36C78626Q50045 - Quarterly Floor Cleaning - Willamette National Cemetery.pdf

Document Number: 36C78626Q50045 PROCESSED Page 1 of 43

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

F360407-26-2000023

PAGE 1 OF

5. SOLICITATION NUMBER

36C78626Q50045

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

02/17/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Stacey Lewallen

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

03/05/2026 10:00

CODE 36C786

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

5105 RUSSELL RD

QUANTICO, VA 22134

9. ISSUED BY UNRESTRICTED OR X SET ASIDE: 100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

X SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS: 561720

SIZE STANDARD: $22M

10. THE ACQUISITION IS

SEE

SCHEDULE

X

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

X RFQ IFB RFP

14. METHOD OF SOLICITATION

360407CODE15. DELIVER TO

WILLIAMETTE NATIONAL CEMETERY (907)

DEPT OF VETERANS AFFAIRS (907)

WILLIAMETTE NATIONAL CEMETERY

11800 SE MT SCOTT BLVD

PORTLAND, OR 97086

CODE 36C78616. ADMINISTERED BY

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

5105 RUSSELL RD

QUANTICO, VA 22134

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

NCA-VACOCODE18a. PAYMENT WILL BE MADE BY

TUNGSTEN

http://www.tungsten-network.com/customer-campaigns/ veterans-affairs/

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

This is a new requirement for quarterly floor cleaning at the Willamette

National Cemetery. This will be a firm-fixed price contract with a base year and two option years. See Performance Work Statement for details. SEE

INSTRUCTIONS TO OFFERORS

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE X ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Stacey Lewallen

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 36C78626Q50045 PROCESSED Page 2 of 43

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 36C78626Q50045 PROCESSED Page 3 of 43

Table of Contents

Section Description Page Number

1 Continuation Sheet 1 Performance Work Statement - Quarterly Floor Cleaning - Willamette National Cemetery.docx 2 Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Jan 2025) 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015) 52.219-6 Notice of Total Small Business Set-Aside (Nov 2020) 52.219-14 Limitations on Subcontracting (Oct 2022) 52.222-3 Convict Labor (June 2003) 52.222-19 Child Labor-Cooperation with Authorities and Remedies (Jan 2025) 52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020) 52.222-41 Service Contract Labor Standards (Aug 2018) 52.222-50 Combating Trafficking in Persons (Oct 2025) 52.222-62 Paid Sick Leave Under Executive Order 13706 (Jan 2022) 52.226-8 Encouraging Contractor Policies To Ban Text Messaging While Driving (May 2024) 52.232-33 Payment by Electronic Funds Transfer-System for Award Management (Oct 2018) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-3 Protest after Award (Aug 1996) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004) 52.244-6 Subcontracts for Commercial Products and Commercial Services (Oct 2025) 52.217-8 Option to Extend Services (Nov 1999) 52.223-5 Pollution Prevention and Right-to-Know Information (May 2024) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.237-2 Protection of Government Buildings, Equipment, and Vegetation (Apr 1984)

852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (MAY

2020)

852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-DISABLED

VETERAN-OWNED SMALL BUSINESSES (NOV 2022)

852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF

COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

852.222-71 (DEV) COMPLIANCE WITH EXECUTIVE ORDER 13899 (APR 2025) (DEVIATION

APR 2025)

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

852.237-75 KEY PERSONNEL (OCT 2019)

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

52.217-9 Option to Extend the Term of the Contract (Mar 2000)

3 Instructions to Offerors_Evaluations.docx 3 PAST PERFORMANCE QUESTIONNAIRE.docx 3 Wage Determination 2015-5563.pdf 4 Solicitation Provisions

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.217-3 Evaluation Exclusive of Options (Apr 1984)

852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (OCT 2020)

52.204-7 System for Award Management (Nov 2024) 52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements--Representation (Jan 2017) 52.216-1 Type of Contract (Apr 1984)

852.252-70 SOLICITATION PROVISIONS OR CLAUSES INCORPORATED BY REFERENCE

(JAN 2008)

Document Number: 36C78626Q50045 PROCESSED Page 4 of 43

52.212-2 Evaluation-Commercial Products and Commercial Services (Nov 2021)

Document Number: 36C78626Q50045 PROCESSED Page 5 of 43

Section 1 - Continuation Sheet

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

4.000000 JB

Description: Carpet and hard floor cleaning of Administrative Office (Bldg 1001), and Field Employee Breakroom/Offices (Bldg 3005) IAW Scope of Work

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F360407-26-2000023 - 0001

Pricing Options: Base 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

4.000000 JB

Description: Carpet and hard floor cleaning of Administrative Office (Bldg 1001), and Field Employee Breakroom/Offices (Bldg 3005) IAW Scope of Work

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F360407-26-2000023 - 10001

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20001 See Description Below

PSC: S201

CUSTODIAL JANITORIAL

SERVICES

4.000000 JB

Description: Carpet and hard floor cleaning of Administrative Office (Bldg 1001), and Field Employee Breakroom/Offices (Bldg 3005) IAW Scope of Work

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F360407-26-2000023 - 20001

Pricing Options: 0001

Document Number: 36C78626Q50045 PROCESSED Page 6 of 43

PERFORMANCE WORK STATEMENT

(PWS)

FLOOR CLEANING

WILLAMETTE NATIONAL

CEMETERY

PART 1

GENERAL REQUIREMENTS

1. GENERAL: This is a non-personnel services contract to provide. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the

Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Floor

Cleaning as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall meet the standards in this contract.

1.2 BACKGROUND: Willamette National Cemetery is a shrine dedicated to honoring the service and sacrifice of our Nation’s Veterans. To preserve a dignified and professional environment for visitors, employees, and ceremonial events, the cemetery requires professional carpet cleaning and tile floor buffing services. These services contribute to maintaining a clean, safe, and respectful atmosphere that reflects the standards of the

National Cemetery Administration.

1.3 OBJECTIVES: The objective of this Performance Work Statement (PWS) is to ensure the professional cleaning and maintenance of flooring at Willamette National

Cemetery. The contractor shall provide all labor, materials, supplies and equipment necessary to:

Document Number: 36C78626Q50045 PROCESSED Page 7 of 43

1.3.1 Enhance Appearance and Professionalism

1.3.2 Preserve Flooring Condition

1.3.3 Promote Health and Sanitation

1.3.4 Ensure Consistency and Reliability

1.3.5 Compliance with Standards

1.4 SCOPE: The contractor shall provide all labor, equipment, materials, supplies and supervision necessary to perform quarterly carpet cleaning and quarterly buffing and cleaning of tile flooring in designated buildings and facilities located with Willamette

National Cemetery. Services shall ensure surfaces are free of dirt, stains, odors, and buildup, while extending the longevity of carpet and tile flooring

1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base

Year of 12 months and two (2) 12-month option years. The Period of Performance reads as follows:

Base Year

Option Year I

Option Year II

1.6 GENERAL INFORMATION

1.6.1 QUALITY CONTROL The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how he assures himself that his work complies with the requirement of the contract. The comprehensive written QCP shall be submitted within 10 days after contract award to the CO and COR. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 QUALITY ASSURANCE: The government shall evaluate the

contractor’s performance under this contract in accordance with the Quality

Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5. The contracting officer, Document Number: 36C78626Q50045 PROCESSED Page 8 of 43

Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.3 RECOGNIZED HOLIDAYS: Work shall not be performed on the following holidays

New Year’s Day Labor Day

Martin Luther King Jr’s Birthday Columbus Day

President’s Day Veterans Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Independence Day

1.6.4 HOURS OF OPERATION: The contractor is responsible for conducting business, between the hours of 8:00AM-4:30PM on Saturday except

Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Work is to be performed in February, May, August, and November.

1.6.5 For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the

Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 PLACE OF PERFORMANCE: The work to be performed under this contract will be performed at:

Willamette National Cemetery

11800 SE Mt. Scott Blvd

Portland, OR 97086-6937

1.6.7 TYPE OF CONTRACT: The government will award a definitive firm fixed price contract.

1.6.8 PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use at Willamette National Cemetery. At the close of each

Document Number: 36C78626Q50045 PROCESSED Page 9 of 43 work period, government facilities, equipment, and materials shall be secured.

1.6.8.1 KEY CONTROL: The Contractor shall establish and

implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the

Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the

Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the

Contracting Officer.

1.6.8.2 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the

Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.8.3 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8.4 Key Card will be issued by the COR the week prior to the service being performed. Contractor will need to have an employee come to the cemetery to pick up the key card. The key card is to be dropped off in the secure drop box on COR’s desk after service is complete.

1.6.9 SPECIAL QUALIFICATIONS: Contract shall have the following minimum qualifications, which are required to perform floor cleaning services in accordance with this Performance Work Statement:

Document Number: 36C78626Q50045 PROCESSED Page 10 of 43

1.6.9.1 Industry Certifications:

Certified by the Institute of Inspection, Cleaning and

Restoration Certification (IICRC) or equivalent for carpet cleaning and hard floor care

OSHA 10/30 Safety Training Certification for all staff

1.6.9.2 Experience Requirements;

Minimum 3 years of verifiable experience in large-scale commercial or government facilities, preferably high-visibility or sensitive environments e.g. medical facilities, cemeteries, or memorials.

Demonstrated expertise in carpet extraction methods, floor buffing and tile care without causing surface damage.

1.6.9.3 Equipment and Materials Knowledge:

Familiarity with the latest commercial-grade carpet extractors, floor buffers, and environmentally safe cleaning solutions.

Ability to identify flooring types and apply manufacturer-recommended cleaning methods to preserve warranties.

1.6.9.4 Environmental and Green Cleaning Standards

Use of Green Seal or EPA Safer Choice certified cleaning products to minimize environmental impact

Knowledge of wastewater disposal requirements in compliance with local/state regulations.

1.6.9.5 Personnel Training

Employees trained in proper handling of cleaning chemicals and safe equipment operation.

1.6.10 CONTRACTING OFFICER REPRESENTATIVE (COR) (IF

NEEDED): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the

Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of

Document Number: 36C78626Q50045 PROCESSED Page 11 of 43

Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 KEY PERSONNEL: The following personnel are considered key personnel by the government:

1.6.11.1 Contract Manager

Primary point of contact between the Contractor and the

Government

Responsible for contract oversight, compliance with the

PWS, staffing, scheduling, and resolving issues

Must have authority to act on behalf of the Contractor in all contract matters

1.6.11.2 Site Supervisor

On-site representative responsible for daily operations, quality control, and supervision of floor cleaning staff.

Ensure all tasks (carpet cleaning, tile buffing, sanitation etc.) are completed to standard

Must be available during work hours to address

Government concerns

1.6.11.3 Lead Floor Technician

Skilled operator trained in specialized floor cleaning equipment and chemicals

Responsible for safe operation of machinery, adherence to safety/environmental requirements, and training other personnel in proper cleaning methods

1.6.12 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract

personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 CONSERVATION OF UTILITIES: The Contractor shall conserve utilities (water, electricity) to the maximum extent possible while performing services. Equipment shall be turned off when not in use, and water use shall be minimized to prevent waste.

Document Number: 36C78626Q50045 PROCESSED Page 12 of 43

1.6.14 INCIDENT REPORTING: The Contractor shall immediately notify the

Contracting Officer’s Representative (COR) of any incidents, including but not limited to accidents, injuries, damage to Government property, or environmental non-compliance. Notification shall occur within 1 hour of the incident, followed by a written incident report submitted within 24 hours. The incident shall include:

Date, time, and location of the incident

Description of the incident and any equipment or personnel involved

Actions taken to mitigate damage or risk

Recommended corrective actions to prevent recurrence

All incidents and corrective actions will be considered in CPARS evaluations, and failure to report or properly respond may negatively impact the contractor performance rating.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have the authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Document Number: 36C78626Q50045 PROCESSED Page 13 of 43

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS: [List all acronyms used in the PWS and what they represent. At a minimum, insert the acronyms provided below].

CFR Code of Federal Regulations

CO Contracting Officer

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

FAR Federal Acquisition Regulation

IICRC Institute of Inspection Cleaning and Restoration Certification

PIPO Phase In/Phase Out

POC Point of Contact

Document Number: 36C78626Q50045 PROCESSED Page 14 of 43

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY,

EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. UTILITES: The Government shall furnish utilities (e.g. water, electricity and lighting) required to perform floor cleaning and related tasks. The contractor shall use Government-furnished utilities in a manner that conserves resources and minimizes waste.

3.2 WASTE DISPOSAL: The Government shall provide access to on-site dumpsters or waste containers for the disposal of debris, dust, and refuse generated during floor cleaning operations.

3.3 RESTROOM FACILITES: The Government shall provide access to restroom facilities for

Contractor personnel working on site.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

Document Number: 36C78626Q50045 PROCESSED Page 15 of 43

4.1 LABOR AND SUPERVISION: The Contractor shall provide all labor, including skilled personnel, supervisors, and support staff, necessary to perform all floor cleaning services in accordance with this PWS.

4.2 EQUIPMENT: The Contractor shall furnish all equipment required to perform the services, including but not limited to:

Carpet extractors and shampoo machines

Floor buffers and polishers

Wet/Dry vacuums

Mop buckets, wringers, and carts

Warning/wet floor signage

4.4. MATERIALS AND SUPPLIES: The Contractor shall provide all cleaning agents, chemicals, detergents, polishes, pads and other consumables necessary to complete carpet and tile floor cleaning. All products shall meet applicable EPA, Green Seal, or other environmentally friendly standards as required.

4.5 PERSONAL PROTECTIVE EQUIPMENT (PPE): The Contractor shall supply all PPE required for safe performance of work, including gloves, goggles, masks, and any other items required to comply with OSHA regulations and safe work practices.

4.6 TRANSPORTATION AND STORAGE: The contractor shall provide secure transportation of all equipment and supplies to and from the facility. Temporary on-site storage of contractor-furnished items shall be confined to areas designated by the COR.

4.7 QUALITY CONTROL AND REPORTING: The Contractor shall implement a quality control plan to ensure all services meet performance standards. The Contractor shall submit reports, as required by the PWS including completion reports and incident reports.

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS:

5.1. BASIC SERVICES

Quarterly Hard Floor Maintenance: (To be performed in February, May, August, and

November). Ceramic Tile shall be cleaned, scrubbed, stripped, sealed, waxed, and polished as required for the appropriate surface to maintain, protect and ease normal routine floor cleanings.

Chairs, trash receptacles, and other items shall be moved to clean floors underneath and returned

Document Number: 36C78626Q50045 PROCESSED Page 16 of 43 to their original locations after the floor has dried. Do not move the desks. After quarterly maintenance, floor surfaces shall have a uniform clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water.

Quarterly Carpet Restorative Cleaning: (To be performed in February, May, August, and

November). Carpets shall be deep cleaned quarterly in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location after the carpet has dried. Do not move the desks. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.2 Occupational Safety and Health Administration (OSHA) regulations – 29 CFR 1910

6.3 Environmental Protection Agency (EPA) Guidelines on cleaning chemicals

6.4 VA Directive 0057: Environmental Management Program

6.5 Executive Order 13693: Planning for Federal Sustainability in the Next Decade (green cleaning product requirements)

6.6 Oregon Administrative Rules (OAR) Chapter 340- Environmental Protection Agency

Delegation – OAR 340-096 Water Pollution Control

6.7 Hazardous Waste Management OAR 340-101- Hazardous Waste

6.8 Oregon Revised Statutes (ORS) Chapter 634

Document Number: 36C78626Q50045 PROCESSED Page 17 of 43

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary (This document is required for every PWS. See attached example for format.)

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule (This document is required for every PWS. See attached example for format.)

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data (This document should be made available if historical data exists. See attached example for format.)

7.4 Attachment 4/Technical Exhibit 4- Site Map

ATTACHMENT 1 /TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Task Performance

Standard

Frequency AQL(Acceptable

Quality Level)

Method of

Surveillance

Impact on

CPARS

Carpet Cleaning Carpets shall be vacuumed, shampooed/extracted, free of visible stains, spots, and odors; no detergent residue left behind

Quarterly 95% of carpeted areas cleaned to standard each service

Random inspection by COR after service;

customer feedback

Positive:

Consistentl y clean carpets

Negative:

recurring stains, odors, or missed areas

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Tile Floor

Cleaning

The floors shall be thoroughly cleaned free of dirt, stains, and buildup

Quarterly 95% of tile floor surfaces meet standard

Random inspection by COR after service

Positive:

Consistentl y clean floors

Negative:

recurring stains, odors, or missed areas

Tile Floor Buffing Floors shall be machine buffed to a uniform shine, with no streaks, haze, or standing water

Quarterly 95% of tile floor surfaces meet standard

Random inspection by COR after service

Positive:

Polished professiona l appearance

Negative:

Dull, streaked, uneven or missed areas

Safety

Environmental

Compliance

Wet floor signage must be posted;

chemicals shall be non-toxic and compliant with EPA guidelines

Ongoing 100% compliance with safety/environmental requirements

Direct observations, incident reports, review of cleaning product list

Positive:

No incidents, damages, or violations

Negative:

safety environme ntal violations or damages

Timeliness of

Service

Services completed during scheduled window without disruptions to cemetery operations

Quarterly 100% adherence to approved schedule

Schedule tracking

COR

confirmation

Positive

Timely non disruptive

Negative delays or disruptions

Document Number: 36C78626Q50045 PROCESSED Page 19 of 43

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency Submit To

Quality Control Plan 10 days post award CO/COR

Completion Report:

Documentation of areas cleaned, date/time of service, deficiencies noted

Within 3 business days after each service

COR

Service Schedule: Planned quarterly service dates and times

Within 3 business days after each service

COR

Incident Report:

Report on any accidents, damage, or unusual conditions

Within 3 business days after each service

COR

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

Building / Area Estimated Area (square feet) Floor Finish

Main Office Area = estimated 3939 sf

Basement 577 sf Carpet

Receptionist’s Office 474 sf Ceramic Tile

Representative’s Office 802 sf Carpet

Customer Private Room 474 sf Carpet

Conference Room 307 sf Carpet

Public Restroom 65 sf Ceramic Tile

Administrative Office 150 sf Carpet

Foyer 93 sf Ceramic Tile

Hallways 172 sf Carpet

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Asst. Director’s Office 132 sf Carpet

Women’s Restroom 50 sf Ceramic Tile

Men’s Restroom 50 sf Ceramic Tile

Break Room 236 sf Vinyl Tile

Admin Officer Office 161 sf Carpet

Director’s Office 196 sf Carpet

Public Information Center (PIC)=estimated 320 sf

Men’s Restroom 160 sf Ceramic Tile

Women’s Restroom 160 sf Ceramic Tile

Maintenance Building = estimated 3103 sf

Main Entrance 96 sf Vinyl Tile

Main Hallway 369 sf Vinyl Tile

Drying Room 320 sf Ceramic Tile

Break Room 738 sf Ceramic Tile

Women’s Restroom 374 sf Ceramic Tile

Men’s Restroom 703 sf Ceramic Tile

Foreman’s Office 189 sf Vinyl Tile

Foreman’s Office 83 sf Vinyl Tile

Foreman’s Office 83 sf Vinyl Tile

Analysis & Copy 148 sf Vinyl Tile

Estimated Grand Total Square Footage All Areas = 7362 sf

Total Carpet- 2,971 SF

Total Ceramic Tile- 3,187

Vinyl Tile- 1,204

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TECHNICAL EXHIBIT 4

SITE MAP

-END-

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Section 2 - Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/ these address(es):

www.acquisition.gov/browse/index/far (FAR) www.va.gov/oal/library/vaar/index.asp (VAAR) [Insert one or more Internet addresses]

(End of clause) Clause Title Fill-ins

52.212-4 Contract Terms and Conditions-Commercial Products and Commercial

Services (Nov 2023)

52.203-17 Contractor Employee Whistleblower Rights (Nov 2023)

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (Jan 2017)

52.209-6 Protecting the Government's Interest When Subcontracting with Contractors

Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Jan

2025)

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

52.219-6 Notice of Total Small Business Set-Aside (Nov 2020)

52.219-14 Limitations on Subcontracting (Oct 2022) (f)(1) End of Base Term: "X"

52.222-3 Convict Labor (June 2003)

52.222-19 Child Labor-Cooperation with Authorities and Remedies (Jan 2025)

52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020)

52.222-41 Service Contract Labor Standards (Aug 2018)

52.222-50 Combating Trafficking in Persons (Oct 2025)

52.222-62 Paid Sick Leave Under Executive Order 13706 (Jan 2022)

52.226-8 Encouraging Contractor Policies To Ban Text Messaging While Driving

(May 2024)

52.232-33 Payment by Electronic Funds Transfer-System for Award Management (Oct

2018)

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Clause Title Fill-ins

52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar

2023)

52.233-3 Protest after Award (Aug 1996)

52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004)

52.244-6 Subcontracts for Commercial Products and Commercial Services (Oct 2025)

52.217-8 Option to Extend Services (Nov 1999) Period of Time: "60 days"

52.223-5 Pollution Prevention and Right-to-Know Information (May 2024)

52.228-5 Insurance-Work on a Government Installation (Jan 1997)

52.237-2 Protection of Government Buildings, Equipment, and Vegetation (Apr 1984)

852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL (MAY 2020)

852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-

DISABLED VETERAN-OWNED SMALL BUSINESSES (NOV 2022)

BaseTerm: "X"

852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE

OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

852.222-71 (DEV) COMPLIANCE WITH EXECUTIVE ORDER 13899 (APR 2025)

(DEVIATION APR 2025)

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

852.237-75 KEY PERSONNEL (OCT 2019)

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

52.217-9 Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 dyas [insert the period of time within which the Contracting Officer may exercise the option]; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days days [60 days unless a different number of days is inserted] before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 3 years and 6 months (months)(years).

(End of clause)

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E.1 ADDENDUM TO FAR 52.212-1 – INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS

Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation.

A. GENERAL INSTRUCTIONS: This section provides general guidance for preparing the proposal, as well as specific instructions on the format and content of the proposal. The offeror’s proposal must include all data and information requested and must be submitted in accordance with these instructions. Any offeror who submits an incomplete package may have its proposal considered to be unacceptable and removed from consideration for contract award. The offer shall be compliant with the requirements as stated in the Solicitation. Non-compliance with the instructions to the Solicitation may result in an unfavorable proposal evaluation and may be grounds to eliminate the proposal from consideration for contract award.

Offeror should thoroughly review the specifications and become familiar with the requirement prior to submitting a proposal. Failure to understand the contract requirements shall not relieve the successful offeror from performing in accordance with the strict meaning and intent of the specifications.

Submission of offerors. Offeror must complete and return a complete package of all items required prior to the time specified in the Solicitation to be considered for award.

Please review the following items before submitting your proposal:

[ ] Have you completed and signed the 1449 – this means company name, address, phone # and UEI are provided on pg 1, signed, price schedule has been filled in, and Instruction to Offerors is complete?

[ ] Have you acknowledged any amendment (s), if applicable?

[ ] Have you included the requested information required for responding to the non-price and price evaluation factors – INSTRUCTIONS TO OFFEROR?

B. TYPE OF ACQUISITION: This acquisition is a competitive solicitation. Award will be made to the offeror who represents the best value to the Government.

C. PERIOD OF ACCEPTANCE OF OFFERS: The Offeror agrees to hold prices in its offer firm for a period of sixty (60) calendar days from the closing date of the solicitation.

D. POINTS OF CONTACT (POC): Written requests for clarification, questions, and/or concerns may be sent to the following:

Stacey Lewallen

Contracting Officer

Stacey.Lewallen@va.gov

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E. PROPOSAL SUBMISSION INSTRUCTIONS:

Submission via email to: Stacey.Lewallen@va.gov

Subject line: 36C78626Q50045 _Company Name

Questions regarding this solicitation will be accepted NLT 1PM CST on Friday, February

20, 2026. Responses will be published via amendment to solicitation in SAM.

Submission deadline for proposals: March 5, 2026 @ 10AM CST

Do not make any changes to the files or the format of the files of the Solicitation and any attachments.

Offerors who make any changes without prior written consent from the CO may be eliminated from further consideration.

- It is the offeror’s responsibility to ensure that documents are complete, and submission is viewable/ readable and arrives to the CO/CS by the date and time required.

- Please complete both the price schedule in the solicitation document.

- If any required documents are omitted with submission, the offer may be precluded from further consideration.

(End of Addendum to 52.212-1)

E.2 52.212-2 EVALUATION – COMMERCIAL ITEMS (OCT 2014)

(A) BASIS OF AWARD: This procurement is a best value source selection and is being in conducted pursuant to FAR Part 12 procedures. The Government intends to award a single contract as a result of this solicitation, based on the evaluation factors listed below and whose offer represents the best value to the Government. A contract may be awarded to the offeror whose offer conforms to the solicitation’s requirements (to include all stated terms, conditions, representations, certifications, and all other information required in the Performance Work Statement of this solicitation) and is judged by an overall assessment of the evaluation factors to represent the most advantageous to the Government. As part of making the assessment, a tradeoff analysis will be performed to determine as whether exceeding the minimum requirements at an associated price provides the best value to the Government.

(B) AWARD FOR ALL OF THE WORK. The Government intends to a single award contract as a result of this solicitation. Offers received for less than the stated number of items listed in the schedule may be considered ineligible for award. The Government, however, reserves the right to make an award for any item from any offeror for a quantity less than or equal to the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(C) EVALUATION PROCESS:

Evaluation Factors. Evaluation of offers will be made using procedures under FAR Part 12.203. Offers will be evaluated in accordance with the following factors and sub-factors:

Factor 1: Past Performance

Factor 2: Technical Capability

Factor 3: Price

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Relative Importance of Evaluation Factors:

Factor (1), Past Performance, is more important than Factor (2), Technical Capability. When combined, the two non-price factors are more important than Factor (3), Price.

FACTOR 1 - Past Performance: The Government will evaluate the Past Performance of the Prime vendor (i.e. the offeror) proposed to perform a major portion of the requirement. The past performance evaluation factor assesses the degree of confidence the Government has in an offeror’s ability to supply products and services that meet users’ needs, based on a demonstrated record of performance. For evaluation of Past Performance, the Government may use information from any sources available to it including, but not limited to, the Contract Performance Assessment Reporting System (CPARS) and the attached Past Performance Questionnaire.

Past performance questionnaire (see attachment). Offerors should provide no less than two (2) relevant past performance information for work performed comparable to the Willamette National Cemetery under contracts completed during the last three (3) years. The Government reserves the right to verify statements and representations made in an offeror's proposal. The offeror may include Federal, State and Local Government and private sector contracts. However, the Government will evaluate contract(s) the offeror has/had with a Federal Government Agency more favorably.

The Past Performance Questionnaire should be sent to your references to complete, then they will email back to the contracting officer via email provided in these instructions.

To obtain information, the Government may contact the points of contact listed by offerors, however, the Government is not required to contact the points of contact provided by offerors and may limit the number of references it decides to contact. The Government is also free to contact references other than those provided by the offeror to evaluate past performance of offerors.

FACTOR 2 – Technical Capability:

Subfactor 2a. In 8 pages or less, provide a Floor Cleaning Plan including a clear definitive process on how the Contractor intends to complete the work involved in the SOW. Please include details of a cleaning plan to demonstrate methods and equipment used, compliance with industry standards (example: OSHA compliance, EPA for chemicals, hazardous material handling procedures), and green cleaning practices (example: eco-friendly products). Please include OSHA Safety Training certificates for all staff who will be working on this project.

Subfactor 2b. In 5 pages or less, provide qualifications of cleaning staff to include:

qualifications of cleaning staff, and training in safety/chemical handling/equipment used, ability to handle specialized floor (example: hardwood, tile, carpet). Include certification by

Institute of Inspection, Cleaning and Restoration Certification (IICRC) or equivalent for carpet cleaning and hard floor care.

Subfactor 2c. In 5 pages or less, describe how you will monitor and ensure consistent service is provided, addressing complaints or deficiencies, and any inspection or reporting methods.

Subfactor 2d. In 5 pages or less, describe equipment used, cleaning agents (especially for sensitive flooring), and what is the backup plan for equipment failures that may happen.

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FACTOR 3 - Price: Price analysis will be used to determine that the prices are fair and reasonable in accordance with FAR Part 12.203.

(D) OPTIONS: The Government will evaluate proposals for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that a proposal is unacceptable if the option prices are significantly unbalanced or if the proposed price for the basic requirement or any option exceeds the amount of funding available for any of those requirements.

Evaluation of options shall not obligate the Government to exercise the option(s).

(End of provision)

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PAST PERFORMANCE QUESTIONNAIRE (Form PPQ)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: UEI Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Subcontractor Joint Venture Other (Explain) Percent of project work performed:__% If subcontractor, who was the prime (Name/Phone #):

3. Contract Information

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount): $0.00

Final Contract Price (to include all modifications, if applicable): $

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

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ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an

Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good…