PAST_PERFORMANCE_QUESTIONNAIRE_for_CONSTRUCTION_SERVICES.pdf

PAST PERFORMANCE QUESTIONNAIRE for CONSTRUCTION SERVICES

Project Title: Mid-Atlantic Social Security Center (MATSSC) Elevator Modernization in Philadelphia PA

Solicitation No.: 47PD0118R0005

The General Services Administration is evaluating past performance in selecting a contractor for a firm fixed contract. You have been identified by the one of the Offerors as someone who could attest to the quality that offeror’s performance on the project listed below. Your completion of the attached questionnaire would be of great benefit in selecting the most qualified firm to perform the work under this contract.

Completed questionnaires will be considered procurement sensitive information and will not be seen or reviewed by the offeror in question or any other party not having a need to know. Electronic copies of the completed questionnaire should be emailed to Jim.Morris@gsa.gov.

We request receipt of your completed questionnaire by 2/27/2018.

OFFEROR BEING EVALUATED: _______________________________________

PROJECT BEING EVALUATED: _______________________________________

NAME OF EVALUATOR: _______________________________________

EVALUATOR’S AGENCY/COMPANY: _______________________________________

EVALUATOR’S ROLE IN PROJECT: _______________________________________

EVALUATOR’S EMAIL ADDRESS: _______________________________________

EVALUATOR’S TELEPHONE NUMBER: ______________________________________

mailto:Jim.Morris@gsa.gov

PAST PERFORMANCE QUESTIONNAIRE

Project Title: Mid-Atlantic Social Security Center (MATSSC) Elevator Modernization in Philadelphia PA

Solicitation No.: 47PD0118R0005

PROJECT

TITLE: ________________________________________________________________________

PROJECT

LOCATION: ___________________________________________________________________

DOLLAR AMOUNT OF CONTRACT:

Interview Questions for Company Level Past Performance

a. Timeliness of performance

b. Cost Control

c. Quality product

d. Project Management

e. Maintenance Services

A. Timeliness of Performance –

1. Did the contractor complete the project on schedule?

_____ Contractor completed project prior to approved scheduled completion date.

_____ Contractor completed project by original scheduled completion date.

_____ Contractor failed to meet project completion date.

Comments:

2. To what extent did the contractor adhere to contract delivery schedules at significant milestones?

____ Contractor exceeded scheduled milestone requirements.

____ Contractor typically delivered as scheduled but occasionally missed milestone dates.

____ Contractor rarely met scheduled milestone requirements.

Comments:

3. How responsive was the contractor in addressing unforeseen/unanticipated conditions?

____ Contractor consistently exercised a pro-active approach.

____ Contractor demonstrated some initiative in exercising a pro-active approach.

____ Contractor never demonstrated a pro-active approach.

Comments:

B. Cost Control –

1. Did the contractor submit reasonably priced change proposals?

____ Contractor consistently submitted fair and reasonably priced change proposals.

____ Contractor typically submitted fair and reasonably priced change proposals.

____ Contractor submitted fair and reasonably priced proposals some of the time.

____ Contractor rarely submitted fair and reasonably priced change proposals.

Comments:

2. How responsive was contractor in submitting proposals for owner initiated changes?

____ Contractor was extremely responsive in expediting proposal submissions.

____ Contractor was generally responsive in expediting proposal submissions ____ Contractor was sometimes responsive in timely submissions of change Proposals.

____ Contractor was nonresponsive in timely submissions of change proposals.

3. How reasonable were contractor initiated changes?

____ Contractor initiated changes were extremely reasonable.

____ Contractor initiated changes were typically reasonable.

____ Contractor initiated changes were reasonable some of the time.

____ Contractor initiated changes were not reasonable.

Comments:

C. Quality product

1. How well has the contractor complied with contract requirements?

____ Contractor exceeded contract requirements.

____ Contractor met the minimum requirements.

____ Contractor did not meet the minimum requirements.

2. Did they conform to standards of good workmanship?

____ Contractor exceeded standards of good workmanship.

____ Contractor met the standards of good workmanship.

____ Contractor did not meet standards of good workmanship.

3. Does the contractor have the ability to adapt to changing requirements while maintaining a desired level of quality?

____ Contractor was extremely effective in adapting to changing requirements.

____ Contractor was effective in adapting to changing requirements.

____ Contractor was ineffective in adapting to changing requirements.

Comments:

D. Project Management

1. How well did the contractor work with the owner and the owner’s technical advisors?

____ Contractor worked extremely well with the owner and the owner’s technical advisors) ____ Contractor was generally cooperative with the owner and the owner’s technical advisors.

____ Contractor did not work well with the owner and the owner’s technical advisors.

Comments:

2. Was the contractor cooperative, businesslike, and concerned with the interests of project related third party entities (i.e. tenants)?

____ Contractor was very cooperative.

____ Contractor was generally cooperative.

____ Contractor was not cooperative.

Comments:

3. Did the contractor maintain a consistent on site management/project team throughout the duration of the project?

____ No adjustments were made: contractor maintained the same team throughout the duration of the project.

____ Minor adjustments to the support team were made during the project.

____ Significant changes to the key personnel of the project team were made during the project.

____ Contractor maintained no consistency in key personnel during the project.

Comments:

E. Maintenance Services

1. How well did the contractor work with the owner and the owner’s technical advisors?

_____ Yes

_____ No

2. Period of Performance__________________________________________________________

3. Type of Maintenance Contract_________________________________________________

4. Maintenance Contract Price____________________________________________________

5. To what extent did the contractor respond to service calls?

____ Contractor responded to service calls promptly.

____ Contractor typically responded to service calls promptly but occasionally was delayed.

____ Contractor rarely responded to service calls promptly.

Additional Comments

Evaluated By: __________________________________________

Name and Title: __________________________________________

Organization: __________________________________________

Interviewed By (if questionnaire is conducted via telephone):

___________________________________________(Name & Date)