36C78619Q0033-002.pdf

Department of Veterans Affairs Abraham Lincoln National Cemetery National Cemetery Administration Statement of Work

Trash Removal and Disposal Services

A. General Information

1. Title of Project: Trash Removal Contract

2. Scope of Work: The Contractor shall furnish all labor, supervision, professional expertise, equipment, and supplies. All equipment, supplies and activities shall be maintained, operated and performed in accordance with all applicable Federal, State, County, Village, and Township laws, ordinances and regulations including, but not limited to OSHA standards. Any damage to government property, etc., by the Contractor shall be repaired or replaced at Contractor's expense, as directed by the COR.

(a) This service contract at Abraham Lincoln National Cemetery, Elwood, IL, hereafter referred to as “Cemetery,” requires a contractor with past professional experience in janitorial maintenance. The overall responsibility of the Contractor is to plan, coordinate, organize, manage and perform the activities described herein, which are required to maintain an acceptable appearance of the cemetery facilities.

(b) National cemeteries are a final resting place for our nation's heroes and as such, the standards for management, maintenance and appearance of these cemeteries have been established by the National Cemetery Administration to reflect this nation's concern and respect for those interred there. The National Cemetery Administration (NCA) mission; The NCA honors veterans with a final resting place and lasting memorials that commemorate their service to our nation.

2. DESCRIPTION OF SERVICES:

a) The contractor shall provide all supervision, personnel, equipment, supplies, supervision and other items and services necessary for trash disposal services at Abraham Lincoln National Cemetery.

b) Trash Receptacles to be served are located at the Administration/Maintenance Complex yard and additional designated collection locations around the cemetery streets.

c) Trash removal shall be performed and completed Tuesday through Friday between the hours of

8:30am and 3:30pm. Excluding all Federal Holidays.

FEDERAL HOLIDAYS

(1) New Year’s Day (January)

(2) Martin Luther King’s Birthday (January)

(3) President’s Day (February)

(4) Memorial Day (May)

(5) Fourth of July (July)

(6) Labor Day (September)

(7) Columbus Day (October)

(8) Veterans Day (November)

(9) Thanksgiving Day (November)

(10) Christmas Day (December)

National Cemetery Administration Statement of Work

3. STANDARDS OF EMPLOYEE CONDUCT:

a) Contractor and Contractor personnel shall be required to adhere to the following standards of dress and conduct while performing work in the National Cemetery. These standards and regulations are enforceable under Title 38, U.S.C., Part I, Chapter 9, Section 901.

(1) Be fully clothed at all times in matching uniforms, to include long slacks or pants and shirt, buttoned up from neck to waist. Clothing shall be clean each day. Any soiled clothing should be cemetery work-related that day. T-shirts and/or tank tops as outer garments are prohibited.

Shoes/boots will have no holes or loose soles. Steel-toed shoes will be required in accordance with OSHA requirements. Contractor employees will maintain personal hygiene.

(2) Shall not engage in loud or boisterous behavior or use profane or abusive language. Shall show proper reverence during committal services.

(3) Shall neither eat nor drink beverages (except water or non-alcoholic drinks) in the work areas, nor in site of committal shelter during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

(4) Contractor personnel shall not lean, sit or stand on or against headstones or monuments. No tools, equipment or other items will be placed or leaned on headstones or monuments.

(5) The only designated smoking area for Abraham Lincoln National Cemetery is located by the maintenance building. All other areas are designated as NO SMOKING.

4. PARKING AND VA REGULATIONS:

a) Smoking is prohibited inside any buildings at the Cemetery. Possession of weapons is prohibited.

Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

b) All contractor personnel operating vehicles on government property must possess a valid state driver’s license.

5. SUPERVISION, WORK HOURS AND TRAINING:

a) Work Hours: Work may be performed between the hours of 8:30a.m. to 3:30 p.m., Tuesday through Friday unless otherwise directed by the Cemetery Director or COR.

b) The Contractor shall be responsible for maintaining satisfactory standards of personnel conduct and work performance and shall administer disciplinary action as required. The Contractor shall remove employees for cause, to include, but not limited to, misconduct in performance of duty under these specifications and/or conduct contrary to the best interests of the Government.

c) The Contractor shall also be responsible for training and safety precautions for Contractor employees performing work under these specifications. OSHA standards shall be observed by the

National Cemetery Administration Statement of Work

Trash Removal and Disposal Services

Contractor in all work performed. Appropriate safety equipment shall be furnished by the Contractor to Contractor personnel and shall be used as prescribed by OSHA standards, including (if applicable for the duties being performed) safety shoes, safety glasses, and hearing protection devices. The following OSHA and NFPA standards and codes are to be adhered to:

d) Occupational Safety and Health Administration (OSHA) 29 CFR 1910 Safety and Health

Regulations for Personal Protection, Safety Color Codes, Portable Power Tools, Electrical Safety and Portable Electric Equipment.

e) Site and Building Access: Maintain free and unobstructed access to facility emergency services and for fire, police and other emergency response forces in accordance with NFPA 241.

6. PLACEMENT OF ORDERS:

a) Delivery Orders for services at Abraham Lincoln National Cemetery will be placed by the COR through the Contracting Officer and may be placed initially via facsimile (fax) or electronic mail (e-mail). Orders may be followed up with a copy forwarded by either U. S. Mail or a commercial courier service, to ensure legibility.

b) Agents/Branches; if the Contractor maintains agents/branches, the Department of Veterans Affairs are to be provided with a list containing any information necessary indicating how and with whom orders are to be placed.

7. WORK SCHEDULING AND MAINTENANCE DURING CEMETERY FUNCTIONS:

a) The Contractor is solely responsible for ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor is solely responsible for staying abreast of all such upcoming events and when in doubt, he/she must ask the COR(s).

8. PERFORMANCE EVALUATION MEETING:

a) The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of a meeting among the Contractor, Contracting Officer, and the COR. A mutual effort will be made to resolve all problems identified. The Government will prepare written minutes of the meeting. The Contractor, Contracting Officer, and the COR will sign minutes of the meeting(s).

b) Should the Contractor not concur with the minutes, he will state in writing to the Contracting

Officer within ten calendar days any areas he does not concur and explain the reasons for non-concurrence. The Contracting Officer will review and consider the reasons submitted for the Contractor's non-concurrence and make a decision. The Contracting Officer will notify the Contractor of the decision in writing within ten calendar days.

8. If the Government created any of the discrepancies, these will not be counted against the Contractor's performance. When the Government has caused the Contractor to perform in an unsatisfactory manner, the COR will forward a written notice to the responsible organizational element requesting corrective action be taken.

National Cemetery Administration Statement of Work

a. When the Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to the Contractor. The seriousness of the failures should govern whether to issue CDR at the end of the period, or as soon as the limits of satisfactory performance are exceeded.

b. When a CDR is issued for a service, the Contracting Officer must deduct from the periodic payment, a percentage of that payment as indicated in the Performance of Work Requirements Summary as attached hereto.

c. If the Contractor does not achieve satisfactory performance by the end of the next period or agreed suspense date, another CDR will be issued and the appropriate amount deducted from the periodic payment in accordance with the disincentive rate listed in the attached Performance Requirements Summary.

d. A third CDR will be the cause for a Cure Notice. However, the Contracting Officer may issue a Cure Notice at any time he/she deems appropriate. Depending on the overall performance of the Contractor, an unsatisfactory reply to the Cure Notice should require a Show Cause letter to be issued, followed by consideration of termination of the contract.

9. CONTRACTOR’S QUALITY CONTROL PLAN (QCP):

a. The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP will be forwarded to the CO along with the requested initial quotation. The CO will review the QCP and list any needed clarifications, and return to Contractor for response, if necessary. The Contractor’s QCP shall include the following or have incorporated into during performance of contract, at a minimum:

1. An inspection plan covering all services required by this contract. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspections.

2. On-site records of all inspections conducted by the Contractor noting necessary corrective action taken. The Government reserves the right to request copies of any and/or each inspection.

3. Incorporation of either active or established internal policy and procedures for updating equipment and procedures that may affect performance of contract.

4. The methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

5. On-site records identifying the character, physical capabilities, certifications and ongoing training of each employee performing services under this contract.

6. A log to account for all requests for immediate service. The log shall indicate the date and time of services, and description of results and completion of these services.

National Cemetery Administration Statement of Work

Trash Removal and Disposal Services

7. On-site records of any complaints or problems, with procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

10. Schedule for Deliverables

i. If for any reason any deliverable cannot be delivered within the scheduled time frame the contractor is required to explain why in writing to the contracting officer, including a firm commitment of when the work shall be completed. This notice to the contracting officer shall cite the reasons for the delay, and the impact on the overall project. The contracting officer will then review the facts and issue a response in accordance with applicable regulations.

ii. Contract period will consist of a base period from October 1, 2019 through September

30, 2020, with four one-year options to extend the term of the contract through September 30, 2023. Units and services to be in accordance with Statement of Work, attached technical specifications, and the terms and conditions contained in this solicitation.

11. Contractor Experience Requirements (If Applicable)

12. Confidentiality and Nondisclosure

a. The preliminary and final deliverables and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order are the exclusive property of the U.S.

Government and shall be submitted to the contracting officer at the conclusion of the task order.

b. The contracting officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor.

Any request for information relating to this task order presented to the contractor shall be submitted to the contracting officer for response.

c. Press releases, marketing material or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the contracting officer.

B. GENERAL REQUIREMENTS:

1) TRASH REMOVAL SERVICES PROVIDED

a.) Provide a 4-yard container with lids for paper and cardboard recycling removal. (Weekly) b.) Provide 8-yard containers with lids for general trash removal. (Weekly) c.) Provide 30-yard roll off containers to be placed at a pre-specified mass collection area for special events and holiday floral pickup in the months of (December and January).

d.) Provide 20-yard roll off containers to be parked along streets for special events and holiday

National Cemetery Administration Statement of Work

Trash Removal and Disposal Services floral pickup in (January).

e.) Provide Standard Port-O-Lets with hand sanitizers mounted inside for Memorial Day event in (May).

f.) Provide ADA Handicap Port-O-Lets with hand sanitizers mounted inside for Memorial Day event in

(May).

g.) Provide Sanitizer Stands with Hand Sanitizer units mounted to stands for Memorial Day event in (May).

h.) Provide street sweeping of all cemetery streets and parking lots. Cemetery will provide water hooks up services and on-site dumping site for debris collected while performing street sweeping services.

(Quarterly)

SAFETY & SECURITY

The contractor shall, at all times, exercise care and caution in performing the duties described in the statement of work so as not to cause injury to themselves or other persons. The contractor shall perform the assigned tasks and duties in a safe manner in accordance with VA, NCA, and OSHAWA regulations and policies. The contractor shall indemnify to protect itself, and render the United States Government, its employees, agents, and representatives, harmless from any liability resulting from personal injury arising out of performance of the work continued herein. The contractor shall maintain insurance in accordance with FAR Clause 52.228-5, Insurance – Work on a Government Installation, in an amount not less than $100,000/per person. The contractor shall provide evidence of insurance coverage, as well as evidence that employees performing work under the contract are bonded or otherwise insured against theft, damage, and loss.

The contractor and contractor’s employees shall follow the cemetery smoking policy. Policy is available at the cemetery.

As debris resulting from cemetery janitorial services shall be disposed of in government provided Dumpster’s designated by the COR.

END OF STATEMENT OF WORK