36C78619Q0155-002.pdf

ATTACHMENT B: PAST PERFORMANCE QUESTIONNAIRE

SOLICIATION NO.: 36C78619Q0155, Tree Removal and Stump Grinding Services at the Baltimore National Cemetery

Date: _____________

Company (Quoter) Name: ________________________________

COMPANY: __________________________________

REFERENCE: ______________________________________

TYPE OF WORK: ___________________________________________

CONTRACT PERIOD: __________________________________________________

LENGTH OF SERVICES PERFORMED:

ESTIMATED CONTRACT AWARD AMOUNT:

For the following questions, please choose the number on the scale from 1 to 5, which most accurately describes the Contractor’s performance on the contract referenced above.

1 - unacceptable performance

2 - marginally acceptable

3 - fully acceptable or Good

4 - Very Good, with very few incidents

5 - Superior performance.

You may email questionnaire along with your comments to David Dilks at david.dilks@va.gov or if you have any questions. Thank you for your time and input.

1 Evaluate the company’s compliance with contractual terms and conditions and the technical requirements of the contract.

1 2 3 4 5 N/A

Comments:

2 Has the company demonstrated reasonable and cooperative behavior in resolving customer requests and or complaints?

1 2 3 4 5 N/A

Comments:

3 Is the Offeror flexible in satisfying the requirements of the customer?

1 2 3 4 5 N/A

Comments:

4 To what extend did the company meet the response times in the contract?

1 2 3 4 5 N/A

Comments:

5 Are invoices easily understood and do they accurately reflect charges?

Comments:

1 2 3 4 5 N/A

1 2 3 4 5 N/A

7. Would you award to this company again?

1 2 3 4 5 N/A

6 Rate the company’s overall performance: