S02 36C26325Q0698.pdf

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Guest Wi-fi, Cable TV & VDI - NWI
Solicitation number
36C26325Q0698
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This is a solicitation for Guest Wi-Fi, Cable TV, and Virtual Desktop Infrastructure (VDI) services for the Department of Veterans Affairs Nebraska and Western Iowa Health Care System (NWI VAHCS). The contract is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside with a base period from June 1, 2025 to May 31, 2026 and four potential option years. The solicitation covers providing internet services (minimum 1 Gbps in Omaha, 300 Mbps at other sites), cable TV services, and VDI equipment for Veteran Health Resource Centers across multiple locations including Omaha, Grand Island, Lincoln, Bellevue, North Platte, and Dorcas Street.

Key technical requirements include installing WiFi access points, switches, network components, and licenses at various VA facilities, providing a guest wireless network with content filtering, offering a cable TV channel package with specific channel requirements, and deploying 12 computers, monitors, keyboards, and 5 color printers for VDI services. The computers must support veterans accessing websites like My HealtheVet and E-Benefits, with systems available from 7:00 AM to 10:00 PM daily. Technical questions are due by May 1, 2025, and offers must be submitted by the specified due date with detailed technical and pricing information. The contract includes requirements for helpdesk support, on-site identification procedures, and maintenance of the deployed technology infrastructure.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

636-25-2-1066-0002

36C26325Q0698

Evan Beachy 319-688-3629 05-09-2025

10:00 CDT

36C263 Department of Veterans Affairs

NETWORK 23 CONTRACTING OFFICE

1303 5th St Suite 300 Coralville IA 52241

X 100

X

517112

1500 Employees

N/A

X

36C636

Department of Veterans Affairs Nebraska-Western Iowa VA Health Care Sys Omaha VA Medical Center 4101 Woolworth Ave.

Omaha NE 68105

36C263

Department of Veterans Affairs

NETWORK 23 CONTRACTING OFFICE

1303 5th St, Suite 300

System Electronic Invoicing System Tungsten Electronic Invoicing VA Tungsten Number is: AAA544240062 Refer to VAAR Clause 852.232-72

Phone #1-877-489-6135

See CONTINUATION Page

Guest Wifi, Cable TV & VDI for all the facilities listed in the SOW for the Nebraska / Western Iowa Health Care System.

See section B.2 and SOW for details.

This solicitation is a SDVOSB set aside.

All technical questions must be received by 05/01/2025, 10:00am CT by evan.beachy@va.gov.

See CONTINUATION Page

636-3650160-1066-822500-3133-010042100 636-25-2-1066-0002

X X

X 1

John Milroy

VA-VHA-RPOC-2023-0067

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...27

C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.5 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.6 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.7 852.222-71, Compliance with Executive Order 13899. (DEVIATION) (APR 2025) .33

C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.9 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.10 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.11 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998) ADDENDUM to 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

E.3 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.5 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.6 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.7 52.216-1 TYPE OF CONTRACT (APR 1984)

E.8 852.222-71, Compliance with Executive Order 13899. (DEVIATION) (APR 2025) .59

E.9 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.10 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C263 John Milroy

NETWORK 23 CONTRACTING OFFICE

1303 5th St Suite 300

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon completion and monthly services in arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ELECTRONIC INVOICING: The Department of Veterans Affairs, Financial Services Center (FSC), has changed the accounts payable process and has transitioned to electronic invoicing.

Your participation in this existing process is required in order to continue providing products or services to the Department of Veteran Affairs in compliance with the Improper Payments Elimination and Recovery Act of 2010 (IPERA) and Mandate AN97.

TUNGSTEN NETWORK

To begin submitting electronic invoices, free of charge, please visit the following website:

https://authentication.tungsten-network.com/login and review the electronic invoicing process.

https://authentication.tungsten-network.com/login

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0.00 JB __________________ __________________

WiFi access points, switches, network components and licenses with install

- NWI VAHCS

PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite) PRODUCT/SERVICE CODE: DG11 - IT and Telecom - Network: Telecom Access Services

0001AA

1.00 JB __________________ __________________

- Omaha PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AB

- Grand Island PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AC

- Bellevue PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AD

- North Platte PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AE

- Dorcas/VV/CRRC PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AF

Dorcas/VV/CRRC VDI equip with install

PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

0001AG

Omaha 10th floor add wiring, WiFi access points with security enclosures and install PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers

(except Satellite)

12.00 MO __________________ __________________

PROVIDE GUEST WIFI, CABLE TV, AND VDI SERVICE TO NWI VAHCS

SITES. BASE YEAR POP: 06/01/2025 - 05/31/2026

Contract Period: Base POP Begin: 06-01-2025 POP End: 05-31-2026 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

SITES. OPTION YEAR 1 POP: 06/01/2026 - 05/31/2027

Contract Period: Option 1 POP Begin: 06-01-2026 POP End: 05-31-2027 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

SITES. OPTION YEAR 2 POP: 06/01/2027 - 05/31/2028

Contract Period: Option 2 POP Begin: 06-01-2027 POP End: 05-31-2028 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

SITES. OPTION YEAR 3 POP: 06/01/2028 - 05/31/2029

Contract Period: Option 3 POP Begin: 06-01-2028 POP End: 05-31-2029 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

SITES. OPTION YEAR 4 POP: 06/01/2029 - 05/31/2030

Contract Period: Option 4 POP Begin: 06-01-2029 POP End: 05-31-2030 PRINCIPAL NAICS CODE: 517112 - Wireless Telecommunications Carriers (except Satellite)

GRAND TOTAL __________________

STATEMENT OF WORK

NWI Guest WiFi, VDI and TV Cable

PURPOSE: This solicitation requests the contractor to provide Wireless Guest Internet, Cable Television and Virtual Desktop Infrastructure/equipment services (VDI) and install infrastructure to support wireless internet to patients and family members of patients at the Department of Veterans Affairs (VA) Nebraska and Western Iowa Health Care System (NWIHCS). The vendor will not have access to patient health information and will be escorted in all areas.

OBJECTIVE:

The VA NWIHCS is seeking to upgrade equipment, service and support for the existing wireless guest internet (Wi-Fi), Cable Television and VDI at our Nebraska facilities in Omaha, Dorcas/CRRC, Grand Island, Lincoln, Bellevue, and North Platte. Base Period of Performance:

May 1, 2025 to April 30, 2026 with 4 option years.

1. Provide NWIHCS with internet service and Wi-Fi equipment. Internet service at a minimum download bandwidth of 1 Gigabit for Omaha and 300 Mbps for all other sites within NWIHCS. Provide a splash screen during entry to the wireless network that welcomes users to NWIHCS internet. The splash screen shall be as simple as possible for guests to acknowledge they are using a VA provided system and consent to monitoring. There should be no vendor advertisements or multiple screens for a user to have to navigate. The splash page should automatically connect the users device to the network within 5 seconds of being acknowledged. This guest wireless network must permit user access without username or password authentication. Guest wifi service shall include content filtering services. All locations listed have existing Wi-Fi access points and cabling that may be integrated with the new Wi-Fi system to reduce costs, based on the vendor’s discretion. This contract requires the vendor to replace all access points, switches and head end equipment to equipment that can be supported for a least 5 years (exception: Sarpy currently has upgraded Wi-Fi equipment and only needs ISP service and support provided. In addition, additional wiring, access points with security enclosures for the 10th floor in Omaha will need to be installed. Equipment provided must be equal to or better and in the quantities listed in Attachment 1 of this SOW.

2. Provide TV cable services to the VA’s Omaha, Grand Island, North Platte, Bellevue, Sarpy, and Dorcas street sites. The vendor shall use existing coax cable or at each facility. The cable TV channel package should at a minimum be a mixture of local and national news, popular entertainment, sports and educational channels. The VA requests at a minimum the channels listed in attachment 2 of this SOW. The BIG10 channel must be included for the Omaha and Grand Island campuses. If all channels are not available at the time of award the vendor shall provide samples of channels listings that are as close as possible to atch 1. The VA requires channels 72-79 to be injectable by VA programming in Omaha and channels 90-96 for Grand Island. Cost to switch to a new content provider during the term of this contract shall be the vendor’s responsibility. If a change in content provider is required, total downtime shall not exceed 15 business days. During this downtime it is the vendor’s responsibility to provide over-the-air television capability.

3. Provide Virtual Desktop Infrastructure/Equipment to Omaha, Dorcas Street, Grand Island and Lincoln. Learning Resources supports NWI Veteran Health Resource Centers (VHRCs) located in NWI. These centers provide off VA network computer access to Veterans. These are used to access My HealtheVet, E-Benefits, education tools and other government supported websites. Veterans also use these computers to prepare and print resumes and other documents. NWI Veteran Health Education Centers are open from 7:30 AM to 4:00 PM (CT) M-F except for Federal Holidays. VHRC computer systems shall be available to veterans from 7:00 AM to 10:00 PM (CT) seven days a week.

Equipment Specifications:

4. Twelve (12) Computers, Monitors, Keyboards, Mice and Cables and accessories to connect each computer to its peripherals. Thin Client (Zero Client) computer systems that have at a minimum wired ethernet connection and Keyboard/Mouse that is sealed to allow for sanitation and cleaning. Also provide five (5) color printers that have a minimum specification of printing 36 ppm color and black and white.

5. Minimum software requirements are Microsoft/Workspace Office Applications, Adobe Acrobat DC Application, and web browser.

6. Virtual desktop/cloud-based environment that are refreshed when logged-off/shut-down/restarted, deleting all previous changes taking the PCs back to default state (i.e.

remove all favorites, any documents created, etc.). This feature is so that the previous user’s activity is not visible to a new user.

7. Restrict the use of ports and peripheral access as directed by the Department of Veteran Affairs.

8. Some computers will be in areas accessible to mental health patients. The ability to have restricted access through username and password in order to provide locked access that does not allow inappropriate or unauthorized use.

9. Vendor will provide systems maintenance to manage policies and users, ongoing support maintenance and monitoring to include printer support. Maintenance for the computers and printers, can be done remotely, but on-site support is required for issues that cannot be remotely corrected.

10. Design, implementation, configuration and acceptance testing.

11. Provide website access restrictions to provide whitelisting and blacklisting of websites and content as directed by the Department of Veteran Affairs.

12. All computers must be connected via ethernet cable to the internet via the VA NWIHCS

Guest Network provided by this contract.

13. Availability: 98% of the VHRC computer systems will be available during the operational hours of the Veteran Health Education Centers.

Equipment Location:

13.1 Omaha: VHRC-Ground floor x 2 and 1 printer; 10th Floor X 2 PCs and 1 printer; Bldg 8 - 1 PC and 1 Printer; 3d Floor 1 PC; 1 Spare PC

13.2 Lincoln: VHRC room X 3 PCs and 1 printer

13.3 Grand Island: 2 PCs with 1 printer

13.4 Dorcas street: 4 PCs and 1 printer

14. Helpdesk Support Services: A helpdesk available from 8 AM to 5 PM (CT) Monday through Friday except for Federal Holidays. A single phone number and email address to contact regarding support issues is preferred. If the initial contact cannot resolve the issue, the issue will be logged, the customer will be provided with a way of tracking issues (e.g. a tracking number) and provided with an estimated time of completion.

Support Prioritization and Service Levels will be followed in the event the reported issue cannot be resolved on the initial contact. Technical Support Priority Level Criteria will be assigned by the vendor but the POC and the Contract Officer has the right to change the Priority level.

15. Upon arrival at VA Omaha the contractor shall be required to log in with Biomed in room B556 in Omaha, room C09 in Grand Island or room 1902-4-LN in Lincoln. This log in is mandatory as well as wearing the contractor badge issued upon log in. Contractor’s FSE(s) shall wear visible identification at all times while on the premises of the VA. Identification shall include, as a minimum, the employee’s name, position, and the contractor’s trade name. In addition, the contractor shall submit fingerprints through the VA police for issuance of a VA identification badge that shall be worn at all time while working at a VA facility. Just in time Infosec/Rules of Behavior and HIPPA training may be required for installation personnel.

CONTRACT REQUIREMENTS:

1. Develop an installation plan

1.1 Determine requirements for wired infrastructure.

1.2 Determine power requirements.

1.3 Determine communication closet requirements.

1.4 Determine equipment requirements.

2. Install required equipment

2.1 Develop a schedule to install equipment in a manner that minimizes possible disruptions in patient areas. Some areas may only be accessible after normal business hours.

2.2 Install equipment and test for functionality.

3 Test system functionality

3.1 Ensure that system provides access at all installed points and provides complete coverage of desired areas.

4 Publicize system availability

4.1 Provide instructions for use.

5 System Performance

5.1 Any wireless network devices should be compatible with industry standard wireless protocol 802.11abgn/ac/ax

LOCATIONS FOR PERFORMANCE REQUIREMENT:

Guest Wi-Fi, Cable Television, and VDI services are necessary at the following addresses within NWIHCS.

Omaha VA Medical Center 4101 Woolworth Avenue Omaha, NE 68105

Grand Island VA Medical Center 2201 North Broadwell Avenue Grand Island, NE 68803

Victory Village (Victory Apartments) 825 Dorcas Street Omaha, NE 68108

Guest Wi-Fi and Cable Television services are necessary at the following addresses within NWIHCS.

North Platte 600 East 3rd Street, Suite 302 North Platte, NE 69101

Bellevue CBOC 2206 Longo Drive Bellevue, NE 68005

Sarpy County VA Clinic 1330 Jersey Street Papillion, NE 68046

VDI Services are necessary at the following address within NWIHCS.

Lincoln VA Clinic 420 Victory Park Drive Lincoln, NE 68510

TIMETABLE OF DELIVERABLES

MILESTONE EVENT DELIVERABLE Business

Installation plan Detailed list of installation locations, dates, times and required access

To be submitted with RFP response

System Installation Equipment installed and fully functional 1 March 2025

System testing Detailed list of performance results 1 Apr 2025

Deliverable Definitions: The following deliverable definitions serve as a starting point for any questions or conversations concerning the products of this project.

1. Detailed description of equipment locations and requirements: This deliverable will produce a detailed documentation of where offertory equipment will be located, wiring requirements, and power requirements for this project and detail expected throughput and capacity for both numbers of users and their level of use.

2. Detailed list of installation locations, dates, times, and required access: This deliverable will provide a complete description of installation steps, timelines, requirements for MDF/IDF closet access, and locations of offeror’s equipment.

3. Equipment installed and fully functional: This step will involve the offeror demonstrating to the government’s satisfaction that the equipment installed functions as required.

4. Detailed list of performance results: The offeror will provide detailed reports showing the performance characteristics of the offeror’s equipment.

Deliverable Acceptance Criteria: All deliverables, except number 3, are documents. The contractor will provide VA-Omaha an electronic copy with all deliverables. The COR will notify the contractor in writing that the required documents are sufficient to meet the requirements above for the SOW. In order to avoid problems with expectations of products, the contractor is encouraged to submit a draft document to the COR at a reasonable time prior to final delivery to ensure acceptance criteria of products are met.

Deliverables and acceptance of deliverables such as reports and diagrams will be given to the

COR.

Contract Performance Monitoring

a. Monitoring of contractor’s performance shall be done by the Contracting Officer’s Representative (COR). Incidents of contractor noncompliance as evidenced by the monitoring procedures shall be forwarded immediately to the Contracting Officer.

b. Frequency of Measurement: During contract performance, the COR will periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed. Semi-annual (or quarterly if warranted) reports are prepared by the

COR.

c. Frequency of Performance Assessment Meetings. The COR shall visit with the contractor either on an as-needed basis or, at a minimum, twice during the contract period: (1) middle of contract period and (2) end of contract period to assess performance and shall provide a written assessment. This written assessment will be forwarded to the Contracting Officer as documentation of contractor’s performance and/or for a request to exercise option period, renewal of a contract or termination of a contract.

d. Contractor will review semi-annual (or quarterly) performance measure reports and acknowledge receipt of report by returning a signed copy, along with any comments, to the Contracting Officer within 30 days of receipt of the report.

e. Contract performances metrics are listed below:

TASK ID INDICATOR STANDAR

D

ACCEPTABLE

QUALITY

LEVEL

METHOD OF

SURVEILLAN

CE

INCENTIVE

System Access / Access to Internet

1 Contractor shall assure access to internet

Duration of contract

98% availability Monthly reports

Past performance

2 Response time to internet or TV cable outages

Duration of contract

98% availability Monthly reports / COR documentation

Past performance

Atch 1

Manufacturer Part # Description Qty Qty Qty Qty Qty Total

Omaha Grand Island Bellevue

N Platte

Dorcas

- VV -

CRRC

901-R650-

US00

Ruckus R650 dual-band 802.11abgn/ac/ax Wireless Access Point with Multi-Gigabit Ethernet backhaul, 4x4:4 + 2x2:2 streams, OFDMA, MU-MIMO, BeamFlex+, dual ports, PoH/uPoE/802.3at PoE support. Does not include power adapter or PoE injector. Includes Limited Lifetime Warranty 107 41 7 5 2 162

ICX8200-24P

RUCKUS ICX 8200 Switch, 24×10/100/1000 Mbps PoE+ ports, 4×25 GbE SFP28 stacking/uplink-ports, 370W PoE budget, three-year remote TAC support. Power cord not included. TAA 14 6 1 1 1 23

ICX8200-

C08PF

RUCKUS ICX 8200 Compact Switch, 8×10/100/1000 Mbps PoE+ ports, 2×10 GbE SFP+ stacking/uplink-ports, 124W PoE budget, three-year remote TAC support. Power cord not included. TAA 15 6 0 0 0 21

ICX8200-24F

RUCKUS ICX 8200 Switch, 24×10/100/1000 Mbps SFP ports, 4×25 GbE SFP28 stacking/uplink-ports, three-year remote TAC support. Power cord not included. TAA 1 1 0 0 0 2

CLD-PROF-

APSW-MSP1

RUCKUS One Multi-tenant Professional cloud 1 x license of Device Networking for 1-Yr Subscription for MSP. License owned by MSP/Partner. Device Networking of AP or Switch use 1 x license each.

Switch RMT support is not included and is required to be purchased separately. 137 54 8 6 3 208

806-R650-

WatchDog End User Support, Standalone R650, 1 Yr 101 41 7 5 2 156

FG-60F

10 x GE RJ45 ports (including 7 x Internal Ports, 2 x WAN Ports, 1 x DMZ Port). 2 1 1 1 1 6

FC-10-0060F-

950-02-DD

Unified Threat Protection (UTP) (IPS, Advanced Malware Protection, Application Control, URL, DNS & Video Filtering, Antispam Service, and FortiCare Premium) 2 1 1 1 1 6

PCUSA2

POWER CORD, USA, NEMA5-15/C13,

13A, 125V 30 10 1 1 1 43

SFP1G-SX-85

Compatible SFP 1000BASE-SX 850nm 550m DOM Duplex LC/UPC MMF Optical Transceiver Module 50 14 0 0 0 64

SFP1G-LX-31

Compatible SFP 1000BASE-LX 1310nm 10km DOM Duplex LC/UPC SMF Optical Transceiver Module 6 10 0 0 0 16

In addition to the above, additional wiring, access points with security enclosures will need to be installed to provide guest wifi coverage in Omaha on the 10th Floor. This may require slightly different configuration and equipment due to this be a secure patient area.

Atch 2

No. Name No. Name

2 EWTN 46 Comedy Central

3 POP TV 47 Bally Sports Midwest

4 Univision 48 Disney

5 CBS 49 FX

6 DABL 50 VH1

7 COZI TV 51 Cartoon Network

8 NBC 52 MTV Live

9 ABC 53 Syfy

10 FOX 54 Food Network

11 CW 55 TCM

12 PBS 56 Travel Channel

13 ME TV 57 ION

14 Big Ten Network 58 Fox News Channel

15 Big Ten Network 59 HGTV

16 Hallmark 60 History

17 C-SPAN 61 NewsNation

18 Hallmark Movies & Mysteries 62 Bravo

19 Fox Sports 2 63 Golf Channel

20 Investigation Discovery 64 CMT

21 MotorTrend Network 65 TV Land

22 Unimas 66 MSNBC

23 GSN (Game Show Network) 67 Animal Planet

24 National Geographic 69 Fox Sports 1

25 TLC 70 Telemundo

26 Fox Business 71 RTBS (Radio Talking Book Network)

27 TBS 72 C.A.R.E. (Relaxation/Nature/Music)

28 Lifetime 74 TBD

29 Paramount Network 75 VNN (Veteran News Network)

30 ESPN2 76 TIGR (On-Demand Patient Eduction)

31 ESPN 77 TIGR (On-Demand Patient Eduction)

32 USA Network 78 TIGR (On-Demand Patient Eduction)

33 CNN 79 TIGR (On-Demand Patient Eduction)

34 Nickelodeon

35 MTV

36 TNT

37 Discovery

38 A&E

39 BET

40 Freeform

41 E! Entertainment

42 CNBC

43 The Weather Channel

44 HLN

45 AMC

NARA RECORDS MANAGEMENT OBLIGATIONS

A. Applicability

This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.

B. Definitions

“Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.

The term Federal record:

1. includes [Agency] records.

2. does not include personal materials.

3. applies to records created, received, or maintained by Contractors pursuant to their

[Agency] contract.

4. may include deliverables and documentation associated with deliverables.

C. Requirements

1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

2. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

3. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

4. [Agency] and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of [Agency] or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to [Agency]. The agency must report promptly to NARA in accordance with 36 CFR 1230.

5. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the [contract vehicle]. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to [Agency] control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the [contract vehicle]. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

6. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and [Agency] guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

7. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with [Agency] policy.

8. The Contractor shall not create or maintain any records containing any non-public [Agency] information that are not specifically tied to or authorized by the contract.

9. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.

10. The [Agency] owns the rights to all data and records produced as part of this contract.

All deliverables under the contract are the property of the U.S. Government for which [Agency] shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227- 20.

11. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take [Agency]-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.

[Note: To the extent an agency requires contractors to complete records management training, the agency must provide the training to the contractor.]

D. Flowdown of requirements to subcontractors

1. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this [contract vehicle], and require written subcontractor acknowledgment of same.

2. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

SECTION C - CONTRACT CLAUSES

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

It is the vendor’s responsibility to review the deviated clauses by any Executive Order.

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this…

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