46-DNCR-25-2107- IFB FINAL.docx

Bid Number: 46-DNCR-25-2107 Vendor: __________________________________________

Bid Number: 46-DNCR-25-2107 Vendor: __________________________________________

STATE OF NORTH CAROLINA

Department of Natural and Cultural Resources Invitation for Bid #: 46-DNCR-25-2107 Integrated Pest Management Control for NC Zoo Date of Issue: September 9, 2025

Bid Opening Date: September 30, 2025 At 2:00 PM ET

Direct all inquiries concerning this IFB to:

Laura Terry Procurement Specialist II Email: laura.terry@dncr.nc.gov Phone: 919-814-6733

STATE OF NORTH CAROLINA

Invitation for Bid #

46-DNCR-25-2107

For internal State agency processing, including tabulation of bids, provide your company’s eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

This page shall be filled out and returned with your bid.

Failure to do so may subject your bid to rejection.

Vendor Name Vendor eVP# Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered vendor in good standing. You must enter the vendor number assigned through eVP (Electronic Vendor Portal). If you do not have a vendor number, register at https://vendor.ncgov.com/vendor/login

Ver: 11/2023

STATE OF NORTH CAROLINA

Department of Natural and Cultural Resources

Bids will be publicly opened: September 30, 2025 at 2:00 PM ET

Requisition No.: RQ205793

EXECUTION

In compliance with this Invitation for Bid (IFB), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.

By executing this bid, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

· this bid is submitted competitively and without collusion (G.S. 143-54),

· none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and

· it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this bid, the undersigned certifies to the best of Vendor’s knowledge and belief, that:

· it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this IFB, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the IFB, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from the Ariba Sourcing Tool.

Failure to execute/sign bid prior to submittal may render bid invalid and it MAY BE REJECTED. Late bids shall not be accepted.

COMPLETE/FORMAL NAME OF VENDOR:

PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):

VALIDITY PERIOD

Offer shall be valid for at least sixty (60) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this IFB.

ACCEPTANCE OF BIDS

If your bid is accepted, all provisions of this IFB, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.

FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on The attached certification, by ____________________________________________________________________.

(Authorized Representative of Department of Natural and Cultural Resources)

Contents

1.0 PURPOSE AND BACKGROUND

The North Carolina Department of Natural and Cultural Resources (hereafter, “Department”), on behalf of the North Carolina Zoo (hereafter “Zoo”), requires a qualified Vendor to provide pest control services as specified in Section 5.1. Services shall be provided with the understanding that animal safety and wellbeing are the first priority for the Zoo.

The Zoo is an Association of Zoos and Aquariums accredited facility and actively maintains the health of over 1,700 animals across more than 250 species on over 500 developed acres and 2,300 undeveloped acres. It is the world’s largest natural habitat zoo. The Zoo is a leader in wildlife conservation and has many critically endangered plants and animals.

The intent of this solicitation is to award an Agency Specific Contract.

1.1 CONTRACT TERM

The Contract shall have an initial term of three (3) years, beginning on the date of final Contract execution (the “Effective Date”).

Bids shall be submitted in accordance with the terms and conditions of this IFB and any addenda issued hereto.

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

This IFB is comprised of the base IFB document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE

ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.

General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.

What is the Ariba Network?

The Ariba Network is a web-based platform that serves as a connection point for buyers and vendors. Vendors can log in to the Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and collaborate with buyers on contract documents.

For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site:

http://eprocurement.nc.gov/training/vendor-training.

NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this IFB and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this IFB.

If Vendors have questions or issues regarding any component of this IFB, those must be submitted as questions in accordance with the instructions in the BID QUESTIONS Section. If the State determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an IFB addendum. The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s bid or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s bid that purports to vary any terms and conditions or Vendors’ instructions herein or to render the bid non-binding or subject to further negotiation. Vendor’s bid shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).

The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this IFB Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon during negotiations and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s bid as nonresponsive.

IFB SCHEDULE

The table below shows the intended schedule for this IFB. The State will make every effort to adhere to this schedule.

The Department of Natural and Cultural Resources will be conducting live bid openings over conference call. Below is the call-in information for this procurement’s bid opening scheduled September 30, 2025, at 2:00 PM ET.

MANDATORY SITE VISIT

Mandatory Site Visit

4401 Zoo Parkway Asheboro, NC 27205 Contact #: Melissa Cox - 336-879-7527 Instructions: It shall be MANDATORY that a representative from each Vendor be present for a pre-bid site visit. Attendees must arrive promptly. All attendees must sign in upon arrival and clearly indicate each prospective Vendor represented on the sign in sheet. LATE ARRIVALS WILL NOT BE ALLOWED TO SIGN IN OR PARTICIPATE IN THE SITE VISIT, NOR SHALL THEIR BID BE CONSIDERED. Once the sign-in process is complete, all other persons wishing to attend may do so to the extent that space and circumstances allow.

FAILURE TO ATTEND THE MANDATORY SITE VISIT SHALL RESULT IN VENDOR’S BID BEING DEEMED NON-RESPONSIVE AND NOT CONSIDERED FOR AWARD.

The purpose of this visit is for all prospective Vendors to apprise themselves of the conditions and requirements which will affect the performance of the work called for by this IFB. Vendors must stay for the duration of the site visit. No allowances will be made for unreported conditions that a prudent Vendor would recognize as affecting the work called for or implied by this IFB.

Vendors are cautioned that any information released to attendees during the site visit, other than that involving the physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this IFB, must be confirmed by written addendum before it can be considered to be a part of this IFB and any resulting contract.

BID QUESTIONS

Upon review of the IFB documents, Vendors may have questions to clarify or interpret the IFB in order to submit the best bid possible. To accommodate the Bid Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum.

Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title page of this document via the Sourcing Tool's message board by the date and time specified in the IFB SCHEDULE Section of this IFB. Vendors will enter “IFB # 46-DNCR-25-2107 – Questions” as the subject of the message. Question submittals should include a reference to the applicable IFB section. This is the only manner in which questions will be received.

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM ET.

Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the Sourcing Tool in the form of an addendum and shall become an Addendum to this IFB. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this IFB, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the IFB and an addendum to this IFB.

BID SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its bid has been received as described in this IFB by the specified time and date of opening. Failure to submit a bid in strict accordance with instructions provided shall constitute sufficient cause to reject a Vendor’s bids(s). Solicitation responses are subject to Sealed Bidding requirements.

Vendor’s bids for this procurement must be submitted through the Sourcing Tool. For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST.

Tips for Using the Sourcing Tool

1. Vendors should review available training and confirm that they are able to access the Sourcing Event, enter responses, and upload files well in advance of the date and time response are due to allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.

2. Vendors may submit their responses early to make sure there are no issues, and then submit a revised response any time prior to the response due date and time. The State will only review the most recent response.

3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or items are required in order to submit a response and are denoted with an asterisk. The Sourcing Tool will not allow a response to be submitted unless all required items are completed. The Sourcing Tool will provide error messages to help identify any required information that is missing when response is submitted.

4. Simply saving your response in the Sourcing Tool is not the same as submitting your response to the State. Vendors should make sure they complete the submission process and receive a message that their response was successfully submitted.

5. Only Bids submitted through the Content Section of the Ariba Sourcing Event will be considered. Bids submitted through the Message Board will not be accepted or considered for award.

If confidential and proprietary information is included in the bid, also submit one (1) signed, REDACTED copy of the bid. Such information may include trade secrets defined by N.C. Gen. Stat. § 66-152 and other information exempted from the Public Records Act pursuant to N.C. Gen. Stat. §132- 1.2. Vendor may designate information, Products, Services, or appropriate portions of its response as confidential, consistent with and to the extent permitted under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that it has formed a good faith opinion, having received such necessary or proper review by counsel and other knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet the requirements of the Rules and Statutes set forth above. However, under no circumstances shall price information be designated as confidential.

If the Vendor does not provide a redacted version of the bid with its bid submission, the Department may release an unredacted version if a record request is received.

BID CONTENTS

Vendors shall provide responses to all questions and complete all attachments for this IFB that require the Vendor to provide information and upload them to the Sourcing Event in the Sourcing Tool. Vendor may not be able to submit its response in the Sourcing Tool unless all required items are addressed. Vendors shall provide authorized signatures where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s bid, in the State’s sole discretion.

Vendors shall upload the following items and attachments in the Sourcing Tool:

a) Completed and signed version of all EXECUTION PAGES, along with the body of the IFB.

b) Signed receipt pages of any addenda released in conjunction with this IFB, if required to be returned.

c) Vendor’s Response. (Section 4.6, 4.12, 5.1 and 6.1)

d) Completed version of ATTACHMENT A: PRICING

e) Completed and signed version of ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION

f) Completed and signed version of ATTACHMENT E: CUSTOMER REFERENCE FORM

g) Completed and signed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

h) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

ALTERNATE BIDS

Unless provided otherwise in this IFB, Vendor may submit alternate bids for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate bid must specifically identify the IFB requirements and advantage(s) addressed by the alternate bid. Each bid must be for a specific set of Goods and Services and must include specific pricing. If a Vendor chooses to respond with various offerings, Vendor shall follow the specific instructions for uploading Alternate Bids in the Sourcing Tool.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this IFB are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found in the Sourcing Tool, which are incorporated herein by this reference.

The following definitions, acronyms, and abbreviations are also relevant to this IFB:

a) Procurement Lead: Representative of the Department of Natural and Cultural Resources identified on the first page of this RFP who will correspond with potential Vendors concerning solicitation issues and will contract with the Vendor providing the best offer to the State and is the individual who will administer the Contract for the State.

b) Contract Manager: Representative of the Department of Natural and Cultural Resources or awarded Vendor who ensures compliance with the contract terms and conditions while giving attention to the achievement of the stated output and outcome of the contract.

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest.

All responsive bids will be reviewed, and an award or awards will be based on the responsive bid(s) offering the lowest price that meets the specifications provided herein, to include any required verifications set out here in such as but not limited to past performance, references, and financial documents.

While the intent of this IFB is to award a Contract(s) to a single Vendor, the State reserves the right to make separate awards to different Vendors for one or more line items, to not award one or more line items, or to cancel this IFB in its entirety without awarding a Contract, if it is considered to be most advantageous to the State to do so.

The State reserves the right to waive any minor informality or technicality in bids received.

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this IFB is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29. of the Instructions to Vendors entitled COMMUNICATOINS BY VENDORS Each Vendor submitting a bid to this IFB, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the purchaser named above, any department secretary, agency head, members of the General Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s bid or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this IFB or inquiries directed to the purchaser named in this IFB regarding requirements of the IFB (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

3.3 BID EVALUATION PROCESS

Only responsive submissions will be evaluated.

The State will conduct an evaluation of responsive Bids, as follows:

Bids will be received according to the method stated in the Bid Submittal section above.

All bids must be received by the issuing agency not later than the date and time specified in the IFB SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.

At the date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum, the bids from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids is authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. Cost and price shall become available for public inspection at the time of the award. Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the bid. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification—and often do not. Therefore, all bids should be complete and reflect the most favorable terms available from the Vendor. Prices bid cannot be altered or modified as part of a clarification.

Bids will generally be evaluated, based on completeness, content, cost and responsibility of the Vendor to supply the requested Goods and Services. Specific evaluation criteria are listed in Section 3.1 METHOD OF AWARD.

Upon completion of the evaluation process, the State will make Award(s) based on the evaluation and post the award(s) to the electronic Vendor Portal (eVP), https://evp.nc.gov, under the IFB number for this solicitation. Award of a Contract to one Vendor does not mean that the other bids lacked merit, but that, all factors considered, the selected bid was deemed most advantageous and represented the best value to the State.

The State reserves the right to negotiate with one or more Vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a Best and Final Offer (BAFO) based on discussions and negotiations with the State.

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this IFB, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:

a) Total cost to the State

b) Level of quality provided by the Vendor

c) Process and performance capability across multiple jurisdictions

d) Protection of the State’s information and intellectual property

e) Availability of pertinent skills

f) Ability to understand the State’s business requirements and internal operational culture

g) Particular risk factors such as the security of the State’s information technology

h) Relations with citizens and employees

i) Contract enforcement jurisdictional issues

3.5 INTERPRETATION OF TERMS AND PHRASES

This IFB serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether bids should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the IFB. Except as specifically stated in the IFB, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a bid in its entirety.

4.0 REQUIREMENTS

This Section lists the requirements related to this IFB. By submitting a bid, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this IFB. If a Vendor is unclear about a requirement or specification, or believes a change to a requirement would allow for the State to receive a better bid, the Vendor is urged to submit these items in the form of a question during the question and answer period in accordance with the Bid Questions Section above.

4.1 PRICING

Bid price shall constitute the total cost to the State for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete ATTACHMENT A: PRICING FORM and upload in the Sourcing. The pricing provided in ATTACHMENT A, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.

4.2 INVOICES

Vendor shall invoice the Purchasing Agency. The standard format for invoicing shall be Single Invoices meaning that the Vendor shall provide the Purchasing Agency with an invoice for each order. Invoices shall include detailed information to allow Purchasing Agency to verify pricing at point of receipt matches the correct price from the original date of order. The following fields shall be included on all invoices, as relevant:

Vendor’s “Remit to” Address, Date, a Unique Invoice Number, NC Vendor ID Number, NC Purchase Order Number, Description of Services, and Price.

Invoices must be submitted to the following address: Accounts Payable Department of Natural and Cultural Resources 4605 Mail Service Center Raleigh, NC 27699-4605 Or Invoices can be emailed to: DNCRaccountspayable@dncr.nc.gov INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE GOODS OR SERVICES ACCEPTED.

4.3 FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.

4.4 HUB PARTICIPATION

Pursuant to North Carolina General Statute G.S. 143-48, it is State policy to encourage and promote the use of small, minority, physically handicapped, and women contractors in purchasing Goods and Services. As such, this IFB will serve to identify those Vendors that are minority owned or have a strategic plan to support the State’s Historically Underutilized Business program by meeting or exceeding the goal of 10% utilization of diverse firms as 1st or 2nd tier subcontractors. Vendor shall complete ATTACHMENT D: HUB SUPPLEMENTAL VENDOR INFORMATION.

4.5 REFERENCES

Vendor shall upload to the Sourcing Tool at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided Services of similar size and scope to those proposed herein. The State may contact these users to determine whether the Services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory. The information obtained may be considered in the evaluation of the Bid.

4.6 VENDOR EXPERIENCE

The Vendor shall have a minimum of ten (10) years of experience and proven ability to provide pest control services for zoological or aquarium facilities as they are unique settings that have different requirements around the many different animals that live there. Vendor must be a member in good standing with the American Zoological Association (AZA) and would need to adhere to requirements and standards held by the AZA. Vendor shall have experience treating populations susceptible to Cardiovirus A and the resulting Encephalomyocarditis virus.

Vendor has a minimum of ten (10) years’ experience with Zoo and/or Aquarium facilities |_| YES |_| NO Vendor is a member of the AZA |_| YES |_| NO Vendor has experience treating populations susceptible to Cardiovirus A and the resulting Encephalomyocarditis virus. |_| YES |_| NO

4.7 BACKGROUND CHECKS

Any personnel or agent of Vendor performing Services under any Contract arising from this IFB may be required to undergo a background check at the expense of the Vendor, if so requested by the State.

4.8 PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. “Professional manner” means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this Contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by the State. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

Should the Vendor’s bid result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the Contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the Contract Lead of any desired substitution, including the name(s) and references of Vendor’s recommended substitute personnel. The State will approve or disapprove the requested substitution in a timely manner. The State may, in its sole discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, the State may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

4.9 VENDOR’S REPRESENTATIONS

If Vendor’s bid results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract. Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.

Vendors will make their personnel aware that:

· This is a site open to the public requiring appropriate language and company attire.

· Smoking inside the building or on any of the grounds near the building is prohibited because of the historical importance of the building to the State of North Carolina and under the provisions of North Carolina General Statutes 143-597 (1) (2).

4.10 COMMERCIAL LIABILITY INSURANCE

Awarded Vendor shall have commercial liability insurance and provide proof of insurance to the NC Department of Natural and Cultural Resources within five (5) days of contract award.

4.11 AGENCY INSURANCE REQUIREMENTS MODIFICATION

A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:

☐ Small Purchases X Contract value in excess of the Small Purchase threshold, but up to $1,000,000.00 ☐ Contract value in excess of $1,000,000.00

4.12 LICENSES

Vendors are hereby notified that they must have proper license under the State laws governing their respective trades and that North Carolina General Statute 87 will be observed in receiving and awarding contracts.

Vendor shall have all required respective trade licenses including a current North Carolina pest control license and submit proof of current licenses with the Vendor bid response.

Has the vendor included proof of a current North Carolina pest control license and any other required licenses?

|_| YES |_| NO

4.13 ESTIMATED QUANTITIES

All quantities listed in the IFB are estimates based on the State’s historical and anticipated needs. The State shall not be obligated to purchase the amount represented by the estimated quantities contained herein or any other quantities. The Department reserves the right to increase and decrease service pick-ups based on need.

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 SPECIFICATIONS

The Department seeks a qualified Vendor to provide pest control services on a semi-monthly, monthly and as needed basis. Service location: NC Zoo, 4401 Zoo Parkway, Asheboro, NC 27205. The Vendor shall provide pest control services to the following locations: Animal Holding- North America and Africa, Non-Animal Holding- North America and Africa, Animal and Non-Animal Holding-Asia as detailed below. Pest Control Treatments involve professional services that ensure safe and thorough removal of pests. The frequency of as needed treatments will be determined and requested by the Contract Manager.

ANIMAL HOLDING – NORTH AMERICA AND AFRICA

· Animal Ambassador Holding/Avian Holding Building- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Kidzone (Touch & Learn Center)- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Avian Prop- Treat the Keeper Office & Animal Holding as needed for Ants, Roaches and Mice.

· Barn A - Treat the Building Exterior as needed for Ants.

· Baboon Indoor Quarters- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Forest Glade & Gorilla Holding- Treat the Animal Holding semi-monthly for Ants, Roaches and Mice.

· Gorilla Habitat- Treat the Habitat as needed for Voles.

· Cat/Chimp- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Cat/Chimp- Treat the Keeper Roof/Office Skylights for fire ants as needed

· Lemur- Treat the Animal Holding semi-monthly for Ants, Roaches and Mice.

· Lemur Habitat- Treat the Habitat for Ground Wasps as needed.

· Commissary- Treat the Food Storage Area, Food Prep Area and the Supervisor Office semi-monthly for Ants, Roaches and Mice

· VI Boa Modular (Outside Building Only)- Treat Building Exterior semi-monthly for Ants.

· Desert Treat specified areas semi-monthly for Ants, Roaches and Mice.

· Ocelot- Treat the Animal Holding and Building Exterior semi-monthly for Ants.

· Elephant Barn- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Building G- Elephant/Rhino Building & AMS Office- Treat the AMS Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Treatment Barn- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Barn B- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Hoofstock Barn 1- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Hoofstock Barn 2- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Hoofstock Barn 3- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Plains Barn Rhino-Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Zoofari Gate- Treat as needed for Rats.

· Hay Barn- Mouse bait shall not be used in this area. Treat as needed for Ants, Roaches and Mice.

· Mammal Holding Treat the AMS Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Tiggers Rest- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Black Bear- Treat the AMS Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Elk/Bison Holding- Treat Animal Holding semi-monthly for Ants, Roaches and Mice.

· Red Wolf Prop (No Building)- Treat the Animal Habitat semimonthly for Rats.

· Grizzly Bear Building- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Rocky Coast- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Porcupine- Treat the Habitat semi-monthly for Needle Ants and Wasps.

· Arctic Fox- Treat the Habitat semi-monthly for Needle Ants, Wasps and Fire Ants.

· Tundra- Treat the Habitat semi-monthly for Wasps and Fire Ants.

· Rocky Coast Expansion- Treat the Keeper Office & Animal Holding semi-monthly for Ants, Roaches and Mice.

· Rocky Coast- Treat the Polar Bear Habitat semimonthly for Rats.

· Streamside South- Treat for Ants in the exterior and Termites in the interior and exterior as needed.

· Streamside North- - Treat the exterior for Ants and Termites and the interior for termites as needed.

· Honeybee Building- Treat the exterior of the building as needed for Termites and Ants

· Cypress Swamp Keeper Office & Off Exhibit Holding- Treat the exterior of the building semimonthly for ants.

· Cypress Swamp, Cougar & Alligator Exhibits- Treat the exterior of the building semimonthly for ants.

· Cypress Swamp Interpretive Center- Treat the exterior of the building semimonthly for ants.

· Vet Hospital- Treat the Vet Staff Offices, Treatment Rooms & Animal Holding semimonthly for Ants, Roaches and Mice.

· Animal Quarantine Building- Treat Animal Holding semimonthly for Ants, Roaches and Mice.

· Shindler Wildlife Rehab Center- Staff Offices, Treatment Rooms and Animal Holding semimonthly for Ants, Roaches and Mice.

· ZOG- Treat the Keeper Office & Animal Holding semimonthly for Ants, Roaches and Mice.

NON-ANIMAL HOLDING – NORTH AMERICA AND AFRICA

· Africa Entrance Complex (3 building areas)- Treat monthly for Roaches and Mice.

· Billy D’s Restaurant- Treat semimonthly for Roaches and Mice.

· Safari Gift & public restrooms (Society/Zoo Combo)- Treat monthly for Roaches and Mice.

· Hort/Env Serv/Transport/Vehicle/Exhibits Offices- Treat monthly for Roaches and Mice.

· Greenhouse- Treat monthly for Roaches and Mice.

· Service Support Admin Building- Treat semimonthly for Roaches and Mice.

· Stedman Education Building- Treat monthly for Roaches, Mice, Wasps and Ants.

· Earth Explorer Gift Shop (Society)- Treat monthly for Roaches and Mice.

· Farm to Table Restaurant (SSA) & Guest Entry (Zoo)- Treat semimonthly for Roaches, Mice and Ants.

· Prairie Popcorn Restaurant (SSA)- Treat semimonthly for Roaches and Mice.

· Med Pod- Treat monthly for Roaches and Mice.

· Junction Restaurant (SSA)- Treat semimonthly for Roaches and Mice.

· Junction Gift & Restrooms- Treat monthly for Roaches and Mice.

· Zoocom/HR/Graphics/Rangers Office- Treat monthly for Roaches and Mice.

ANIMAL AND NON-ANIMAL HOLDING – ASIA

· Komodo Dragon Holding- Treat Keeper Office and Animal Holding as needed for Ants, Roaches and Mice.

· Komodo Alligator Yard and Habitat- Treat as needed for Ants, Roaches and Mice.

· Chinese Alligator Holding- Treat Keeper Office and Animal Holding as needed for Ants, Roaches and Mice.

· Classrooms- Treat the Classroom area monthly for Ants and Roaches.

· Visitor Area- Treat the Building exterior monthly for Ants, Roaches and Mice.

· Otter Holding- Treat Keeper Office and Animal Holding semi-monthly for Ants, Roaches and Mice.

· Otter View Shelter- Treat semi-monthly for Ants, Roaches and Mice.

· Otter Habitat Mesh Enclosure- Treat Habitat for Voles as needed

· Vulture, Crane View Shelter- Treat Keeper Office and Animal Holding as needed for Ants, Roaches and Mice.

· Vulture. Crane, Hornbill Holding- Treat for fire ants as needed.

· Hornbill, Habitat Mesh Enclosure- Treat semimonthly for Ants, Roaches and Mice.

· Primate Holding Gibbons- Treat Holding semimonthly for Ants, Roaches and Mice.

· Gift Shop and Restrooms- Treat monthly for Ants and Roaches.

· Warty Pig Habitat Fenced Area- Treat the exterior semimonthly for Ants.

· Warty Pig Holding- Treat semimonthly for Ants., Roaches and Mice.

· Warty Pig Yard- Treat as needed for Ants, Roaches and Mice.

· Café- Treat the Kitchen, Restrooms and Dining Area semimonthly for Ants, Roaches and Mice.

· Tiger Habitat “A” Mesh Enclosure and Ground Chute- Treat semimonthly for Ants, Roaches and Mice.

· Tiger Holding- Treat Animal Holding semimonthly for Ants, Roaches and Mice.

· Tiger Habitat “B” Mesh Enclosure and Ground Chute- Treat monthly for Ants, Roaches and Mice.

· Tiger Yard- Treat monthly for Ants, Roaches and Mice.

· Treat First Aid monthly for Ants, Roaches and Mice.

The Vendor shall adhere to the following specifications/requirements:

1. CONTRACT ADMINISTRATION

All Contract Administration requirements are conditioned on an award resulting from this solicitation. This information is provided for the Vendor’s planning purposes.

6.1 CONTRACT MANAGER AND CUSTOMER SERVICE

The Vendor shall be required to designate and make available to the State a contract manager. The contract manager shall be the State’s point of contact for Contract related issues and issues concerning performance, progress review, scheduling, and service.

Contract Manager Point of Contact

Name:

Office Phone #:

Mobile Phone #

Email:

The Vendor shall be required to designate and make available to the State for customer service. The customer service point of contact shall be the State’s point of contact for customer service-related issues.

Customer Service Point of Contact

Name:

Office Phone #:

Mobile Phone #:

Email:

Department of Natural and Cultural Resources Contract Administrators State’s Contract Manager For All Day-To-Day Activities Described in Section 5, Scope of Work Procurement Lead For All Other Contract Issues

Christa McGee Deputy Director & Chief Facilities Management Officer NC Zoo 4401 Zoo Parkway Asheboro, NC 27205 Telephone: 336-879-7450 Email: Christianne.Mcgee@nczoo.org

Laura Terry Procurement Specialist II NC DNCR, Purchasing Office 109 E. Jones Street Raleigh NC 27601 Telephone: (919) 814-6733 E-mail: laura.terry@dncr.nc.gov

6.2 POST AWARD PROJECT REVIEW MEETINGS

The Vendor, at the request of the State, shall be required to meet periodically with the State for Project Review meetings. The purpose of these meetings will be to review project progress reports, discuss Vendor and State performance, address outstanding issues, review problem resolution, provide direction, evaluate continuous improvement and cost saving ideas, and discuss any other pertinent topics.

6.3 CONTINUOUS IMPROVEMENT

The State encourages the Vendor to identify opportunities to reduce the…