36C77020Q0034-001.docx

36C77020Q0034

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

NCO 15 Contracting Ofc - CMOP 36C77020Q0034 01-03-2020 Rathjen, Jenny; jenny.rathjen@va.gov 913-684-0158 01-24-2020

4:00 PM

36C770 Department of Veterans Affairs NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012 X X 561320 $30 Million N/A X Consolidated Mail Outpatient Pharmacy 5000 South 13th Street Leavenworth KS 66048 36C770 Department of Veterans Affairs

NCO

15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012

Department of Veterans Affairs

FSC

PO Box 149971 Austin TX 78714-8971 Provide up to two (2) FTE janitors for the Consolidated Mail Outpatient Pharmacy located in Leavenworth, KS as outlined in the statement of work.

X X Jenny Rathjen Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Name of Company:

Name:

Title:

Address:

E-Mail Address:

Phone No.: Toll Free No.:

Fax No.:

DUNS Number: ___________________________________

b. GOVERNMENT: Contracting Officer 36C770 –Jenny Rathjen Department of Veterans Affairs National CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5581

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FSC

PO Box 149971 Austin TX 78714-8971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2. SCHEDULE OF SERVICES AND PRICE

1. SCHEDULE OF SERVICES

a. Purpose

(1) The Contractor shall provide up to two (2) FTE janitors located at Leavenworth Consolidated Mail Out-Patient Pharmacy (CMOP), 5000 South 13th Street Trafficway, Leavenworth, KS 66048. The work described shall be performed in accordance with the statement of work.

b. Contract Minimum and Maximum

(1) In accordance with FAR Clause 52.216-22, Indefinite Quantity, the overall “minimum” amount established is $100.00 and the overall contract maximum is $600,000.00.

2. PRICE

Base Period: Approximately February 1, 2020 through January 31, 2021

CLIN*

DESCRIPTION:

UNIT PRICE:

TOTAL PRICE:

* Contract Line Item Number Option Year I: February 1, 2021 through January 31, 2022

CLIN*

DESCRIPTION:

UNIT PRICE:

TOTAL PRICE:

Option Year II: February 1, 2022 through January 31, 2023

CLIN*

DESCRIPTION:

UNIT PRICE:

TOTAL PRICE:

Option Year III: February 1, 2023 through January 31, 2024

CLIN*

DESCRIPTION:

UNIT PRICE:

TOTAL PRICE:

Option Year IV: February 1, 2024 through January 31, 2025

CLIN*

DESCRIPTION:

UNIT PRICE:

TOTAL PRICE:

36C77020Q0034 As part of the price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding six (6) months of the offeror's final price to the offeror's total price. Offerors shall not submit a price for the potential six-month extension of services period. The Government may choose to exercise the Extension of Services at the end of any performance period (base or option periods), utilizing the rates of that performance period.

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B.3. PERFORMANCE WORK STATEMENT

1. GENERAL:

1.1. The Contractor shall provide up to two (2) FTE janitors in accordance with the specifications contained herein to the Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy (CMOP) located at 5000 South 13th Street Trafficway, Leavenworth, KS 66048. The Contractor shall supply all management, supervision, and labor necessary to provide non-personal janitorial services.

1.2. This will be a single award, Indefinite Delivery, Indefinite Quantity (IDIQ) contract with a performance period of one base year, with four, one-year option periods that may be exercised at the sole discretion of the Government. In accordance with FAR Clause 52.216-22, Indefinite Quantity, the minimum guarantee for this contract will be $100.00 and the overall “maximum” amount established for this contract is $600,000.00.

1.3. Task orders, ordering services will be issued against the IDIQ contract.

2. ABBREVIATIONS

2.1. CMOP – Consolidated Mail Outpatient Pharmacy

2.2. VA – Department of Veterans Affairs

2.3. VHA – Veterans Health Administration

2.4. OTC – Over the Counter

2.5. FTE – Full Time Equivalent

2.6. CO – Contracting Officer

2.7. COR – Contracting Officer’s Representative

2.8. IDIQ – Indefinite Delivery, Indefinite Quantity

2.9. PMI – Patient Medication Information

2.10. GED – General Education Diploma

2.11. PC – Personal Computer

2.12. SOP – Standard Operating Procedure

2.13. PPE – Personal Protective Equipment

2.14. OSHA – Occupational Safety and Health Administration

2.15. FAR – Federal Acquisition Regulations

2.16. PIV – Personal Identity Verification

2.17. IT – Information Technology

2.18. TJC – The Joint Commission

2.19. PD – Position Description

2.20. QASP – Quality Assurance Surveillance Plan

2.21. CFR - Code of Federal Regulations

2.22. RFP – Request for Proposal

2.23. USC – United States Code

2.24. SF – Standard Form

2.25. OIG – Office of Inspector General

2.26. HIPAA – Health Insurance Portability and Accountability Act

2.27. SAM – System for Award Management

2.28. CPARS – Contractor Performance Assessment Rating System

2.29. PPIRS – Past Performance Information Retrieval System

2.30. FAPIIS – Federal Awardee Performance and Integrity Information System

2.31. VETS – Veterans Employment and Training System

2.32. DOL – Department of Labor

2.33. HHS – Health and Human Services

3. OVERVIEW

3.1. The facility operates production between the hours of 6:00 AM through 7:00 PM Monday through Friday. The approximately 80,000 square foot facility houses approximately 220 VA and contractor employees. The contract janitorial staff may be required to work any operational hours, as specified in task orders issued against this IDIQ.

3.2. Normal Hours of Operation (all times are listed in local time zones):

3.2.1. Leavenworth: 6:00 AM – 12:30 PM and 12:30 PM to 7:00 PM Monday through Friday

3.2.2. Future operational hours may increase or decrease, to include expansion to evening, weekend or split shifts, based on workload demand or operational contingencies to include, but not be limited to, inclement weather, equipment failures, workload transfers, or staffing shortages.

3.3. Observed Holidays:

3.3.1. New Year’s Day;

3.3.2. Martin Luther King’s Birthday;

3.3.3. Presidents’ Day;

3.3.4. Memorial Day;

3.3.5. Independence Day;

3.3.6. Labor Day;

3.3.7. Columbus Day;

3.3.8. Veterans’ Day;

3.3.9. Thanksgiving;

3.3.10. Christmas;

3.3.11. Any other day specifically declared by the President of the United States to be a national holiday.

3.3.12. The Government acknowledges that the Contractor may pay their employee for non-Federal holidays, vacations, and sick leave that are not worked. Pay for holidays, non-Federal holidays, vacation and sick leave is the sole liability of the Contractor.

3.3.13. Holidays may be scheduled as production workdays. Holidays will only be worked with a 48-hour notice except in crisis situations (i.e. inclement weather, major equipment failure, etc.). The Government will make a reasonable effort to give the Contractor as much notice as possible but not less than 12 hours when emergency overtime for any reason (weather, equipment, etc.) is required.

3.4. The Contractor shall be required to provide a two-week schedule at least 14 days prior to the start of the schedule or upon mutual agreement between Contractor and COR. However, schedules are subject to change due to changes in volume and workload or due to contingency operations such as inclement weather or major equipment failures. There may be times when, due to unplanned circumstances, coverage is needed on short notice and the Contractor shall be asked to fill additional unscheduled shifts within a twenty-four (24) hour notice. Notification and scheduling will be mutually agreed upon between the facility and the Contractor.

3.5. This contract is a non-personal services contract. As such, the Contractor shall provide continuous supervision to their personnel and the Contractor, its employees, agents and sub-contractors shall not be considered VA employees for any purpose.

3.6. The Contractor shall have a sufficient qualified pool of replacement providers to support all services in the event contract providers scheduled to work become ill, resign, are terminated, or are otherwise unavailable to work. The Contractor shall provide the full complement of staff required each day. Contract requirements are not altered or mitigated by inclement weather, illness, death or the Contractor’s inability to provide the required services. The Government will not authorize or pay overtime due to the Contractor’s inability to provide sufficient coverage in accordance with the performance work statement.

3.7. The Leavenworth CMOP is a secured Government facility and as such, is under electronic security surveillance and monitoring. All personnel will be required to have appropriate security clearances and shall not access restricted areas without proper authorization.

4. CONTRACTOR PERSONNEL QUALIFICATIONS

4.1. Have a minimum of one year of general work experience.

4.2. Have effective interpersonal communications with coworkers and staff.

4.3. Have basic keyboard and PC computer skills.

4.4. Must be able to effectively communicate in the English language, both in writing and verbally.

4.5. Must be able to lift up to 50 pounds when required and move heavy equipment;

4.6. Must be able to move a ladder and work on a ladder;

4.7. Must be able to stand for long periods of time, stoop, reach upward, bend, lift, and withstand various types of repetitive motion inherent in the various tasks to be performed.

4.8. Must be able to understand the precautions required when handling cleaning supplies, chemicals and equipment

4.9. Must be able to occasionally work outdoors to pick up trash along property lines or engage in minor snow removal or ice treatment.

5. DUTIES

5.1. The following duties are required, but not limited to:

5.1.1. Sweep, mop, strip, wax, buff, and vacuum floors;

5.1.2. Dust, wipe, polish, and sanitize surfaces;

5.1.3. Collect cardboard from production areas and throw in baler for recycling;

5.1.4. Bathrooms - wipe walls, mop floors, sanitize all areas, and restock paper products and supplies as necessary;

5.1.5. Production floor -sweep and dust surfaces under conveyor belts and production machinery as well as remove trash and clean work areas;

5.1.6. Breakrooms - sweep, mop, empty trash, dust, wipe surfaces and clean microwaves, clean and sanitize refrigeration shelving, strip, wax and buff floors as needed;

5.1.7. Administrative offices – vacuum, dust, clean windows and window ledges, empty trash;

5.1.8. Operate power cleaning equipment, empty trash,

5.1.9. Contractor personnel perform minor routine maintenance on equipment such as vacuum cleaners, buffers and polishers and ensure equipment is kept in good working order;

5.1.10. Pick up trash in parking lot and the exterior of the building, empty trash receptacles located outside and may periodically engage in minor snow/ice removal or treatment.

5.1.11. Maintain work area in clean and orderly manner.

5.1.12. Reporting supply status and equipment malfunctions to COR.

5.1.13. Task list outlining janitorial requirements and frequency is attached in Section D of solicitation.

6. GOVERNMENT RESPONSIBILITIES

6.1. For the convenience of the Government, the CMOP will furnish the following:

6.2. Contracting Officer (CO): Jenny Rathjen; jenny.rathjen@va.gov; 913-684-0158

6.2.1. All contract administration shall be effected by the CO. Communications pertaining to contract administration matters shall be addressed to the Contacting Officer. No changes in or deviation from the scope of work shall be effected without a Standard Form 30 (Modification of Contract) executed by the CO authorizing such changes.

6.2.2. The CO is the only person authorized to make or approve any changes in any of the requirements of the contract; and notwithstanding any provisions contained elsewhere, the said authority remains solely with the CO. In the event the Contractor makes any changes at the direction of any person other than the CO, the changes shall be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

6.3. Contracting Officer’s Representative (COR)

6.3.1. A COR shall be designated on authority of the Contracting Officer to monitor all technical aspects and assist in administering the contract. The types of actions within the purview of the COR’s authority are to assure that the Contractor performs the technical requirements of the contract; to perform or cause to be performed inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the Contractor concerning the aspects of the contract within his/her purview; to issue written interpretations of technical requirements of Government specifications; and to monitor the performance of Contractor under the contract and notify the Contractor and Contracting Officer (CO) of any deficiencies observed. A memorandum of delegation will be issued to the COR with a copy supplied to the Contractor, stating the responsibilities and limitations of the COR’s.

6.3.2. At no time may the scope, work, price, delivery dates, or other mutually agreed upon terms or provisions of the contract be changed without being executed in writing by the CO authorizing such changes. The Contractor performing outside of the scope of the contract at the direction of the COR, does so at their own risk. Questions concerning authority of the COR shall be addressed to the CO.

6.3.3. The COR may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and address of the successor COR, will be promptly provided to the Contractor by the CO in writing.

6.4. Training

6.4.1. Mandatory VA orientation and other required Government training will constitute billable time. Mandatory training includes but is not limited to: Information Security and Privacy; Diversity; Sexual Harassment; Annual Fire Safety; Ethics; Hand-washing; and Infection Control. Time allotted for completion of mandatory training topics shall be the same as that allotted for federal staff.

6.4.2. Upon request by the Government, contract employees may be asked to attend and participate in staff meetings, professional activities, performance improvement activities, training meetings. Attendance at these functions constitutes billable time.

6.5. Personal Protective Equipment

6.5.1. The CMOP shall provide disposable personal protective equipment (PPE) as required by OSHA for specific job functions as well as training on wear and use. Items provided must be worn by contractor personnel to maintain OSHA standards and compliance. Steel toe safety shoes may be required.

6.6. Post Award Conference

6.6.1. In accordance with FAR Subpart 42.5, VA will conduct a post award conference to review contract terms and conditions prior to contractor work performance. The contracting officer as chairperson will prepare the agenda and notify the contractor of the time and place for the conference. Written meeting minutes will be provided to participants. The contractor shall be responsible for conducting post award conferences with subcontractors, if applicable.

6.7. Identification Badges

6.7.1. A Personal Identity Verification (PIV) badge will be issued to all contract staff rendering services at CMOP. The appropriate PIV badge shall be worn at all times while on Government facility grounds, clearly displayed on the outermost garment (e.g., coat, jacket, sweater, shirt, blouse, etc.) above the waist, with picture and name unobstructed. If worn on a lanyard around the neck, it must be of the break-away type for safety.

6.7.2. The cost of the first issued badge shall be borne by the supported CMOP. In the event any contract employee loses or damages a badge, the Contractor shall be charged the amount prescribed by the CMOP for replacement badges policy adopted by each CMOP and in accordance with VA Handbook 0735.

6.7.3. Lost or stolen PIV cards must be reported to the facility COR and issuing office within 24 hours of the incident in accordance with VA Handbook 6510.

6.7.4. PIV badges are required to be returned to the facility COR upon termination, retirement, etc. of contract employee in accordance with VA Handbook 0735.

6.7.5. Identification badges are required for facility access at all times. All contractor personnel shall have badges permitting them access to their facility. If badges are lost or forgotten, contractor personnel shall report to the front desk to gain access. At no time, shall a contractor employee gain access through other personnel’s badge.

6.7.6. PIV cards are required for system access. All contractor providers are required to lock their system and remove their PIV cards at any time they step away from their station pursuant to VA IT security policies.

7. CONTRACTOR RESPONSIBILITIES

7.1. The Contractor shall ensure that all contractor employees have met qualifying criteria. Contractor employees shall be required to complete and pass background investigations in order to work at the CMOP.

7.2. The Contractor shall ensure contract personnel use sound judgement in execution of their duties. Contract personnel shall not move papers, open desk drawers, use Government phones and comply with building regulations.

7.3. The Contractor sha

7.4. All contractor employees shall be clearly differentiated from VA staff. All contractor employees shall wear apparel that clearly indicates the name of contracted agency or identifies them as contracted staff.

7.5. Janitorial staff working under this contract are subject to the Fair Labor Standards Act (formerly known as Service Contract Act) under position title 11150 Janitor. As such, the Contractor shall be responsible for being cognizant of and compliant with the Department of Labor Wage Determinations for the CMOP facilities at https://beta.sam.gov/search.

7.6. Contractor personnel shall be subject to the same standards in meeting or exceeding current recognized National Standards as established by The Joint Commission (TJC). Copies of the standards are on file at each CMOP and may be made available to the Contractor. The Contractor shall perform services in accordance with the ethical, professional, and technical standards of the healthcare industry as consistent with VA policy, regulations, and procedures. Employees provided by the Contractor shall be technically proficient in the skills necessary to fulfill the Government’s requirements. Contractor employees shall be responsible for compliance with all requirements in accordance with applicable CMOP written policies, and procedures of the CMOP. Copies of all applicable documents will be available to all Contractor employees and are located at each CMOP.

7.7. The Contractor shall be responsible for establishing and maintaining a single record keeping system for verification of actual hours worked for contractor personnel at all sites.

7.8. The Contractor shall provide all necessary equipment for detailed electronic timekeeping purposes. Records such as time and attendance logs shall be used to verify Contractor's performance. Detailed timekeeping reports are to be submitted weekly, for verification and review, to COR. Timekeeping records are to be maintained for six (6) years, three (3) months. Installation of timekeeping systems are the responsibility of the Contractor and are to be coordinated with CMOP personnel.

7.9. The Contractor shall provide all office equipment, to include, but not be limited to, office supplies, office machines, and furniture required to properly administer this contract. Any installation required will be the responsibility of the Contractor and shall be coordinated with CMOP personnel.

7.10. Any company specific orientation (such as for benefits, leave, etc.) the Contractor provides will not constitute billable time.

7.11. The Contractor shall be responsible for protecting the personnel furnishing services under this contract. To carry out this responsibility, the Contractor shall provide or cause the provision of the following for these personnel:

7.11.1. Workers’ compensation;

7.11.2. Professional liability insurance;

7.11.3. Income tax withholding;

7.11.4. Social security payments;

7.11.5. Health examinations of contract personnel are currently not required. Should a health examination be required at a later time, the responsibility of such examination shall be the Contractor’s.

7.11.6. The Contractor shall be responsible for compliance by any subcontractor or lower-tier subcontractor with the provisions set forth above.

7.12. Contractor meetings with Contractor employee(s) are permitted but will not constitute billable time. The Contractor shall notify and coordinate such meetings with the COR in advance. Meetings not specifically related to the CMOP’s operational mission shall not disrupt production and shall not constitute billable time.

7.13. The Contractor shall respond within twenty-four (24) hours after notification from CMOP concerning the occurrence of any serious incident or negative trend involving quality, performance, conduct, attendance, or safety. Contractor’s written response shall include actions planned for resolution. The Contractor’s response shall be given to the CO and COR.

7.14. The Contractor shall be liable for the liability producing acts or omissions of its personnel. Any litigation ensuing shall be the responsibility of the Contractor, for its personnel, under separate independent handling by Contractor counsel and/or insurance.

7.15. All accidents, malfunctions, injuries and deaths related to the delivery of services shall be immediately reported verbally to the delegated COR. The Contractor shall be liable for any workers’ compensation events resulting for the delivery of services.

7.16. The Department of Veterans Affairs CMOP is not liable for injury, either personal or property, to the Contractor or their personnel that may occur during the performance of the contract. The Contractor shall maintain personal liability and property damage insurance prescribed by the State in which the services will be provided. Before commencing work under the contract, the Contractor shall furnish to the Contracting Officer, a certificate of insurance indicating the coverage outlined in the solicitation.

7.17. The Contractor shall be responsible for reimbursement to the CMOP any expense due to the willful misconduct of their employees. Such acts include, but are not limited to, false notifications of fires, erroneous bomb threats, security threats, and other malicious actions.

7.18. The Contractor shall ensure that contractor personnel abide by the smoking policy of CMOP. Contractor personnel are not allowed to smoke anywhere on the premises, to include parking lots and sidewalks. The use of smokeless tobacco and e-cigarettes is also prohibited.

7.19. Contractor personnel shall park in designated Contractor parking areas in accordance with local policy.

8. CONTRACTOR DELIVERABLES

8.1. The Contractor shall be required to provide the reporting described below or as specified within task orders issued:

8.1.1. The Contractor shall provide a monthly schedule to the COR at least two weeks prior to the beginning of the month.

8.1.2. The Contractor shall provide a monthly summary of work completed.

8.1.3. The Contractor shall provide a list of supplies to the COR that require reordering at least two weeks prior to depletion.

8.1.4. The Contractor shall report to the COR any equipment malfunctions, repairs that need to be made, or safety hazards that have been observed in the course of the workday.

9. PERFORMANCE MEASURES

9.1. The Contractor shall be required to provide the following performance measures as they relate to the requirement under task orders awarded under this contract.

9.1.1. Contractor personnel shall be compliant on initial and annual training requirements at all times;

9.1.2. Contractor personnel shall be ready and available to work at the housekeeping dock at the beginning of scheduled shift and remain the entire shift.

9.2. Performance will be measured and monitored throughout the life of the contract by the COR.

9.3. Performance will be measured to ensure performance standards and objectives are met throughout the life of the contract.

9.4. Various methods of monitoring Contractor performance include, but are not limited to, random sampling, periodic or 100% inspections.

9.5. The frequency of inspections and measurements will be dependent on the complexity of the work and the frequency of unmet performance standards.

9.6. Failure to meet the standards of cleanliness will necessitate rework of task(s).

9.7. Repeated failure of staff to meet standards of cleanliness shall be cause for removal of contract staff and replacement staff requested by the COR.

10. CELL PHONE USE

10.1. Cell phone use is not permitted on production floors. Contract personnel are required to adhere to local facility policies regarding cell phone use and electronic devices. Cell phones on the production floor may only be used for the purpose of playing music. Calls are strictly prohibited.

11. SMOKING POLICY

11.1. Smoking, smokeless tobacco, and electronic cigarettes are not permitted within or around the CMOP facility.

12. WEAPONS

12.1. The Leavenworth CMOP is a Federal installation and as such, weapons are strictly prohibited pursuant to 18 U.S.C. 930. Personnel and personal belongings may be subject to search.

13. CITIZENSHIP RELATED REQUIREMENTS

13.1. Pursuant to 48 CFR 22.18, the Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, as amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to Department of Veterans Affairs;

13.2. While performing services for the Department of Veterans Affairs, the Contractor shall not knowingly employ, contract or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor shall be required to comply with all “E-Verify” requirements consistent with “Executive Order 12989” and any related pertinent amendments, as well as applicable Federal Acquisition Regulations;

13.3. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the Department of Veterans Affairs may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor, shall be prohibited from working at the Contractor’s place of business that services Department of Veterans Affairs patient referrals; or other place where the Contractor provides services to veterans who have been referred by the Department of Veterans Affairs; and shall form the basis for termination of this contract for breach;

13.4. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C. 1001;

13.5. The Contractor shall agree to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors’ response to the RFQ using the subject attachment in Section D of the solicitation document.

14. KEY PERSONNEL

14.1. Janitorial personnel are not authorized to provide services until fingerprints have been adjudicated, the background investigation initiated, and all required training is complete.

14.2. The Contractor shall provide a roster of all personnel providing services under the contract at option year renewal, the first of each month, and when changes in personnel occur to the facility COR. Personnel named in the roster shall be considered key personnel.

14.3. Contractor employees are not covered by the Federal Tort Claims Act. When a Contractor employee has been identified as a provider in a tort claim, the Contractor employee is responsible for notifying the Contractor’s legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor employee’s action or non-action is the responsibility of the Contractor and/or insurance carrier.

14.4. The Government reserves the right to bar Contractor personnel from Government facilities, if personal or professional conduct of the Contractor personnel jeopardizes safety or interferes with the regular and ordinary operation of the CMOP facility. Unacceptable breaches of conduct include, but are not limited to, provider intoxication or debilitation resulting from alcohol or drug use, combative/violent behavior toward co-workers, theft, dereliction or negligence, or other conduct resulting in formal complaints by staff. The Contracting Officer and Contracting Officer’s Representative (COR) may immediately make determinations relating to Contractor personnel access to facilities when conduct of said personnel raises concerns of jeopardized safety. The Contracting Officer shall advise the Contractor of the questionable conduct encountered and may seek Contractor input related to continuing access of said personnel to VA facilities, but the Contracting Officer is in no fashion required to reach agreement with the Contractor before acting on restrictions. The final arbiter on questions of action to be taken to restrict Contractor personnel from VA facilities based on alleged conduct issues is the Contracting Officer.

15. NON-PERSONAL SERVICES

15.1. Contractor employees shall not be considered VA employees for any purpose but will be required to meet or exceed VA specified standards of productivity, conduct and protocol. The Contractor, not the Government, shall have the duty of overseeing Contractor personnel and coordinating performance with the COR or CO. The Contractor shall be responsible for all human resource functions for their contract employees. The Contractor shall be responsible for ensuring that its contractor employees maintain standards of conduct mirroring those prescribed by current Federal Employee Regulations.

15.2. The Government will neither supervise contractor providers nor control the method by which the Contractor performs the required tasks. It shall be the responsibility of the Contractor to schedule and manage their employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor feels that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor’s further responsibility to notify the Contracting Officer immediately;

15.3. These services shall not be used to perform work of a policy/decision making or management nature. All decisions relative to programs supported by the Contractor will be the sole responsibility of the Government.

16. INVOICING AND PAYMENT

16.1. Invoicing requirements shall apply to services/work performed under task orders issued.

16.2. Sums due the Contractor shall be paid monthly, in arrears, upon receipt of a properly prepared invoice (as defined in FAR Clause 52.212-4(g), Invoice) submitted by the Contractor. Itemized billings shall be submitted for services performed. Payment shall be made only for services rendered.

16.3. All invoices from the Contractor shall be submitted to the addresses listed in Block 18a of Standard Form (SF) 1449 of this document. Invoices shall be submitted on a monthly or mutually agreed upon basis.

16.4. Reimbursement shall be hourly rates for contracted personnel.

16.5. Rates for less than full hourly increments shall be paid as a fraction of the hourly rate and in ¼ hour increments.

17. SPECIAL CONTRACT REQUIREMENTS

17.1. Reporting Requirements

17.1.1. Contracting with parties Listed on the OIG List of Excluded Individuals/Entitites:

17.1.1.1. In accordance with The Health Insurance Portability and Accountability Act (HIPAA), Sections 1128 and 1128A of the Social Security Act and the Balanced Budget Act (BBA) of 1977, the Office of Inspector General has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs.

17.1.1.2. All offerors shall review the Office of the Inspector General (OIG) List of Excluded Individuals/Entities on the OIG web site at https://exclusions.oig.hhs.gov/ to ensure that the proposed candidate(s) and/or firm(s) are not listed. Offerors should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) of $10,000 for each item or service furnished during a period that the person or entity was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMPs may also be imposed against health care providers and entities that employ or enter into contracts with excluded individuals or entities to provide items or services to Federal program beneficiaries.

17.1.1.3. By signing the offer, the Contractor certifies that the OIG List of Excluded Individuals/Entities shall be reviewed for each person assigned to the contract by the Contractor prior to that person performing services.

17.1.2. Contractor Compliance with the Immigration and Nationality Act of 1952:

17.1.2.1. The Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to Department of Veterans Affairs.

17.1.3. Online Representation and Certifications Applications:

17.1.3.1. The Contractor shall register in SAM and update the representations and certifications submitted to (SAM) as necessary, but at least annually or prior to exercising an option, or whichever comes first, to ensure they are kept current, accurate, and complete. SAM updates may be completed at https://www.sam.gov/portal/SAM/.

17.1.4. Required Registration with Contractor Performance Assessment Rating System (CPARS):

17.1.4.1. As prescribed in Federal Acquisition Regulation (FAR) Part 42.15, the Department of Veterans Affairs (VA) evaluates Contractor past performance on all contracts that exceed the simplified acquisition threshold and shares those evaluations with other Federal Government contract specialists and procurement officials. The FAR requires that the Contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, CPARS, which is a web-enabled application that collects and manages the library of automated CPARS, maintained by the Naval Seal Logistics Center in Portsmouth, New Hampshire. Classified information is not to be entered into this system. A CPAR assesses a Contractor’s performance and provides a record, both positive and negative, on a given Contractor during a specific period of time. Each assessment is based on objective facts and supported by program and contract management data, such as cost performance reports, customer comments, quality reviews, technical interchange meetings, financial solvency assessments, construction/production management reviews, Contractor operations reviews, functional performance evaluation and earned contract incentives. The CPARS database information is shared with the Past Performance Information Retrieval System (PPIRS) database, which is available to all Federal agencies. PPIRS is the system used to collect and retrieve performance assessment reports used in source selection determinations and completed CPARS report cards transferred to PPIRS. CPARS also includes access to the federal awardee performance and integrity information system (FAPIIS). FAPIIS is a web-enabled application accessed via CPARS for Contractor responsibility determination information.

17.1.4.2. The Contractor shall designate a representative(s) to whom evaluations will be sent automatically and electronically. The Contractor’s representative shall have the authority to (1) receive evaluations from the Government; (2) review/comment/return evaluations to the Government; and, (3) request a review from the Government. The Contractor shall inform the Contracting Officer, within a reasonable time, upon any changes to the designated Contractor representative. The Contractor’s representative will receive an email letting them know when they are granted access to the system. The Contractor’s representative will receive an additional email when they have an action to view and comment on an assessment. An assessment can only be viewed when it is in the Rated or Completed status. A CPAR Status Report can be run to determine the status of the Contractor’s contracts/assessments. The CPARS website can be found at: https://www.cpars.gov/. Contractors will not have full access to the CPARS website until a CPARS administrator grants the Contractor a user ID and password. Assistance can be obtained by contacting Technical Support at: webptsmh@navy.mil, or by calling (207) 438-1690.

17.1.4.3. Each Contractor whose contract award is estimated to exceed $250,000.00 is required to register with CPARS database at the following web address: www.cpars.csd.disa.mil. Help in registering can be obtained by contacting Customer Support Desk @ DSN: 684-1690 or COMM: 207-438-1690. Registration should occur no later than thirty days after contract award and must be kept current should there be any change to the Contractor’s registered representative.

17.1.4.4. For contracts exceeding one year, the Contracting Officer will evaluate the Contractor’s performance annually. Interim reports will be filed each year until the last year of the contract, when the final report will be completed. The report shall be assigned in CPARS to the Contractor’s designated representative for comment. The Contractor representative shall have sixty days to submit any comments and re-assign the report to the VA Contracting Officer.

17.1.4.5. Failure for the Contractor’s representative to respond to the evaluation within those sixty (60) days, will result in the Government’s evaluation being placed on file in the database with a statement that the Contractor failed to respond; the Contractor’s representative shall be “locked out” of the evaluation and may no longer send comments.

17.1.4.6. The CPARS designated Contractor Representative will be:

Name:______________________________________

Title: _______________________________________

E-mail Address: ________________________________

Phone Number: ________________________________

17.1.5. Compliance with VETS-4212 Reporting Requirements:

17.1.5.1. In an effort to promote employment opportunities for America’s Veterans, Congress passed the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, Public Law 93-508. The Act applies to all contracts and subcontracts for personal property and non-personal services (including construction) of $150,000 or more except as waived by the Secretary of Labor.

17.1.5.2. Pursuant to Title 38 U.S.C. § 4212(d), for contracts and subcontracts subject to the Act the Contractor shall submit annual reports (e.g. Veterans Employment and Training System (VETS)-4212 Report) to the Department of Labor’s (DOL) Veteran’s Employment Reporting database. Except for contracts for commercial items or contracts that do not exceed the simplified acquisition threshold, Contracting Officers are not to obligate or expend funds appropriated for the agency for a fiscal year to enter into a contract for the procurement of personal property and non-personal services (including construction) with a Contractor that has not submitted a required annual Form VETS-4212, Federal Contractor Veterans’ Employment Report (VETS-4212 Report), with respect to the preceding fiscal year if the Contractor was subject to the reporting requirements of Title 38 U.S.C. 4212(d) for that fiscal year.

17.1.5.3. For questions and information on filing VETS-4212 reports, or registering, contact the VETS-4212 Help Desk at (866)237-0275 or email VETS4212-customersupport@dol.gov.

17.2. Drug Screening

17.2.1. Services provided under this contract are subject to VA’s Drug-Free Workplace Policy. As such, Contractor shall provide personnel consistent with the aim of that policy, i.e., personnel that are drug free. Contractor shall have its own guidelines in place to promote the utilization of drug free personnel, including the ability to administer drug testing on their personnel during situations of “reasonable suspicion” of drug use and testing following any incidents of “accident or unsafe practices”. The Contractor shall have procedures in place for random drug testing.

17.2.2. All drug testing costs of contractor employees shall be borne by the Contractor. Contractor employee to be placed in a CMOP facility shall be screened for improper use of drugs by the Contractor as part of pre-employment.

17.2.3. Contractor employees working at the CMOP are also subject to drug testing when CMOP management has a reasonable suspicion that they use or are impaired by illegal drugs. CMOP shall refer such contractor employee to the Contractor for action. Reasonable suspicion of drug use or impairment includes, but is not limited, to the following:

17.2.3.1. Observable phenomena, such as direct observation of drug use, possession or the physical symptoms of being under the influence of a drug;

17.2.3.2. A pattern of abnormal conduct or erratic behavior;

17.2.3.3. Arrest or conviction for a drug-related offense or the identification of contract employee as the focus of a criminal investigation into illegal drug possession, use or trafficking;

17.2.3.4. Newly discovered evidence that the contractor employee has tampered with a previous drug test;

17.2.3.5. Close call incidents, falls, accidents, or injuries on federal property.

17.3. Personal Hygiene and Clothing

17.3.1. Contractor personnel shall be required to wear apparel that identifies them as a Contractor and to distinguish them from…