S02_Attachment_Past Performance Questionnaire.doc

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Attached to
NCA Pacific District MATOC Pool - Solicitation Federal contract opportunity
Solicitation number
36C78624R0031
Issued by
Department of Veterans Affairs National Cemetery Administration

About this file

This document is a Past Performance Questionnaire that a contractor must provide to their references as part of a federal contract proposal. The questionnaire requests the reference to evaluate the contractor's past performance across various metrics such as quality control, project management, responsiveness, and overall satisfaction. The reference is asked to provide ratings on a scale of 1 to 5 for each performance area, as well as provide narrative explanations for any ratings of 1 or 2. The reference is also asked to indicate if the contractor was ever issued a cure or show cause notice, and if the reference would award another contract to the contractor. This questionnaire is being provided in support of a solicitation from the Department of Veterans Affairs National Cemetery Administration for a MATOC (Multiple Award Task Order Contract) pool.

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Other files for this federal contract opportunity

Other files attached to NCA Pacific District MATOC Pool - Solicitation, newest first.
File Type Posted
S06_36C78624R0031 Amendment 0001_PCD MATOC.pdf PDF
S02_Attachment - Key Personnel Price Schedule Sheet.xlsx XLSX spreadsheet
S02_36C78624R0031 PCD MATOC Solicitation.pdf PDF
S02_Attachment - MAP of National Cemeteries by District.pdf PDF

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Text version

PAST PERFORMANCE QUESTIONNAIRE

INSTRUCTIONS TO CONTRACTOR

Complete the CONTRACTOR INFORMATION section, below (type answers into light blue shaded boxes). Save the document. Send an electronic or hard copy print of the form to each of your reference contacts, asking them to please complete the form.

INSTRUCTIONS TO REFERENCE CONTACT

The contractor named below is submitting an offer for a United States Department of Veterans Affairs contract requirement, and has sent this form to you, in your role as a past performance reference contact. Please complete this form in full (all areas shaded in light yellow).

GENERAL INFORMATION [Completed by Contractor]

Contractor Company Name

Street Address

Contractor Point of Contact Name

City

Point of Contact Phone Number

State

Reference Project Title

Zip Code

Contract Period of Performance (start to finish):

Email

Contract Number

Contract Dollar Value

Description of Work

Role of Contractor on This Project (check appropriate box)
☐ Prime Contractor ☐ Sub-contractor ☐ Key Personnel

RESPONDENT INFORMATION [Completed by Reference Contact]

Company Name

Street Address

POC Name

City

Phone Number

State

Fax Number

Zip Code

Email

PERFORMANCE INFORMATION: Choose the number on the scale of 1 to 5 that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ANY RATINGS OF 1 OR 2 in the Remarks section, below (text box will expand to whatever extent is necessary).

1
2
3
4
5
UNSATISFACTORY
MARGINAL
SATISFACTORY
VERY GOOD
EXCEPTIONAL
Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.
Performance did not meet some contractual requirements. There were problems, some of a serious nature, for which corrective action was only marginally effective.
Performance met contractual requirements. There were some minor problems and corrective actions taken by the contractor were satisfactory.
Performance met all contract requirements and exceeded some to the government’s benefit. There were a few minor problems, which the contractor resolved in a timely, effective manner.
Performance met all contract requirements and exceeded many to the government’s benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner.
The Contractor …
1
2
3
4
5
1.
Provided experienced managers and supervisors with the technical and administrative abilities needed to meet contract requirements.
☐
☐
☐
☐
☐
2.
Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period.
☐
☐
☐
☐
☐
3.
Delegated authority to project managers and supervisors commensurate with contract requirements.
☐
☐
☐
☐
☐
4.
Home office participated in solving significant local problems.
☐
☐
☐
☐
☐
5.
Followed approved quality control plan.
☐
☐
☐
☐
☐
6.
Provided effective quality control and/or inspection procedures to meet contract requirements.
☐
☐
☐
☐
☐
7.
Corrected deficiencies in timely manner and pursuant to their quality control procedures.
☐
☐
☐
☐
☐
8.
Provided timely resolution of contract discrepancies
☐
☐
☐
☐
☐
9.
Identified problems as they occurred.
☐
☐
☐
☐
☐
10.
Suggested alternative approaches to problems.
☐
☐
☐
☐
☐
11.
Displayed initiative to solve problems.
☐
☐
☐
☐
☐
12.
Developed realistic progress schedules.
☐
☐
☐
☐
☐
13.
Met established project schedules.
☐
☐
☐
☐
☐
14.
Provided timely resolution of warranty defects.
☐
☐
☐
☐
☐
15.
Was responsive to contract changes.
☐
☐
☐
☐
☐
16.
Provided adequate project supervision.
☐
☐
☐
☐
☐
17.
Obtained consent of surety for increases in bonding as work-in-progress increased.
☐
☐
☐
☐
☐
18.
Paid subcontractors/suppliers in a timely manner.
☐
☐
☐
☐
☐
19.
Provided accurate and complete line item cost proposals including all aspects of work required for each task.
☐
☐
☐
☐
☐
20.
Cooperated with Government personnel after award.
☐
☐
☐
☐
☐
21.
How would you rate the contractor's overall performance?
☐
☐
☐
☐
☐
22.
Was the contractor ever issued a cure or show cause notice under the referenced contract? If yes, explain outcome in “remarks.”
☐

YES

NO

23
Would you award another contract to this contractor? If not, please explain in “remarks.”
☐

YES

NO

24
To the best of your knowledge, is the contractor rated in CPARS?
☐

YES

NO

REMARKS (Please use as much space as is needed – the box will expand as you type).

Name of Person Completing Form

Signature

FOR OFFICAL USE ONLY 7 of 18

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