4.03 SOW.pdf

Statement of Work Preventive Maintenance / Calibration and Repair on Stryker Neptune Rover

USNS Mercy

1.0 BACKGROUND

USNS Mercy performs surgery on board the ship for patients during deployment and 5-day activation if necessary. The equipment used to provide these services requires On-site preventive maintenance, calibration and repairs every six (6) months, these services are not available from Biomed resources within the command. The following Statement of Work (SOW) details the effort that must be undertaken to support the operations and maintenance of the equipment listed on Appendix I required to provide the services described above.

2.0 GENERAL SCOPE OF WORK

The contractor shall provide a trained Field Service Technician(s) who shall perform periodic Preventive Maintenance and Calibrations for the equipment items and equipment requirements listed in this Statement of Work under Appendix I in this (SOW). The contractor will provide labor, all supplies, and transportation for technicians to perform the services in accordance with (IAW) Original Equipment Manufacturer (OEM) specifications, Naval Medical Command P-5 132- Equipment Management Manual (NAVMED-P5132), Local Command Instructions, and the Joint Commission Hospital Accreditation Program requirements.

The Contractor shall allow only FULLY QUALIFIED FIELD ENGINEERS AND TECHNICIANS who have gone through OEM Training to perform services on the equipment listed under Appendix I of this statement of work (SOW). Upon request, contractor shall provide training certificates prior to the start of any services to be performed. Training certificates and/or certifications will detail training location, training completion date, and training expiration dates. If any equipment and equipment requirements are found that are not on the supplied list in Appendix l, Contracting Section must be notified. No work is to be performed on any unit not on the list without a cost estimate and approval in advance.

3.0 DETAILED WORK REQUIREMENTS

The Contractor shall provide the following support:

3.1 Calibration

Provide on-site equipment calibration (including supplemental parts) as scheduled for the equipment listed on Appendix I of this SOW. Calibration shall be IAW the manufacture's OEM specifications or in 6-month intervals. This activity should be the procedure for mechanical and electronic adjustments required by the original manufacturer to ensure consistent, standardized performance or output.

3.2 Preventive Maintenance

The contractor shall provide preventive maintenance (including supplemental parts) as scheduled for the equipment listed in Appendix I of this SOW and should be IAW the manufactures specifications in 6-month intervals.

3.3 Repairs Not Included.

Items in appendix I of this SOW that require repairs to bring back the unit(s) to working condition per original manufacturer specifications that are not covered by the calibration/preventive maintenance process are required to be reviewed and approved by the Biomed Medical Repair Section point of contact this email address: francis.w.paje.mil@health.mil;

med.repair@mercy.navy.mil. The Biomed department will either create a new purchase order for the repair(s), or have the repair performed at a later date. No repair work should be performed without a separate purchase order approved from USNS Mercy Biomed Department.

3.4 Repair Parts

Once separate purchase Older for repair has been approved by USNS Mercy Biomed Department. , the contractor shall provide all parts necessary to perform the repairs on the equipment listed in Appendix I . Any additional costs associated for repair parts will be submitted in written form and emailed to this email address: francis.w.paje.mil@health.mil; med.repair@mercy.navy.mil with description to be approved by the Biomed Medical Repair Section point of contact before initiation.

The contractor shall ensure that the original design and functional capabilities will not be changed, modified or altered unless authorized in writing by the manufacture and the Biomedical Repair Division. If any action requires a contractual change to cover expenses, only the contracting Officer has the ability to authorize this change. Any contractual change will be issued in the form of a modification to the contract:

3.5 Field Service (FSR)

The contractor shall develop and submit to the government an itemized list of all preventive maintenance work, calibration certification and repair work (FSR) upon completion of the service.

Reports shall be submitted to this email address: francis.w.paje.mil@health.mil;

med.repair@mercy.navy.mil

4.0 SPECIAL CONTRACT REQUIREMENTS

4.1 Place of performance:

Work will be performed onboard the USNS Mercy in the Directorate of Surgical Services.

Naval Base San Diego San Diego, CA 92139

4.2 Minimum Qualifications:

Only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original manufacturer (OEM) Training to be employed in the performance of all work performed under this contract.

4.3 Working Hours:

The contractor shall report to the Biomed Shop prior to performing any services at USNS Mercy Monday through Friday, between the hours of 0730 to 1630. Specific work schedules will be provided in writing to this email address: francis.w.paje.mil@health.mil;

med.repair@mercy.navy.mil 30 days prior to any on-site work to be performed.

4.4 Number of Personnel Required

mailto:med.repair@mercy.navy.mil

The contractor will provide a minimum number of technicians to ensure the successful and complete calibration, maintenance, and testing documentation of all work identified in the contract.

4.5 Work Attire:

All contractor personnel shall dress professionally when at the work site. Business attire excludes short pants, tee shirts, open toe shoes, and other dress considered not to be appropriate.

Notwithstanding any other terms or conditions of the contract, contractors wearing inappropriate dress to the work site may be immediately removed from the project, or at the discretion of the USNS Mercy staff. Contracted personnel may be requested by USNS Mercy Personnel to leave the work site and return with appropriate attire. Travel time and lost time to return with appropriate dress is not chargeable to USNS Mercy.

4.6 Communication Courtesy

Contractor personnel shall be courteous and respectful to the customer and all other onsite personnel at all times. The Contractor shall follow the direction provided by USNS Mercy Biomedical technician management, or their designee(s), regarding the level of communication with the naval base personnel and conflict resolution escalation procedures.

4.7 Contractor Performance Evaluation

If performance does not meet the specifications stated in this SOW the contractor shall be notified of the lack of performance. The contractor shall be given a specified amount of time by the Biomedical Repair Section and Contracting Officer to correct the deficiencies. If deficiencies are not corrected, appropriate action will be taken in conformance with laws and regulations.

5.0 Documentation and Performance

5.1 Service event documentation

Upon completion of each Preventive Maintenance or Calibration visit the field service technician must submit an FSR for services provided to the biomedical point of contact at this email address:

francis.w.paje.mil@health.mil; med.repair@mercy.navy.mil within 72 hours of completion. The FSR shall indicate all problems addressed, devices checked, parts replaced or repaired with identification, parts ordered and any issues resolved. Each service report must at minimum document the following data legibly and in complete detail.

REPORTING DETAILS

Will consist of the following information listed below:

Name of Contractor Name of Technician(s).

Control number for the Contractor or log number for the report Description of the work performed in detail Equipment identification: Manufacture, model, serial number, electronic control number (ECN) Itemized description of services performed with labor and time.

Action taken and/or recommendations for consideration.

Pending actions or resolutions to any problems.

Total billing for services provided should be clearly indicated.

mailto:med.repair@mercy.navy.mil

Signature of the field service technician(s) that conducted the maintenance.

USNS Mercy shall have unlimited rights to and ownership of all deliverables provided under this statement of work including all field service reports, equipment recommendations, equipment service briefings, work plans and all other deliverables. The definitions of "unlimited rights" is contained in the Federal Acquisition Regulation (FAR) 27.401, Definitions.

5.2 Formal Acceptance or rejection of Documents

The Government will have five (5) business days to review each document and provide feedback/comments. The contractor shall have five (5) business days to incorporate comments if needed or desired. Delivery of final document from contractor with incorporated comments shall constitute acceptance by the Government

6.0 PERIOD OF PERFORMANCE

Period of performance (POP): Base year service from 07/31/2026-07/30/2027 for all items listed in Appendix I with option years as listed below Option Year l: 07/31/2027-07/30/2028 Option Year 2: 07/31/2028-07/30/2029 Option Year 3: 07/31/2029-07/30/2030 Option Year 4: 07/31/2030-07/30/2031

Appendix 1. Equipment

Ensure that the original design and functional capabilities will not be changed, modified or altered unless authorized in writing by the manufacturer and the Biomedical Repair Division. If any action requires a contractual change to cover expenses, only the Contracting officer has the ability to authorize this change. Any contractual changes will be issued in the form of a modification to the contract.

STRYKER

MEDICAL DIV ASPIRATOR,

19211 2000629223 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19212 2000829993 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

19213 2000830023 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

19214 2004300403 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19215 2004403623 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19216 2005722103 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19217 2005900343 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19218 2005900473 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

MEDICAL DIV ASPIRATOR,

19219 2006200353 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

STRYKER

19220 2006505103 ASPIRATOR, SURGICAL STRYKER CORP SURGICAL

19221 2006505303 ASPIRATOR, SURGICAL

MEDICAL DIV

STRYKER

CORP

ASPIRATOR,

SURGICAL

19222 2006900453 ASPIRATOR, SURGICAL

STRYKER

MEDICAL DIV

STRYKER

CORP

ASPIRATOR,

SURGICAL

17758 1421704813 WASTE-DISPOSAL UNIT, LIQUID

STRYKER

MEDICAL DIV

STRYKER

CORP

DOCKING

STATION

17759 1421704793 WASTE-DISPOSAL UNIT, LIQUID

STRYKER

MEDICAL DIV

STRYKER CORP

DOCKING

STATION

19717 2110CE0427

SMOKE EVACUATION SYSTEM,

SURGICAL

STRYKER

MEDICAL DIV

STRYKER CORP PNEUMOCLEAR

19716 2110CE0429

SMOKE EVACUATION SYSTEM,

SURGICAL

STRYKER

MEDICAL DIV

STRYKER CORP PNEUMOCLEAR

19636 2106CE0774

SMOKE EVACUATION SYSTEM,

SURGICAL

STRYKER

MEDICAL DIV

STRYKER CORP PNEUMOCLEAR

19635 2106CE0775

SMOKE EVACUATION SYSTEM,

SURGICAL

STRYKER

MEDICAL DIV

STRYKER CORP PNEUMOCLEAR