume (VAV) and Powered Induction Units (PIU’s) Maintenance Accessibility

C.36. WATER TREATMENT

C.36.1 General C.36.2 Tolerances C.36.3 Initial Report and Development of Program C.36.4 Cooling Tower Management Plan C.36.5 Corrosion Monitoring C.36.6 Monthly Testing C.36.7 Chemical Free Water Treatment System (RESERVED)

C.37. DIESEL FUEL, OIL ANALYSIS AND OIL CHANGES

C.37.1 Periodic Oil Analysis C.37.2 Oil and Refrigerant Additives C.37.3 Generator Oil (Chattanooga Only) C.37.4 Diesel Fuels

C.38. LAMPS AND BALLASTS

C.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS AND MAINTENANCE

C.39.1 General C.39.2 Maintenance and Repair C.39.3 Repair and Replacement Work C.39.5 Interior Signage and Directories - Reserved C.39.6 Finishes Maintenance C.39.7 Historic Building Preservation – (Joel Solomon only) C.39.8 Vertical Transportation and Associated Elevator Assets C.39.9 Flag Procedures

C.40. REPAIRS

C.40.1 General C.40.2 Non-Reimbursable Repairs C.40.3 Reimbursable Repairs C.40.4 Miscellaneous Work C.40.5 Repair Shared Liability Example:

C.40.6 Approval of Work C.40.7 Invoicing C.40.8 Ordering Repairs from Outside Source C.40.9 Force Majeure (Uncontrollable Events) C.40.10 Warranties C.40.11 Quality of Materials and Replacement Parts

C.41. SAFETY AND ENVIRONMENTAL MANAGEMENT

C.41.1 General C.41.2 Scheduling and Recordkeeping C.41.3 Refrigerants C.41.3.1 Control and Certification C.41.3.2 Certified Handlers C.41.4 Air Quality Management District (AQMD) Operating Permits C.41.5 Fuel Storage Tanks C.41.5.1 Underground and Above Ground Storage Tanks

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.41.5.2 Underground Storage Tanks – Reserved C.41.5.3 Above Ground Storage Tanks C.41.6 Solid Waste Audit (Reserved) C.41.7 Polychlorinated Biphenyl (PCB) Control C.41.8 Facility Hazards C.41.8.1 Hazardous Waste C.41.9 Workplace Safety C.41.10 Electrical Safety C.41.11 Fall Protection C.41.12 Powered Platforms C.41.13 Lockout/Tagout C.41.14 Confined Spaces C.41.15 Asbestos Management C.41.16 Hazardous Materials C.41.16.1 Safety Data Sheets (SDS) C.41.16.2 Disposition of Hazardous Waste C.41.16.3 Environmental Report C.41.16.4 Key Sustainable Product (KSP) Standards C.41.16.5 Exemptions C.41.16.6 Proof of Compliance C41.16.7 Recycled Content Product Purchase Annual Reporting C.41.16.8 Bio-Based Products C.41.17 Boiler/Pressure Vessel Operation and Inspection Standards C.41.17.1 Boiler Operation and Inspections C.41.17.2 Inspections and Tests C.41.17.3 Backflow Prevention Devices C.41.17.4 Potable Water Systems C.41.18 Labeling and Signage C.41.19 Roof Anchorage Points (Reserved)

C.42. FIRE PROTECTION AND LIFE SAFETY ASSETS AND SYSTEMS

C.42.1 General C.42.2 Fire Alarm System Services C.42.4 Fire Alarm System Maintenance C.42.5 Fire Alarm System Central Station Monitoring C.42.6 Water-Based Fire Suppression Systems C.42.6.1 Corrosion Inspection for Fire Suppression Sprinkler Piping (Wet and Dry) C.42.7 Fire Doors and Other Opening Protective C.42.8 Fire and Combination Fire/Smoke Dampers C.42.9 Smoke Doors and Other Opening Protective C.42.10 Smoke Dampers C.42.11 Portable Fire Extinguishers C.42.12 Non-Water-Based Fire Extinguishing Systems C.42.13 Smoke Control Systems C.42.14 Emergency and Standby Power Systems C.42.15 Emergency Lighting Systems and Exit Signage

C.43. MAINTENANCE AND REPAIR OF VERTICAL TRANSPORTATION SYSTEMS (RESERVED)

C.44. CUSTODIAL PROGRAM

C.44.1 Objectives and Scope C.44.1.1 The Contractor Shall C.44.1.2 Cleaning Hours C.44.1.3 Building Information Data Sheet Estimates

C.44.2 GREEN CLEANING

C.44.3. GREEN PURCHASING PLAN

C.44.3.1 Sustainable Product Standards C.44.3.2 Key Sustainable Products (KSPs) C.44.3.3 Proof of Compliance

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.44.3.4 Exemptions C.44.3.4 Green Cleaning Plan

C.44.4 STANDARD SERVICES

C.44.4.1 Interior Services C.44.4.2 Performance Standards C.44.4.3 Floor Care C.44.4.4 Carpets and Rugs C.44.4.5 Floor Mats and Runners C.44.4.6 Shower Rooms, Tenant Break Rooms, Locker Rooms and Holding Cells C.44.4.7 Fixtures C.44.4.8 Surfaces C.44.4.9 Walls C.44.4.10 High Cleaning C.44.4.11 Dusting C.44.4.12 Trash, Wastebaskets and Ash Receptacles C.44.4.13 Recyclables C.44.4.14 Elevators, Escalators and Stairways C.44.4.15 Plate Glass C.44.4.16 Window Washing C.44.4.17 Blinds and Coverings (Not Including Drapes, Curtains And Unique Coverings) C.44.4.18 Fine Arts Collection C.44.4.19 Policing Inside Areas C.44.4.20 Interior and Atrium Plants (RESERVED) C.44.4.21 Concessions (Cafeterias, Snack Bars And Vending Machine Areas) C.44.4.22 Postal Space C.44.4.23 Fitness Centers, Health Units And Laboratories C.44.5 Exterior Services C.44.5.1 Performance Standards C.44.5.2 Plate Glass C.44.5.3 Window Washing C.44.5.4 Canopies C.44.5.5 Hard Surface Areas C.44.5.6 Ash Receptacles And Trash Containers C.44.5.7 Surfaces (Signs, Vending Machines, Tables, etc.)

C.44.5.8 Graffiti Removal C.44.5.9 Excrement Removal (Human, Bird And Animal) C.44.5.10 Policing Outside Areas C.44.6 Snow and Ice Removal C.44.7 Grounds Maintenance C.44.7.1 Landscape Erosion Management C.44.7.2 Grounds Maintenance Services C.44.7.3 Composting (RESERVED) C.44.7.4 Trees And Shrubs C.44.7.5 Mulching C.44.7.6 Mowing And Edging C.44.7.7 Leaf Removal C.44.7.8 Over Seeding, Dethatching And Plugging C.44.7.9 Fertilization C.44.7.10 Flowerbeds and Plants C.44.7.11 Plant Replacements C.44.7.12 Soil And Ground Covers C.44.7.13 Unimproved Grounds (RESERVED) C.44.7.14 Fence Lines (RESERVED) C.44.7.15 Weeds C.44.7.16 Irrigation C.44.7.17 Watering

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C.44.7.18 Adjust, Clean And Set Automatic Controllers (RESERVED) C.44.7.19 Integrated Pest Management Plan (IPM)

C.44.8 ABOVE STANDARD SERVICES

C.44.8.1 Carpet Extraction (Private Areas) C.44.8.2 Window Washing (RESERVED) C.44.8.3 Postal Lock Boxes And Mail Cases (RESERVED) C.44.8.4 Washing Blinds and Coverings (Not Including Drapes, Curtains And Unique Coverings)

(RESERVED)

C.44.8.5 Pressure Washing and Steam Cleaning (RESERVED) C.44.8.6 Tree Thinning (RESERVED) C.44.8.7 Government Furnished Trees and Plants (Planted In Ground Or Planters) (RESERVED) C.44.8.8 Snow And Ice Removal For Areas Requiring Heavy Equipment

C.44.9 SERVICE CALLS

C.44.10 SOLID WASTE/TRASH MANAGEMENT

C.44.10.1 Solid Waste/Trash Audits C.44.10.2 Extent of Work C.44.10.3 Solid Waste/Trash Removal and Disposal C.44.10.4 Solid Waste/Trash Records and Reports C.44.10.5 Pick-ups on Call (RESERVED)

C.44.11 RECYCLING MANAGEMENT

C.44.11.1 Recycling C.44.11.2 Extent of Work C.44.11.3 Recyclable Materials Disposition C.44.11.4 Recyclables C.44.11.5 Pick-ups on Call “Reserved” C.44.11.6 Recycling Containers C.44.11.7 Restriction on Use C.44.11.8 Recycling Proceeds C.44.11.9 Recycling Records and Reports

C.44.12 ENVIRONMENTAL REPORTING

C.44.12.1 Recycling and Waste Reports C.44.12.2 Report Calculations C.44.12.3 Green Purchase Reports C.44.12.4 Integrated Pest Management Report C.44.12.5 Supporting Documentation C.44.12.6 Reporting Formats

C.44.13 INTEGRATED PEST MANAGEMENT

C.44.13.0 Preventive Pest Maintenance C.44.13.1 Initial Pest Assessment C.44.13.2. Recommendations for Pest Management and Control C.44.13.3 General C.44.13.4. Pests Included and Excluded C.44.13.5 Pest Control Plan C.44.13.6 Pesticide Application C.44.13.7 Structural and Procedural Recommendations C.44.13.8 Record Keeping C.44.13.9 Manner and Time to Conduct Service C.44.13.10 Insect Control C.44.13.11 Rodent Control C.44.15.13 Safety and Health

C.44.14 CHILD CARE CENTER (RESERVED)

C.44.15 CLEANING SCHEDULES

C.44.16 MISCELLANEOUS REQUIREMENTS

C.45. FEDERAL REQUIREMENTS

C.46. CONTRACT DELIVERABLE CHECKLIST (CONTRACTOR DELIVERABLES)

C.47. CRITERIA FOR DEDUCTIONS

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

D. PACKAGING & MARKING

D.1. PAYMENT OF POSTAGE AND FEES

D.2. MARKING

E. INSPECTION & ACCEPTANCE

E.1. THE ROLE OF GOVERNMENT PERSONNEL AND RESPONSIBILITY FOR CONTRACT ADMINISTRATION E.1.1 Contractor Responsibility E.1.2 Contracting Officer E.1.3 Contracting Officer’s Representatives (COR) E.1.4 Government Quality Assurance

E.2.FAILURE TO PERFORM

E.3.EXCUSABLE DELAYS

F. DELIVERIES OR PERFORMANCE

F.1 PLACE OF PERFORMANCE

F.2. TERM OF CONTRACT

F.2.1 Term of the Contract

F.3. OPTION TO EXTEND THE TERM OF THE CONTRACT

F.4. REPORTING REQUIREMENTS

F.4.1 Plans, Schedules and Report Format Submission Requirements F.4.2 Other Reports

G. CONTRACT ADMINISTRATION DATA

G.1. PAYMENTS

G.1.1 General G.1.2 Payments for Additional Services G.1.3 Submission of Invoices for Additional Services

G.3. WITHHOLDING MONIES FOR NON-SUBMISSION OF WORK SCHEDULES

G.4. WITHHOLDING MONIES FOR NON-SUBMISSION OF REPORTS

G.5. APPLICATION OF CRITERIA FOR DEDUCTIONS (NON-PERFORMANCE

G.6. REDUCTIONS AND ADDITIONS OF SPACE

G.7. ADDITIONS AND DELETIONS OF BUILDINGS

H. SPECIAL CONTRACT REQUIREMENTS

H.1. SECURITY

H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) H.1.2 GSAR 552.237-70 Qualification of Offerors (MAY 1989) H.1.3.GSAR 552.237-71 Qualifications of Employees (MAY 1989) H.1.4. Suitability Determinations H.1.5. Compliance with Security Requirements H.1.6. Safeguarding Sensitive Data and Information Technology Resources

H.2. IDENTIFICATION CREDENTIAL

H.3. ESCORT REQUIREMENTS

H.4. STANDARDS OF CONDUCT

H.5. REMOVAL FROM CONTRACT WORK

H.6. SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION

H.7. RECORDING PRESENCE

H.8. GOVERNMENT FORMS

H.9. OTHER CONTRACTORS

H.10. ORDINANCES, TAXES, PERMITS, AND LICENSES

H.11. DISCREPANCY IN THE SPECIFICATIONS

H.12. AFFIRMATIVE PROCUREMENT PROGRAM (APP)

H.12.1 Standards H.12.1.2 Affirmative Procurement Program (APP) – (Custodial) H.12.1.3 Green Purchases – (Custodial)

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

H.12.2 Reporting - (O&M/Custodial) H.12.3 Recycle Content Certification - (O&M/Custodial) H.12.4 Recycle Content Product Purchase Annual Reporting – (Custodial) H.12.5 Green Cleaning Training – (Custodial) H.12.6 LEED-EB – (Custodial) H.12.6.1 LEED reporting and requirements - (Custodial)

H.13. ASBESTOS AWARENESS TRAINING

H.14. UNIFORMS

H.15. PERSONNEL QUALIFICATIONS FOR MECHANICAL PERSONNEL

H.15.1 Personnel Training H.15.1.1 Re-Tuning Training H.15.2 Qualifications of Project Manager and Onsite Supervisory Personnel H.15.2.1 Qualifications of Project Manager H.15.2.2 Qualifications of Onsite Supervisor H.15.3 Qualifications of Technicians H.15.3.1 Qualifications of Fire Alarm System Technicians H.15.3.2 Qualifications of Water-Based Fire Suppression System Technicians H.15.3.3 Qualifications of Dry Chemical and Wet Chemical Extinguishing System Technicians H.15.3.4 Qualifications of Clean Agent Fire Extinguisher System Technicians H.15.3.5 Qualifications of Halogenated Extinguishing System Technicians H.15.3.6 Qualifications of Carbon Dioxide Extinguishing System Technicians H.15.3.7 Qualifications of Ventilation System Fire Extinguishing System Technicians H.15.3.8 Qualifications of Smoke Control Technicians H. 15.3.9 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke Damper Technicians149 H.15.3.10 Qualifications of Fire-rated and Smoke Door Assemblies Technicians H.15.3.11 Qualifications of Portable Fire Extinguisher Technicians H.15.3.12 Qualification of Emergency and Standby Power System Technicians H.15.3.13 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians H.15.3.14 Qualifications of HVAC Technicians H.15.3.15 Qualifications of AMS, BAS Technicians H.15.3.15.1 Qualifications of AMS, BAS, Smart Buildings Technicians – (Reserved) H.15.3.16 Qualifications of Electrical Technicians H.15.4 Submission of Resumes for New Employees H.15.5 State Licensing H.15.6 Compliance with Federal, State, and Local Codes

H.16. PERSONNEL QUALIFICATIONS FOR JANITORIAL PERSONNEL

H.16.1.0 Supervisors H.16.2 Qualifications of Supervisory Personnel H.16.3 Qualifications of Custodial Personnel H.16.4 Miscellaneous Requirements H.16.5 Training H.1.4 Exposure Control Program - Personal Protective Equipment (PPE)

H.16. GOVERNMENT-FURNISHED MATERIALS

H.16.1 Requirements for Network Connection

H.18. ADDITIONAL SERVICES [INDEFINITE QUANTITY PROVISIONS]

H.18.1 General H.18.2 Price Proposal for Additional Services Work H.18.3 Pricing H.18.4 Parts and Materials H.18.5. Labor H.18.6 Subcontracts H.18.6.1 Mark-up Agreement for Architectural/Structure and Maintenance Repair H.18.7 Cost Documentation H.18.8 Competitive Bids H.18.9 Method of Ordering

H.19.AWARD FEE RESERVED

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

H.20. STRIKE CONTINGENCY PLAN (SCP)

H.21. OCCUPANCY EMERGENCY PLAN (OEP)

H.22. CONTRACTOR PANDEMIC PLAN

H.23. SUBCONTRACTING

H.24. CONSERVATION

H.25. LEED-EB

I. CONTRACT CLAUSES

J. LIST OF ATTACHMENTS (LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS) . 174

J.1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

J.2. GREEN PURCHASE REPORT

J.3. SOLID WASTE AUDITS

J.4. BUILDING INFORMATION SHEETS

J.4.1 Building Information Sheet (O&M) TN0006ZZ J.4.2 Building Information Sheet (O&M) TN0096ZZ J.4.3 Building Information Sheet - Joel W. Solomon U.S. Courthouse (TN0006ZZ) J.4.4 Building Information Sheet – Winchester Federal Building-Post Office (TN0096ZZ)

J.5. MONTHLY REPORT TEMPLATE

J.6. BUILDING OPERATING PLAN TEMPLATE (RESERVED)

J.7. SMART BUILDING (RESERVED)

J.8. WATER TREATMENT STANDARDS

J.9. ENERGY & WATER OPERATIONAL PERFORMANCE TARGETS

J.10. ENERGY & WATER EFFICIENCY USE PLAN

J.11. ENERGY AND WATER EFFICIENCY MONTHLY REPORT (RESERVED)

J.12. ANNUAL ENERGY AND WATER EFFICIENCY REPORT

J.13. QUALIFICATIONS OF ELECTRICAL TESTING TECHNICIANS (FTT)

J.14. MISCELLANEOUS BEST PRACTICES (RESERVED)

J.15. ASSET INVENTORY TEMPLATE/NCMMS

J.15.1 Occupant Agency Asset List J.15.2 Contractor Communication Equipment

J.16. PREVENTIVE MAINTENANCE GUIDE

J.17. SOLID WASTE AND RECYCLING REPORT

J.18. KEY SUSTAINABLE PRODUCTS (KSP)

J.19. UNDERGROUND STORAGE TANK (UST) (RESERVED)

J.20. ON-BOARDING AND OFF-BOARDING CONTRACT EMPLOYEES REQUIRING ACCESS TO GSA IT SYSTEMS

PROCEDURES – CONTRACTOR INFORMATION WORKSHEET (CIW)

J.21. REFRIGERANT LOGS

J.22. REFRIGERANT LOGS

J.23. ELEVATOR TOUR LOG (RESERVED)

J.24. CUSTODIAL SURVEILLANCE FORMS

J.25. BUILDING EXTERIOR AND HARDSCAPE PLAN

J.26. COLLECTIVE BARGAINING AGREEMENTAND WAGE RATES

J. 27. MINIMUM PERFORMANCE STANDARDS WORKSHEET

J.28. PAST PERFORMANCE QUESTIONNAIRE

K. REPRESENTATIOINS, CERTIFICATIONS, AND OTHER STATEMENTS OF BIDDERS/OFFERERS336

L. INSTRUCTIONS FOR SUBMITTING PROPOSAL

L.1. 52.237-1 -- SITE VISIT (APR 1984)

L.2. 52.212-1 – INSTRUCTIONS TO OFFERORS -- COMMERCIAL ITEMS (OCT 2015)

L.3. ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS COMMERCIAL ITEMS

L.4. GENERAL INSTRUCTIONS:

L.5. QUOTE PREPARATION INSTRUCTIONS:

M. EVALUATION FACTORS FOR AWARD

M.1. 52.212-2 -- EVALUATION -- COMMERCIAL ITEMS (OCT 2014)

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

M.2. FACTORS FOR AWARD

M.3. FACTOR 1— O&M AND JANITORIAL MINIMUM PERFORMANCE STANDARDS (ATTACHMENT)

M.4. FACTOR 2 — PAST PERFORMANCE

M.5. PRICE EVALUATION FACTORS

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

A. SOLICITATION/CONTRACT FORM

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

B. SERVICES, ORDERING AND PRICES

This solicitation contains a work statement for a performance-based service. This means that the Government has described WHAT is to be accomplished, not HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

The contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met. This program shall be created for identifying and correcting deficiencies in the quality of services before the performance becomes unacceptable.

B.1. DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor will be required to provide management, operations and maintenance and custodial related services during the initial twelve (12) months of service in accordance with the requirements of this solicitation and prices for basic and alternate services.

Provision for the exercise of _4_ additional twelve month periods, which may be exercised upon 30 days written notice to the Contractor at the Government’s option and shall be contained in the resulting contract awarded. Evaluation of options does not obligate the government to extension of the contract term past the initial year (s) of service.

B.2. BID/OFFER/BASIC SERVICES BENCHMARK DATA

General Services Administration will utilize the BOMA Experience Exchange Report (BEER) Benchmark Data and Regional market analysis to determine a reasonable per square foot cost for these services. https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark

B.3. ALTERNATE BID/OFFER FOR ADDITIONAL SERVICES

Offerors must quote a price per man-hour for providing additional services when ordered by the Contracting Officer’s Representative in addition to the services specified as “basic services” in Section C. This additional services provision is to be used to satisfy the Government’s short-term non-recurring need for service.

Should a continuing need for additional service arise; a contract modification will be negotiated pursuant to the “Changes” clause contained on the Supplemental Contract Clauses for Building Service Contracts.

Orders for additional services may be placed in writing by the CO or his/her Designee. All orders for each month will be confirmed by issuance of a GSA Form 300, Order for Supplies or Services. The GSA Form 300 will describe the service provided and will establish the hours of service for which the Contractor will be compensated, based on the CO or his/her designee authorization log. Monthly orders totaling less than $2,500 will be processed via use of the Government Visa credit card or direct pay system as shown in Section G.

https://www.bomaeer.com/BOMA/main_landing.aspx#bookmark

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

B.4. PRICING OF OPTIONS FOR CONTRACT SERVICES

Offerors/bidders shall price the option requirements for the four (4) additional 12-month periods by assuming that the minimum hourly wages and fringe benefits established by the Collective Bargaining Agreement (CBA), for the initial twelve-month period of performance will apply to the additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the CBA which is located in Section J.26

The following Occupation Codes and Titles apply –

23411 – Heating, Ventilation and Air Conditioning Mechanic Research Facility 23160 - Electrician 23810 - Plumber 23370 – General Maintenance Worker 23470 – Laborer 11150 – Janitor

There is a collective bargaining agreement (CBA) in place for the following locations:

Federal Building Courthouse TN0006ZZ Chattanooga TN

119,955 RSF

Federal Building – Post Office TN0096ZZ Winchester TN

37,059 RSF

Located in Section J.26 as an exhibit to this solicitation:

Collective Bargaining Agreement dated: 1 July 2017 International Union of Operating Engineers, Local 917 A.F. of L. – CIO

In the event the option(s) is exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled Fair Labor Standards Act and Service Contract Act - Price Adjustment (Option Contract). (See Sec. I) Offerors/bidders are cautioned that any bid/offer may be rejected as non-responsive if it is materially unbalanced as to prices for the option and the initial periods. A bid/offer is unbalanced when it is based on prices, which are significantly less than cost for some work, and prices, which are significantly overstated for other work.

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

Combined Services (Operations and Maintenance and Janitorial Related Services) Chattanooga-Winchester, TN Performance-Based Specification – FY-17 Knoxville Field Office

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

This is a Performance Based Service Contract which focuses on the needs of the customer rather than on how the contractor meets those needs. The success of the contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer through a partnering effort between the CO or his/her designee and the contractor, Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the contractor. A higher level of effective communication between the Government and contractor is essential for partnering and performance based service contracting to succeed. The success of this contract is shared between the Government and the contractor.

More emphasis is placed on the contractor’s internal self-management of quality; not the usual external inspection by Government Inspectors, although that is a part of this contract as well. All parties should act proactively to reduce service cost; therein providing an incentive for the contractor.

The contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Buildings:

1. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the CO or his/her designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this contract

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality

d. Use low emitting materials for maintenance. In particular, use products that have low pollutant emissions; adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling til