ATTSF30.docx
DOCX document 22 KB Posted
- Solicitation number
- 36C26226R0008
About this file
This file is a Questions and Answers (Q&A) document addressing clarifications and requirements for the VA HOPTEL Program lodging solicitation. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 seeks hotel accommodations within a 5-mile radius of Phoenix VA Healthcare System to lodge veterans attending critical VA appointments. The VA requires a minimum 4-Star hotel rating and prefers interior corridors with ADA-compliant facilities, accessible parking for 5-10 spaces, and high-speed Wi-Fi. The contractor must provide shuttle services during VA operating hours (7:00 AM to 4:00 PM) at no charge to veterans. Pricing shall be submitted as a per-room-night rate based on historical usage of 384 rooms annually, with anticipated concurrent peak demand of 10-15 rooms and typical daily requirements of 1-2 rooms. The contract structure is firm-fixed-price with the contractor proposing their own competitive rate, not the GSA per diem rate.
The solicitation was issued February 5, 2026, and closed February 18, 2026, at 10:00 AM PST, with award targeted for March 1, 2026. The contract period runs April 1, 2026, through March 31, 2031 (base year plus four option years), replacing incumbent Go Time Travels (Contract 36C25821C0001, expiring March 31, 2026). Monthly invoicing with Net 30 payment terms is preferred. The VA will provide a tax-exempt certificate after award and reserves the right to conduct a pre-award site visit of the lowest-priced offeror. Third-party travel management companies and subcontractors are permitted to respond; however, the prime offeror need not be the hotel owner/operator. The VA will provide reservation lists 24-72 hours in advance with a 24-hour cancellation policy. Veterans will not provide credit cards; the government is responsible for room charges only, with incidental disputes directed to the Contracting Officer's Representative.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C26226R0008 0001.docx | DOCX document | |
| D.4 VA10091 Vendor Request Form.pdf | ||
| 36C26226R0008_1.docx | DOCX document | |
| D.5 W9 Request for Taxpayer Identification Number and Certification.pdf | ||
| D.3 FMS Vendor File Update Request Form.pdf | ||
| D.2 WAGE DETERMINATION.docx | DOCX document |
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1. Preferred Property Types & Minimum Requirements: The VA would prefer 4 Star Hotel Rating and above within the 5-mile radius of Phoenix VA Healthcare System. Provide a room per night (nightly) rate based on the 384 Rooms annually or per annum.
2. Furnishing, Utilities, Internet, and Cleaning: Internet: High-speed Wi-Fi required. Accessible parking spaces.
3. Accessibility or ADA Considerations: ADA-compliant bathrooms and doorways if required for patients or staff. Accessible parking spaces.
4. Anticipated Lodging Volume: The maximum number of concurrent rooms VA anticipates needing during peak periods is approximately 10-15. Demand may fluctuate seasonally or based on patient load.
5. Invoicing and Payment Structure: Monthly invoicing preferred. Net 30 payment terms or as per government contracting standards.
6. Timeline for Solicitation: Solicitation was issued on February 5, 2026, and closes on February 18, 2026, at 10:00 AM PST. Responses to questions issued on February 13, 2026. The target date or date range for the final award decision is March 1, 2026, if all goes well as planned.
7. Multiple Properties Under One Vendor: Preferred choice is one hotel (Single) within the 5-mile radius of the VA. Vendors cannot offer multiple units across different locations under one contract. However, it is permissible to submit more than one hotel to support this requirement within the 5-mile radius.
8. There is an incumbent - 36C25821C0001 – Go Time Travels. The current contract expires on 03/31/2026. Yes, it is a new requirement for a base pus four option years.
9. How far in advance will the reservation list be provided? The VA will provide the vendor with potential reservation lists on a rolling basis, with a minimum lead time of 24 -72 hours.
10. Is shuttle service required? If so, what hours of operation would be needed? Transportation is mandatory. Yes, shuttle services are required. The hotel shuttle services can be used during the VA working hours of operation from 0700 am until 4.00 pm.
11. Hotels are typically unable to accommodate same-day cancellations at 4:00 PM. Would you be open to adjusting this to a 24-hour cancellation policy? The VA is open to adjusting potential cancellations to 24-hour - cancellation notice.
12. Would you consider allowing seasonal rates? The VA is not open to seasonal rates; the government operates on fixed-firm-rates.
13. Will veterans provide a credit card to cover incidentals? If not, who would be responsible for covering them? In the event of any incident, please reach out to the government’s point of contact for matters concerning incidentals. Note: the veterans will not be providing the hotel with any credit cards to cover incidentals.
14. Historically, what has the average number of rooms occupied on a yearly basis was? Provide a room per night (nightly) rate based on the 384 Rooms annually or per annum. The maximum number of concurrent rooms VA anticipates needing during peak periods is approximately 10-15. Demand may fluctuate seasonally or based on patient load.
15. What is the average number of rooms required daily? Between 1-2 rooms, if that. At times, no rooms are required!
16. Based on historical data, what is the average daily transportation volume? Between 1-2 passengers - to and from the VA Long Beach Healthcare System-, if that. At times, no rooms are required!
17. Incumbent and prior contract context: Is there a current or recent incumbent performing this requirement, and if so, what is the contract number? There is an incumbent - 36C25821C0001 – Go Time Travels. The current contract expires on 03/31/2026. Yes, it is a new requirement for a base pus four option years.
18. Will the contracting office be able to provide a tax-exempt certificate during the solicitation process? The government is aware of hotels requiring government or nonprofit bookings. Thus, the certificate will be provided after award.
19. Does VA have historical usage data or an estimated annual quantity of room nights (and/or average monthly usage) for this requirement? - Yes, 384 Rooms annually or per annum.
20. What is the maximum number of concurrent rooms VA anticipates needing during peak periods? - Approximately 10-15.
21. Is there an incumbent? If so, what is the contract award number? - Yes, there is an incumbent - 36C25821C0001 – Go Time Travels.
22. Could you please clarify how VA intends offerors to price the “YR” unit shown on the Price/Cost Schedule (Qty 1.00 YR for each period)?
Specifically:
a. Should pricing be submitted as a single annual amount for each period (Base and Option Years), and if so, is this intended to be a not-to-exceed/ceiling amount? If yes, can VA provide an estimated number of room nights (or historical usage) to support a consistent annual calculation? - 384 Rooms annually or per annum OR b. Does VA instead intend offerors to provide a per-room-night (nightly) rate (and/or a rate sheet), with the “YR” CLIN serving as an administrative line item rather than an annual lump-sum price? - per-room-night (nightly) rate based on the 384 Rooms annually or per annum.
23. Specifically, are third-party travel management companies permitted to respond to this request? - Yes, subcontractors or third-party submitters are permitted to bid on the official solicitation
24. Is it permissible to submit more than one hotel to support this group? - Yes, if it is within the 5-mile radius
25. If so, is there a limit to how many hotels there are? - No, if it is within the 5-mile radius
26. What is the minimum hotel class required, i.e. 3 Star, 3 AAA Diamond Rating, etc. - The VA would prefer 4 Star Rating and above
27. Do you require interior corridors or are exterior door rooms acceptable? - The VA would prefer interior corridors
28. Is there an estimate of the required number of parking spaces? - Approximately 5 - 10
29. Is this a new contract? - The current contract expires on 03/31/2026. Yes, it is a new requirement for a base pus four option years.
30. If not new, who was the past incumbent, and what is the contract number? - Yes, there is an incumbent - 36C25821C0001 – Go Time Travels
31. Do you have a target date or date range for the final award decision? - March 1, 2026, if all goes well as planned.
32. Incumbent Information
1. Existing Contract Details:
0. There is an incumbent - 36C25821C0001 – Go Time Travels. The current contract expires on 03/31/2026. Yes, it is a new requirement for a base pus four option years.
33. Scope and Capacity Requirements (Room Volume)
1. Estimated Room Nights: The Price/Cost Schedule (B.2) lists a quantity of "1.00 YR" for CLIN 0001 but does not specify the estimated number of room and room nights. 384 Rooms annually or per annum
0. The estimated number of rooms required per night is between 1-2 Rooms. The specific "7-day requirement" for a set number of rooms for the Hoptel Program is between one - two Rooms. The breakdown of single and double rooms needed is upon request.
34. Subcontracting Contradictions
1. Prohibition vs. Evaluation: There is a direct conflict in the document:
0. Section D (SOW) states: "NO SUBCONTRACTING WILL BE ALLOWED ON THIS PROCUREMENT". Typo!
0. Section E (Factor 2) states: "The Government will assess the Offeror’s experience, as well as the experience of the Offeror’s proposed subcontractor(s)". That is correct!
0. Question: Does the VA allow a Prime Contractor to subcontract the actual hotel stay to a hotel partner, or must the Prime Offeror be the owner/operator of the hotel facility? No, the Prime Offeror is not required to be the owner/operator of the hotel facility.
35. Logistical and Operational Questions
1. Shuttle Service Requirements: The SOW requires the contractor to provide "shuttle-van use to/from hotel to PHX VA free of charge". No!
0. Does the contractor provide the vehicle, driver, and insurance, or does the VA provide a vehicle for the contractor to operate? The VA does not provide any of the mentioned.
0. What are the required operating hours for the shuttle (e.g., 24/7 or specific business hours)?
1. Incidental Charges: The VA is responsible for "ROOMS ONLY" and not for damage or amenities like room service or movies.
1. If a Veteran incurs incidental charges and refuses to pay, what is the contractor's recourse, given the VA will not reimburse these costs? Reach out to VA’s COR for such matters with subsequent reimbursement
1. Pre-Award Survey: The VA will conduct a site visit of the lowest-priced offeror.
2. How much advance notice will the contractor receive for this survey? The contractor will receive enough advance notice or time before the award date of the contract if any issues are noticed during the site visits of the proposed hotel.
2. What specific criteria (beyond fire safety and ADA compliance) will be evaluated during this visit? None. The safety and ADA compliance covers all the criteria such as Accessibility Features, Room Distribution, Common Areas, and Reservation Systems.
36. Pricing and Evaluation
1. Federal Government Rate: The SOW states the contractor shall charge the "Federal Government rate".
0. Is the contractor expected to bid the current GSA Per Diem rate for Phoenix, AZ, or is this a firm-fixed-price CLIN where the contractor proposes their own competitive rate? This is a firm-fixed-price contract. The contractor proposes their own competitive rate.
1. Evaluated Price: Will the price evaluation be based on a "daily rate" or a "total annual ceiling" based on the Government's estimated room nights? 384 Rooms annually or per annum
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