36C26318Q0576-0003015.docx
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36C26318Q0576 0003 Sites Visit results.docx
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Sites Visit results:
Attendees:
ErisNaco ETCOMM eris@etcommunications.net Al Horton American Operations Corporation ahorton@qocwins.com Jeff Robinson Four Points/Resolve/ABC Electric Jrobinson@abcelectric.com Brad Martin Veteran Systems tsrlcommish@yahoo.com JeffOchs CSquaredSystems/DirectionalCommand Jeffrey.ochs@csquaredsystems.com Robert Medina Novation rmedina8@me.com GregReyes Novation gregoryreyes80@gmail.com Rob Medina Novation Robert.m3621@gmail.com Kate Beardsley COR – VA Medical Center Katherine.beardsley@va.gov Jacki Eckrich AO to Chief Engineer – VA Medical Center Jacqueline.eckrich@va.gov Eric Anderson Electronics Tech – VA Medical Center Eric.anderson@va.gov
Sites Visits at VA Iowa City, IA:
Subbasement Room SB06 Main telephone room – This is where the copper for the current ISP (CenturyLink) comes into the building Basement Room BW100 Main telephone switch room – This is the room where the FortiNet (firewall/content filtering) is located Basement Room BW201 Telecom closet – This is the room where the new Fiber lines (Mediacom) will be coming into the Building 1st Floor 1W100 Switch room/closet – main switches and AP controllers for floors Basement through 4 are located 2nd Floor 2W100 Switch room/closet – this was toured to show a typical floor with the AP switches and what they look like 5th Floor 5W03 Switch room/closet – This also has AP controllers for floors 5-10
Discussions:
1. It was discussed if contractor needs any access to switches or closets on 9W, this must be coordinated through Kate Beardsley or Eric Anderson.
1. Eric noted at this time there is no remote access to any of this equipment.
1. The currently hardware access points are Aruba
1. Kate Beardsley sent to Scott Morrison the drawings where all the current hardware is located. (I sent these to Scott earlier today)
1. The company will have to have a 1-800 tech support and a contact name and phone number. (we told the contractors that is what the current tech support model consists of)
1. Have the heat mapping removed from the SOW.
1. The VA owns all equipment so the new Contractor will need to ensure they get passwords to all the equipment from TransTel
Attendee requests from the current contractor:
1. How many estimated tech support calls and average duration of calls.
1. Historical report on usage.
1. IF heat mapping was required in the original contract, can we get a copy of this
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