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New Contract - Janitorial Services - Great Lakes National Cemetery
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36C78619R0029
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36C78619R0029

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE

SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB

DESTINA

TION

UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS

(15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

9399-000003 36C78619C 36C78619R0029 02-12-2019 Katherine Iacovelli 540-658-7231 02-26-2019 Noon EST 43C1 Department of Veterans Affairs NCA Contracting Service 75 Barrett Heights Rd. Suite 309 Stafford VA 22556 X X 561720 $7.5 Million X N/A X Great Lakes National Cemetery 4200 Belford Road Holly MI 48442 43C1 Department of Veterans Affairs NCA Contracting Service 75 Barrett Heights Rd. Suite 309 Stafford, VA 22556

43C1 http://www.tungsten-network.com/customer -campaigns/veterans-affairs/

1-877-752-0900 See CONTINUATION Page Great Lakes Janitorial Services, Base +4 Only one site visit:

There will be no one to give tours at any other time.

Questions due by February 20, 2019 at noon to katherine.iacovelli@va.gov Proposals to be submitted through the Vendor Portal

COR: TBD

Invoicing number: 923J950XX

PLEASE FILL THESE IN:

Email Address:

Best phone number:

DUNS

See CONTINUATION Page 923-570400-2542 010070600 0129A1 2019 X X X Katherine Iacovelli Contract Officer Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
B.2 PRICE SCHEDULE OF SERVICES5
B.3 INFORMATION8
A. General Information8
B. Site Visit8
C. Contract Post-Award Meeting8
D. General Requirements9
B.4 STATEMENT OF WORK14
SECTION C - CONTRACT CLAUSES17
SBA ACT 8(d)(13)(B)17
DIGNITY CLAUSE17
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)17
C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)22
C.3 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)22
C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS23
C.5 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (OCT 2018)23
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS29
Attachment 1Employee Statement of Compliance29
Attachment 2Work Task Frequency Requirements and Reports29
Attachment 3Contract Discrepancy Report (CDR)29
Attachment 4Wage Determination29
Attachment 5Past Performance Questionnaire29
SECTION E - SOLICITATION PROVISIONS48
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (OCT 2018)48
E.2 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)51
E.3 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS51
Evaluation Information:53
Rating Standards55
E.4 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (OCT 2018)56

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C786 Department of Veterans Affairs NCA Contracting Service 75 Barrett Heights Rd. Suite 309 Stafford, VA 22556

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] monthly after acceptance by Government

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

http://www.tungsten-network.com/customer -campaigns/veterans-affairs/

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

6. CONTENTS OF INVOICE:

1. Contractor Information (Name, Complete Address, Telephone Number, Taxpayer Identification Number)

1. Date of Invoice

1. Date of Period of Invoice Performance

1. Invoice Number

1. Obligation/Invoice Number (Only one purchase order may be included on each invoice submitted)

1. Cemetery Name

1. Unit Cost

1. Total Invoice Amount

1. Service/Item(s) provided

7. SOLICITATIONS:

Failure to submit all required documentation as required may result in your submission being determined non-responsive and removed from further consideration.

8. MISSING PAGES:

It is the responsibility of the offeror to examine this solicitation to verify that he or she has received all pages. In addition, in compiling this package, some pages may have been duplicated. If the offeror feels that pages are missing or duplicated, the offeror is encouraged to contact the Contracting Officer at the telephone number shown in Block 7B, Standard Form 1442, Solicitation / Contract / Order for Commercial Items.

9. TIME OF DELIVERY:

Work is to be performed Monday through Friday, 8:00 a.m. – 4:30 p.m., except Federal Holidays and except as defined in Block 8 of the SF 1449.

10. POST AWARD CONFERENCE:

Prior to commencement of work, contract awardee and a representative of all subcontractors are required to attend a post award conference with Contracting Officer’s Representative and Contracting Officer/Specialist to assure that all parties understand all contractual obligations and the role that each party serves.

11. GOVERNMENT HOLIDAYS:

Holidays observed by the Federal Government:

New Year's Day1 January
Martin Luther King's BirthdayThird Monday in January
President's DayThird Monday in February
Memorial DayLast Monday in May
Independence Day4 July
Labor DayFirst Monday in September
Columbus DaySecond Monday in October
Veterans Day11 November
Thanksgiving Day4th Thursday in November
Christmas Day25 December

If a holiday falls on Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a legal holiday by U.S. Government agencies. Also included would be any day specifically declared by the President of the United States of America as a national holiday.

36C78619R0029

Page 1 of Page 1 of

B.2 PRICE SCHEDULE OF SERVICES

Base Year: Date of Award through 365 Days

CLIN

No.

Description:

Custodial Services

Qty
Unit
Unit Cost
Total Cost
0001
Custodial Services: Administration, Maintenance and Honor Guard Bldgs/ Bathroom
12
Mo.
0002
Monthly Services
12
Mo.
0003
Semi-annually duties
2
Yr
0004
Annual Carpet cleaning
1
Yr

Total Cost:

Option Year 1:

CLIN

No.

Description:

Custodial Services

Qty
Unit
Unit Cost
Total Cost
1001
Custodial Services: Administration, Maintenance and Honor Guard Bldgs/ Bathroom
12
Mo.
1002
Monthly Services
12
Mo.
1003
Semi-annually duties
2
Yr
1004
Annual Carpet cleaning
1
Yr

Total Cost:

Option Year 2:

CLIN

No.

Description:

Custodial Services

Qty
Unit
Unit Cost
Total Cost
2001
Custodial Services: Administration, Maintenance and Honor Guard Bldgs/ Bathroom
12
Mo.
2002
Monthly Services
12
Mo.
2003
Semi-annually duties
2
Yr
2004
Annual Carpet cleaning
1
Yr

Total Cost:

Option Year 3:

CLIN

No.

Description:

Custodial Services

Qty
Unit
Unit Cost
Total Cost
3001
Custodial Services: Administration, Maintenance and Honor Guard Bldgs/ Bathroom
12
Mo.
3002
Monthly Services
12
Mo.
3003
Semi-annually duties
2
Yr
3004
Annual Carpet cleaning
1
Yr

Total Cost:

Option Year 4:

CLIN

No.

Description:

Custodial Services

Qty
Unit
Unit Cost
Total Cost
4001
Custodial Services: Administration, Maintenance and Honor Guard Bldgs/ Bathroom
12
Mo.
4002
Monthly Services
12
Mo.
4003
Semi-annually duties
2
Yr
4004
Annual Carpet cleaning
1
Yr

Total Cost:

Total Cost

Base Year:
$_______________________
Option Year 1:
$ ______________________
Option Year 2:
$ ______________________
Option Year 3:
$ ______________________
Option Year 4:
$ ______________________
Aggregate Total (Base + all Option Years):
$ ______________________

PRICE SCHEDULE: Units and services to be in accordance with the Statement of Work, Technical Specifications, and Terms and Conditions contained in this solicitation.

B.3 INFORMATION

The contractor shall provide all necessary supervision, labor, materials, supplies, and equipment to perform Janitorial Services at Great Lakes National Cemetery in Holly, MI for the period Date of Award through 365 days (base period), with four 1-year options (if exercised) to extend the term of the contract through 2024.

A. General Information

0. Title of Project: Janitorial/Custodial Services

0. Background:

1. Great Lakes National Cemetery is located at 4200 Belford Rd. Holly, MI 48442.

1. National Cemeteries are National Shrines. National Cemeteries are a resting place for our nation's heroes and as such, the standards for management, maintenance and appearance of these cemeteries have been established by the National Cemetery Administration (NCA) to reflect this nation's concern and respect for those interred there. The NCA’s mission: the NCA honors veterans with a final resting place and lasting memorials that commemorate their service to our nation.

1. The standards of maintenance and appearance at these cemeteries must reflect this nation's concern for those interred there. For this reason, strict adherence to the specifications is required as well as National Cemetery Administration standards.

0. Type of Contract: Firm Fixed Price

0. Scope of Work: The Contractor shall furnish all labor, supervision, professional expertise, equipment, and supplies. All equipment, supplies and activities shall be maintained, operated and performed in accordance with all applicable Federal, State, County, Village, and Township laws, ordinances and regulations including, but not limited to OSHA standards. Any damage to government property, etc., by the Contractor shall be repaired or replaced at Contractor's expense, as directed by the COR.

3. This is a service contract for janitorial services at the Great Lakes National Cemetery, Holly, MI and hereafter referred to as “Cemetery.” The overall responsibility of the Contractor is to plan, coordinate, organize, manage, and perform the activities described herein, which are required to maintain an acceptable appearance of the cemetery facilities.

B. Site Visit

The Site visit will be February 14, 2019 at 10am local. Please meet at the Administration Building. This is the only organized site visit.

If you are unable to attend my may visit on your own, please sign in. There will be no one available for a tour or to answer questions.

C. Contract Post-Award Meeting

The contractor shall not commence performance of the tasks in this Statement of Work until the Contract Officer has conducted a “kick-off” meeting or has advised the contractor that a “kick-off” meeting is waived.

D. General Requirements

1. DESCRIPTION OF SERVICES:

3. The contractor shall provide all supervision, personnel, equipment, supplies, supervision, (to include Safety Data Sheets) and other items and services necessary to perform the following janitorial/custodial services at Great Lakes National Cemetery

3. Areas to be served are the Honor Guard, Maintenance Building, and Administration Building. All janitorial services shall be performed and completed Monday through Friday (excluding Federal Holidays) beginning at 8:00 am and not later than 3:30 pm. Janitorial services are also required during the entire Memorial Day weekend (Saturday, Sunday and Monday – the last Monday in May) and on any other days designed by the Contract Officer’s Representative (COR).

3. Contractor shall accomplish all work in accordance with the technical specifications that have been provided as Attachments in this solicitation. Overall work shall conform to the NCA Operational Standards and Measures.

3. The Contractor shall be responsible for provide a safe working environment for Contractor, Cemetery staff and general public.

2. STANDARDS OF EMPLOYEE CONDUCT:

a) Every action by Contractor personnel at a national cemetery must be performed with the special care, reverence, dignity, and respect that acknowledges the cemetery as the final resting place that commemorates the service and sacrifice that service members, Veterans and their families made for our Nation. Critically important is the awareness required of the Contractor’s employees of the remains buried in the grounds where the work is performed. The utmost care must be given to these remains and the headstones and flat grave markers that mark those gravesites and memorialize the service of individuals.

b) Contractor and Contractor Personnel shall be required to adhere to the following standards of dress and conduct while performing work in the National Cemetery. These standards and regulations are enforceable under Title 38, U.S.C., Part I, Chapter 9, Section 901.

4. Be fully clothed at all times in matching uniforms, to include long slacks or pants and shirt, buttoned up from neck to waist. Clothing shall be clean each day. Any soiled clothing should be Cemetery work-related that day. T-shirts and/or tank tops as outer garments are prohibited. Shoes/boots shall not have holes or loose soles. Steel-toed shoes shall be required in accordance with OSHA requirements. Contractor employees shall maintain good personal hygiene.

4. Shall not engage in loud or boisterous behavior or use profane or abusive language. Shall show proper reverence during committal services.

4. Shall neither eat nor drink beverages (except water or non-alcoholic drinks) in the work areas, nor in site of committal shelter during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

4. The only designated smoking areas for the Great Lakes National Cemetery is located by the Maintenance Building patio and the Administration Building Honor Guard entrance. All other areas are designated as NO SMOKING.

3. PARKING AND VA REGULATIONS:

a) Contractor employees may park privately owned vehicles in the area designated for parking by the COR. It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas. The Cemetery will not invalidate or make reimbursement for parking violations of the Contractor’s employees under any conditions. Smoking is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited. Enclosed containers, including tool kits, will be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

b) All contractor personnel operating vehicles on government property must possess a valid state driver’s license.

4. INSPECTION AND CLEANING OF CEMETERY FACILITIES:

a) The Contractor shall perform a weekly inspection on Thursday or Friday. During this inspection the appearance of the facilities will be observed, and any deficiencies noted within the scope of the contract shall be corrected as soon as practicable. Items that need correcting outside the scope of the contract shall be reported to the Contract Officer or his/her representative. The Contractor shall not correct items outside scope of the contract without an official modification to the contract through the Contract Officer.

b) The Contractor shall clean the public restrooms and maintenance building daily. Cleaning shall include sweeping and mopping the floor, disposing of trash, removing cobwebs from all areas, emptying trashcans and any other requirement listed in Attachment A.

c) The Contractor shall be required to submit inspection and work reports accomplished to the COR weekly.

5. SUPERVISION, WORK HOURS AND TRAINING:

a) Program Manager: A competent and experienced Program Manager shall be immediately available every day whenever work is being performed and available within 30 minutes during business hours while the Contractor Personnel are not on site. The Program Manager shall have 3 years of proven supervisor experience and 3 years of proven janitorial experience. The Contractor shall appoint a Crew Foreman/Site Supervisor who shall ensure that the work is (i) being accomplished in an expeditious manner without undue delay, (ii) performed in accordance with the Contract specifications, and (iii) work is performed to safety and quality requirements. The Program Manager shall ensure all specifications are being met, ensure contract work does not conflict with ceremonies and funerals, and ensure employees are adequately supervised and proper conduct is maintained. BOTH PROGRAM MANAGER AND SITE SUPERVISOR ARE REQUIRED TO BE FLUENT IN ENGLISH AS WELL AS THE LANGUAGE OF THE MAJORITY OF THEIR ON-SITE PERSONNEL.

b) Work Hours: Work shall be performed between the hours of 8:00a.m. to 3:30 p.m., Monday through Friday unless otherwise directed by the COR or Contract Officer (CO). At the Contractor’s request, and with the written permission of the CO, work may also be permitted to be scheduled for weekends and/or holidays. In emergency situations caused by the Contractor, or when severe adverse weather prohibits work during the week, the Contractor shall arrange with the COR and CO to work on weekends and/or holidays in order to meet performance time frames. The Government will not compensate the Contractor for any alternate work schedules needed for the Contractor to complete all contract work within the specified project duration. Contractor may need to work certain holidays depending on interment schedule. Notwithstanding, if any work under this contract will be required outside of the VA's normal working hours 8:00 a.m. to 4:30 p.m. Monday through Friday, the Contractor shall request for a deviation in writing to the COR at least 24 hours in advance. The COR will notify the appropriate individuals regarding Contractor's anticipated schedule and will provide written approval or disapproval to the Contractor from the CO.

c) The Contractor shall be responsible for maintaining satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. The Contractor shall remove employees for cause, to include, but not limited to, misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government.

d) The Contractor shall also be responsible for training and safety precautions for Contractor employees performing work under these specifications. OSHA standards shall be observed by the Contractor in all work performed. Appropriate safety equipment shall be furnished by the Contractor to Contractor personnel and shall be used as prescribed by OSHA standards, including (if applicable for the duties being performed) safety shoes, safety glasses, protective gloves and hearing protection devices. The following OSHA and NFPA standards and codes are to be adhered to:

i. Occupational Safety and Health Administration (OSHA) 29 CFR 1910 Safety and Health Regulations for Personal Protection, Safety Color Codes, Portable Power Tools, Electrical Safety and Portable Electric Equipment.

ii. Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

6. WORK SCHEDULING AND MAINTENANCE DURING CEMETERY FUNCTIONS:

a) The Contractor shall coordinate a work schedule with the COR(s) on a daily basis to ensure that no work is being performed at the immediate site of a scheduled interment. These daily meetings are also an opportunity for the Contractor to ask questions and ensure he/she understands the off-limit areas, which may vary, depending on the event. The COR or his/her representative will furnish the Contractor with a schedule of all interments and/or ceremonies no later than the close of business of the day prior to the scheduled interment, and a minimum of three (3) days before any ceremonial events.

b) The Contractor is solely responsible for ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor is solely responsible for staying abreast of all such upcoming events and when in doubt, he/she must ask the COR(s). The Contractor shall meet with the COR at the end of each day to determine work completed and ensure that work is on schedule. In the absence of the COR, the Contractor shall meet with the Alternate COR if there is one.

7. HISTORIC PRESERVATION:

a) Where the Contractor or any of the Contractor's employees, prior to, or during the service work, are advised of or discover any possible archeological, historical and/or cultural resources, the Contractor shall immediately notify the COR verbally, and then with a written follow up.

8. ACTIONS:

1. Normally, the COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified.

b) If the Government created any of the discrepancies, these will not be counted against the Contractor's performance. When the Government has caused the Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

c) For serious contract performance deficiencies, or when less formal communications fail to resolve minor performance deficiencies, the COR with the CO will issue a Contract Discrepancy Report (CDR) to the Contractor. The CDR will require the Contractor to respond in writing why the performance was unacceptable, what corrective actions have been/will be taken to fix the discrepancy, and how avoidance of a recurring problem will be prevented in the future. If the Contractor does not achieve satisfactory performance by correcting the discrepancy identified in the CDR by the end of the next period or agreed suspense date, further actions may be considered by the Contract Officer, to include a determination on whether continued performance by the contractor is feasible. When a CDR is issued for a service, the Contract Officer and/or the COR may exercise any contractual remedy available for non-performance.

9. PERFORMANCE EVALUATION MEETING:

a) The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of a meeting among the Contractor, Contract Officer, and the COR. A mutual effort will be made to resolve all problems identified. The Government will prepare written minutes of the meeting. The Contractor, Contract Officer, and the COR will sign minutes of the meeting(s).

b) Should the Contractor not concur with the minutes, he shall state in writing to the Contract Officer within ten calendar days any areas he does not concur and explain the reasons for non-concurrence. The Contract Officer will review and consider the reasons submitted for the Contractor's non-concurrence and make a decision. The Contract Officer will notify the Contractor of the decision in writing within ten calendar days.

10. CONTRACTOR’S QUALITY CONTROL PLAN (QCP):

a) The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP shall be forwarded to the CO along with the requested initial quotation. The CO will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

i. An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

ii. On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

iii. Incorporation of either active or established internal policy and procedures for updating equipment and procedures that may affect performance of contract.

iv. The methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

v. On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

vi. A log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services.

vii. On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

14. SCHEDULE FOR DELIVERABLES

a) If for any reason any deliverable cannot be delivered within the scheduled time frame the contractor shall be required to explain why in writing to the Contract Officer, including a firm commitment of when the work will be completed. This notice to the Contract Officer shall cite the reasons for the delay, and the impact on the overall project. The Contract Officer will then review the facts and issue a response in accordance with applicable regulations.

b) Contract period will consist of a base period from the date of award through 365 days with four, one-year options to extend the term of the contract into 2024, if exercised. Units and services to be in accordance with Statement of Work, attached technical specifications, and the terms and conditions contained in this solicitation.

15. CHANGES TO THE STATEMENT OF WORK

0. Any changes to this Statement of Work will be authorized and approved only through written correspondence from the Contract Officer.

16. REPORTING REQUIREMENTS

a) The Contractor shall be required to provide the COR monthly written progress reports. These are due to the COR by the second workday following the end of each calendar month throughout the project’s duration. The COR is required to provide monthly progress reports to the Contract Officer.

b) The progress reports shall cover all work completed during the preceding month and shall present the work to be accomplished during the subsequent month. This report shall also identify any problems that arose and a statement explaining how the problem was resolved. This report shall also identify any problems that have arisen but have not been completely resolved with an explanation.

17. GOVERNMENT RESPONSIBILITIES

1. The Government will provide a staging area on site for contractor operations.

1. The Government will not be responsible for any loss, damage, or theft of Contractor items. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of Cemetery facilities used by Contractor's employees.

1. The Government will allow the use of the janitorial closets at the cemetery for used by the Contractor to store supplies and materials. The Government will not be responsible for any damage to or loss of the Contractor's equipment and supplies stored on the Government's premises.

1. The Contractor shall be responsible for safely storing any chemicals, pesticides, herbicides, cleaning solutions, etc. in accordance with manufacturers recommendations. An SDS (Safety Data Sheet) is required for all chemicals and cleaning solutions.

1. Electricity and phone service will NOT be furnished by the Government for the contractor’s work area. However, government will provide all electricity and water used on and for the cemetery facility.

1.

B.4 STATEMENT OF WORK

A. GENERAL:

0. All work performed under this section is subject to the General Requirements and Contract Documents to offerors which form a part of these specifications, and the Contractor will be held responsible for and governed by all the requirements there under. All equipment and supplies to be provided by the contractor.

1. SCOPE:

Work consists of cleaning, sanitizing and maintaining all public restrooms, break room, administrative/public information building, Honor Guard, and maintenance building at Great Lakes National Cemetery.

SPECS

· Administration Building: 1025sqft Sweeping /Mopping 5600sqft vacuuming.

· Maintenance Building. 3250sqft Sweeping / Mopping.

· Honor Guard Building. 843sqft Sweeping / Mopping.

1. GENERAL REQUIREMENTS:

2. Floors

a) Sweep outside entrance of Admin building ensuring area is free of debris.

b) Sweep and mop all floor surfaces (moving tables, chairs, waste cans, mats, and floor items as needed) and remove stains as needed.

c) Floors will be mopped daily or as directed by the COR/Director with a disinfecting cleaning solution, strip, and waxed, if appropriate twice a year.

d) Vacuum all carpet and rug areas (including mats/carpet runners); ensuring the removal of debris; moving light furniture and floor items as needed.

e) At discretion of the COR, all carpet and rug areas will be vacuumed and shampooed annually, at least one week (5 days) prior to Memorial Day Services.

2. Doors/Walls/Partitions

a) Clean glass doors (with clean cleaner), inside and outside surfaces (glass inserts within doorframes in Maintenance, Honor Guard, and Admin Bldgs.).

b) All glass surfaces will be cleaned with an appropriate glass cleaner so the surface is free of grease, dirt and smudge marks daily.

c) Dust and spot clean doors, doorframes, walls and partitions, ensuring all corners are free of dust and cobwebs.

d) Dust and spot clean all window ledges, windowsills, and baseboards.

3. Restrooms/Locker Rooms/Lunchrooms

a) Clean restrooms and locker rooms with germicide disinfectant to include toilets/urinals, sinks, partitions, floors and walls.

b) All sinks and countertops will be cleaned, sanitized and wiped to remove all excess standing water daily.

c) Clean and polish all glass, mirrored and stainless-steel areas with appropriate cleansers ensuring no streaks.

d) All glass surfaces will be cleaned with an appropriate glass cleaner so the surface is free of grease, dirt and smudge marks daily.

e) Any feminine hygiene disposal units will be emptied, cleaned and sanitized in a method approved for cleaning and disposing of blood borne pathogens daily.

f) Furnish and fill all soap dispensers, paper towels and toilet paper. An adequate supply of toilet paper, paper towels and soap will be maintained on a daily basis so that there is always a roll on the dispensers and one back-up roll available for all restrooms.

g) Pour all mop and/or cleaning water down the designated floor drains. Sinks will not be used as a drain. Clean and seal floor drains.

4. General

a) Empty, clean, and line all waste cans, including trash receptacles inside the buildings and outside at building entrances.

b) Clean, polish, and sanitize drinking fountains (4 ea.).

c) Empty and damp wipe ashtrays at entrances and exits of buildings. The receptacle should be free of liter associated with cigarette smoking, as well as gum, wrappers, etc.

d) Clean and damp wipe chairs, wall clocks, wall pictures, top of file cabinets, and counter tops.

e) Clean and polish light switches, door handles, and push plates through the facility.

f) Clean (vacuum or dust) vents, louvers, light fixtures (inside & outside of the facilities), blinds, and windowsills. A treated cloth should be used when necessary.

g) Dust and polish all wood surfaces and countertops.

h) Clean and wipe down exterior benches (2 ea. @ Admin Bldg.).

i) Exterior power washing and squeegeed clean of all exterior windows and screens. (Admin Bldg. 40ea. Maint. Bldg. 34ea. Honor Guard Bldg. 6ea.).

j) Clean, organize, and maintain the janitors closet. All supplies, materials, and equipment will be kept in an organized manner in the janitorial closets.

k) All debris resulting from the cemetery janitorial services will be disposed of in Government provided dumpster designated by the COR.

D. GREEN CLEANING

1. The Contractor shall use green cleaning products and processes. Green cleaning is a planned and organized approach to cleaning that is designed to protect the occupants and workers' health and reduce the impact on human health and the environment. Unlike a traditional cleaning program, a green custodial program takes a holistic approach to building cleaning and goes beyond simple appearances to focus on health and the environmental impacts.

2. Green cleaning products and processes include, but are not limited to products containing recycled content, environmentally preferable products and services, vacuum cleaners with HEPA filtration, bio-based products, and products and services that minimize the use of energy, water, and other resources. In addition to compliance with these requirements, the Contractor shall follow all applicable standard industry practices including, but not limited to those published by the National Institute of Building Sciences (NIBS), American Society of Testing Materials (ASTM), and Carpet and Rug Institute (CRI), as well as applicable standards of the Environmental Protection Agency (EPA).

3. The Contractor shall take every precaution to ensure that if available, only safe and environmentally preferable products are used. Preference must be given to cleaning products that meet the following: United States Department of Agriculture (USDA) designated bio-based products, Green Seal certified (Standard GS-37 for Commercial and Institutional Cleaners, Comprehensive Procurement Guidelines (CPG)), and applicable Executive Orders.

4. The Contractor shall give preference to supplies and products that are "environmentally preferable". The list of Comprehensive Procurement Guideline (CPG) items and their associated Recovered Materials Advisory Notices (RMAN’s) are available at http://www.epa.gov/cpg. Items such as trash bags are on the CPG list. Information on CPG items can be found at: http://www.epa.gov/cpg/products.htm. This includes concentrated and ready-to-use cleaning chemicals (spray bottles must be labeled with the contents) that use ecologically sound packaging, are phosphate-free, non-corrosive, non-combustible, non-poisonous, non-reactive, and non-aerosol; contain no carcinogens, mutagens and teratogens; contain no ozone-depleting substances; and are bio-based and fully biodegradable. Such products must have lower toxicity, and reduced potential for skin, eye, and, respiratory irritation than comparable products used for the same purpose and must contain no unnecessary dyes or fragrances. Concentrates are preferable compared to ready-to-use products and should be used wherever possible. Furthermore, dilution control equipment (use equipment or systems consistent with those specified or recommended by the manufacturer of the concentrate products) should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Preference must be given to cleaning products meeting the following Green Seal Standards: GS-37 for Commercial and Institutional Cleaners for those product categories covered by this Standard and GS-34 for Degreasers (http://www.greenseal.org/findaproduct/index.cfm#cleaners).

5. The Contractor must give preference to floor finishes and floor maintenance products that are free of metals, such as zinc, arsenic, lead, cadmium, cobalt, chromium, mercury, nickel, or selenium.

END OF SOW

SECTION C - CONTRACT CLAUSES

SBA ACT 8(d)(13)(B)

(B) NOTICE.—

(i) IN GENERAL.—A prime contractor for a covered contract shall notify in writing the contracting officer for the covered contract if the prime contractor pays a reduced price to a subcontractor for goods and services upon completion of the responsibilities of the subcontractor or the payment to a subcontractor is more than 90 days past due for goods or services provided for the covered contract for which the Federal agency has paid the prime contractor.

(ii) CONTENTS.—A prime contractor shall include the reason for the reduction in a payment to or failure to pay a subcontractor in any notice made under clause (i).

DIGNITY CLAUSE

Every action by Contractor personnel at a National Cemetery must be performed with the special care, reverence, dignity, and respect that acknowledge the cemetery as the final resting place that commemorates the service and sacrifice those service members, Veterans, and their families made for our Nation. Critically important is the awareness, required of the contractor employees, of the remains buried in the grounds where the work is performed. The utmost care must be given to these remains and the headstones and flat grave markers that mark those gravesites and memorialize the service of individuals.

Contractors cannot walk, stand, lean, sit or jump on headstones or markers. Nor can they drive over them. during performance of this work.

Additionally, should any activity result in the exposure and/or damage to any remains, container for remains (i.e., casket or urn), or outer burial container, the Contractor must contact the COR, Director/Assistant Director, and Contracting Officer (CO) for guidance.

Any doubts as to proper procedures shall be brought to the attention of the COR, Director/Assistant Director, and CO for guidance or resolution.

The Contractor is required to discuss the guidance with their employees and have each employee sign a statement of compliance and deliver the signed statement to the COR before work may begin.

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work.

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