36C78620Q0134-002.docx

36C78620Q0134

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

1 - 85 8280-000007 36C78620Q0134 02-12-2020 Hugh O'Neil 703-630-9353 03-13-2020 1:00pm 36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 18434 Joplin Road Triangle VA 22172 X X Y 561720 $19.5 Million N/A X Department of Veterans Affairs Barrancas National Cemetery 1 Cemtery Rd Pensacola FL 32508 36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 18434 Joplin Road Triangle VA 22172 http://www.tungsten-network.com/customer -campaigns/veterans-affairs/

1-877-752-0900 See CONTINUATION Page Contractor shall furnish all necessary labor, materials, tools, and equipment to install:

i) Janitorial Services Location: Barrancas National Cemetery, Pensacola, Fl. 32508 Contractor's DUNS Number:

Contractor's Email:

Contractor's Phone Number:

Interested Contractors must be registered in https://www.vip.vetbiz.va.gov/ and in www.sams.gov to be considered for award.

Contractors who are not registered on both websites, may be considered non-responsive.

See CONTINUATION Page 828-570200-2542 010070200 0129A1 2020 X

HUGH O'NEIL

CONTRACTING OFFICER

Table of Contents

A.2 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C786 Department of Veterans Affairs National Cemetery Administration Contracting Services 18434 Joplin Road Triangle VA 22172

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

http://www.tungsten-network.com/customer -campaigns/veterans-affairs/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.1.2 NCA Mission:

The National Cemetery Administration honors veterans with a final resting place and lasting memorials that commemorate their service to our Nation. National cemeteries are national shrines. The standards of maintenance, appearance and operational procedures performed by the Contractor at this cemetery shall reflect this nation’s concern for those interned there. For this reason, the Contractor’s special care, reverence, dignity and respect to the specifications shall be required and shall be essential.

B.1.3 Dignity Clause:

Every action by contractor personnel at a national cemetery must be performed with the special care, reverence, dignity, and respect that acknowledge the cemetery as the final resting place that commemorates the service and sacrifice that service members, Veterans and their families made for our Nation. Critically important is the awareness required of the Contractor employees of the remains buried in the grounds where the work is performed. The utmost care must be given to these remains and the headstones and flat grave markers that mark those gravesites and memorialize the service of individuals.

B.1.4 Requests for Information (RFI):

To obtain additional information concerning contract specifications, Offerors are encouraged to submit a written request via email to hugh.oneil@va.gov. Email shall include the solicitation number and title, contractor name, address, city, state, zip, telephone, email address, date submitted and the RFI questions(s). Questions must be specific and must address the appropriate section, paragraph, and page. All questions submitted must be in question format. All questions regarding this project must be submitted by February 27th, 2020 at 1:00pm. No questions will be answered after this date unless deemed to be in the best interest of the Government as deemed by the Contracting Officer.

B.1.5 Pre-bid Site Visit:

Visit to the site by Offerors may be made only by appointment with the Contracting Officer Representative (COR) or authorized designee of Barrancas National Cemetery. Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance. To schedule a site visit you may contact the following individuals:

Mr. Craig LaChance Mr. Brian Peterson Director Contracting Officer Representative (COR) Barrancas National Cemetery Barrancas National Cemetery 1 Cemetery Rd, Pensacola, Fl. 32754 1 Cemetery Rd, Pensacola, Fl. 32508 POC: Craig.LaChance3@va.gov POC: Brian.Peterson4@va.gov

B.1.6 Quote Submission:

Quote will be accepted and considered for award of a firm-fix price contract. Submitted quotes that do not meet the following instructions may be determined to be nonresponsive and will not be considered for award.

Offeror eCMS Vendor Portal Registration: In order to be eligible for award, Interested Offerors must be registered with the Department of Veterans Affairs eCMS Vendor Portal at https://www.vendorportal.ecms.va.gov. Offerors who require registration shall proceed to the Vendor Portal’s Login section and shall click on Request a user account to register. All Quotes and Proposals must be submitted through the vendor portal in order to qualify for an award. In the event an Offeror is unable to submit a Quote/Proposal through the vendor portal domain, prior to the Quote/Proposal closing date, the contractor(s) shall contact the VAAS helpdesk at 1-877-634-3739, or via email at VA.Acquisition.Systems@va.gov. If an Offeror is still having difficulties in submitting a proposal via the Vendor Portal the Contracting Officer/Specialist may accept an Offeror’s Quote/Proposal via email under the following circumstances:

1. Offeror must provide evidence that an email discussions or verbal discussion with the VAAS helpdesk could not resolve registration issues.

1. Quotes submitted must meet the time constraints as set forth in the solicitation.

Quotes submitted via email without set requirements will not be accepted and will be considered to be nonresponsive. All Proposal transmissions and uploads submitted via the email to Contracting Officer Hugh O’Neil at hugh.oneil@va.gov are due no later than March 13, 2020 at 10:00 AM EST. Late or incomplete Quotes may also be considered nonresponsive.

Proposal Requirements:

Quote Requirements:

1. One (1) properly completed, signed and dated Standard Form 1449 with price/cost schedule.

1. A completed copy of 52.204-8, Representation and Certifications.

1. Quotes shall address evaluation factors and the Scope of Work (SOW).

1. Acknowledgement of any amendments if applicable.

1. Failure to submit all required documentation may result in your submission being determined technically unresponsive and removed from further consideration.

B.2 Price/Cost Schedule:

MONDAY – WEDNESDAY - FRIDAY

EA

MONTHLY

Wall Pictures & Wall Clocks

SEMI-ANNUAL

Total Estimated Price:

DAILY

MONTHLY

Wall Pictures & Wall Clocks

SEMI-ANNUAL

Total Estimated Price:

DAILY

MONTHLY

SEMI-ANNUAL

Total Estimated Price:

DAILY

MONTHLY

SEMI-ANNUAL

Total Estimated Price:

DAILY

MONTHLY

SEMI-ANNUAL

Total Estimated Price:

Base Period

Option Year 1

Option Year 2

Option Year 3

Option Year 4

Grand Total Estimated Price:

General Information

1. Title Of Project: Janitorial/Custodial Services

2. Scope of Work: The contractor shall provide all resources necessary to accomplish the deliverables described in this Statement of Work, except as may otherwise be specified.

a) This is a service contract for janitorial services at the Barrancas National Cemetery, NAS Pensacola, Pensacola, FL and hereafter referred to as “Cemetery.” The overall responsibility of the Contractor is to plan, coordinate, organize, manage, and perform the activities described herein, which are required to maintain an acceptable appearance of the cemetery facilities.

b) National cemeteries are a resting place for our nation's heroes and as such, the standards for management, maintenance and appearance of these cemeteries have been established by the National Cemetery Administration to reflect this nation's concern and respect for those interred there. The National Cemetery Administration (NCA) mission: the NCA honors veterans with a final resting place and lasting memorials that commemorate their service to our nation.

3. Background:

a) Barrancas National Cemetery is located at 1 Cemetery Road, Pensacola, FL 32508.

b) The cemetery is approximately 100 acres.

c) National Cemeteries are National Shrines. The standards of maintenance and appearance at these cemeteries must reflect this nation's concern for those interred there. For this reason, strict adherence to the specifications is required as well as National Cemetery Administration standards.

4. Performance Period: The contractor shall begin the work required under this statement of work in 7 days or less from the date of award, unless otherwise directed by the contracting officer. If the contractor proposes an earlier start date, and the government accepts the contractor’s proposal, the contractor’s proposed start date shall prevail.

5. Type Of Contract: Firm Fixed Item Price

B. Contract Award Meeting

1. The contractor shall not commence performance of the tasks in this Statement of Work until the contracting officer has conducted a “kick-off” meeting or has advised the contractor that a “kick-off” meeting is waived.

C. General Requirements

1. For every task, the contractor shall identify in writing all necessary subtasks (if any), associated costs by task, together with sub-milestone dates. The contractor’s subtask structure shall be reflected in the technical proposal and detailed work plan.

2. All written deliverables shall be phrased in layperson language. Statistical and other technical terminology shall not be used without providing a glossary of terms.

3. Where a written milestone deliverable is required in draft form, the VA will complete their review of the draft deliverable within 7 calendar days from the date of receipt. The contractor shall have 7 calendar days to deliver the final deliverable from date of receipt of the Government’s comments.

D. Specific Mandatory Tasks and Associated Deliverables:

1. Description of Tasks and Associated Deliverables: The contractor shall provide the specific deliverable described below within the performance period stated in Attachment A and Attachment B of this Statement of Work.

2. NCA Standards and Measures:

Facilities

a) Standard 1.1: Restrooms are clean, functional, sanitary, appropriately supplied (e.g., soap, paper towels/hand dryer and toilet paper) and are accessible.

(1) Measure 1.1a: The percent of all cemetery restrooms that are inspected daily and determined to be clean and supplied in accordance with a Restroom Checklist.

(2) Target 1.1a: 100%

3. DESCRIPTION OF SERVICES:

a) The contractor shall provide all supervision, personnel, equipment, supplies, (to include Safety Data Sheets) and other items and services necessary to perform the following janitorial/custodial services at Barrancas National Cemetery.

(1) All operating supplies shall be supplied by the contractor:

(a) Paper goods, toilet paper, paper towels

(b) Hand soap, hand cleaner

(c) Trash bags, sanitary disposal bags

(d) Air fresheners, urinal deodorizer

(2) All work supplies and tools shall be provided by the contractor.

b) Areas to be served are the Administration building and restrooms, Maintenance Building and restrooms and Old Maintenance Building restrooms. All janitorial services shall be performed and completed Monday through Friday (excluding Federal Holidays) beginning at 8:00am and completed no later than 4:00pm. Janitorial services are also required during the entire Memorial Day weekend (Saturday, Sunday and Monday – the last Monday in May) and on any other days designated by the COR.

c) Contractor shall accomplish all work in accordance with the technical specifications that have been provided as Attachments B to this solicitation. Overall work shall conform to the NCA, National Shrine Commitment, Operational Standards and Measures.

d) The Contractor shall be responsible for:

e) Provide a safe working environment for contractor, cemetery staff and general public.

f) Ensuring all work conforms to the NCA’s, National Shrine Commitment, Operational Standards and Measures.

4. STANDARDS OF EMPLOYEE CONDUCT:

a) Contractor and contractor personnel shall be required to adhere to the following standards of dress and conduct while performing work in the National b)

Cemetery. These standards and regulations are enforceable under Title 38, U.S.C., Part I, Chapter 9, Section 901.

(1) Shall always be fully clothed in matching uniforms where the shirt bears the company name, to include long slacks or pants and collared shirt, buttoned up from neck to waist. Clothing shall be clean each day. T-shirts and/or tank tops as outer garments are prohibited. Shoes/boots will have no holes or loose soles. Steel-toed shoes will be required in accordance with OSHA requirements. Contractor employees will maintain good personal hygiene.

(2) Contractor and all employees shall complete the Department of Veteran Affairs “VA Privacy and Information Security and Rules Of Behavior” (VA31167) and “Contractor Safety” (NFED 4501911) training annually and prior to beginning work.

(3) Shall not engage in loud or boisterous behavior or use profane or abusive language. Shall show proper reverence during committal services.

(4) Shall neither eat nor drink beverages (except water or non-alcoholic drinks) in the work areas, nor in sight of committal shelter during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

(5) Contractor personnel shall not lean, sit or stand on or against headstones or monuments. No tools, equipment or other items will be placed or leaned on headstones or monuments.

(6) The only designated smoking area for the Barrancas National Cemetery is located by the maintenance building. All other areas are designated as NO SMOKING.

5. PARKING AND VA REGULATIONS:

a) Contractor employees may park privately owned vehicles in the area designated for parking by the COR. It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas. The Cemetery will not invalidate or make reimbursement for parking violations of the Contractor’s employees under any conditions. Smoking is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

b) All contractor personnel operating vehicles on government property must possess a valid state driver’s license.

6. USE OF CEMETERY FACILITIES:

a) The Government shall not be responsible for any loss, damage, or theft of Contractor items. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of Cemetery facilities used by Contractor's employees.

b) The Government will allow the use of the janitorial closets at the cemetery site for use by the Contractor to store supplies and materials. The Government will not be responsible for any damage to or loss of the Contractor's equipment and supplies stored on the Government's premises.

c) The Contractor will be responsible for safely storing any chemicals, and cleaning solutions, etc. in accordance with manufacturer’s recommendations. An MSDS (Material Safety Data Sheet) is required for all chemicals, and cleaning solutions.

d) Electricity and phone service will NOT be furnished by the Government for the contractor’s work area. However, government will provide all electricity and water used on and for the cemetery facility.

7. INSPECTION AND CLEANING OF CEMETERY FACILITIES:

a) The Contractor will perform a weekly inspection on Wednesday between daily working hours for the cemetery. During this inspection the appearance of the facilities will be observed, and any deficiencies noted within the scope of the contract and will be corrected as soon as practicable. Items that need correcting outside the scope of the contract will be reported to the Contracting Officer or his representative. Contractor will not correct items outside scope of the contract without an official modification to the contract through the Contracting Officer.

b) The Contractor will clean, when applicable, the public restrooms, employee restrooms, administrative building and maintenance building break room, as needed, but not less than every other day starting on the Monday of the week. Cleaning shall include sweeping and mopping the floor, disposing of trash removing cobwebs from all areas, emptying trashcans, etc. All items stored in service building shall be in a neat orderly fashion. All janitorial work shall be in accordance with Attachment “B”.

c) The Contractor will be required to submit inspection reports and work accomplished to the COR weekly.

8. SUPERVISION, WORK HOURS AND TRAINING:

a) Site Supervisor: A competent and experienced “Site Supervisor” shall be provided by the Contractor for not less than one (1) hour per month whenever work is being performed. In the absence of the Site Supervisor, the Contractor will appoint a crew foreman or employee who will be responsible to insure that the work is (i) being accomplished in an expeditious manner, (ii) performed in accordance with the contract specifications, and (iii) progress is being made without undue delay. The Site Supervisor will ensure all specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained. BOTH SITE SUPERVISOR AND CREW FOREMAN ARE REQUIRED TO BE FLUENT IN ENGLISH.

b) Work Hours: Work will be performed between the hours of 8:00a.m. to be completed no later than 4:00 p.m., Monday through Friday unless otherwise directed by the Cemetery Director or COR. At the Contractor’s request, and with the written permission of the COR, work may also be permitted to be scheduled for weekends and/or Holidays. In emergency situations caused by the Contractor, or when severe adverse weather prohibits work during the week, the Contractor shall arrange with the COR to work on weekends and/or holidays in order to meet performance time frames. The Government shall not compensate the Contractor for any alternate work schedules needed for the Contractor to complete all contract work within the specified project duration. Contractor may need to work certain holidays depending on interment schedule. Notwithstanding, if any work under this contract will be required outside of the VA's normal working hours 8:00a.m. to 4:30p.m. Monday through Friday), the Contractor shall request for a deviation in writing to the COR at least 24 hours in advance. The COR will notify the appropriate individuals regarding Contractor's anticipated schedule and will provide written approval or disapproval to the Contractor.

(1) FEDERAL HOLIDAYS

(a) New Year’s Day (January)

(b) Martin Luther King’s Birthday (January)

(c) President’s Day (February)

(d) Memorial Day (May)

(e) Fourth of July (July)

(f) Labor Day (September)

(g) Columbus Day (October)

(h) Veterans Day (November)

(i) Thanksgiving Day (November)

(j) Christmas Day (December)

c) The Contractor shall be responsible for maintaining satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. The Contractor shall remove employees for cause, to include, but not limited to, misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government.

d) The Contractor shall also be responsible for training and safety precautions for Contractor employees performing work under these specifications. OSHA standards shall be observed by the Contractor in all work performed. Appropriate safety equipment shall be furnished by the Contractor to Contractor personnel and shall be used as prescribed by OSHA standards, including (if applicable for the duties being performed) safety shoes, safety glasses, and hearing protection devices. The following OSHA and NFPA standards and codes are to be adhered to:

(1) Occupational Safety and Health Administration (OSHA) 29 CFR 1910 Safety and Health Regulations for Personal Protection, Safety Color Codes, Portable Power Tools, Electrical Safety and Portable Electric Equipment.

(2) Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

9. PLACEMENT OF ORDERS:

a) Delivery Orders for services at Barrancas National Cemetery will be placed by the COR through the Contracting Officer and may be placed initially via facsimile (fax) or electronic mail (e-mail). Orders may be followed up with a copy forwarded by either U. S. Mail or a commercial courier service, to ensure legibility.

b) Agents/Branches; if the Contractor maintains agents/branches, the Department of Veterans Affairs are to be provided with a list containing any information necessary indicating how and with whom orders are to be placed.

10. WORK SCHEDULING AND MAINTENANCE DURING CEMETERY FUNCTIONS:

a) The Contractor shall coordinate a work schedule with the COR(s) on a daily basis to ensure that no work is being performed that will interrupt families or visitors to the National Cemetery. These daily meetings are also an opportunity for the Contractor to ask questions and ensure he/she understands the off-limit areas, which may vary, depending on the event. The COR or his/her representative shall furnish the Contractor with a schedule of all interments and/or ceremonies no later than the close of business of the day prior to the scheduled interment, and a minimum of three (3) days before any ceremonial events. The Contractor is solely responsible for ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor is solely responsible for staying abreast of all such upcoming events and when in doubt, he/she must ask the COR(s). The Contractor shall meet with the COR at the end of each day to determine work completed and ensure that work is on schedule. In the absence of the COR, the Contractor shall meet with the Alternate COR

11. HISTORIC PRESERVATION:

a) Where the Contractor or any of the Contractor's employees, prior to, or during the service work, are advised of or discover any possible archeological, historical and/or cultural resources, the Contractor shall immediately notify the COR verbally, and then with a written follow up.

12. PERFORMANCE EVALUATION MEETING:

a. The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of a meeting among the Contractor, Contracting Officer, and the COR. A mutual effort will be made to resolve all problems identified. The Government will prepare written minutes of the meeting. The Contractor, Contracting Officer, and the COR will sign minutes of the meeting(s).

b. Should the Contractor not concur with the minutes, he will state in writing to the Contracting Officer within ten calendar days any areas he does not concur and explain the reasons for non-concurrence. The Contracting Officer will review and consider the reasons submitted for the Contractor's non-concurrence and make a decision. The Contracting Officer will notify the Contractor of the decision in writing within ten calendar days.

13. ACTIONS:

Normally, the COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified.

a. If the Government created any of the discrepancies, these will not be counted against the Contractor's performance. When the Government has caused the Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

b. When the Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to the Contractor. The seriousness of the failures should govern whether to issue CDR at the end of the period, or as soon as the limits of satisfactory performance are exceeded.

c. When a CDR is issued for a service, the Contracting Officer must deduct from the periodic payment, a percentage of that payment as indicated in the Performance of Work Requirements Summary as attached hereto.

d. If the Contractor does not achieve satisfactory performance by the end of the next period or agreed suspense date, another CDR will be issued and the appropriate amount deducted from the periodic payment in accordance with the disincentive rate listed in the attached Performance Requirements Summary.

e. A third CDR will be the cause for a Cure Notice. However, the Contracting Officer may issue a Cure Notice at any time he/she deems appropriate. Depending on the overall performance of the Contractor, an unsatisfactory reply to the Cure Notice should require a Show Cause letter to be issued, followed by consideration of termination of the contract.

14. CONTRACTOR’S QUALITY CONTROL PLAN (QCP):

a. The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP will be forwarded to the CO along with the requested initial quotation. The CO will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

1. An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

2. On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

3. Incorporation of either active or established internal policy and procedures for updating equipment and procedures that may affect performance of contract.

4. The methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

5. On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

6. A log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services.

7. On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

15. Schedule For Deliverables

i. If for any reason any deliverable cannot be delivered within the scheduled time frame the contractor is required to explain why in writing to the contracting officer, including a firm commitment of when the work shall be completed. This notice to the contracting officer shall cite the reasons for the delay, and the impact on the overall project. The contracting officer will then review the facts and issue a response in accordance with applicable regulations.

ii. Contract period will consist of a base period from Oct 1, 2019 through September 30, 2020, with four one-year options to extend the term of the contract through September 30, 2024. Units and services to be in accordance with Statement of Work, attached technical specifications, and the terms and conditions contained in this solicitation.

Schedule For Deliverables

16. Changes To The Statement Of Work

i. Any changes to this Statement of Work shall be authorized and approved only through written correspondence from the contracting officer. A copy of each change will be kept in a project folder along with other products of the project. Costs incurred by the contractor through the actions of parties other than the contracting officer shall be borne by the contractor.

17. Reporting Requirements

i. The contractor is required to provide the Contracting Officer Representative (COR) with monthly written progress reports. These are due to the COR by the second workday following the end of each calendar month throughout the project’s duration. The COR is required to provide monthly progress reports to the contracting officer.

ii. The progressive report shall cover all work completed during the preceding month and shall present the work to be accomplished during the subsequent month. This report shall also identify any problems that arose and a statement explaining how the problem was resolved. This report shall also identify any problems that have arisen but have not been completely resolved with an explanation.

18. Government Responsibilities

i. The Government will provide a staging area on site for contractor operations.

ii. The Government shall not be responsible for any loss, damage, or theft of Contractor items. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of Cemetery facilities used by Contractor's employees.

iii. The Government will allow the use of the janitorial closets at the cemetery for used by the Contractor to store supplies and materials. The Government will not be responsible for any damage to or loss of the Contractor's equipment and supplies stored on the Government's premises.

iv.

v. The Contractor will be responsible for safely storing any chemicals, pesticides, herbicides, cleaning solutions, etc. in accordance with manufacturers recommendations. An SDS (Safety Data Sheet) is required for all chemicals and cleaning solutions.

vi. Electricity and phone service will NOT be furnished by the Government for the contractor’s work area. However, government will provide all electricity and water used on and for the cemetery facility.

19. Contractor Experience Requirements (If Applicable)

20. Confidentiality and Nondisclosure

It is agreed that:

a. The preliminary and final deliverables and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order are the exclusive property of the U.S. Government and shall be submitted to the contracting officer at the conclusion of the task order.

b. The contracting officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order presented to the contractor shall be submitted to the contracting officer for response.

c. Press releases, marketing material or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the contracting officer.

ATTACHMENT A: SCHEDULE OF DELIVERABLES

1. If for any reason any deliverable cannot be delivered within the scheduled timeframe the contractor is required to explain why in writing to the contracting officer, including firm commitment of when the work shall be completed. This notice to the contracting officer shall cite the reasons for the delay, and the impact on the overall project. The contracting officer will then review the facts and issue a response in accordance with applicable regulations.

2. Contract period will consist of a base period from Oct. 1, 2019 through September 30, 2020, with four one-year options to extend the term of the contract through September 30, 2024. Units and services to be in accordance with Statement of Work, attached technical specifications, and the terms and conditions in this solicitation.

PRICE SCHEDULE: Contractor shall provide all labor, supervision, material, equipment, tools and supplies to complete Custodial services to maintain Barrancas National Cemetery, 1 Cemetery Road, Pensacola, FL 32508, following National Cemetery Administration standards. Contract period will consist of a base period from Oct. 1, 2019 (or date of contract award), through September 30, 2020, with up to four (4) one- year options to extend the term of the contract through September 30, 2024. Units and services to be in accordance with Performance Work Statement, Technical Specifications, Performance Incentives/Disincentives, terms and conditions contained in this solicitation.

The schedule price shall be all-inclusive, including all labor, equipment, materials, and supplies to complete the Contract Line Item (CLIN(s)). Offerors shall enter unit cost and total amounts for each CLIN as indicated in the schedule. In the event there is a difference between a unit price and the extended total amount, the unit price will be held to be the intended bid price and the total of the CLINs will be recomputed accordingly.

Offerors shall enter the Total Cost for each year in the “Summary Totals” where indicated. Offeror shall calculate the Grand Total for all years and enter where indicated.

Offeror is to understand the quantities stated in the schedule are estimates for pricing purposes only. Acreage or linear feet stated in the schedule may not be exact.

The Contractor shall furnish to the Government the supplies or services specified up to and including the quantity designated in the Schedule.

POST AWARD CONFERENCE: Prior to commencement of work, contract awardee is required to make an appointment for a conference with the COR and/or Contracting Officer to assure that all parties understand all contractual obligations and the role that each party serves.

SITE VISIT: Offerors or quoters are urged and expected to inspect all sites where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance. In no event shall failure to inspect a one or all sites constitute grounds for a claim after contract award. If you plan to conduct a site visit / inspection of the Barrancas National Cemetery, YOU MUST CONTACT one of the following personnel to make arrangements:

Elvin Hughes, Assistant Director, Barrancas National Cemetery: (850) 453-4072 Craig LaChance, Director, Barrancas National Cemetery: (850) 453-4072

FY20 Janitorial SOW Revision Date: 11/8/2019 of 23

ATTACHMENT B: CUSTODIAL SERVICES

A. GENERAL:

1. All work performed under this section is subject to the General Requirements and Contract Documents to Bidders which form a part of these specifications, and the Contractor shall be held responsible for and governed by all the requirements there under. All equipment and supplies to be provided by the contractor.

B. SCOPE:

Work consists of cleaning, sanitizing and maintaining all public restrooms on both the historic and annex sides of the cemetery, employee restrooms, break rooms, administrative building, maintenance buildings and the conference room and restroom located in the historic side maintenance building at the Barrancas National Cemetery.

NCA Standards and Measures:

Facilities

b) Standard 1.1: Restrooms are clean, functional, sanitary, appropriately supplied (e.g., soap, paper towels/hand dryer and toilet paper) and are accessible.

(1) Measure 1.1a: The percent of all cemetery restrooms that are inspected daily and determined to be clean and supplied in accordance with a Restroom Checklist.

(2) Target 1.1a: 100%

C. GENERAL REQUIREMENTS:

1. Floors

a) Sweep and mop all floor surfaces (moving tables, chairs, waste cans, mats, etc.) and remove stains as needed.

b) Floors shall be mopped daily or as directed by the COR/Director with a disinfecting cleaning solution, stripped and waxed, if appropriate twice a year.

c) Vacuum all carpet and rug areas (including mats/carpet runners); ensuring the removal of debris; moving light furniture and floor items as needed.

d) Prior to Memorial Day and Veteran’s Day at a time requested by the COR, all carpet, rug and entrance mats shall be vacuumed, shampooed and free of debris semi-annually, at least one week (5 days) prior to Memorial Day Services on the last Monday in May, and at least one week (5 days) prior to Veterans Day in November.

2. Doors/Walls/Partitions

a) Clean glass doors (with clean cleaner), inside and outside surfaces (1 glass doors in Administration Building.

b) All glass surfaces shall be cleaned with an appropriate glass cleaner so the surface is free of grease, dirt and smudge marks daily.

c) Dust and spot clean doors, doorframes, walls and partitions, ensuring all corners are free of dust and cobwebs.

d) Dust and spot clean all window ledges, windowsills and baseboards.

3. Restrooms/Lunchrooms

a) Sweep outside entrance of Admin building ensuring area is free of debris.

b) Clean restrooms with germicide disinfectant to include toilets/urinals, sinks, partitions, floors and walls.

c) Clean and polish all glass, mirrored and stainless steel areas with appropriate cleansers.

d) All glass surfaces shall be cleaned with an appropriate glass cleaner so the surface is free of grease, dirt and smudge marks daily.

e) Any feminine hygiene disposal units shall be emptied, cleaned and sanitized in a method approved for cleaning and disposing of blood borne pathogens daily.

f) Furnish and fill all soap dispensers, paper towels and toilet paper. An adequate supply of toilet paper, paper towels and soap shall be maintained on a daily basis so that there is always a roll on the dispensers and one back- up roll available for all restrooms.

g) Pour all mop and/or cleaning water down the designated floor drains. Sinks shall not be used as a drain. Clean and seal floor drains.

4. General

a) Empty, clean and line all waste cans, including trash receptacles inside the buildings and outside at building entrances.

b) Clean, polish and sanitize all drinking fountains.

c) All sinks and countertops shall be cleaned, sanitized and wiped to remove all excess standing water daily.

d) Empty and damp wipe ashtrays at entrances and exits of buildings. The receptacle should be free of litter associated with cigarette smoking, as well as any other debris such as gum, candy wrappers, etc.

e) Clean and damp wipe chairs, wall clocks, wall pictures and counter tops.

f) Clean and polish light switches, door handles and push plates through the facility.

g) Clean (vacuum or dust) vents, louvers, light fixtures (inside & outside of the facilities), mini blinds and windowsills. A treated cloth should be used when necessary.

h) Dust and polish all wood surfaces and countertops.

i) All supplies, materials and equipment will be kept in an organized manner in the janitorial closets.

j) The Contractor and Contractor’s employees shall follow the cemetery smoking policy.

k) All debris resulting from the cemetery janitorial services shall be disposed of in Government provided dumpster designated by the COR.

l) The Contractor shall be responsible for any damage to Government and/or personal property. All damage by the Contractor shall be repaired or replaced by the Contractor at no additional cost to the Government.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers.