4.02 N0018920Q0376.pdf

SEE ADDENDUM

(No Collect Calls)

N0018920Q0376 04-Aug-2020

b. TELEPHONE NUMBER

757-443-1395

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 18 Aug 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

TIERRA K. WATSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

N0012821RC001FN

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE

ATTN: T. WATSON

1968 GLIBERT STREET, SUITE 600

NORFOLK VA 23511-3392

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N00128 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVAL STATION GREAT LAKES

ROBERT STACHURA

NAVSTA IT (N65)

2601E PAUL JONES ST.

BLDG. 1, RM 130

GREAT LAKES IL 60088

TEL: 847-688-2622 X207 FAX:

FAX:

TEL: 757-443-1395 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$12,000,000

NAICS:

811213

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF76

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0018920Q0376

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT FOR TELEPHONE MAINTENANCE SERVICES

IN SUPPORT OF NAVAL STATION GREAT LAKES

This contract shall provide for maintenance services to Avaya, or former Nortel brand AND Comdial systems which includes on-site corrective repairs during normal working hour coverage (8:00 A.M. to 3:30 P.M. Monday through Friday excluding Federal holidays) and 24-hour emergency service during non-working hours to Department of Defense owned equipment, as listed herein. It shall include all systems, subsystem components, and assemblies that are part of the original system installed, and any follow-on replacement parts. All maintenance provisions shall apply to hardware, firmware, and software, as appropriate, unless otherwise stated.

1.0 GENERAL

a. This PWS covers the requirement for services related to the installation, maintenance, and repair to Avaya, former Nortel brand and Comdial telephones, electronic key systems, voicemail systems and related equipment at Naval Station Great Lakes and satellite facilities. The PWS also covers the requirement for inside wire infrastructure support of audio/visual and other telecommunications cabling needs that may be related to or independent of a specific phone system.

b. The telephones, related equipment, and services include, but are not limited to, telephone units, telephone systems, telephone jacks, telephone/fax/modem cabling from the demarcation point on in, programming, running and installation of wire, troubleshooting, and relocation of equipment. Attachment provides a list of buildings that have historically required service for reference purposes, but is not intended to be a complete list of buildings that may require service.

c. The Contractor shall provide all management, personnel, equipment, tools, material, transportation, supervision, labor, and other items, and services necessary to perform installation, maintenance, and repair of the telephones and related equipment. Services shall be performed in accordance with this PWS, specific procedures described in the manufacturer’s repair/maintenance/operating manuals, and all applicable federal regulations and laws.

d. The period of performance consists of a base period beginning 1 October 2020 to 30 September 2021. There is the possibility of four (4) one-year option periods. The period of performance is as follows:

Period of Performance Base Year 01 October 2020 to 30 September 2021 Option I 01 October 2021 to 30 September 2022 Option II 01 October 2022 to 30 September 2023 Option III 01 October 2023 to 30 September 2024 Option IV 01 October 2024 to 30 September 2025 52.217-8 Option 01 October 2025 to 31 March 2026

e. Warranty: Parts and labor on new or refurbished equipment must be covered by warranty for at least one year.

2.0 SCOPE OF WORK

a. The Contractor shall provide trained, experienced, English speaking personnel who qualify for access to the government facilities, labor, tools, diagnostic equipment, software, test phantoms, material, supplies, transportation, parts and equipment necessary to perform the required maintenance. The maintenance and repair services required are estimated to be 110 hours per year with the exception of the 52.217-8 option , which is estimated to be 55 hours.

b. The Contractor shall provide telephonic communications with the Government to discuss technical matters relating to the performance of this contract. A systems technician shall be made available to answer technical questions regarding system operations and applications.

c. Equipment listed in this contract shall be maintained to meet the original equipment manufacturers (OEMs) specifications.

d. Equipment and associated components shall be serviced in the buildings supported by Commander, Naval Station Great Lakes. Attachment 1 is provided as an example of the quantity and types of buildings and locations in question. Due to construction and demolition efforts however, it is not possible to provide a complete listing of buildings within this statement of work. Work may be expected at any of the buildings at Naval Station Great Lakes or the satellite facilities.

e. Contractor Point of Contact (POC): The Contractor shall provide in writing the name and telephone number of a primary and alternate English speaking individual to act as its representative for the scheduling and coordination of service calls and to be responsible for the coordination of services with the Government.

f. The Contractor shall comply with federal, state, and local laws and regulations as applicable to the performance of this contract. g. The Contractor is not required, but may wish to participate at their expense in the Navy Commercial Access Control System (NCACS), also known as “RAPIDGate”, or similar systems the Navy may use to control contractor access to the installations. Details about NCACS may be found at www.rapidgate.com or by calling (877) 727-4342.

3.0 TELEPHONE EQUIPMENT, MATERIALS AND SERVICES

a. The Government certifies that the equipment to be maintained under this contract will be in good operating condition on the effective date of this contract. For the purpose of this contract, “good operating condition” means the conditions necessary for the equipment to function as intended without corrective maintenance. The Contractor agrees to leave the equipment in good operating condition at the expiration of this contract. During the final week of this contract, the Government will make final inspection of the equipment. Any deficiencies noted during this inspection shall be resolved prior to contract end.

b. The Government will be responsible for maintaining the proper environment, including utilities and site requirements, necessary for the system to function properly as specified by the OEM.

c. The Government will operate the system in accordance with the instruction manual provided by the OEM.

d. The Government will not be responsible for damage or loss due to fire, theft, accident, or other disaster of Contractor supplies, materials, or for the personal belongings brought onto Government property by Contractor’s personnel.

4.0 CONTRACTOR FURNISHED PROPERTY AND MATERIAL

The Contractor shall provide all service literature, reference publications, tools, computer systems and components and diagnostic software to be used by the Contractor service technicians and as required for the completion of the services in accordance with this contract.

5.0 REPLACEMENT PARTS

a. The Contractor shall have ready access to unique and/or high mortality replacement parts. All parts supplied shall be compatible with the existing systems and with OEM specifications.

b. The Contractor shall replace defective parts necessary to restore the equipment to 100% operational condition as specified by the OEM. The Government shall reimburse the Contractor for repair parts provided at actual cost only. No mark-ups shall be applied to the cost of repair parts. The Contractor shall provide invoices or documentation to the Technical Representative (TR) indicating the actual cost of the repair parts.

c. The Contractor shall use only new or warranted replacement parts for which the quality is equal to or better than the OEM’s original part. When discrepancies occur, the Government shall make the final determination on whether a replacement part is of equal or better quality.

d. The Contractor must include software revisions and upgrades (field service changes) which are required due to any manufacturer announced safety-hazard recall as part of the contract at no additional cost to the Government.

6.0 CONTRACTOR REPORT REQUIREMENTS

a. The Contractor or Contractor Field Service Engineer (FSE) shall schedule in advance the time and location to check in with the Government Telephone Coordinator (GTC) or the GTC designated representative for physical access to the system. The Contractor shall not invoice time spent waiting to gain physical access to any Government locations or equipment if the visit was not scheduled with the GTC in advance. b. During normal duty hours, Contractor Field Service Engineer (FSE) personnel shall check in with the designated Government Telephone Coordinator (GTC) upon arrival at the Government site and again prior to departure. The Contractor FSEs shall personally notify GTC of problems that result in the equipment being left disabled upon their departure. After normal duty hours, Contractor FSEs shall coordinate the work with the designated GTC.

c. The Contractor shall provide to the GTC a full service report within two (2) days after completion of all service performed. The service report shall include, but not be limited to: contract number, contractor’s log number, detailed description of the service(s) performed, model and serial number, replacement part(s) information (part number, nomenclature, unit price, manufacturer, if not OEM, and whether the part is new/used/reconditioned), the completion date and time, number of hours worked, and the name of the FSE performing the service.

d. The Contractor shall receive a Work Order tracking worksheet that lists tasks that are required of the Contractor. The Contractor shall return the worksheet via email with not-to-exceed (NTE) quantities, prices and descriptions along with a proposed date to complete the work. The Government will return via email the worksheet containing those tasks that are approved for work by the Contractor and the scheduled visit date as coordinated between the GTC and the Contractor. The Contractor shall complete the work and obtain from the end user or on-site point of contact a unique code consisting of six hexadecimal characters referred to as a “signature code” that proves the work was completed. The Contractor shall return the Work Order tracking worksheet completed with actual quantities to be invoiced, not to exceed the authorized amounts, the date the work was completed, and the signature codes for each task on the Work Order. The Work Order tracking worksheet is required to reconcile the WAWF invoices against the QASP and provides the data required to track metrics that are a requirement of this contract. The Contractor shall not consider a Work Order complete until the tracking worksheet is submitted to the GTC.

7.0 CONTRACTOR RESPONSIBILITY

The Contractor shall be responsible for the repair/replacement of damaged Government owned equipment and property due to the negligence of the Contractor or his representatives. All such replacement or repair shall be at the Contractor’s expense and shall be inspected to the satisfaction of the Technical Representative or appointed representative.

8.0 CORRECTIVE MAINTENANCE

a. Normal Working Hour Maintenance Coverage: Maintenance Coverage will be Monday through Friday, between 8:00 A.M. to 3:30 P.M. The contractor shall respond via telephone within 24 hours after receipt of a trouble call or Work Order, and provide on-site service within two business days of receiving authorization to proceed with the Work Order from the Government. Equipment shall be operational within five business days of receipt of authorization to proceed with a Work Order unless otherwise agreed to by the Government. For emergency service outside the normal working hours, the contractor shall respond via telephone within two hours after receipt of a trouble call or Work Order, and provide on-site service within 24 hours.

b. The Government’s request for corrective maintenance will be placed by the GTC to the Contractor’s POC.

Corrective maintenance shall be completed within the timeframes specified in the PWS.

c. The Government shall assign a unique “task number” to each Government request for corrective maintenance, and will group task numbers into Work Orders for batch processing and billing where possible.

d. Contractor’s response to requests for service may include telephone consultation with the equipment user/operator and a Contractor FSE. Telephone consultation shall: 1) provide instruction in determining operator error; 2) determine the most likely cause of the problem; 3) determine if resolution of the problem requires the dispatch of a FSE; and 4) identify replacement parts likely to be required in order to return the equipment to 100% operational condition as specified by the OEM. The Contractor is required to provide a not-to-exceed (NTE) estimate for all suspected labor and parts required to perform corrective maintenance. The Contractor will invoice only the labor and parts that were required to restore service to the end user. Should the Contractor discover that the original NTE estimate was insufficient to complete the corrective maintenance and restore service; the Contractor shall inform the GTC so the Government may submit another request for additional services. An example might include a defective power supply that once corrected reveals a component card was also damaged but was not able to be diagnosed until the power supply was corrected.

e. The Contractor shall have his/her own service manuals, specifications, schematic diagrams, and parts lists to assist in the evaluation/repair of all equipment included in this contract.

9.0 REMOVAL OF TELEPHONE EQUIPMENT

a. Whenever the repair of equipment cannot be performed at the Government site as determined by the Contractor, the Contractor shall notify the GTC or TR who will make arrangements for the Contractor to remove the item to the Contractor’s designated site. The Contractor may be required to sign a Government form accepting responsibility for the Government equipment.

b. All charges resulting from a Contractor determined requirement to transport Government owned property covered by this contract to and from an alternate repair location shall be the responsibility of the Contractor.

10.0 EQUIPMENT MODIFICATION UPGRADES

a. The Contractor shall only incorporate OEM specified modifications, alterations and upgrades. Approval shall be obtained from the GTC prior to the Contractor installation of any modification, alteration, or upgrades.

b. The Contractor shall maintain contact with the OEM to determine the requirement for field modifications and to ensure accomplishment of these modifications in accordance with the time schedule set forth by the OEM.

11.0 SERVICE BEYOND THE SCOPE OF THE CONTRACT

The Contractor shall immediately, but not later than 24 consecutive hours after discovery, notify the Technical Representative, in writing, of the existence or the development of any defects in or repair required to the scheduled equipment for which the Contractor considers it is not responsible under the terms of this contract. Repairs considered by the Contracting Officer to be outside the scope of this contract shall not be covered under this contract.

12.0 - PRIVACY ACT STATEMENT

“Pursuant to Title 5 United States Code 552a(m)(l), the contractor and all employees of the contractor working under this contract are required to comply with the requirements of 5 U.S.C. 552a (“The Privacy Act of 1974”).”

13.0 - IDENTIFICATION OF CONTRACTOR EMPLOYEES

In accordance with DFAR 211.106, there shall be a clear distinction between Government employees and service contractor employees. Service contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel. Contractor personnel will be required to obtain and wear badges or other visible identification for meetings with Government personnel to provide a clear distinction between service contractor employees and Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

14.0 - NON-PERSONAL SERVICES STATEMENT

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will insure that employees properly comply with the performance work standards outlined in the SOW. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

15.0 – BUILDINGS AND PHONE SYSTEMS

Building Number/Command(s) Phone System

GLNB-BLDG 1007 NORTEL

GLNB-BLDG 1017 Dental NORTEL

GLNB-BLDG 106 FIRE DEPT NORTEL

GLNB-BLDG 112 US Post Office AVAYA

GLNB-BLDG 122 NORTEL

GLNB-BLDG 130 NORTEL

GLNB-BLDG 1301 AVAYA

GLNB-BLDG 133 NORTEL

GLNB-BLDG 1405 RQAT AVAYA

GLNB-BLDG 1523 NORTEL

GLNB-BLDG 1532 NORTEL

GLNB-BLDG 179 NORTEL

GLNB-BLDG 2 AVAYA

GLNB-BLDG 237 DENTAL AVAYA, NORTEL

GLNB-BLDG 237 MEDICAL NORTEL

GLNB-BLDG 238 NORTEL

GLNB-BLDG 239 NORTEL

GLNB-BLDG 2A NORTEL

GLNB-BLDG 2A DAPS NORTEL

GLNB-BLDG 2A NIRR NORTEL

GLNB-BLDG 2B NCIS NORTEL

GLNB-BLDG 3 NORTEL

GLNB-BLDG 320 NORTEL

GLNB-BLDG 3200 M.C. Prior Srv Recruiter NORTEL

GLNB-BLDG 3200 M.C.MARINE AIR CORP AVAYA

GLNB-BLDG 3215 NORTEL

GLNB-BLDG 3216B NORTEL

GLNB-BLDG 3219 NORTEL

GLNB-BLDG 322 AVAYA

GLNB-5 REDCOM AVAYA

GLNB - NSTC LOGISTICS (PAO *IT) – BLDG 3400 NORTEL

Naval Reserve Center - BLDG 52 NORTEL Navy-Marine Corps - BLDG 42 NORTEL

NMCRS BLDG 26 NORTEL

US Army Reserves 7400 S. Pulaski, Chicago, IL NORTEL US Army Reserves BLDG 181, GLENVIEW NORTEL 1(2 system, NRMW/NAVSTA/NSTC & CACO COMDIAL 1313 – Welcome Center COMDIAL

1405 – RTC COMDIAL

1425 – RTC COMDIAL

177 – Transportation COMDIAL 19F – Fire Training COMDIAL 2 (3 Systems, NCIS, NILSO, RLSO COMDIAL

2C COMDIAL

215 – TSC COMDIAL

236 COMDIAL

239 COMDIAL

27 – Manpower/HR COMDIAL

2B – TSC COMDIAL

30 – Housing COMDIAL

616 COMDIAL

7111 – RTC COMDIAL

7112 – RTC COMDIAL

7220 – RTC COMDIAL

7260 – RTC COMDIAL

8100 COMDIAL

152 – RTC COMDIAL

933 COMDIAL

152 COMDIAL

6801 COMDIAL

6802 COMDIAL

8190 COMDIAL

3 COMDIAL

520 COMDIAL

16.0 – TECHNICAL POINT OF CONTACT

NAME: Robert Stachura

PHONE: 847-688-2622

EMAIL: Robert.r.stachura@navy.mil

17.0 – NMCARS 5237.102-90 ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING

APPLICATION (ECMRA).

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Avaya Systems Maintenance via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

1) W, Lease/Rental of Equipment;

2) X, Lease/Rental of Facilities;

3) Y, Construction of Structures and Facilities;

4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

5) S, Utilities ONLY;

6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address:

https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

18.0 – NAVY USE OF ABILITYONE SUPPORT CONTRACTOR - RELEASE OF OFFEROR

INFORMATION (MARCH 2018)

NAVSUP FLC NORFOLK may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLC NORFOLK contract.

19.0 – CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED FACILITIES,

SENSITIVE INFORMATION, INFORMATION TECHNOLOGY (IT) SYSTEMS OR PROTECTED

HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access sot the functional/system side of Enterprise Resource Planning

(ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M- 5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE

DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non- Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

- SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

- Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s ISSM/IAM. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

- Must be either a US citizen or a US permanent resident with a minimum of 3 years of legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

- Must have a favorably completed National Agency Check with Written Inquiries (NACI) or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

- SF-85 Questionnaire for Non-Sensitive Positions

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

- Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your CSM and ISSM/IAM for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.

(End of text)

NOT TO EXCEED AMOUNTS

The contractor shall use the following plug numbers for the parts/material CLINs.

Not To Exceed Amounts for Parts/Material CLINS

CLIN U/I Amount

0002 Lot $9,116.80

1002 Lot $9,116.80

2002 Lot $9,116.80

3002 Lot $9,116.80

4002 Lot $9,116.80

5002 Lot $4,228.40

(End of Text)

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE ESTIMATED AMOUNT

0001 1 Lot Base Year: Repair and Maint. Service

FFP

Base Year Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

MILSTRIP: N0012821RC001FN

PURCHASE REQUEST NUMBER: N0012821RC001FN

SIGNAL CODE: J

PSC CD: D304

ESTIMATED

NET AMT

UNIT UNIT PRICE ESTIMATED AMOUNT

0002 1 Lot Base Year: Parts/Materials

FFP

Base Year Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

MILSTRIP: N0012821RC001FN

UNIT UNIT PRICE ESTIMATED AMOUNT

1001 1 Lot OPTION Option Year I: Repair and Maint. Service

FFP

Option Year I Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

1002 1 Lot OPTION Option Year I: Parts/Materials

FFP

Option Year I Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

2001 1 Lot OPTION Option Year II: Repair and Maint. Svc.

FFP

Option Year II Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

2002 1 Lot OPTION Option Year I: Parts/Materials

FFP

Option Year I Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

3001 1 Lot OPTION Option Year III: Repair and Maint. Svc.

FFP

Option Year III Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

3002 1 Lot OPTION Option Year III: Parts/Materials

FFP

Option Year III Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

4001 1 Lot OPTION Option Year IV: Repair and Maint. Svc.

FFP

Option Year IV Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

4002 1 Lot OPTION Option Year IV: Parts/Materials

FFP

Option Year IV Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

5001 1 Lot OPTION 52.217-8 Option: Repair and Maint. Svc.

FFP

52.217-8 Option Avaya and Nortel Repair and Maintenance. All work shall be performed in accordance with the attached Performance Work Statement (PWS).

FOB: Destination

UNIT UNIT PRICE ESTIMATED AMOUNT

5002 1 Lot OPTION 52.217-8 Option: Parts/Materials

FFP

52.217-8 Option Parts/Materials - All work shall be performed in accordance with the attached Perfromance Work Statement (PWS).

FOB: Destination

CONTRACT MINIMUM/MAXIMUM QUANTITY AND CONTRACT VALUE

The minimum quantity and contract value for all orders issued against this contract shall not be less than the minimum quantity and contract value stated in the following table. The maximum quantity and contract value for all orders issued against this contract shall not exceed the maximum quantity and contract value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

AMOUNT

$10,000.00 $199,384.90

DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND ORDER VALUE

The minimum quantity and order value for each Delivery/Task Order issued shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for each Delivery/Task Order issued shall not exceed the maximum quantity and order value stated in the following table.

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

$10.00 $36,311.80

CLIN DELIVERY/TASK ORDER MINIMUM/MAXIMUM QUANTITY AND CLIN ORDER VALUE

The minimum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not be less than the minimum quantity and order value stated in the following table. The maximum quantity and order value for the given Delivery/Task Order issued for this CLIN shall not exceed the maximum quantity and order value stated in the following table.

CLIN

MINIMUM

QUANTITY

MINIMUM

AMOUNT

MAXIMUM

QUANTITY

MAXIMUM

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government

2001 Destination Government Destination Government 2002 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government 5001 Destination Government Destination Government 5002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-OCT-2020 TO

30-SEP-2021

N/A NAVAL STATION GREAT LAKES

ROBERT STACHURA

NAVSTA IT (N65)

2601E PAUL JONES ST.

BLDG. 1, RM 130

GREAT LAKES IL 60088

847-688-2622 X207 FOB: Destination

N00128

0002 POP 01-OCT-2020 TO

30-SEP-2021

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 01-OCT-2021 TO

30-SEP-2022

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 01-OCT-2021 TO

30-SEP-2022

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-OCT-2022 TO

30-SEP-2023

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 01-OCT-2022 TO

30-SEP-2023

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-OCT-2023 TO

30-SEP-2024

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 01-OCT-2023 TO

30-SEP-2024

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 01-OCT-2024 TO

30-SEP-2025

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 01-OCT-2024 TO

30-SEP-2025

N/A (SAME AS PREVIOUS LOCATION)

5001 POP 01-OCT-2025 TO

31-MAR-2026

N/A (SAME AS PREVIOUS LOCATION)

5002 POP 01-OCT-2025 TO

31-MAR-2026

N/A (SAME AS PREVIOUS LOCATION)

CLAUSES INCORPORATED BY REFERENCE

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.203-18 Prohibition on Contracting With Entities That Require Certain Internal Confidentiality Agreements or Statements-- Representation

JAN 2017

52.204-7 System for Award Management OCT 2018 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-13 System for Award Management Maintenance OCT 2018 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-22 Alternative Line Item Proposal JAN 2017 52.212-1 (Dev) Instructions to Offerors - Commercial Items. (DEVIATION

2018-O0018)

JUN 2020

52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.217-5 Evaluation Of Options JUL 1990 52.222-41 Service Contract Labor Standards AUG 2018 52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.237-2 Protection Of Government Buildings, Equipment, And Vegetation

APR 1984

252.203-7000 Requirements Relating to Compensation of Former DoD Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

DEC 2019

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services

DEC 2019

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By The Government of a Country that is a State Sponsor of Terrorism

MAY 2019

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or Hazardous Materials

SEP 2014

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013 252.225-7001 Buy American And Balance Of Payments Program-- Basic DEC 2017 252.225-7002 Qualifying Country Sources As Subcontractors DEC 2017 252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7010 Cloud Computing Services OCT 2016 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.247-7023 Transportation of Supplies by Sea FEB 2019

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (DEC 2019)

The Offeror shall not complete the representation in this provision if the Offeror has represented that it “does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument” in the provision at 52.204-26, Covered Telecommunications Equipment or Services--Representation, or in paragraph (v) of the provision at 52.212-3, Offeror Representations and Certifications--Commercial Items.

(a) Definitions. As used in this provision--

Covered telecommunications equipment or services, critical technology, and substantial or essential component have the meanings provided in clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition. Section 889(a)(1)(A) of the John S.