S02. 36C26226Q0280 0001 Postal Services QandA.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 5

36C262

Department of Veterans Affairs

NCO22

New Mexico VA Health Care System

1501 San Pedro Drive SE

Albuquerque NM 87108

36C262

Department of Veterans Affairs

NCO22

New Mexico VA Health Care System

1501 San Pedro Drive SE

Albuquerque NM 87108

To all Offerors/Bidders

36C26226Q0280

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to: 02-24-2026 11:00am MST

X One(1)

The purpose of this amendment is to answer questions from the Q&A period. See below the attached Q&A.

The due date of proposals is hereby extended to 02/24/2026 at 11:00am MDT to accommodate proposal submissions with knowledge the Q&A provides.

** There will be no further extensions or questions answered. **

1. Can the Government provide an estimated average daily or weekly mail volume

(incoming and outgoing) to assist with staffing and pricing assumptions?

Yes : 1.3.7. Reports: The SP shall provide a Daily Mail Report to the COR. The report shall outline and list the total costs, to include a breakdown of all fees. The Daily Mail Report shall reflect as a minimum the following information:

• Total Automated, pieces count, and cost/price.

• Total Presort, pieces count, and cost/price.

• Total Full rate, pieces count, and cost/price.

• Total Presort Flats, pieces count, and cost/price.

• Total Certified, pieces count, and cost/price.

• Total Priority, pieces count, and cost/price.

• Total International, pieces count, and cost/price.

• Total Handling/Processing and class of service/price.

• Total Metering Fee, pieces count, and cost/price.

• Total Machine Rejected Mail (MRM), pieces count, and cost/price.

• Total Standard Mail only as required.

2. Are there any anticipated peak periods (e.g., seasonal surges, special mailings) that may require additional staffing support?

Yes

3. Please confirm whether all required services are to be performed exclusively at the primary SAVAHCS location, or if services will also support satellite clinics or off-site facilities.

SAVAHCS and satellite clinics

4. Are there any existing performance metrics or service-level expectations the contractor will be required to meet (e.g., same-day distribution timelines)?

Yes // NLT Pick up times from specified pick-up locations

1.3.1. Mail Control: The SP shall sign daily a “Customer Control Record” for pick-ups

1.3.3. First Class Mail: The SP shall pick up, meter and presort all USPS mail with the appropriate metered postage. Outgoing daily mail shall be processed by the SP and released to USPS no later than 24 hours after receipt. The SP shall guarantee that 100% of

First-Class automation compatible mail will receive automated price savings.

1.3.4. Mass Mailing: The SP shall process all mass VA appointment letters, announcements, flyers, correspondence, etc., identified as first-class correspondence or bulk mailings. SP shall fold, insert, seal, address, pre-sort and meter all said items in VA provided windowed and/or nonwindowed envelopes (VA specialty envelopes) prior to release to the USPS. At a minimum, these mass mailing items shall be picked up IAW

1.2.1., in conjunction with other mail. should this be paragraph 1.3 instead of 1.2.1? These mass mailings should be processed in a manner identified below to allow sufficient receipt of the mailings by the recipient. The SP shall be advised of pending mass mailings ahead of pick-up dates. The SP shall process mass mailings accordingly:

• 1-5,000 pieces shall be processed within two working days

• 5,001-10,000 pieces shall be processed within three working days.

• 10,001 pieces and higher shall be processed within four working days.

• The SP will return the CD with veteran addresses to the COR within one business day

• following completion of addressing the envelopes.

1.3.7. Reports: The SP shall provide a Daily Mail Report to COR. The report shall outline and list the total costs, to include a breakdown of all fees. The Daily Mail Report shall reflect as a minimum the following information:

• Total Automated, pieces count, and cost/price.

• Total Presort, pieces count, and cost/price.

• Total Full rate, pieces count, and cost/price.

• Total Presort Flats, pieces count, and cost/price.

• Total Certified, pieces count, and cost/price.

• Total Priority, pieces count, and cost/price.

• Total International, pieces count, and cost/price.

• Total Handling/Processing and class of service/price.

• Total Metering Fee, pieces count, and cost/price.

• Total Machine Rejected Mail (MRM), pieces count, and cost/price.

• Total Standard Mail only as required.

5. Please confirm whether the Government anticipates awarding a single contract or multiple awards under this solicitation.

Single

6. Will the Government add an Other Direct Cost CLIN (x005) to the Price/Cost Schedule tables to accommodate the Service Provider (SP)-provided materials used in support of the contract?

Yes

7. The Price/Cost Schedule identifies Safford, Casa Grande, Sierra Vista, and Yuma

Community Base Outpatient Clinic locations for cellular connectivity. Is the contractor required to support these locations with personnel or is travel required to these locations? Yes, travel is required

8. What is the extent of the SP-required cellular connectivity? Must meet connectivity to meet the government’s needs of this award outlined in the statement of work. This must always be operational without interruptions.

9. Where are all the places of performance (physical addresses) on this contract? Post Award locations and pick-up locations will be provided at the main campus 3601 S. 6th Ave, Tucson, AZ 85723, and the CBOC supported clinics.

10. What work tasks are performed at the SP’s facility and what work tasks are performed at

Government site(s)? SP must perform all tasks outlined in the PSW to the government’s needs at the SP location.

11. Are Government/CBOC employees metering any mail? If so, how much and where?

No // Yes in the SOW: " The SP will furnish metering mail machines for the Community-Based Outpatient Clinics (CBOC); up to a total of nine (9) metered mail machines. The SP will provide initial training to CBOC employees and annually thereafter. All packages/letters will be done/inserted according to USPS regulations. Payment of the rental equipment/supplies will be paid upon receipt of a proper invoice from contractor."

12. On average, historically, how many pieces of USPS mail are picked up, metered and presorted per year? Unable to determine as this fluctuates. Not to exceed the amount indicated in the statement of work.

13. On average, historically, how many mass mailing projects are processed by the SP per year: 1 to 5000? 5001 to 10,000? 10,001 or more?

1-20

14. Where are the SP-furnished metering mail machines located? CBOC outlined in the statement of work.

15. What training (content, course of instruction) will the SP provide to CBOC employees?

Provide initial training to CBOC employees and annually thereafter. All packages/letters will be done/inserted according to USPS regulations. Payment of the rental equipment/supplies will be paid upon receipt of a proper invoice from contractor.

16. What is the purpose of the SP-provided training for the CBOC employees? Why do CBOC employees need SP-provided training?

SP-is to provide training on the metered process. The SP will furnish metering mail machines for the Community-Based Outpatient the SP will provide initial training to CBOC employees and annually thereafter. All packages/letters will be done/inserted according to USPS regulations. Payment of the rental equipment/supplies will be paid upon receipt of a proper invoice from contractor.

17. What materials, equipment and information does the Government provide to the SP on this contract? SP is responsible for providing equipment. Information on routes will be provided to the vendor on the award. SECTION 3 SP be responsible for providing all personnel, supervision, equipment, tools, materials, and other items and services necessary to provide mail processing and presort mail services for Southern Arizona Veterans Affairs Health Care Services (SAVAHCS), except for those government furnished property and services listed in Section 3 of this Performance Work Statement (PWS).

18. On average, what are the historical amounts of SP-provided materials (item/amount) that are expended per year? SP is responsible for materials.

19. In a given day, what are the current travel routes being performed and how long in time duration is each leg of the trip(s)? Unable to determine as this fluctuates. Not to exceed the amount indicated in the statement of work.

20. Does the Government require that each of the nine (9) metered mail machines be staffed by an SP employee during the workday? No

21. What are the “necessary licenses required to perform this work”?

From SOW:

"4.1.2. Clearances: The performance of this contract requires the Contractor to have routine, unescorted access to SAVAHCS facilities. VA requires that all Contractor personnel involved in the actual handling and shredding what are they shredding of documents at any facility, and who have access to Protected Health Information (PHI) undergo an FBI National Criminal History Fingerprint Check. All Contractor employees shall be the subject of a “low-level security” background investigation (National Agency check with written inquiries; approximate cost $200.00) and shall receive a favorable adjudication from the VA Office of Security and Law Enforcement prior to contract performance. The cost for such investigation shall be borne by the Contractor. The Contractor shall be required to furnish all applicable employee information to conduct the investigation. If the investigation is not completed within 40 days from contract award, the Contractor shall be responsible for the actions of those individuals they provide to perform work for VA. Failure to complete a background investigation may result in Contractor personnel being prohibited from performing services under this contract."