36C78624Q50054- Janitorial Service OWRNC.pdf

Document Number: 36C78624Q50054 DRAFT Page 1 of 117

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

F365523-24-2000000

PAGE 1 OF

5. SOLICITATION NUMBER

36C78624Q50054

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

02/01/2024

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Olalekan Ismail

b. TELEPHONE NUMBER (No collect calls) 317-916-3093

8. OFFER DUE DATE / LOCAL

TIME

02/15/2024

16:00 ET

CODE 365523

918-OHIO WESTERN RESERVE NATL CEMETERY

10175 RAWIGA RD. PO BOX 8

SEVILLE, OH 44273

9. ISSUED BY UNRESTRICTED OR X SET ASIDE: 100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

X SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS: 561720

SIZE STANDARD: $22 Million

10. THE ACQUISITION IS

SEE

SCHEDULE

X

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

X RFQ IFB RFP

14. METHOD OF SOLICITATION

365523CODE15. DELIVER TO

918-OHIO WESTERN RESERVE NATL CEMETERY

10175 RAWIGA RD. PO BOX 8

SEVILLE, OH 44273

CODE 36552316. ADMINISTERED BY

918-OHIO WESTERN RESERVE NATL CEMETERY

10175 RAWIGA RD. PO BOX 8

SEVILLE, OH 44273

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

NCA-VACOCODE18a. PAYMENT WILL BE MADE BY

TUNGSTEN

http://www.tungsten-network.com/customer-campaigns/ veterans-affairs/

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

Offerors are required to complete and certify 852.219-75 in the solicitation to be eligible for award.

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE X ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Olalekan Ismail

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 36C78624Q50054 DRAFT Page 2 of 117

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 36C78624Q50054 DRAFT Page 3 of 117

Table of Contents

Section Description Page Number

1 Continuation Sheet P09- OWRNC Janitorial SOW.pdf

2 Contract Clauses 52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020) 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.204-18 Commercial and Government Entity Code Maintenance (Aug 2020) 52.204-19 Incorporation by Reference of Representations and Certifications (Dec 2014) 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021)

852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (MAY

2020)

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

52.204-27 Prohibition on a ByteDance Covered Application (Jun 2023) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber Content Paper (May 2011) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (Dec 2023) 52.216-25 Contract Definitization (Oct 2010) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.232-18 Availability of Funds (Apr 1984) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.232-35 Designation of Office for Government Receipt of Electronic Funds Transfer Information (Jul 2013) 52.232-19 Availability of Funds for the Next Fiscal Year (Apr 1984)

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

852.208-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL

BUSINESS EVALUATION FACTORS-ORDERS OR BPAs (NOV 2022)

852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-DISABLED

VETERAN-OWNED SMALL BUSINESSES (NOV 2022)

852.215-71 EVALUATION FACTOR COMMITMENTS (OCT 2019)

52.216-21 Requirements (Oct 1995)

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL

BUSINESS EVALUATION FACTORS (OCT 2019)

852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF

COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

3 Documents, Exhibits, or Attachments Aggregate Total P07 Service Contract Act WD 2015-4727 Past Performance Questionnaire S02 - Submission Instuctions.pdf

4 Solicitation Provisions 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.204-26 Covered Telecommunications Equipment or Services-Representation (Oct 2020) 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) 52.212-3 Alt I Offeror Representations and Certifications-Commercial Products and Commercial Services (Nov 2023) - Alternate I (Oct 2014)

Document Number: 36C78624Q50054 DRAFT Page 4 of 117

52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (Nov 2023) 52.216-1 Type of Contract (Apr 1984) 52.212-2 Evaluation-Commercial Products and Commercial Services (Nov 2021)

Document Number: 36C78624Q50054 DRAFT Page 5 of 117

Section 1 - Continuation Sheet

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0001 See Description Below

PSC:

12.000000 MO

Description: Public Information Center Daily Janitorial Services

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0002 See Description Below

PSC:

52.000000 WK

Description: Public Information Center Weekly Janitorial Services

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0002

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0003 See Description Below

PSC:

4.000000 QTR

Description: Public Information Center Quarterly Janitorial Services

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0003

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0004 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Daily Janitorial Services

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0004

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0005 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Monthly Janitorial Services

Document Number: 36C78624Q50054 DRAFT Page 6 of 117

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0005

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0006 See Description Below

PSC:

4.000000 QTR

Description: Administration & Maintenance Building Quarterly Janitorial Services

Period of Performance: 04/01/2024 - 03/31/2025

Reference Line: F365523-24-2000000 - 0006

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10001 See Description Below

PSC:

12.000000 MO

Description: Public Information Center Daily Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10001

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10002 See Description Below

PSC:

52.000000 WK

Description: Public Information Center Weekly Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10002

Pricing Options: 0002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10003 See Description Below

PSC:

4.000000 QTR

Description: Public Information Center Quarterly Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10003

Pricing Options: 0003

Document Number: 36C78624Q50054 DRAFT Page 7 of 117

10004 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Daily Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10004

Pricing Options: 0004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10005 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Monthly Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10005

Pricing Options: 0005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

10006 See Description Below

PSC:

4.000000 QTR

Description: Administration & Maintenance Building Quarterly Janitorial Services

Period of Performance: 04/01/2025 - 03/31/2026

Reference Line: F365523-24-2000000 - 10006

Pricing Options: 0006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20001 See Description Below

PSC:

12.000000 MO

Description: Public Information Center Daily Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F365523-24-2000000 - 20001

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20002 See Description Below

PSC:

52.000000 WK

Description: Public Information Center Weekly Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Document Number: 36C78624Q50054 DRAFT Page 8 of 117

Reference Line: F365523-24-2000000 - 20002

Pricing Options: 0002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20003 See Description Below

PSC:

4.000000 QTR

Description: Public Information Center Quarterly Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F365523-24-2000000 - 20003

Pricing Options: 0003

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20004 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Daily Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F365523-24-2000000 - 20004

Pricing Options: 0004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20005 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Monthly Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F365523-24-2000000 - 20005

Pricing Options: 0005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

20006 See Description Below

PSC:

4.000000 QTR

Description: Administration & Maintenance Building Quarterly Janitorial Services

Period of Performance: 04/01/2026 - 03/31/2027

Reference Line: F365523-24-2000000 - 20006

Pricing Options: 0006

30001 See Description Below 12.000000 MO

Document Number: 36C78624Q50054 DRAFT Page 9 of 117

PSC:

Description: Public Information Center Daily Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30001

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30002 See Description Below

PSC:

52.000000 WK

Description: Public Information Center Weekly Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30002

Pricing Options: 0002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30003 See Description Below

PSC:

4.000000 QTR

Description: Public Information Center Quarterly Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30003

Pricing Options: 0003

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30004 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Daily Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30004

Pricing Options: 0004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30005 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Monthly Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30005

Document Number: 36C78624Q50054 DRAFT Page 10 of 117

Pricing Options: 0005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

30006 See Description Below

PSC:

4.000000 QTR

Description: Administration & Maintenance Building Quarterly Janitorial Services

Period of Performance: 04/01/2027 - 03/31/2028

Reference Line: F365523-24-2000000 - 30006

Pricing Options: 0006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40001 See Description Below

PSC:

12.000000 MO

Description: Public Information Center Daily Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40001

Pricing Options: 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40002 See Description Below

PSC:

52.000000 WK

Description: Public Information Center Weekly Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40002

Pricing Options: 0002

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40003 See Description Below

PSC:

4.000000 QTR

Description: Public Information Center Quarterly Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40003

Pricing Options: 0003

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40004 See Description Below

PSC:

12.000000 MO

Document Number: 36C78624Q50054 DRAFT Page 11 of 117

Description: Administration & Maintenance Building Daily Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40004

Pricing Options: 0004

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40005 See Description Below

PSC:

12.000000 MO

Description: Administration & Maintenance Building Monthly Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40005

Pricing Options: 0005

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

40006 See Description Below

PSC:

4.000000 QTR

Description: Administration & Maintenance Building Quarterly Janitorial Services

Period of Performance: 04/01/2028 - 03/31/2029

Reference Line: F365523-24-2000000 - 40006

Pricing Options: 0006

Document Number: 36C78624Q50054 DRAFT Page 12 of 117

NATIONAL CEMETERY ADMINISTRATION MIDWEST DISTRICT

SCOPE OF WORK (SOW)

JANITORIAL/CUSTODIAL SERVICES

OHIO WESTERN RESERVE NATIONAL CEMETERY, 10175 Rawiga Rd, Seville, OH 44273

NCA MISSION

The Department of Veterans Affairs (VA) National Cemetery Administration (NCA) honors Veterans and their eligible family members with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation. There are approximately 135 National Cemeteries in 39 states that receive visitors, hold ceremonies and conduct committal services on an ongoing basis.

SCOPE OF WORK (SOW) STANDARDS

National Cemeteries are National Shrines. The standards of maintenance, appearance and operational procedures performed by the Contractor at this cemetery shall reflect this nation’s concern and respect for those interned there. For this reason, the Contractor’s strict adherence to the specifications shall be required and shall be essential.

SCOPE OF WORK (SOW)

The Contractor shall furnish all labor, supervision, professional expertise, equipment, and supplies. All equipment, supplies and activities shall be maintained, operated and performed in accordance with all applicable Federal, State, County, Village, and Township laws, ordinances and regulations including, but not limited to, OSHA standards. Any damage to government property, etc., by the Contractor shall be repaired or replaced at Contractor's expense, as requested by the Contracting Officer Representative (COR).

1. This service contract at OHIO WESTERN RESERVE NATIONAL CEMETERY, 10175

Rawiga Rd, Seville, OH 44273, hereafter referred to as “Cemetery/cemetery,” requires a contractor with a minimum of five years commercial professional experience in janitorial maintenance The overall responsibility of the Contractor is to plan, coordinate, organize, manage and perform the activities described herein, which are required to maintain an acceptable appearance of the cemetery facilities.

2. National cemeteries are a final resting place for our nation's heroes and as such, the standards for management, maintenance and appearance of these cemeteries have been established by the NCA to reflect this nation's concern and respect for those interred there.

The (NCA) mission is to honor veterans and their eligible dependents with a final resting place and lasting memorials that commemorate their service to our nation.

BACKGROUND

1. Location: OHIO WESTERN RESERVE NATIONAL CEMETERY, 10175 Rawiga Rd, Seville, OH 44273

2. The cemetery is approximately 430 acres. See Attachment A of cemetery grounds map.

TYPE OF CONTRACT

Document Number: 36C78624Q50054 DRAFT Page 13 of 117

1. Firm Fixed Price

2. Contract Award Meeting: The contractor shall not commence performance of the tasks in this SOW until the Contracting Officer (CO) has conducted a Contract Award Meeting, commonly referred to as a “kick-off” meeting or has advised the contractor in writing that a “kick-off” meeting is waived.

GENERAL REQUIREMENTS

1. All written deliverables shall be phrased in layperson language. Statistical and other technical terminology shall not be used without providing a glossary of terms.

2. Where a written milestone deliverable is required in draft form, VA will complete their review of the draft deliverable within seven (7) calendar days from the date of receipt. The contractor shall have seven (7) calendar days to deliver the final deliverable from date of receipt of the Government’s comments.

SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES

1. Description of Tasks and Associated Deliverables: The contractor shall provide the specific deliverable(s) described below within the performance period stated in Attachment B of this

SOW.

2. NCA Standards and Measures:

FACILITIES

a) Standard 1.1: Restrooms are clean, functional, sanitary, appropriately supplies (e.g., soap, paper towels/hand-dryer and toilet paper) and are accessible.

1. Measure 1.1a: The percent of all cemetery restrooms that are inspected daily and determined to be clean and supplied in accordance with a Restroom Checklist. (clipboard visually posted in each restroom).

2. Target 1.1a: 100%

DESCRIPTION OF SERVICES

a) The contractor shall provide all supervision, personnel, equipment, supplies, supervision, (to include Material Safety Data Sheets) and other items and services necessary to perform the following janitorial/custodial services at Cemetery.

b) Janitorial services including cleaning of office space, visitor areas, employee areas, and public restrooms and locker room areas. Areas to be served are as follows:

i Public Information Center (PIC) Office 775 sq ft Attachment C ii Public Information Center Restrooms 512 sq ft Attachment C iii Administration/Maintenance Building 7,578 sq ft Attachment D

Document Number: 36C78624Q50054 DRAFT Page 14 of 117

c) The Contractor shall furnish sufficient supplies to ensure they do not run out.

Extra backup supplies shall be stored in the Janitor’s closet. Supplies the contractor is responsible for furnishing is listed in Attachment B.

d) Weekday janitorial services are as follows: All janitorial services for the Public

Information Center (PIC) building; Administration/Maintenance Building and shall be performed and completed Monday through Friday between the hours of 9:00 PM and 5:00 AM.

e) Weekend janitorial services are as follows: All janitorial services for the Public

Information Center (PIC) restrooms and breezeway only shall be performed and completed on Saturday and Sunday between the hours of 7:00AM and 3:30PM.

f) Holiday janitorial services (excluding Memorial Day) are as follows: All janitorial services for the Public Information Center (PIC) shall be performed and completed between the hours of 7:00AM and 3:30PM Janitorial services are also required during the entire Memorial Day weekend (Saturday, Sunday and Monday – the last Monday in May) and on any other days designed by the COR.

FEDERAL HOLIDAYS (Holidays observed by the Federal Government) If a holiday falls on Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S. Government agencies. Also included shall be any day specifically declared by the President of the United States of America as a National holiday.

www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=2024

g) Contractor shall accomplish all work in accordance with the technical specifications that have been provided as Attachments B to this solicitation.

Overall work shall conform to the NCA Operational Standards and Measures, attached to the SOW; specifically Category 3: Facilities Maintenance. Section 1.6, pages 14-15 and Section 4.1, page 16.

h) The Contractor shall be responsible for providing a safe working environment for

Contractor, cemetery staff and general public and ensuring all work conforms to the NCA’s established National Standards.

i) Work Hours: Work shall be performed in the hours indicated Description of

Services: d), e) and f) unless otherwise requested by the Cemetery Director or COR. At the Contractor’s request, and through coordination with the COR, work may also be permitted to be scheduled for weekends and/or holidays. In emergency situations caused by the Contractor, or when severe adverse weather prohibits work during the week, the Contractor shall arrange with the COR to work on weekends and/or holidays in order to meet performance time frames. The Government shall not compensate the Contractor for any alternate work schedules needed for the Contractor to complete all contract work within the specified project duration. Contractor may need to work certain holidays depending on interment schedule. This is outside the COR’s general authority.

Document Number: 36C78624Q50054 DRAFT Page 15 of 117

PERFORMANCE OF WORK ON CEMETERY GROUNDS

1. OHIO WESTERN RESERVE NATIONAL CEMETERY is a National Shrine. The National

Cemetery Administration (NCA) are national shrines that honors Veterans with a final resting place and lasting memorials that commemorate their service to our Nation. The standards of work, appearance, and procedures performed by Contractors at National Cemeteries shall reflect this nation’s concern for those interred there. Due to the sensitive mission of the cemetery, Contractor’s personnel must exercise and exhibit absolute decorum, composure, and stability at all times.

2. As the work being performed is at a National Cemetery all Contractors’ employees must always look professional and neat in appearance; The Contractor shall require its employees, including subcontractors, to wear distinctive visible identification at all times for easy identification while on NCA premises. Contractor and Contractors’ personnel (including subcontractor and their employees) shall be required to adhere to the standards of dress and conduct while performing work on the National Cemetery. These standards and regulations are enforceable under Title 38, U.S.C. Section 218.

3. Contractor’s personnel shall:

a) be fully clothed at all times, to include long slacks or pants and shirt, buttoned up from neck to waist. Clothing shall be clean each day. Any soiled clothing should be Cemetery work-related that day. Tank tops as outer garments are prohibited.

Tee-shirts shall have the company logo visibly displayed. Shoes/boots shall have no holes or loose soles. Steel-toed shoes shall be required in accordance with OSHA. Contractor employees shall maintain personal hygiene.

b) not engage in loud or boisterous behavior or use profane or abusive language;

Shall show proper reverence during committal services and any interactions with visitors at the PIC.

c) not eat or drink beverages except water or non-alcoholic drinks while in work area or in sight of committal service area during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

d) not lean, sit or stand on or against headstones, markers, or monuments. No tools, equipment or other items shall be placed or leaned on headstones or monuments at any time. Contractor personnel shall not drive over headstones, markers, or monuments.

e) only smoke in smoking areas, as designated by the COR. All other areas are designated as NO SMOKING.

3. DAMAGES CAUSED BY CONTRACTOR'S NEGLECT

In the event damages result to any National Cemetery Administration facilities, units and/or gravesites (also including surrounding NCA property areas, headstones, or to third parties due to neglect by the contractor, restitution shall be required at no cost to the agency.

Changes in schedules, work assignments or delays of daily operation must not occur under any circumstances.

SUPERVISION, WORK HOURS AND TRAINING

Site Supervisor: A competent and experienced “Site Supervisor” shall be provided by the Contractor for not less than two (2) hours per day whenever work is being performed - other

Document Number: 36C78624Q50054 DRAFT Page 16 of 117 than trash and debris pick-up. In the absence of the Site Supervisor, the Contractor shall appoint a crew foreman or employee who shall be responsible to ensure that the work is:

a) being accomplished in an expeditious manner

b) performed in accordance with the contract specifications, and

c) progress is being made without undue delay.

The Site Supervisor shall ensure all SOW specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained. Both site supervisor and crew foreman are required to be fluent in English.

Janitorial staff, crew foreman, and site supervisor must wear identification at all times when on cemetery grounds.

PARKING AND US DEPARTMENT OF VETERAN AFFAIRS REGULATIONS

Contractor employees may park privately owned vehicles in the area designated for parking by the COR. It is the responsibility of the Contractor to ensure their employees park in the appropriate designated parking areas. The Cemetery will not invalidate or make reimbursement for parking violations of the Contractor’s employees under any conditions. Smoking is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

All contractor personnel operating vehicles on government property must possess a valid state driver’s license. Contractor must discuss the guidance in this paragraph with its employees and all subcontractors. Any doubts as to proper procedures shall be brought to the attention of the COR and Contracting Officer for guidance or resolution. Contractor and subcontractor employee shall sign a Statement of Compliance (if applicable); and shall deliver the signed statements to the COR before work may begin or before any new employee is allowed to work on Cemetery grounds.

Contractor shall be responsible for maintaining satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. Contractor is expected to remove any employees from the Cemetery for cause, to include, but not limited to, safety violations, other misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government. If the Contractor fails to act in this regard, or the reason for a removal is immediately required to protect the interests of the Government, the COR may request the removal of an employee from the premises. Contractor’s objections to any such action will be referred to the Contacting Officer for final resolution; however, the Contractor shall first immediately comply with the COR’s direction pending the Contacting Officer final resolution at a later time or date. The Contractor will not be due any type of compensation for their costs incurred as a result of an employee being removed for cause;

unless the removal is later found invalid and/or unreasonable by the Contracting Officer.

Contractor shall also be responsible for training and safety precautions for Contractor employees performing work under these specifications. OSHA standards shall be observed by the Contractor in all work performed. Appropriate safety equipment shall be furnished by the Contractor to the Contractor personnel and shall be used as prescribed by OSHA standards, including (if applicable for the duties being performed) safety shoes, safety glasses, and hearing

Document Number: 36C78624Q50054 DRAFT Page 17 of 117 protection devices. The following OSHA and The National Fire Protection Association (NFPA) standards and codes are to be adhered to:

1) Occupational Safety and Health Administration (OSHA) 29 CFR 1910 Safety and Health Regulations for Personal Protection, Safety Color Codes, Portable Power Tools, Electrical Safety and Portable Electric Equipment.

2) Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

I. CONTRACT MANAGEMENT

1) Representatives of the Contracting Officer: The VA Contracting Officer will designate one (or more) representatives to serve as the Contracting Officer’s Representative (COR) to act for him/her in furnishing technical guidance and advice or generally directing the work to be performed under the contract. Such designation will be in writing and will define the scope and limitations of the COR’s authority. A copy of the designation(s) shall be furnished to the Contractor at time of award.

2) The COR may with the Contractor to develop a work schedule in specific areas of the cemetery in coordination with daily cemetery activities and operations. Duties and responsibilities of the COR include day-to-day monitoring of the contract as follows:

a. Providing contract oversight and technical guidance to the Contractor.

b. Placing orders for services.

c. Verification / certification of payments to the Contractor for services rendered.

d. Assuring that any changes effecting work involved, price, terms and/or conditions under the contract are not implemented before written authorization is issued by the Contracting Officer.

All administrative contract functions are the responsibility of the VA Contracting Officer.

Any modifications to the contract, including those involving no-cost changes, increases and decreases in cost or level of services provided, termination or extension of the contract (in part or in whole) and decisions concerning claims or disputes, must be authorized in writing by the Government Contracting Officer.

3) Site Manager: The Contractor shall provide a “Site Manager” who shall be always on-site during contract performance. The Site Manager shall be responsible for the following:

a. Directing, overseeing and coordinating the work involved.

b. Staying abreast of all upcoming cemetery functions including special holiday events and interment activities.

c. Ensuring that contract work does not cause any committal service, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity, security, or safety of the event or visit is compromised.

d. The Site Manager shall re-direct work throughout the rest of the Cemetery – so that productive use of labor and equipment is assured, and downtime is avoided. If the Contractor fails to re-direct employees away from an event in a timely fashion, the COR may then do so.

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4) Communication & Coordination of Work with COR: Communication with the COR (or designee) is strongly encouraged. Burial activities at NCA shall take precedence over contract work activities. Work activity and noise shall not disturb burial services. Trucks and workmen shall be prohibited from passing through the service area during this period.

5) Notwithstanding the Contractors responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor. The Government will provide, at the time of contract award, a list of Government personnel authorized to act as COR.

END OF SOW

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ATTACHMENT A

OHIO WESTERN RESERVE NATIONAL CEMETERY GROUNDS

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ATTACHMENT B

OHIO WESTERN RESERVE NATIONAL CEMETERY

JANITORIAL SERVICES

PUBLIC INFORMATION ADMINISTRATION OFFICE:

DAILY JANITORIAL SERVICES:

Sweep and wet mop all non-carpeted floor areas moving tables, chairs, waste cans, mats, etc.) and remove stains, dirt, mud, grime and markings as needed. Ensure only commercial floor cleaner is used during mopping. Rinse water shall be changed when water is dirty. Grime, dirt and debris which accumulate in corners and base boards shall be removed.

Clean and polish light switches, door handles and push plates.

Dust and polish all wood surfaces, pamphlet holders, countertops, “POW” display chair, and hand sanitizer dispenser.

Vacuum all carpet and rug areas (including mats and carpet runners) ensuring removal of debris, moving light furniture and floor items as needed.

Empty, clean and line all waste cans with new liners, including inside and outside trash receptacles.

Clean the inside and outside kiosk screens (using glass cleaner) and wipe down outside benches.

WEEKLY JANITORIAL SERVICES:

Clean all glass interior and exterior doors/windows surfaces with glass cleaner.

Dust and clean doors, doorframes, walls and partitions, ensuring all corners are free of dust and cobwebs.

Dust all window ledges, windowsills, window blinds, pictures, and baseboards.

Clean (vacuum or dust) vents, louvers, light fixtures, ceiling fans, tube heat radiators, water supply piping, ceiling structural framing braces and HVAC supply registers and duct work. A treated cloth should be used when necessary.

Empty and clean out the outside smoking receptacle.

QUARTERLY JANITORIAL SERVICES:

All tiled walls and floors are to be professionally steamed cleaned once a quarter and/or as requested by the COR.

PUBLIC INFORMATION BUILDING RESTROOMS:

Clean men’s and women’s restrooms with germicide disinfectant to include toilets/urinals, sinks, counter tops, and walls.

Sweep and wet mop all floor areas and remove stains, dirt, mud, grime and markings as needed. Ensure only commercial floor cleaner is used during mopping. Rinse water shall be changed when water is dirty. Grime, dirt and debris which accumulate in corners

Document Number: 36C78624Q50054 DRAFT Page 21 of 117 and base boards shall be removed. Pour all mop and/or cleaning water down the designated floor drains. Sink shall not be used as a drain.

Clean and polish all glass, drinking fountains, and mirrored and stainless-steel areas with appropriate cleaners, ensuring no streaks.

Furnish and fill all soap dispensers, paper towels, urinal cakes, toilet paper and toilet seat protectors.

QUARTERLY JANITORIAL SERVICES:

ADMINISTRATION BUILDING OFFICES, BREAKROOM & HONOR GUARD ROOM

Vacuum all carpet and rug areas (including floor mats in vestibules and carpet runners), ensuring removal of debris; moving light furniture and floor items as needed.

Sweep and wet mop all non-carpeted floor areas moving tables, chairs, waste cans, mats, etc.) and remove stains, dirt, mud, grime and markings as needed. Ensure only commercial floor cleaner is used during mopping. Clean rinse water shall be changed when water is dirty. Grime, dirt and debris which accumulate in corners and base boards shall be removed.

Clean and damp wipe office chairs, breakroom chairs, breakroom tables, wall clocks, wall pictures, counter tops, flag stands and flags, desks, filing cabinets, and all office furniture.

Clean and polish light switches, door handles and push plates.

Dust and polish all wood surfaces and countertops in administration common areas and breakroom.

Empty, clean and line all waste cans with new liners daily, including inside and outside trash receptacles.

Clean, polish and sanitize drinking fountains and vending machines.

Furnish and fill all soap dispensers and paper towels in breakrooms.

WEEKLY JANITORIAL SERVICES:

Clean all glass doors/windows (with glass cleaner), inside and outside surfaces.

Dust and clean doors, doorframes, walls and partitions, ensuring all corners are free of dust and cobwebs.

Dust and clean all window ledges, windowsills, pictures, and baseboards.

Clean (vacuum or dust) vents, louvers, light fixtures, ceiling fans, window blinds, windowsills, televisions, tube heat radiators, water supply piping, ceiling, ceiling structural framing braces and HVAC supply registers and duct work. A treated cloth should be used when necessary.

Clean inside and outside of microwave and toaster ovens in breakroom. Clean outside of refrigerators in breakroom and honor guard room.

Document Number: 36C78624Q50054 DRAFT Page 22 of 117

Discard all items not marked “TO SAVE” and clean shelving and inside doors of refrigerators in Breakroom and Honor Guard Room.

MONTHLY JANITORIAL SERVICES:

Shampoo all carpets in accordance with standard commercial practices. A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area shall be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other related items. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location.

All tiled walls and floors are to be professionally steamed cleaned once a month and/or as requested by the COR.

Clean fabric of outside cubicle walls.

QUARTERLY JANITORIAL SERVICES:

ADMINISTRATION BUILDING RESTROOM AND LOCKER ROOMS

Clean administrative office restroom and men’s and women’s restrooms/locker rooms with germicide disinfectant to include toilets/urinals, sinks, countertops, partitions, lockers, locker benches, and walls.

Sweep and wet mop all floor areas and remove stains, dirt, mud, grime and markings as needed. Ensure only commercial floor cleaner is used during mopping. Rinse water shall be changed when water is dirty. Grime, dirt and debris which accumulate in corners and base boards shall be removed. Pour all mop and/or cleaning water down the designated floor drains. Sink shall not be used as a drain.

Clean and polish all glass, mirrored and stainless-steel areas with appropriate cleaners, ensuring no streaks.

Furnish and fill all soap dispensers, paper towels, toilet paper, urinal cakes, and toilet seat protectors.

Empty, clean and line all waste cans with new liners.

QUARTERLY JANITORIAL SERVICES:

GENERAL

Dumpster, located in the maintenance yard, may be used to dispose of trash.

Daily clean, organize and maintain the janitor’s closet.

Prior to departing each evening, Contractor shall ensure that all lights are turned off, all doors are secured and locked and the alarm is set.

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CONTRACTOR-PROVIDED SUPPLIES

Contractor shall ensure all serviced areas are stocked sufficiently with contractor-provided supplies. The following extra backup supplies shall be stored in janitor’s closet but are not limited to:

Anti-bacterial hand soap for restrooms and kitchen areas (in government furnished wall mounted dispenser)

Two-ply toilet paper, urinal cakes, and toilet seat protectors for restrooms Hand paper towels for restrooms (in wall mounted government furnished holder) Rolled paper towels for break room area (in government furnished holder) Dish soap for all break room areas (in government furnished wall mounted dispenser) Sanitary bags for women’s restrooms Liners for all building waste receptacles Bio-based “green” products per USDA standards & NCA Directive 0058

i. Cleaning solutions (bio-degradable and non-toxic)

ii. Germicides and Disinfectants

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ATTACHMENT C

PUBLIC INFORMATION CENTER

PIC Men’s Restroom 104 Public Breezeway PIC Admin Office

PIC Women’s Restroom 105

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ATTACHMENT D

ADMINISTRATION BUILDING

Areas for Janitorial Services:

All areas except for: Corridor 123, Parts Room 124

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ATTACHMENT E

NATIONAL CEMETERY ADMINISTRATION

OPERATIONAL STANDARDS AND MEASURES GUIDEBOOK

NCA_Operational_S tandards_and_Meas

Document Number: 36C78624Q50054 DRAFT Page 27 of 117

Section 2 - Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/ these address(es):

acquisition.gov/browse/index/far (FAR) va.gov/oal/library/vaar/index/asp (VAAR) [Insert one or more Internet addresses]

(End of clause)

52.223-18 Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020)

(a) Definitions. As used in this clause--

"Driving"--

(1) Means operating a motor vehicle on an active roadway with the motor running, including while temporarily stationary because of traffic, a traffic light, stop sign, or otherwise.

(2) Does not include operating a motor vehicle with or without the motor running when one has pulled over to the side of, or off, an active roadway and has halted in a location where one can safely remain stationary.

"Text messaging" means reading from or entering data into any handheld or other electronic device, including for the purpose of short message service texting, e-mailing, instant messaging, obtaining navigational information, or engaging in any other form of electronic data retrieval or electronic data communication. The term does not include glancing at or listening to a navigational device that is secured in a commercially designed holder affixed to the vehicle, provided that the destination and route are programmed into the device either before driving or while stopped in a location off the roadway where it is safe and legal to park.

(b) This clause implements Executive Order 13513, Federal Leadership on Reducing Text Messaging While Driving, dated October 1, 2009.

(c) The Contractor is encouraged to--

(1) Adopt and enforce policies that ban text messaging while driving--

(i) Company-owned or rented vehicles or Government-owned vehicles; or

(ii) Privately-owned vehicles when on official Government business or when performing any work for or on behalf of the Government.

(2) Conduct initiatives in a manner commensurate with the size of the business, such as--

(i) Establishment of new rules and programs or reevaluation of existing programs to prohibit text messaging while driving; and

(ii) Education, awareness, and other outreach to employees about the safety risks associated with texting while driving.

(d) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts that exceed the micro-purchase threshold, as defined in Federal Acquisition Regulation 2.101 on the date of subcontract award.

(End of clause)

52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(a) Definitions. As used in this clause--

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"Inverted domestic corporation" means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

"Subsidiary" means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

(b) If the contractor reorganizes as an inverted domestic corporation or becomes a subsidiary of an inverted domestic corporation at any time during the period of performance of this contract, the Government may be prohibited from paying for Contractor activities performed after the date when it becomes an inverted domestic corporation or subsidiary. The Government may seek any available remedies in the event the Contractor fails to perform in accordance with the terms and conditions of the contract as a result of Government action under this clause.

(c) Exceptions to this prohibition are located at 9.108-2.

(d) In the event the Contractor becomes either an inverted domestic corporation, or a subsidiary of an inverted domestic corporation during contract performance, the Contractor shall give written notice to the Contracting Officer within five business days from the date of the inversion event.

(End of clause)

52.204-13 System for Award Management Maintenance (Oct 2018)

(a) Definitions. As used in this clause--

"Electronic Funds Transfer (EFT) indicator" means a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the commercial, nonprofit, or Government entity to establish additional System for Award Management (SAM) records for identifying alternative EFT accounts (see subpart 32.11) for the same entity.

"Registered in the System for Award Management (SAM)" means that--

(1) The Contractor has entered all mandatory information, including the unique entity identifier and the EFT indicator (if applicable), the Commercial and Government Entity (CAGE) code, as well as data required by the Federal Funding Accountability and Transparency Act of 2006 (see subpart 4.14), into the SAM;

(2) The Contractor has completed the Core, Assertions, Representations and Certifications, and Points of Contact sections of the registration in SAM;

(3) The Government has validated all mandatory data fields, to include validation of the Taxpayer Identification Number (TIN) with the Internal Revenue Service (IRS). The Contractor will be required to provide consent for TIN validation to the Government as a part of the SAM registration process; and

(4) The Government has marked the record "Active".

"System for Award Management (SAM)" means the primary Government repository for prospective Federal awardee and Federal awardee information and the centralized Government system for certain contracting, grants, and other assistance-related processes. It includes--

(1) Data collected from prospective Federal awardees required for the conduct of business with the Government;

(2) Prospective contractor-submitted annual representations and certifications in accordance with FAR subpart 4.12; and

(3) Identification of those parties excluded from receiving Federal contracts, certain subcontracts, and certain types of Federal financial and non-financial assistance and benefits.

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"Unique entity identifier" means a number or other identifier used to identify a specific commercial,…