3c - Statmenet of Work.pdf

PR #: 61200PR260000065

STATEMENT OF WORK

LAST UPDATED: 12/16/2025 PAGE 1/3

STATEMENT OF WORK (SOW)

FOR

Broadband Fiber Internet Service

1.0 GENERAL

1.1 BACKGROUND

The U.S. Coast Guard (USCG) Training Center (TRACEN) in Petaluma, CA, operates a Wastewater Treatment Plant (WWTP) controlled by a Supervisory Control and Data Acquisition (SCADA) system. This system enables operators to remotely monitor and control wastewater processes. A critical function of the SCADA system is to alert on-call personnel of system anomalies outside of normal business hours via an automated telephone system.

Due to the age of the SCADA software and its incompatibility with frequent system updates, a non-standard broadband fiber internet connection is required to ensure reliable remote access. Immediate remote access is critical for addressing time-sensitive alarms and mitigating potentially catastrophic system failures.

1.2 SCOPE

The contractor must provide a dedicated, reliable, non-standard broadband fiber internet service to the WWTP control room (Room 55) located at USCG TRACEN

Petaluma, 599 Tomales Road, Petaluma, CA 94952.

1.3 OBJECTIVE

The contractor must provide a non-standard broadband fiber internet service that provides consistent and reliable remote access to the WWTP SCADA system.

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 TASK ONE. NON STANDARD BROADBAND FIBER INTERNET CONNECTION

The contractor must provide a reliable ans secure broadband fiber internet connection for operational needs within the SCADA environment, ensuring a minimum dedicated bandwidth of 300 Mbps.

3.0 CONTRACTOR PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this SOW at all times.

3.1 QUALIFIED PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor must ensure that all contract file:///C:/Users/RHope/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/SCOPE%20PARAGRAPHS.doc

LAST UPDATED: 12/16/2025 PAGE 2/3

support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor must provide e-mail notification to the Contracting Officer’s Representative (COR) prior to employee absence. Otherwise, the Contractor must provide a fully qualified replacement.

3.5 EMPLOYEE IDENTIFICATION

3.5.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name, clearance-level and badge expiration date. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.5.2 Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.6 EMPLOYEE CONDUCT

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees present a professional appearance at all times and that their conduct must not reflect discredit on the United States or the Department of Homeland Security. The Project Manager must ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.7 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer Representative), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer Representative will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this SOW.

4.2 PERIOD OF PERFORMANCE

LAST UPDATED: 12/16/2025 PAGE 3/3

The period of performance for this contract is a one-year base period with four one-year option periods as follows:

Base Period January 1, 2026 through September 30, 2026 Option Period One October 1, 2026 through September 30, 2027 Option Period Two October 1, 2027 through September 30, 2028 Option Period Three October 1, 2028 through September 30, 2029 Option Period Four October 1, 2029 through September 30, 2030

4.3 PLACE OF PERFORMANCE

The primary place of performance will be the Waste Water Treatment Plant located at U.S.

Coast Guard (USCG) Training Center (TRACEN) Petaluma located at 599 Tomales Road, Petaluma, CA 94952-4154.

4.4 HOURS OF OPERATION

Contractor employees must generally perform all work between the hours of 0700 through 1600 PST, Monday through Friday (except Federal holidays). However, there may be occasions when contractor employees must be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.5 TRAVEL

Contractor travel must not be required for this requirement.

4.11 GENERAL REPORT REQUIREMENTS

The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will not furnish any resources to the Contractor in support of this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 2.0 and SOW 5.0.