3c_Statement of Work.pdf

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Firearms Training Simulator Maintenance (USCG SMTC)
Solicitation number
62200PR260025403a
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This is a Statement of Work (SOW) for maintenance and repair services of Inveris 100 mil Firearms Training Simulator equipment used by the Special Missions Training Center (SMTC) at the United States Coast Guard, Camp Lejeune, North Carolina.

The contractor must provide depot-level maintenance and repair services for specified simulator weapons and accessories, including Glock 17, Glock 19, Drop-In Lower Receivers (DILR), M4, M2, MK19, M240G weapon systems, and 29 M4/Glock magazines. The service scope encompasses receiving unserviceable equipment, diagnosing issues, completing repairs within 30 days, and returning repaired equipment to SMTC at no cost to the government. The contractor bears all shipping costs for both inbound damaged equipment and outbound repaired items. Four primary tasks are defined: identification of unserviceable weapons by the Government Representative, coordination of shipping logistics, repair execution with a 30-day completion standard, and return shipment of repaired weapons. The contract period runs from September 24, 2026, through September 23, 2027 (base period), with four optional one-year renewal periods. The primary place of performance is the contractor's facility with frequent visits to Camp Lejeune. Work hours are generally 7:30 a.m. to 3:30 p.m. EST, Monday through Friday, excluding federal holidays. The contractor must provide qualified personnel, maintain continuity of support, ensure contractor employees wear proper identification badges, and comply with all DHS regulations, policies, and security requirements. No classified information access is required.

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PR #: 62200PR260025403

STATEMENT OF WORK

LAST UPDATED: 05/20/2026 PAGE 1/4

STATEMENT OF WORK (SOW)

FOR

SMTC Firearms Training Simulator Maintenance Service

1.0 GENERAL

1.1 BACKGROUND

Existing Inveris 100 mil Firearms Training Simulator is utilized to train 70% of all students for small arms pre-marksmanship, marksmanship remediation, and judgement-based engagement training. Due to the frequent utilization of the firearms simulator, weapon systems such as the MK-19, M2, M240G, M4, Drop-In Lowers (DILR), Glock 17, Glock 19, M4/DILR/Glock 17/19 Magazines, air hoses, and air hose connectors become damaged and need repair or replacement. Original knowledge of the equipment, depot level repair with immediate access to simulator parts and periodic maintenance is needed to keep equipment 100% mission capable.

1.2 SCOPE

This statement of work (SOW) sets forth the requirements for the Special Missons Training Center (SMTC) Inveris 100 mil simulated weapons maintenance and repair.

2.0 SPECIFIC REQUIREMENTS

The requirement is to procure firearm simulator specific equipment extended warranty service in the form of simulator weapons maintenance and repair, and simulator system maintenance.

This will be accomplished by shipping non-functioning equipment to contractor’s facility for evaluation and repair. Warranty will include the expense of shipping damaged equipment to contractor’s site and repaired equipment back to SMTC. On-Site system grooms and operator training support will be exercised as required via an established option on the contract.

List of SMTC equipment by serial number requiring extended warranty service in support of depot level maintenance and repair.

Glock 17 Glock 19 DILR M4 M2 MK19 240

AGAB288 BRWP259 1780 OD267682 1213560 1246 C04207

ABPC386 BRWP256 1783 OD267706 1282391 1250 FN140084

AGAB114 AFYB226 1779 OD267677 603091 1251 C02949

ABPC819 AFYB140 1782 OD267680 801201 1253 FN141433

BSVN290 AFYB136 1784 OD267676 A0003 1254 FN68282

AFYB138 1778 OD267684 1857148 1258 FN84410

AFDM368 1785 OD267678 801184 1275 FN95452

BRWP261 1786 OD267713 819767 1252 RA1186

BRWP260 1781 OD267641 859111 571 NG0134

AFYB221 1800 OD267711 NG0163

AFYB229 OD267703 NG0191

AFYB137 OD267681 NG0130

C02396

FN95500

file:///C:/Users/PMDavis/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/SCOPE%20PARAGRAPHS.doc

LAST UPDATED: 05/20/2026 PAGE 2/4

R0118

TOTAL:17 TOTAL:22

TOTAL: 18

TOTAL:15

M4/Glock Mags

Mags x 29

2.1 TASK ONE: IDENTIFY UNSERVICABLE WEAPONS

2.1.1 The Government Representative (GR) will Identify unserviceable weapons through routine inspections of weapon systems, or from instructor feedback. Once Identified the GR will fill out the Return Merchandise Authorization form (RMA) to submit to InVeris for confirmation that weapon is under warranty.

2.2 TASK TWO: COORDINATE SHIPPING

2.2.1 Once the contractor has confirmed that unserviceable weapon is covered under warranty, contractor will provide a shipping label via email to GR to be attached to the shipping container.

Contractor will coordinate shipping through their desired shipping company at their expense.

2.3 TASK THREE: REPAIR UNSERVICABLE WEAPONS

2.3.1 Upon receiving unserviceable weapon system to the contractor’s facility, the contractor will have 30 days to repair the weapon system. If there is a delay, the contractor is to contact the simulations manager to inform them of the delay and approximate time to expect the weapon.

2.4 TASK FOUR: SHIP REPAIRED WEAPONS BACK TO SMTC

2.4.1 After completing the service on the weapon system the contractor is to box the weapon in a shipping container and ship the weapon back to the SMTC at no cost to the government.

3.0 CONTRACTOR PERSONNEL

It is the responsibility of the contractor to propose qualified contractor personnel to perform all requirements specified in the SOW.

3.2 CONTINUITY OF SUPPORT

The Contractor must ensure that the contractually required level of support for this requirement is maintained at all times.

3.5 EMPLOYEE IDENTIFICATION

3.5.1 Contractor employees visiting Government facilities must wear an identification badge that, at a minimum, displays the Contractor name, the employee’s photo, name. Visiting Contractor employees must comply with all Government escort rules and requirements. All Contractor employees must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

LAST UPDATED: 05/20/2026 PAGE 3/4

3.5.2 Contractor employees working on-site at Government facilities must wear a Government issued identification badge. All Contractor employees must identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.) and display the Government issued badge in plain view above the waist at all times.

3.6 EMPLOYEE CONDUCT

Contractor’s employees must comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor must ensure Contractor employees present a professional appearance at all times and that their conduct must not reflect discredit on the United States or the Department of Homeland Security. The Project Manager must ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.7 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this SOW.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period with four one-year option periods as follows:

Base Period Sep 24, 2026 through Sep 23, 2027 Option Period One Sep 24, 2027 through Sep 23, 2028 Option Period Two Sep 24, 2028 through Sep 23, 2029

4.3 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities with frequent visits to the United States Coast Guard at BLDG BB6, Camp Lejeune, NC, 28547.

4.4 HOURS OF OPERATION

Contractor employees must generally perform all work between the hours of 7:30am and 3:30pm EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees must be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this SOW.

4.5 GENERAL REPORT REQUIREMENTS

The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations

LAST UPDATED: 05/20/2026 PAGE 4/4

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide all necessary information, data and documents to the Contractor for work required under this contract.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor must furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in SOW 2.0 and SOW 5.0.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The unit Technical Representative will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the Technical Representative will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The Technical Representative will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the Technical Representative of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The Technical Representative will have five business days to review deliverables and make comments. The Contractor must have five business days to make corrections and redeliver.

7.3 All other review times and schedules for deliverables must be agreed upon by the parties based on the final approved Project Plan. The Contractor must be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Contractor must work with personnel reviewing the deliverables to assure that the established schedule is maintained.

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