About this file

This is a Sources Sought Notice from the Department of Veterans Affairs seeking market research to identify small businesses capable of providing Lenel Server Maintenance services for the Iowa City VA Health Care System. The notice falls under NAICS 541513 (Computer Facilities Management Services) with a size standard of $37 million and PSC DG01 (IT and Telecom Network Support Services). Responses are due by 10:00 AM CST on December 27, 2024, and should be submitted via email to Alberta Mickells at alberta.Mickells@va.gov.

The required services include software maintenance and support for Lenel Security System server and client PCs, covering one base year starting March 2, 2025, with four one-year option periods. The contractor must have field service technicians located in Eastern Iowa and pass VA background screening for IT access. The scope includes maintenance for 8 specific pieces of equipment (primarily Dell computers), software updates, service patches, and licensing support for Tier 2 (257-512) readers. The contract specifically excludes previously included Lenel Video Equipment. Bidders must submit capability statements including company information, UEI number, SDVOSB/VOSB status, and GSA FSS contract details if applicable.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
Lenel Server Maintenance Service Base Plus 4 Option Years Iowa City VA Health Care System

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
68102-2077
SOLICITATION NUMBER*
36C26325Q0275
RESPONSE DATE/TIME/ZONE
12-27-2024 10 AM CENTRAL TIME, CHICAGO, USA
ARCHIVE
99 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DG01
NAICS CODE*
541513

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Network 23 Contracting Office (NCO 23) 111 South 18th Plaza, Suite C151/152 Omaha NE 68102-2077

POINT OF CONTACT*

Contract Specialist Alberta Mickells alberta.Mickells@va.gov 402-995-3081

PLACE OF PERFORMANCE

ADDRESS
Department of Veterans Affairs

Iowa City VA Medical Center

601 Highway 6 West

Iowa City IA

POSTAL CODE
52246-2209

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

No phone calls. Send any responses by e-mail only. As this is a Sources Sought Notice for market research purposes, the Government will not accept any technical questions at this time.

This is a Sources Sought Notice to determine small business sources capable of providing Lenel Server Maintenance and services per this notice under NAICS 541513 (Computer Facilities Management Services). Small business size standard is $37 million. Product Service Code (PSC) is DG01 (IT and Telecom Network Support Services).

BACKGROUND:

THIS IS A SOURCES SOUGHT NOTICE BEING RELEASED PURSUANT TO FEDERAL ACQUISITION REGULATION (FAR) PART 10: MARKET RESEARCH. This notice is issued solely for informational, market research, and planning purposes only. It does not constitute a solicitation or a promise to issue a solicitation in the future. This notice does not commit the Federal Government to contract for any service at this time.

Further, the U.S. Department of Veterans Affairs, Network Contracting Office (NCO) 23/ Supply Services Team 2 is not at this time seeking offers, and will not accept unsolicited offers.

Respondents are advised that the Federal Government will not pay for any information or administrative costs incurred in response to this notice. All costs associated with responding to this notice will be solely at the responding party’s expense.

Responses to this notice are not offers and cannot be accepted by the Federal Government to form a binding contract. Although the term “offeror” is used in this notice, your respective organization’s response will be treated as information only and shall not be used as an offer.

OBJECTIVE:

The objective of this notice is to conduct market research to determine if there are Service Disabled Veteran Owned Small Business (SDVOSB) or Veteran Owned Small Business (VOSB) sources, or any other Small Businesses capable of providing Lenel Server Maintenance and Services for the Iowa City, IA VA Health Care System.

DESCRIPTION OF SERVICE:

See Attached Proposed Statement of Work.

PLACES OF PERFORMANCE:

See Attached Proposed Statement of Work.

POTENTIAL SCOPE OF WORK:

See Attached Proposed Statement of Work.

POTENTIAL CERTIFICATIONS AND LICENSURE:

See Attached Proposed Statement of Work.

SUBMITTAL OF RESPONSES:

Responses shall be sent via electronic mail only by 10:00am Central Standard Time (CST), 12-27-2024 to:

Alberta Mickells Contracting Specialist E-mail: Alberta Mickells@va.gov Offerors shall submit a capability statement indicating their ability and experience to provide the services cited above; such statement shall also list:

1. Name of offeror

1. Address of offeror

1. UEI Number of offeror

1. Point of contact name, phone number, and e-mail of offeror

1. Whether or not vendor is SDVOSB or VOSB; SDVOSB and VOSB will be verified through Vet Biz at https://veterans.certify.sba.gov/ .

1. Whether or not vendor has General Services Administration (GSA) Federal Supply Schedule (FSS) contract; if so, please provide GSA FSS contract number certifications and licensure that its applicable staff holds

STATEMENT OF WORK

LENEL SOFTWARE MAINTENANCE CONTRACT

1. SCOPE: Contractor shall furnish all labor, software, and expertise necessary to provide software maintenance and support of Lenel Security System server, and client PC’s at the Iowa City VA Medical Center in accordance with the attached equipment list (Attachment 1).

2. CONTRACT PERIOD: Contract period shall be one year beginning March 2, 2025. The contract will also contain the provision for 4 more one-year option renewal.

3. QUALIFICATIONS: To be considered eligible for consideration, bidders must have a field service technician located in the Eastern Iowa area. Bidders must also have field service technicians that have been adjudicated through the Department of Veterans Affairs required background screening for accessing IT spaces. Bidders must provide, upon request, documentation of said investigations for every employee that will be working on site under the terms of this contract.

4. SERVICES TO BE PROVIDED:

A. General:

Contractor will provide the necessary manpower and supervision to properly execute the software maintenance and Licensing support of the equipment listed in Attachment 1. At the end of the updates the contractor will provide a physical CD/ DVD of the software provided. Licensing for a Tier 2 (257-512) readers is requested.

B. Repair:

The contractor will provide scheduled or routine maintenance and troubleshooting on software/licensing services.

C. Routine Maintenance:

The contractor will provide manufacturer software updates and service patches as they become commercially available on all equipment listed in Attachment 1. These upgrades and updates will be coordinated with the VA and performed at a time mutually agreed upon by the VA and the contractor.

D. New Equipment: Equipment may be added or deleted from the service contract as needed upon notification by the Contracting Officer (to be documented in writing via contract amendment), but maximum allowable servers and/or clients under this service agreement is 8.

5. TERMS AND CONDITIONS:

A. User Responsibility: The contractor will not be held responsible under the terms of this contract for repairs to equipment necessitated by user abuse and/or misuse of equipment.

B. Exclusions: Service does not include electrical work external to the equipment.

Attachment 1: EQUIPMENT LIST

1. 9 West the Lenel Client PC (Dell OptiPlex 990/BZ0GTR1)

2. Laptop in the Electronics Shop (Dell Latitude E6420/FK5HXR1)

3. Laptop in the Electronics Shop (Dell Latitude E6420/FK6CXR1)

4. Police Lenel Client PC (Dell OptiPlex 990/BYZHTR1)

5. Police Lenel Server (Dell PowerEdge R730/DMQLQD2)

6. Operator Lenel Client PC (Code Green Monitor) (Dell OptiPlex 990/CFMXZQ1)

7. 1st Floor Pharmacy Lenel Client PC (Dell OptiPlex 790/GQPDXR1)

8. Building 20 Research Lenel Client PC (Dell OptiPlex GX620/CFC9YB1)

Lenel Video Equipment Previously on service agreement is NOT required on this contract.

1. 1W ER Lenel Client PC (Dell OptiPlex 755 / SN # BFG5GF1)

2. 1E54 Escort Service Client (Dell OptiPlex 755/ SN # CGG5VF1)

3. Lenel Network Video recorder RACK (LNVR 1) MFG PN OEM-D1430-02 Model = 3U-LNVR // SD# T533747 // SSN#1616917

4. Lenel Network Video recorder RACK (LNVR 2) MFG PN OEM-D1430-02 Model = 3U-LNVR // SD# T533747 // SSN#1616918

5. Lenel Network Video recorder RACK (LNVR 3) MFG PN OEM-D1730-00 Model = PC-LNR-3U-8 // SD# T551556 // SSN#1668489

6. Lenel Network Video recorder RACK (LNVR 4) MFG PN OEM-D1730-00 Model = PC-LNR-3U-4 // SD# T559886 // SSN#1699122

7. Lenel Video Remote Monitor PC #1 RACK (Dell OptiPlex 755 / 9H3WDH1)

8. Lenel Video Remote Monitor PC #2 RACK (Dell OptiPlex 755 / FH3WDH1)

9. Lenel Video Remote Monitor PC #3 RACK (Dell Precision T3500 / 9VNBTR1) End of Document

*= Required Field
Sources Sought Notice

Sources Sought Notice

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