4-2605-5693 Various Security Services.pdf
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- Attached to
- Various Security Services
- Solicitation number
- 2605-5693
- Issued by
- Bexar County, Texas
About this file
This is a Request for Proposals (RFP) issued by Opportunity Home San Antonio, a public housing agency, and its affiliated entities seeking qualified security service providers. Opportunity Home seeks comprehensive security guard services including fire watch, mobile patrol, security guard posts, and specialized services such as peace officer assignments and San Antonio Fear Free Environment (SAFFE) officer programs at multiple properties throughout San Antonio. The RFP was issued on May 29, 2026, with a non-mandatory pre-submittal meeting and site visit scheduled for June 9, 2026, at 10:00 a.m. at the Central Office located at 818 South Flores Street, San Antonio, Texas 78204. The deadline for submitting written questions is June 10, 2026, at 2:00 p.m., and proposals are due by June 22, 2026, at 2:00 p.m. through the Bonfire E-Procurement portal. Board approval is anticipated in August 2026. The contract will be awarded as a firm fixed-price agreement with options to extend for up to four additional one-year periods at Opportunity Home's sole discretion.
Respondents must demonstrate minimum qualifications including valid licensure from the Texas Private Security Bureau, a minimum of three years of experience in security guard services, and the capability to provide both non-commissioned and commissioned security personnel as well as Texas-licensed peace officers. The evaluation criteria assign 25 percent weight to experience, 25 percent to key personnel qualifications, 20 percent to capacity and quality control, 20 percent to price competitiveness, and 5 percent each to Section 3 and small/local business utilization plans. Security personnel must meet specific requirements including background checks, drug screening, state-approved training certifications, and minimum age of 21 years. The contractor must provide all necessary personnel, supervision, equipment, uniforms, and transportation and maintain a guard patrol tracking system with electronic real-time reporting capabilities. Responses must include detailed pricing proposals with fully burdened hourly rates for daily and after-hours services, client references, Section 3 compliance plans, small and local business utilization strategies, conflict of interest questionnaires, and subcontractor information if applicable. Insurance requirements include commercial general liability, workers' compensation, and business automobile liability coverage as specified in the RFP exhibits.
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REQUEST FOR PROPOSALS
Various Security Services for
Opportunity Home San Antonio and Affiliated Entity Affordable Housing Communities
Date Issued
May 29, 2026
RFP #
2605-5693
NIGP Code #
990-46
Closes
June 22, 2026 at 2 p.m.
Prepared by Opportunity Home San Antonio
Department of Procurement
Michael Reyes President and CEO
Rev 1 // 02.04.13
RFP # 2605-5693 // Various Security Services
Table of Contents Section A - Background Information and Evaluation 3 Time Line 4
Desired Outcome 4 Evaluation Criteria 6
Section B – Instruction to Respondents 7 Point of Contact 7
Opportunity Home Reservation of Rights 8 Disqualification of Respondents 10
Award and Right to Protest 12 Section C – Information to be Submitted 14
Tabs 1 through 8 14-16 Section D – Terms and Conditions 17
Section 3 18 Subcontractors 18
Invoicing 20 Termination 22
General Conditions 23 Examination of Records 23
Force Majeure 23
EXHIBITS and ATTACHMENTS Scope of Service
Insurance Requirements
HUD Forms, Conflict of Interest Questionnaire, Certificate of Interested Parties, Wage Decision
Profile of Firm and Company Profile
Small and Local Businesses Guidelines and Forms
Proposal Check List and Certification
Form of Proposal
Rev 1 // 06.15.20
Section A
Background Information and Evaluation
I. Background Information: The Housing Authority of the City of San Antonio, Texas, a/k/a Opportunity Home San Antonio (“Opportunity Home”) and its affiliated entities, is a public housing agency created by resolution of the City of San Antonio in 1938 pursuant to the Texas Housing Authorities Law (now Chapter 392 of the Texas Local Government Code) and federal law. Opportunity Home is a unit of government and its functions are essential governmental functions. The property of Opportunity Home is used for essential public and governmental purposes and is exempt from all taxes, including sales tax on all its purchases of supplies and services.
Opportunity Home enters into and executes contracts and other instruments that are necessary and convenient to the exercise of its powers. Opportunity Home maintains contractual arrangements with the United States Department of Housing and Urban Development (HUD) to manage and operate its low rent public housing program and administers the Section 8 Housing Assistance Payments Programs.
Opportunity Home programs are federally funded along with development and modernization grants and rental income.
Its primary activity is the ownership and management of over 6,300 public housing units. It also administers rental assistance for almost 12,000 privately owned rental units through the Section 8 program. It operates and manages its housing developments to provide decent, safe, sanitary and affordable housing to low-income families, the elderly, and the disabled, and implements various programs designed and funded by HUD.
Opportunity Home has created a number of affiliated public facility corporations (“PFCs”) pursuant to Chapter 303 of the Texas Local Government Code (the Public Facility Corporation Act). In some instances, these PFCs own projects. In other cases, PFCs or other related entities serve as partners in partnerships that have been awarded low-income housing tax credits. Opportunity Home’s affiliated entities own and operate over 3,000 units of affordable housing.
Opportunity Home staff also manages the San Antonio Housing Finance Corporation (“Finance Corporation”), which is primarily a conduit issuer of bonds for developers of affordable housing projects.
The Finance Corporation was created pursuant to Chapter 394 of the Texas Local Government Code (the Texas Housing Finance Corporations Act). When used herein, “Opportunity Home” shall include its affiliated entities.
As a part of our social mission and federal mandate, Opportunity Home is committed to providing economic, training, and educational opportunities to the low-income individuals in the communities we serve.
Opportunity Home is governed by a Board of Commissioners and managed on a day-to-day basis by its President and CEO. The Opportunity Home Board of Commissioners, upon the advice of the President and CEO, approves all major policy and contractual decisions. The President and CEO is then charged with implementing these actions.
II. Opportunity for : Various Security Services
Opportunity Home San Antonio (Opportunity Home) and affiliates are seeking proposals from qualified, licensed, and bonded entities with demonstrated experience to conduct and provide various security guard services, to include but not limited to; fire watch, mobile patrol, and security guard posts, as deemed necessary by Opportunity Home.
III. Timeline:
DATE ISSUED May 29, 2026
NON-MANDATORY PRE-SUBMITTAL
MEETING
Non-Mandatory: Site visit
June 9, 2026 @ 10:00 A.M.
Central Office 818 S Flores St, San Antonio, TX 78204, LAST DATE FOR QUESTIONS June 10, 2026 @ 2:00 P.M.
PROPOSAL DUE DATE June 22, 2026 at 2:00 P.M.
ANTICIPATED APPROVAL BY THE BOARD August 2026
SUBMITTAL REQUIREMENTS
Responses must be completed and submitted through the following Bonfire E-Procurement system portal:
https://homesa.bonfirehub.com/portal/?tab=open Opportunities
Opportunity Home reserves the right to modify this schedule at their discretion. Notification of changes in connection with this solicitation will be made available to all interested parties via an emailed Addendum.
IV. Objectives and Minimum Requirements:
A. Opportunity Home San Antonio (Opportunity Home) and its affiliated entities are seeking a contractor company who can provide comprehensive security including personnel such as SAFFE officers and peace officers for a varied degree and level of services.
B. Opportunity Home desires to obtain a full service security contractor who can provide a sustainable and safe environment throughout all Opportunity Home and Affordable Housing Communities.
C. The service will be provided on a scheduled and as-needed basis.
https://saha.bonfirehub.com/portal/?tab=openOpportunities
D. Minimum Qualifications: The Respondent company must have the following minimum
● Must comply with Texas Administrative Code (TAC), Title 37, Chapter 35, subchapters A through Q pertaining to the Private Security Bureau, Texas Department of Public Safety (DPS).
● Have a valid license issued by the Texas Private Security Bureau and be in good standing with the Texas Private Security Bureau. All security guard personnel must have current licenses and permits as mandated by local, state and federal requirements.
● Be engaged in the business of providing security guard service for a minimum of three years during the last three years prior to proposal submission. Recent start-up businesses do not meet the requirements of this solicitation. NOTE: A start-up business is defined as a new company that has no previous operational history or expertise in the relevant business and is not affiliated with a company that has that history or expertise. Two companies are affiliated if the companies have a common parent company or if one is the parent or subsidiary of the other.
● Have sufficient numbers and skilled security guard personnel to meet Opportunity Home San Antonio’s needs during the specified work hours and as required for situations involving emergencies and special events. The hours of coverage will be provided by Opportunity Home with advance notice. Company is responsible for ensuring there is continuous coverage at all times during the required time, and provide additional personnel to any events where deemed necessary by Opportunity Home due to an emerging situation or emergency.
● Must have the capability to furnish upon request TCOLE licensed and experienced Peace Officers. NOTE: Certified Jail Guards or Jail Guards with Peace Officer certification but no actual patrol experience do not qualify.
● Must have ability to meet all security guard qualifications specified in the Scope of Services (Attachment A) including the Contract Manager who must have a minimum of one year’s experience in managing security guard personnel and be knowledgeable in the contractual relationship that will result from this assignment.
NOTE: This position will not be physically assigned to this location to provide constant physical oversight of the security guards on-duty. They will primarily serve as the main point of contact for Opportunity Home project manager(s). Preference will be given to Respondents that have experience to provide SAFFE Officers that will help managers connect and engage with residents to work collectively in problem-solving strategies.
V. Evaluation: Each proposal submittal will be evaluated based upon the following information and criteria:
A. Initial Evaluation-Responsiveness: Each proposal received will first be evaluated for responsiveness (i.e., meeting the minimum requirements as stated in the RFP).
B. Evaluation-Responsibility: Opportunity Home shall select a minimum of a three-person panel, using the criteria established below, to evaluate each of the proposals submitted in response to this RFP to determine the Respondent’s level of responsibility.
Opportunity Home will consider capabilities or advantages that are clearly described in the proposal that may be confirmed by oral presentations, site visits, demonstrations, and references contacted by Opportunity Home. All proposals would be evaluated as to their overall value to Opportunity Home.
C. Restrictions: All persons having familial (including in-laws) and/or employment relationships (past or current) with principals and/or employees of a Respondent will be excluded from participation on Opportunity Home’s evaluation panel. Similarly, all persons having ownership interest in and/or contract with a Respondents will be excluded from participation on Opportunity Home’s evaluation panel.
D. Evaluation Criteria: The evaluation panel will use the following criteria to evaluate each proposal:
5 Excellent 4 Above Average 3 Average 2 Below Average 1 Poor
0 Non Responsive
No. Points
Weighted Average
CRITERION DESCRIPTION
1 0-5 25% Experience:
● Respondent demonstrates significant prior experience and qualifications, skill and expertise in the provision of comprehensive security guard services for existing single family homes, low-rise multi-story multifamily and high rise multifamily building properties..
● Proven record of experience in working for similar private and governmental entities, including housing authorities, Non Profits, and multifamily industries.
2 0-5 25% Key Personnel:
● Evidence of superior qualifications, experience, and competency of professional personnel who will be assigned to the contract by the Respondent including tenure with firm, length of time in the industry, and type of experience.
3 0-5 20% Capacity, Infrastructure, and Quality Control:
● Ability to meet all requirements specified in the Scope of Services
(Attachment A). Supervisory capacity to respond to situations as they arise. Ability to engage a variety and required number of personnel, such as police officers, commissioned or noncommissioned officers in a timely manner.
● Commitment to quality, and ability to establish an effective quality assurance program associated with the services that minimize errors and delay in performance.
4 0-5 20% Price proposal: Competitive fee structure offered which reflects fair and reasonable costs.
5 0-5 5% Strength of the Contractor’s Section Utilization 3 Plan
6 0-5 5% Strength of the Contractor’s S/W/MBE Utilization Plan
100% Total Points for Criteria
E. Competitive Range: Once a competitive range is established from the proposals submitted, Opportunity Home reserves the right to require Respondents within the competitive range to have an interview or make a presentation to the evaluation committee. Presentations and interviews, if requested, shall be a factor in the award recommendation.
End of Section A
Remainder of Page Left Intentionally Blank
Section B
Instructions to Respondents
I. Point of Contact: The point of contact for purposes of obtaining the Request for Proposal and submitting responses is:
POINT OF CONTACT
George Ayala, Director of Procurement Opportunity Home San Antonio 818 S. Flores San Antonio, TX 78204 Phone: (210) 477-6171 E-mail: george_ayala@homesa.org
TX TTY: 1-800-735-2989
The Request for Proposals can be obtained by calling 210-477-6059 or online at https://homesa.bonfirehub.com/portal/?tab=openOpportunities
All Addenda will be posted on Opportunity Home’s website www.homesa.org and https://homesa.bonfirehub.com/portal/?tab=openOpportunities. Any changes that are issued before the proposal submission deadline shall be binding upon all prospective Respondents.
II. Prohibitions: Communication Restrictions: All communication and correspondence pertaining to this RFP process or information to be submitted must be addressed in writing only to the Opportunity Home Procurement Department staff. Respondents must not inquire or communicate with any other Opportunity Home staff member or official (including members of the Board of Commissioners) prior to the award of this RFP. Failure to comply with this requirement may result in a proposal being rejected for cause. Should questions arise during the RFP process, an addendum will be issued to address all questions, ensuring that no Respondent has a competitive advantage over another.
Affirmation of Independent Verification for Award: Opportunity Home is obligated to independently verify all information, data, or statistics that become known or are provided to Opportunity Home during the solicitation process to ensure its accuracy and reliability for all prospective Bidders.
III. Non-Mandatory Pre-Proposal Conference: A pre-proposal conference will be held at
Opportunity Home Central Office, located at 818 South Flores, San Antonio, Texas 78204 as indicated herein. The purpose of this conference is to assist Respondents in understanding the RFP documents and required submittal documents. At this conference, Opportunity Home will conduct an overview of the RFP documents, including attachments. Any questions must be submitted in writing (e-mail is acceptable) to the contact person listed herein and will be answered in an addendum.
mailto:shayne_everett-endres@saha.org http://www.saha.org
IV. Opportunity Home’s Reservation of Rights:
A. Opportunity Home reserves the right, without liability, to:
1. Reject any or all proposals, to waive any informality in the RFP process, or to terminate the RFP process at any time, if deemed by Opportunity Home to be in its best interests.
2. Not to award a contract pursuant to this RFP
3. Terminate a contract awarded pursuant to this RFP, at any time for its convenience upon 30 days written notice to the successful Respondent.
4. Determine the days, hours and locations in which the services are performed in this
RFP.
5. Retain all proposals submitted and not permit withdrawal for a period of 90 days subsequent to the deadline for receiving proposals without the written consent from Opportunity Home.
6. Negotiate the fees proposed by all Respondents. If such negotiations are not, in the opinion of Opportunity Home successfully concluded within a reasonable timeframe as determined by Opportunity Home, Opportunity Home shall retain the right to end such negotiations.
7. Reject and not consider any proposal that does not meet the requirements of this RFP, including but not necessarily limited to rejection of incomplete proposals and/or proposals offering alternate or non-requested services and from Respondents deemed non- responsive and non-responsible.
8. Prohibit any further participation by a Respondent or reject any proposal submitted that does not conform to any of the requirements detailed herein. Each prospective Respondent further agrees that he/she will inform Opportunity Home in writing within five (5) days of the discovery of any item that is issued thereafter by Opportunity Home that he/she feels needs to be addressed. Failure to abide by this timeframe shall relieve Opportunity Home, but not the prospective Respondents, of any responsibility pertaining to such issue.
9. Award, to revise, change, alter or amend any of the instructions, terms, conditions, and/or specifications identified within the RFP documents issued, within any attachment or drawing, or within any addenda issued.
10.To advertise for new proposals or to proceed to do the work otherwise if proposals are rejected.
11.Cancel the award of any proposal(s) at any time before the execution of the contract documents by all parties.
12.Reduce or increase estimated or actual quantities in whatever amount necessary if funding is not available, legal restrictions are placed upon the expenditure of monies for this category of service or supplies, or Opportunity Home’s requirements in good faith change after award of the contract.
13.Make an award to more than one Respondents based on ratings or to make an award with or without negotiations or Best and Final Offers (BAFO)
14.Establish a competitive range for responses based on the initial scores and to require presentations by the Respondents within the competitive range.
15.Require additional information from all Respondents to determine level of responsibility. Such information shall be submitted in the form and time frame required by Opportunity Home.
16.Amend the terms of the contract any time prior to contract execution.
17.Contact any individuals, entities, or organizations that have had a business relationship with the Respondents regardless of their inclusion in the reference section of the proposal submittal.
V. Timely Submissions: Late submissions will not be accepted. Proposals received prior to the submittal deadline shall be securely kept, unopened, by Opportunity Home. No proposal received after the designated deadline shall be considered. Respondents are cautioned that any proposal submittal that is time-stamped as being received by Opportunity Home after the exact time set as the deadline for the receiving of proposals shall not be considered.
Any such proposal inadvertently opened shall be ruled to be invalid. No responsibility will attach to Opportunity Home or any official or employee thereof, for the pre-opening of, or the failure to open a proposal not properly addressed and identified.
VI. Pre-Qualification: Respondents will not be required to pre-qualify to submit a proposal.
However, all Respondents will be required to submit adequate information showing that the Respondents is qualified to perform the required work
VII. Review of RFP Forms, Documents, Specifications and Drawings: It shall be each
Respondent’s responsibility to examine carefully and, as may be required, properly complete all documents issued pursuant to this RFP. Unless otherwise instructed, specifications and drawings (if provided) do not purport to show all of the exact details of the work. They are intended to illustrate the character and extent of the performance desired under the proposed contract and may be supplemented or revised from time to time.
VIII.Responses: Must be completed and submitted through the following Bonfire E-Procurement system portal: https://homesa.bonfirehub.com/portal/?tab=openOpportunities
IX. Withdrawal of Proposals: A request for withdrawal of a proposal due to a purported error must be filed in writing by the Respondents within 48 hours after the proposal deadline.
The request shall contain a full explanation of the purported error. The foregoing shall not be construed to violate the common law right of withdrawal for material error as defined in State statute. Opportunity Home retains the right to accept or reject any and all bids to the extent permitted by law. Negligence on the part of the Respondents in preparing his/her proposal confers no right of withdrawal or modification of the proposal after such proposal has been received and opened.
https://homesa.bonfirehub.com/portal/?tab=openOpportunities
X. Mistake in Proposal Submitted: After a proposal has been opened it may not be changed for the purpose of correcting an error in the pricing. This does not affect the common law right of the Respondent to withdraw a bid due to a material mistake in the bid.
A. Irregular Proposal Submittal: A proposal shall be considered irregular for any one of the following reasons, any one or more of which may, at Opportunity Home's discretion, be reason for rejection:
1. If the forms furnished by Opportunity Home are not used or are altered or if the proposed costs are not submitted as required and where provided.
2. If all requested completed attachments do not accompany the proposal submittal.
3. If there are unauthorized additions, conditional or alternate proposals, or irregularities of any kind which may tend to make the proposal incomplete, indefinite or ambiguous as to its meaning or give the Respondents submitting the same a competitive advantage over other Respondents.
4. If the Respondent adds any provisions reserving the right to accept or reject any award or to enter into a contract pursuant to an award.
XI. Disqualification of Respondents: Any one or more of the following shall be considered as sufficient for the disqualification of a prospective Respondents and the rejection of his/her proposal:
a. Evidence of collusion among prospective Respondents. Participants in such collusion will receive no recognition as Respondents or Respondents for any future work with Opportunity Home until such participant shall have been reinstated as a qualified bidder or Respondent. The names of all participants in such collusion shall be reported to HUD and any other inquiring governmental agency.
b. More than one proposal for the same work from an individual, firm, or corporation under the same or different name(s).
c. Lack of competency, lack of experience and/or lack of adequate resources.
d. Unsatisfactory performance record as shown by past work for Opportunity Home or with any other local, state or federal agency, judged from the standpoint of workmanship and progress.
e. Incomplete work, which in the judgment of Opportunity Home, might hinder or prevent prompt completion of additional work, if awarded.
f. Failure to pay or satisfactorily settle all bills due on former contracts still outstanding at the time of award.
g. Failure to demonstrate minimum qualification requirements of Opportunity Home.
h. Failure to list, if required, all team members, subcontractors (if subcontractors are allowed by Opportunity Home) who will be engaged by the successful Respondent(s) to participate in the Project.
i. Failure of the successful Respondents to be properly licensed by the City, County and/or the State of Texas and/or to be insured by a commercial general liability policy and/or worker's compensation policy and/or business automobile liability policy, if applicable.
j. Any reason to be determined in good faith, to be in the best interests of Opportunity Home.
XII. Questions/Inquiries: A Respondent may inquire or question any of the proposal documents or any part of the information contained therein, by submitting, in writing to the contact person listed herein, at least eight (8) days prior to the proposal submission deadline, a complete and specific explanation as to what he/she is requiring clarification.
Opportunity Home reserves the right to issue a revision to the applicable RFP requirements in the form of an Addendum or may reject the Respondent’s request.
XIII.Substitutions: Respondents must propose a Project that meets the requirements of the RFP documents. All verbal communications or instructions provided by any Opportunity Home personnel shall only become official and binding when issued as an addendum by the Opportunity Home Procurement Department.
XIV.No Liability for Costs: Opportunity Home assumes no liability or responsibility for the costs incurred by the Respondents for any materials, efforts or expenses required in the preparation of proposals or in connection with presentations or demonstrations prior to the issuance of a Contract.
XV. Proposal Opening Results: Proposals are publicly opened and the results are generally a matter of public record. When Opportunity Home has concluded all evaluations, has chosen a final top-rated Respondent, has completed the award and is ready to issue such results, Opportunity Home shall notify the successful Respondents. All proposal documents submitted by the Respondents are generally a matter of public record unless such information is deemed to be proprietary.
XVI.Award: Submissions will be evaluated on the criteria stated in Section A of this RFP. After evaluation of the responses, the Contract will be awarded to the Respondents representing the “Best Value” to Opportunity Home after preferences for Section 3 business concerns are considered. The Selected Respondent will then enter into a development agreement with Opportunity Home. Opportunity Home reserves the right to issue a separate RFP for property management services.
A. Term and Type of Contract Award: Firm fixed contract with the option to extend for up to four additional one (1) year periods at the sole discretion of Opportunity Home.
XVII. Taxes. Opportunity Home, as a governmental entity, is exempt from Texas State Sales and Use Taxes and Federal Excise Taxes. A letter of Tax Exemption will be provided upon request.
XVIII. Insurance: If a Respondent receives an award and unless otherwise waived in the Contract, the Selected Respondent will be required to provide an original Certificate of Insurance confirming the minimum requirements found within Exhibit I to Opportunity Home within 10 days of contract signature.
XIX.Exceptions. Opportunity Home will consider any exception to the RFP that the Respondent wishes to include but the failure of Opportunity Home to include such exceptions does not give the successful Respondent the right to refuse to execute Opportunity Home’s contract form. It is the responsibility of each prospective Respondent to notify Opportunity Home, in writing, in its Proposal of any exceptions to the RFP terms. Opportunity Home will consider such clauses and determine whether or not to include in the Contract.
XX.RIGHT TO PROTEST:
A. Rights: Any prospective or actual Respondents or Contractor, who is allegedly aggrieved in connection with the solicitation of a proposal or award of a contract, shall have the right to protest. Such right only applies to deviations from laws, rules, regulations, or procedures. Disagreements with the evaluators’ judgments as to the number of points scored are not reasons for an appeal. An alleged aggrieved protestant claiming this right is hereby informed that these regulations do not provide for administrative appeal as a matter of right for that alleged aggrieved protestant.
1. Definition: An alleged aggrieved “protestant” is a prospective Respondents or Respondents who feels that he/she has been treated inequitably by Opportunity Home and wishes Opportunity Home to correct the alleged inequitable condition or situation.
2. Eligibility: To be eligible to file a protest with Opportunity Home pertaining to an RFP or contract, the alleged aggrieved protestant must have been involved in the RFP process in some manner as a prospective Respondents (i.e. recipient of the RFP documents) when the alleged situation occurred.
Opportunity Home has no obligation to consider a protest filed by any party that does not meet these criteria.
3. Procedure: Any actual or prospective Contractor may protest the solicitation or award of a contract for material violation of Opportunity Home’s procurement policy. Any protest against an Opportunity Home solicitation must be received before the due date for receipt of Proposals or proposals and any protest against the award of a contract must be received within ten calendar days after contract award or the protest will not be considered.
All protests must be in writing and submitted to the Director of Procurement for a written decision. The Director of Procurement shall make a recommendation to the Contracting Officer who shall issue a written decision and findings to the Contractor within 30 days from receipt of the written protest. This decision is then appealable to the Board of Commissioners within 30 days of receipt of the written decision. Appeals which are not timely filed will not be considered and the decision becomes final. All appeals shall be marked and sent to the address as listed in the following example:
APPEAL OF RFP NO. (insert exact number of RFP here)
Opportunity Home San Antonio Attn: Procurement Department
818 South Flores Street San Antonio, TX 78204
Section C
Information To Be Submitted
The response to this RFP shall be submitted in the manner described in this Section. Each category must be separated by index dividers and the index divider must extend so that each tab can be located without opening the proposal and labeled with the corresponding tab reference noted below. Failure to submit the proposal in the manner specified may result in a premature opening of, post-opening of, or failure to open and consider that proposal and may be cause for elimination of that Respondent from consideration for award.
C.1 Profile of Firm and Company Biography:
Respondents will be required to complete and return these forms as indicated and place them under this tab.
C.2 Evaluation Factors:
The Respondent must submit under this tab a response that addresses each of the following evaluation factors.
■ Experience: Respondent shall give a brief description of their company, including a brief history, corporate structure and organization, number of years in business. Respondent shall provide a detailed narrative describing the company’s credentials to deliver the required services including the company’s license information, and number of years in business and/or service experience. Include awards or honors earned from industry organizations and publications. Respondent shall state the extent to which it has worked with other governmental entities, including housing authorities, Non Profits, and multifamily industry.
■ Key Personnel: The Respondent must submit under this tab the resumes and a concise and detailed description of the experience, past performance, managerial expertise, level of training and required state and federal licenses and certification for each of its key personnel that it proposes to assign to perform Services under the Agreement. Respondent shall include evidence of each person’s commitment to excellence in professionalism and quality as evidenced by any awards that the person may have received in this capacity. Prior complaints and performance issues are subject to review. Discuss the screening process for hiring employees. Also discuss the qualifications required for each employee when hired.
■ Capacity, Infrastructure, and Quality Control: Respondent shall submit all information responding to the Minimum Qualifications and provide assurance that it can meet all requirements found in the Attachment A Scope of Services in an efficient and quality manner. Respondent shall submit a written explanation of its electronic daily reporting system and a copy of any reports utilized during service (daily log/incident reports, etc.) and discuss the management, reporting, and daily work tasks for employees. Respondent shall submit any additional documentation or information evidencing the strength of the Respondent and its ability to complete assigned tasks.
Describe the tracking/checkpoint systems offered to Opportunity Home for guards while on duty. Submit the infrastructure that has an SOP for Patrol and Specialized Assets (Narcotics, Threat Assessments and SAFFE Officer Program).
■ Price Proposal: The Proposal (Attachment F) shall include the Respondent’s fully burdened rates/pricing to perform all Services. The fully burdened rates include, without limitation, all of Respondent’s costs including all labor, travel, fuel, equipment, and supplies required to provide security services. The pricing shall include all overhead, and profit for the complete performance of Services.
■ Respondent shall list all hourly rates to be charged for daily rates and after hour events. All pricing as quoted will remain firm for the term of any contract that may be awarded as a result of this RFP unless specifically noted in the pricing proposal.
C.3 Client References:
Respondent shall identify three former or current clients, other than Opportunity Home, for whom the Respondent has performed similar or like services to those being proposed herein. The list shall, at a minimum, include for each reference the client’s name, telephone number and address, description of services provided to the client, and date of services.
C.4 Section 3 Business Preference and Good Faith Effort Compliance Plan:
■ Any Respondent claiming a Section 3 Business Preference, shall under this tab include the fully completed and executed Section 3 applicant certification form for low-income employees for whom Respondent is seeking the preference, verification of total number of full-time employees, names and addresses of low-income residents who are Respondents employees.
■ Respondents are required to complete and submit the SECTION 3 PROGRAM GOOD FAITH EFFORT COMPLIANCE PLAN outlining their efforts to employ qualified Section 3 businesses or persons. Th. Opportunity Home will provide a listing of qualified Section 3 Businesses upon request. See C6 above for potential areas to subcontract.
■ FAILURE TO PROVIDE THE SECTION 3 PROGRAM GOOD FAITH EFFORT
COMPLIANCE PLAN MAY CAUSE THE RESPONSE TO BE DISQUALIFIED AS
NON-RESPONSIVE.
C.5 Conflict of Interest Questionnaire and Form 1295:
These Forms are attached hereto as Attachment D to this RFP document must be fully completed, except as noted, executed where provided thereon, and submitted under this tab as a part of the proposal submittal. The successful Respondent shall be required to submit a Form 1295 to the Texas Ethics Commission in compliance with Government Code 2252.908 and a copy of the submission along with the Certification prior to execution of the contract with Opportunity Home.
C.6 Small and Local Businesses: The Bidder is required to include a plan identifying the Bidder’s good faith efforts to assist Opportunity Home in its responsibility to foster the development of small and local businesses. These efforts shall be conducted in a manner that is in accordance with Executive Order 14398. All subcontracting opportunities shall be outlined in this plan and any subcontractors listed on the Subcontractor’s form provided in Attachment C. FAILURE TO PROVIDE
A SMALL AND LOCAL BUSINESS UTILIZATION STATEMENT MAY CAUSE THE SUBMITTAL TO
BE DISQUALIFIED AS NON-RESPONSIVE.
C.7 Proposal Checklist and Certification:
Respondent shall certify that the Proposal documents are complete and included in the response and to the Certification contained in Attachment E.
C.8 Form of Proposal:
■ Respondent shall certify that the Proposal document and pricing are complete and included in the response contained in Attachment F.
C.9 Subcontractors:
■ Respondent shall provide a Profile of Firm form or each subcontractor to be utilized under this contract.
Section D
Terms and Conditions
These Terms and Conditions shall be considered minimum required terms of any Contract between the Successful Respondent (“Contractor”) and Opportunity Home. The Contractor must also be familiar with federal guidelines issued by HUD, if applicable, (see attached HUD forms ). These guidelines, together with any supplemental general conditions issued by HUD, outline requirements for the conduct of work and administrative requirements. The guidelines include, but are not limited to, Termination for Convenience, Default, Clean Air and Water standards, and compliance with Davis-Bacon wage rates. Any exceptions to the requirements of these terms shall be noted in the proposal. Opportunity Home shall have no obligation to accept any exceptions and may reject any proposal noting exceptions to its contract requirements.
I. GENERAL RESPONSIBILITIES:
A. Specifications. The Contractor shall provide the Project in accordance with the Attachment A Scope of Services.
B. Regulatory/Licensing. Contractor shall comply with all applicable federal, state and local laws, rules, regulations, ordinances and codes and obtain any licenses or permits required to provide the services. Obtaining licenses and permits shall be the sole responsibility of the Contractor, permit process may involve the Historic and Design Review Commission (HDRC).
C. Timesheets.Contractor shall keep accurate timesheets for all employees assigned to perform any project, task, or assignment in the Project.
D. Unacceptable Employees: If any employee of the Contractor is deemed unacceptable by Opportunity Home, Contractor shall immediately replace such personnel with a substitute acceptable to Opportunity Home.
E. Uniforms/Badges: Contractor shall provide uniforms and/or ID badges for all employees working on Opportunity Home’s properties. No employee will be allowed on Opportunity Home’s properties out of uniform and/or without an ID badge.
F. Criminal history/Drug testing. Contractor shall perform criminal history checks and drug screening tests on all employees performing work and if requested provide summaries of the results to Opportunity Home. Prospective employees whose criminal history checks discloses a misdemeanor or felony conviction involving crimes of moral turpitude or harm to persons or property shall not be used to perform work under this RFP or any resulting contract. Criminal history and drug screening checks will be completed at the sole expense of the Contractor.
G. Work on Opportunity Home Property: The Contractor shall take all necessary precautions to prevent the occurrence of any injury to persons or property during the progress of such work and shall immediately return said property to a condition equal to or better than the existing condition prior to the commencement of work at the site at no cost to Opportunity Home. There are parking spaces which shall not be occupied by the Contractor (reserved parking spaces in Lot 'A' ~ Sheridan St. entrance nearest to park) unless pre-approved by the Project Manager.
H. Wages. Contractor shall pay all salaries and expenses of, and all Federal, Social Security taxes, Federal and State Unemployment taxes, and any similar taxes relating to its employees used in the performance of the contract. The Contractor further agrees to comply with all Federal, State and local wage and hour laws and all licensing laws applicable to its employees or other personnel furnished under the agreement.
I. Independent Contractor: The Contractor shall be considered an independent Contractor. Nothing herein shall create any association, agency, partnership or joint venture between the parties hereto and neither shall have any authority to bind the other in any way.
II. SECTION 3 REQUIREMENTS. Contractor is required to prepare and submit monthly reports on Section 3. Contractor shall utilize Section 3 residents and businesses as defined in Attachment D to perform the requirements under the Project to the greatest extent feasible and shall document such efforts monthly. Contractors will be evaluated on their performance at achieving this goal and such evaluation shall be a factor in future awards.
III.SUBCONTRACTORS. Contractor may not use any subcontractors to accomplish any portion of the services described within the RFP documents or the contract without the prior written permission of the Opportunity Home. Also, any substitution of subcontractors must be approved in writing by Opportunity Home prior to their engagement. All requirements for the “Prime” Contractor shall also apply to any and all subcontractors. It is the Contractors’ responsibility to ensure the compliance by the subcontractors. Regardless of subcontracting, the Contractor remains liable to Opportunity Home for the performance under the contract.
The Contractor shall assure that its subcontractors comply with all applicable HUD regulations and Opportunity Home requirements including but not limited to Section 3 requirements, insurance, Davis Bacon wage requirements and reporting, permitting, code compliance, and licensure.
IV. Small and Local Businesses: The Bidder is required to include a plan identifying the Bidder’s good faith efforts to assist Opportunity Home in its responsibility to foster the development of small and local businesses. These efforts shall be conducted in a manner that is in accordance with Executive Order 14398. All subcontracting opportunities shall be outlined in this plan and any subcontractors listed on the Subcontractor’s form provided in Attachment C. FAILURE TO
PROVIDE A SMALL AND LOCAL BUSINESS UTILIZATION STATEMENT MAY CAUSE THE
SUBMITTAL TO BE DISQUALIFIED AS NON-RESPONSIVE.
IV. LIMITATION/INDEMNIFICATION/INSURANCE
A. Limitation of Liability: In no event shall Opportunity Home be liable to the successful
Respondents for any indirect, incidental, consequential or exemplary damages.
B. Indemnification. The Contractor shall indemnify and hold harmless Opportunity Home and its officers, agents, representatives, and employees from and against all claims, losses, damages, actions, causes of action and/or expenses resulting from, brought for, or on account of any bodily injury or death of an employee of the Contractor, its agent, or its subcontractor of any tier received or sustained by any persons or property growing out of, occurring, or attributable to any work performed under or related to this Agreement, to the extent resulting in whole or in part from the negligent acts or omissions of the Contractor, any subcontractor, or any employee, agent or representative of the Contractor or any subcontractor. Contractor ACKNOWLEDGES AND AGREES
THAT THIS INDEMNITY CONTROLS OVER ALL OTHER PROVISIONS IN THE
AGREEMENT, SURVIVES TERMINATION OF THIS AGREEMENT.
For clarification purposes, Contractor shall indemnify and hold harmless Opportunity Home, their agents, Contractors and employees from and against any and all property damage claims, losses, damages, costs and expenses relating to the performance of this Agreement, including any resulting loss of use, but only to the extent caused by the negligent acts or omissions of Contractor, its employees, sub-subcontractors, suppliers, manufacturers, or other persons or entities for whose acts Contractor may be liable.
C. Opportunity Home Actions. It is agreed by and between the parties hereto that in no event shall any official, officer, employee, or agent of Opportunity Home in any way be personally liable or responsible for any covenant or agreement herein contained whether expressed or implied, nor for any statement, representation or warranty made herein or in any connection with this agreement.
D. Insurance: The Contractor shall maintain in full force and effect during the entire contract term insurance in the form and in amounts found in Exhibit I.
V. LIQUIDATED DAMAGES: For each day that performance under the contract is delayed beyond the time specified for completion, the successful Respondents shall be liable for liquidated damages in the amount reflected in the contract. However, the timeframe for performance may be adjusted at Opportunity Home’s discretion in writing prior to default under the contract.
VI. WARRANTY.
A. General Warranty. All new items installed/provided under any contract must include a minimum two (2) year general warranty including labor and installation. Repairs under any contract must include a minimum sixty (60) day warranty on parts and a minimum of one (1) year labor warranty. This period will begin on the date of “FINAL” acceptance by Opportunity Home.
B. Precedence. The services provided under the contract shall conform to all information contained within the contract as well as applicable industry-published technical specifications, and the Specifications. If one specification contains more stringent requirements than the other, the more stringent requirements shall apply.
C. Implied Warranties. In addition to all other warranties, the warranty shall include the warranty for merchantability and the warranty of fitness for a particular purpose.
D. Contractor shall assign any warranties and guarantees to Opportunity Home and provide the Contractor’s Warranty for Labor and Installation to Opportunity Home along with all Manufacturers’ Warranty documents.
VII. INVOICING:
A. Invoices. Invoices must contain a complete description of the work or service that was performed, the contract price for each service, the purchase order number, contract number (if applicable), date of service, and address of service location or delivery address.
Contractor(s) must submit a separate invoice for each purchase order issued by Opportunity Home unless prior approval is obtained from Opportunity Home. To ensure prompt and timely payment of invoices, and unless utilizing a progress payment schedule, invoices shall be sent electronically to the following address:
Accounts_Payable@homesa.org
If the Contractor does not have the capability to send invoices electronically they may be mailed to:
Opportunity Home San Antonio Finance and Accounting
P.O. Box 830428 San Antonio, TX 78283-0428
B. Progress Payments. If applicable, Opportunity Home may make progress payments approximately every 30 days as the work proceeds if work meets owner’s standards, as approved by the Contracting Officer. Opportunity Home may, subject to written determination and approval of the Contracting Officer, make more frequent payments to Contractors which are qualified small businesses in accordance with HUD documents.
C. Direct Deposit. Upon the Award of Contract, Contractor shall complete a form for direct deposit to process all payments electronically to ensure prompt and efficient payment of all invoices.
D. Contractor shall invoice Opportunity Home within 60 days after the delivery of the goods or service. If a Contractor fails to invoice within 60 days Opportunity Home reserves the right to not pay the invoice.
VIII. Laws and Regulations mailto:Accounts_Payable@saha.org
A. General. Opportunity Home is a governmental entity as that term is defined in the procurement statutes. Opportunity Home and this RFP and all resulting contracts are subject to federal, state and local laws, rules, regulations and policies relating to procurement as applicable.
Contractor shall comply with all local, state and federal laws concerning safety (OSHA) and environmental control (EPA and Bexar County Pollution Regulations) and any other enacted ordinance, code, law or regulation. Contractor shall be responsible for all costs incurred for compliance with any such possible ordinance, code, law or regulation. No time extensions shall be granted or financial consideration given to the Contractor for time or monies lost due to violations of any such ordinance, code, law or regulations that may occur.
B. Specific. Contractors shall comply with all statutes, rules, regulations, executive orders affecting procurements by Housing Authorities including but not limited to:
● Executive Order 11246
● Executive Order 11063
● Copeland “Anti-Kickback” Act (18 USC 874)
● Davis Bacon and Related Acts (40 USC 276a-276a-7)
● Clean Air & Water Acts (42 USC 1857(h); 33 USC 1368)
● Contract Work Hours & Safety Standards Act (40 USC 327-330)
● Energy Policy & Conservation Act (PL 94-163, 89 STAT 871)
● Civil Rights Act of 1964, Title VI (PL 88-352)
● Civil Rights Act of 1968, Title VIII (PL 90-284 Fair Housing Act)
● Age Discrimination Act of 1975
● Anti-Drug Abuse Act of 1988 (42 USC 11901 et. Seq.)
● HUD Information Bulletin 909-
● Immigration Reform & Control Act of 1986
● Fair Labor Standards Act (29 USC 201, et. Seq.
C. Incorporation. Each provision of law and each clause, which is required by law to be inserted in this RFP or any contract, shall be deemed to have been inserted herein, and this RFP and any resulting contract shall be read and enforced as though such provision or clause had been physically inserted herein. If, through mistake or otherwise, any such provision is not inserted or is inserted incorrectly, this agreement shall forthwith be physically amended to make such insertion or correction upon the application of either party. The fore-mentioned statutes, regulations and executive orders are not intended as an indication that such statute, regulation or executive order is necessary applicable nor is an omission of such statute, regulation or executive order intended to indicate that it is not applicable.
IX. Termination.
A. Early Termination. In the event any resulting contract is prematurely terminated due to non-performance and/or withdrawal by the Contractor, Opportunity Home reserves the right to seek monetary restitution (to include but not limited to withholding of monies owed) from the Contractor to cover costs for interim services and/or cover the difference of a higher cost (difference between terminated Contractor’s rate and new company’s rate) beginning the date of Contractor’s termination through the contract expiration date.
The contract may be terminated under the following conditions:
a. Consent: By mutual consent of both parties, and b.Termination For Cause: As detailed within the attached HUD Forms. Opportunity Home may terminate any and all contracts for default at any time in whole or in part, if the Contractor fails to perform any of the provisions of any contract, so fails to pursue the work as to endanger performance in accordance with the terms of the RFP or any resulting contracts, and after receipt of written notice from Opportunity Home, fails to correct such failures within seven (7) days or such other period as Opportunity Home may authorize or require.
c. Failure to Fund. Opportunity Home may terminate any contract resulting from this RFP in whole or in part, if funding is reduced, or is not obtained and continued at levels sufficient to allow for the expenditure.
d.Termination for Convenience: In the sole discretion of the Contracting…
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